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012324 planning packet PLANNING MEETING AGENDA Date: Tuesday, January 23, 2024 Time: 9:00 a.m. Location: Training Room 103 A Harnett County Resource Center & Library 455 McKinney Parkway, Lillington Harnett County Board of Commissioners Page | 1 1. Call to order – Chairman William Morris 2. Pledge of Allegiance and Invocation – Commissioner Matt Nicol 3. Welcome and Overview – Brent Trout, County Manager 4. Year in Review – Administration Staff 5. Revenue Update & Financial Trends – Davenport 6. Break 7. Review of Fiscal Policy – Kimberly Honeycutt, Finance Officer 8. Harnett County Trends – Lisa McFadden, Budget Director 9. Board Goals and Priorities – Rebecca Jackson, True North Performance Group and Brent Trout, County Manager 10. Lunch 11. Wrap-up & Adjourn – Brent Trout, County Manager CONDUCT OF THE JANUARY 23, 2024 MEETING Live audio of the meeting will be streamed on the Harnett County Government’s YouTube Channel at https://www.youtube.com/channel/UCU7mTF6HTD65x_98EhAMeMg/featured. TRENDS •Growth in unincorporated area & municipalities•Growing population by ageHistorical Context & Projected Growth 24,164 24,392 24,518 24,820 24,969 25,255 25,515 24,636 24,726 24,994 99,242 101,165 102,484 104,597 106,146 107,977 109,391 109,198 112,094 113,330 - 20,000 40,000 60,000 80,000 100,000 120,000 140,000 160,0002013 2014 2015 2016 2017 2018 2019 2020 2021 2022Chart 1: Historical Population Growthin Unincorporated Area and MunicipalitiesMunicipalUnincorporatedSource: NC Demographer 050,000100,000150,000200,000250,000Chart 2: Historic and Projected Population Growth by Age65+ Adults18-64 Adults5-17 Children0-4 ChildrenSource: NC Demographer •Unemployment rate•Harnett County budgeted positions•Harnett County vacanciesEmployment 0246810121416Jan‐15Jul‐15Jan‐16Jul‐16Jan‐17Jul‐17Jan‐18Jul‐18Jan‐19Jul‐19Jan‐20Jul‐20Jan‐21Jul‐21Jan‐22Jul‐22Jan‐23Jul‐23Percent UnemploymentChart 3: Harnett County Unemployment RateHarnett CountyState AverageUnited StatesSource: NC Department of Commerce3.43.73.5 922.389009319639938408608809009209409609801000FY 2020 FY 2021 FY 2022 FY 2023 FY 2024Chart 4: Number of Harnett County Full-Time Positions by Fiscal YearSource: HR/Payroll System 0 50 100 150 200 250EMSSheriffDetention CenterCommunicationsSocial ServicesHarnett Regional WaterEMS Sheriff Detention Center Communications Social Services Harnett Regional WaterPositions84 171 66 27 204 110Vacant911201 7 3% of Vacancies11% 6% 30% 4% 3% 3%Chart 5: Public Safety, Social Services and Harnett Regional Water Vacancies as of January 16, 2024PositionsVacant% of VacanciesSource: HR/Payroll System •Excise Tax & Building Inspections •Property taxes & comparisons•Income•InflationCounty Growth Trends - 200,000 400,000 600,000 800,000 1,000,000 1,200,000 1,400,000 1,600,000FY 2019 FY 2020 FY 2021 FY 2022 FY 2023 FY 2024Chart 6: Register of Deeds Excise Tax by QuarterJuly-SeptOct-DecJan-MarApr-JuneSource: NC DOR Conveyance Tax ReturnsExcise Tax is a tax set by general statute that is charged on any transfer of real estate where money exchanges from one party to another. Only federal, state and municipal governments are exempt from paying excise tax. - 50,000 100,000 150,000 200,000 250,000 300,000 350,000 400,000 450,000 500,000FY 2019 FY 2020 FY 2021 FY 2022 FY 2023 FY 2024Chart 7: Register of Deeds Excise Tax by QuarterJuly-SeptOct-DecSource: NC DOR Conveyance Tax ReturnsExcise Tax is a tax set by general statute that is charged on any transfer of real estate where money exchanges from one partyto another. Only federal, state and municipal governments are exempt from paying excise tax. - 200,000 400,000 600,000 800,000 1,000,000 1,200,000 1,400,000 1,600,000 1,800,000FY 2019 FY 2020 FY 2021 FY 2022 FY 2023 FY 2024Chart 8: Building Inspections Revenue by QuarterJuly-SeptOct-DecJan-MarApr-JuneSource: Development Services/Accounting Software - 100,000 200,000 300,000 400,000 500,000 600,000FY 2019 FY 2020 FY 2021 FY 2022 FY 2023 FY 2024Chart 9: Building Inspections Revenue by QuarterJuly-SeptOct-Dec 51370983211555900200400600800100012001400FY 2020 FY 2021 FY 2022 FY 2023 FY 2024Chart 10: New Homes ConstructedNumber of new single-family detached dwellings that were issued Certificate of Occupancy by Fiscal YearSource: Development Services/Accounting Software 01,000,0002,000,0003,000,0004,000,0005,000,0006,000,000FY 2020 FY 2021 FY 2022 FY 2023 FY 2024Chart 11: Sales Tax (Article 39) Collections for First Four MonthsSource: NC Department of Revenue - 50.00 100.00 150.00 200.00 250.00 300.00 350.00 400.002014 2015 2016 2017 2018 2019 2020 2021 2022 2023Chart 12: Sales Tax Per Capita in Constant DollarsSource: Harnett County ACFRs 99.43%99.56%98.60%98.70%98.80%98.90%99.00%99.10%99.20%99.30%99.40%99.50%99.60%99.70%FY 2015 FY 2016 FY 2017 FY 2018 FY 2019 FY 2020 FY 2021 FY 2022 FY 2023Chart 13: Property Tax Collection PercentageHarnettState Average for Population GroupSource: Harnett County ACFRs MOORE , .3230WAKE , .4250JOHNSTON , .4588CHATHAM , .4623HARNETT , .4876State Average, .5035CUMBERLAND , .5122LEE , .6157SAMPSON , .6320.0000.1000.2000.3000.4000.5000.6000.7000.8000.9000Effective Tax RateChart 14: Comparison of Effective Tax Rates‐Surrounding County‐State Average‐Harnett CountySource: NC Department Of RevenueEffective rates are adjusted county and municipal rates which aid in comparison of jurisdictions.  As counties are on various reappraisal cycles, the ratios of the assessed value to the actual value differ.  These differences are adjusted by applying the sales assessment ratio (the ratio of selling price of property to the assessed value of property) to the tax rate to obtain an effective rate. 99.17%98.59%93.34%91.14%84.13%99.35%82.51%80%85%90%95%100%105%2017 2018 2019 2020 2021 2022 2023Assessed Value Chart 15: Harnett County's Historic Sales Assessment RatioSource: NC Department of RevenueSales assessment ratio is the ratio of selling price of property to the assessed value of property. 0.00%10.00%20.00%30.00%40.00%50.00%60.00%70.00%80.00%90.00%100.00%Residential Commercial Industrial Other97.50%10.08%2.79%0.00%79.40%27.19%3.49%2.81%Chart 16: FY 2022‐2023 Real Property Tax Base Comparison: Harnett v. Surrounding County Benchmarks & State Average ChathamHarnettJohnstonLeeMooreStateSource: NC Department of Revenue $58,109.00$44,192.00$0$10,000$20,000$30,000$40,000$50,000$60,000$70,0002011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022Chart 17: Per Capita IncomeNorth Carolina AverageHarnettSource: U.S. Department of CommerceBureau of Economic Analysis According to this survey, Harnett County's per capita income ranks 82nd out of 100 counties. At $65,242, Harnett ranks 26th in Median Household income. The state's median income is $67,516. (Source: US Census Small Area Income & Poverty Estimates Program-2022). Chart 18: Over-the-year percent change in CPU-U, South region, December 2020 - December 2023The all items CPI‐U for the South increased 3.7 percent for the 12 months ending in December after increasing 3.4 percent for the 12‐month period ending in November.  The index for all items less and food and energy advanced 4.2 percent over the past 12 months. The food index continued to increase, up 2.8 percent over the past year. In contrast, the energy index declined 1.1 percent over the last 12 months. *The Consumer Price Index (CPI) is a measure of the average change in prices over time in a fixed market basket of goods and services. The CPI is based on prices of food, clothing, shelter, and fuels, transportation fares, charges for doctors' and dentists' services, drugs, and the other goods and services that people buy for day‐to‐day living. QUESTIONS?Lisa McFadden, Budget Director Harnett County Fiscal Policy MEASUREMENT AND FOCUS 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 Unassigned 18,732,095 19,417,388 24,406,530 28,557,559 25,831,220 26,034,278 30,882,694 36,433,105 41,662,778 51,201,876 Total 31,298,039 33,673,076 39,696,606 41,847,828 43,178,492 43,620,214 66,529,167 82,303,027 103,196,465 125,116,051 . M 20. M 40. M 60. M 80. M 100. M 120. M 140. M 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 General Fund Balance Unassigned Total 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 Committed: Debt Service 374,979 885,586 8,872,608 12,832,072 16,424,560 21,684,428 Assigned: General Government 537,112 1,837,227 2,883,104 2,040,434 4,034,122 8,530,645 8,783,243 7,856,509 Public Safety 1,325,000 1,970,588 2,477,801 234,241 697,412 487,508 543,610 2,496,678 Transportation 43,334 181,634 634,320 488,372 466,519 456,555 6,270,819 284,470 Economic Development 8,000,000 Cultural & Recreation 361,370 1,007,399 549,099 1,098,191 Education 55,023 220 254,014 4,430,045 5,841,036 . M 5. M 10. M 15. M 20. M 25. M 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 General Fund Assigned & Committed Fund Balance Debt Service General Government Public Safety Transportation Economic Development Cultural & Recreation Education 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 Expenditures 103,330,529 105,508,715 112,272,703 119,688,680 126,087,294 123,765,911 127,663,031 128,900,523 141,017,873 155,433,118 Unassigned Fund Balance 18,732,095 19,417,388 26,311,976 32,547,008 32,201,423 29,737,935 31,349,433 37,143,675 41,662,778 51,201,876 Fund Balance %18.13%18.40%23.44%27.19%25.54%24.03%24.56%28.82%29.54%32.94% 0 10,000,000 20,000,000 30,000,000 40,000,000 50,000,000 60,000,000 0 20,000,000 40,000,000 60,000,000 80,000,000 100,000,000 120,000,000 140,000,000 160,000,000 180,000,000 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 General Fund Balance % Unassigned Fund Balance Expenditures 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 Net Position Unrestricted 34,855,125 42,284,631 41,727,552 48,653,989 48,385,808 54,249,375 59,522,064 65,107,575 77,071,598 88,453,970 Operating Reserves 23,487,129 23,654,355 27,605,886 30,332,079 32,695,937 35,184,524 33,360,263 35,845,451 38,260,890 48,686,044 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 Harnett Region Water Fund Reserves Net Positions Unrestricted Operating Reserves 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 Net Position Unrestricted (240,727)7,626 153,922 247,542 57,848 551,611 1,883,775 4,087,520 6,552,159 8,196,987 Operating Reserves 4,362,449 4,393,975 4,653,365 5,269,657 5,360,465 5,393,077 5,408,052 5,696,695 6,145,919 6,385,977 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 Solid Waste Fund Reserves Net Positions Unrestricted Operating Reserves 98.66%99.45%99.28%99.46%99.53% 99.61%99.29% 99.44% 99.46% 99.43% . M 10. M 20. M 30. M 40. M 50. M 60. M 70. M 80. M 90. M . M 2000. M 4000. M 6000. M 8000. M 10000. M 12000. M 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 General Fund Snapshot -A Closer Look Total Property Valuation Current Year Taxes Collected 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 Total Property Valuation 7,369,458,427 7,827,919,100 8,150,875,200 8,148,043,819 8,528,466,617 8,811,710,509 9,053,055,279 9,464,948,786 9,901,786,809 10,736,765,508 Current Year Taxes Collected 56,392,456 58,254,988 60,690,471 62,470,305 62,911,822 65,733,131 67,264,728 70,537,914 73,674,943 79,957,356 Current Levy Collection %98.66%99.45%99.28%99.46%99.53%99.61%99.29%99.44%99.46%99.43% 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 18,124,862 18,124,862 20,607,857 24,922,786 26,832,773 28,180,205 31,745,610 37,108,093 41,655,796 45,761,195 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 18.12 M 18.12 M 20.61 M 24.92 M 26.83 M 28.18 M 31.75 M 37.11 M 41.66 M 45.76 M Sales Tax 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 General Government 94.95 98.47 99.32 109 104.07 110.5 98.25 96 99 103 Public Safety 298.5 303.5 301 314 343 344 357.5 353 360 363 Transportation 5 5 5 5 5 5 19 18 20 21 Environmental Protection 2 3 3 3 3 3 3 3 3 4 Economic & Physical Development 32 27 28 29.95 28.75 28.75 31.63 27 31 32 Human Services 254.5 253.25 254.18 274.05 260.18 267.18 264 257 262 273 Cultural & Recreation 13 14 14 14 21 22 22 25 27 27 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 General Fund FTE Employees Funded General Government Public Safety Transportation Environmental Protection Economic & Physical Development Human Services Cultural & Recreation 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 Medical Insurance 1,423,895 1,881,209 2,283,097 3,153,869 4,581,928 6,860,539 8,592,639 9,439,599 11,153,333 Dental Insurance 202,541 239,205 314,912 355,299 496,249 539,763 649,964 727,304 787,816 Worker's Compensation (1,419,264)41,121 930,002 2,150,923 1,977,609 3,473,669 3,992,028 4,947,494 5,920,312 5,625,313 Unemployement Insurance 209,147 356,116 660,186 1,022,437 1,168,645 1,361,770 1,547,195 1,748,926 1,840,788 1,937,236 Employee Clinic 566,655 668,432 690,094 681,123 655,579 693,837 686,433 716,246 692,546 Fleet Services 318,291 366,112 626,859 1,090,459 1,193,338 1,272,229 Information Technology 438,366 483,230 1,116,096 1,492,175 1,924,107 3,140,915 -.5 M 2. M 4.5 M 7. M 9.5 M 12. M 14.5 M 17. M 19.5 M 22. M 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 Internal Service Funds -Net Position Medical Insurance Dental Insurance Worker's Compensation Unemployement Insurance Employee Clinic Fleet Services Information Technology QUESTIONS HARNETT COUNTY STRATEGIC PLAN UPDATE January 23, 2023 Rebecca Jackson, CEO True North Performance Group Our Process •Review Harnett County’s Strategic Plan foundation: Vision, Mission, Core Values •Review Goals, Objectives and the alignment of new and continuing Key Strategic Actions identified by the Board •Prioritize Key Strategic Actions •Adopt changes to the Strategic Plan for Fiscal Year 2025 to prepare for the FY 2025 budget cycle 3 The Five Pillars of Superior Performance Supported by Leadership Excellence Harnett County’s Vision Statement 4 Harnett County’s Mission Statement 5 Harnett County’s Core Values 6 Harnett County Strategic Plan Goals Next Steps? Line # Board Strategic Priorities for the Next 12-18 Months Continue/ New Associated KSA 1 Expand Jet Port New 4.5.2 2 Expand and diversify tax base with strategic and major retail and commercial development in key corridors, especially those with high population centers with sales tax leakage in concert with the comprehensive land use plan New 4.3.1 3 Expand and diversify the tax base by attracting business and industry to bring in higher paying jobs to the County with key businesses that make substantial development investments in the County New 4.3.2 4 Continue to proactively collaborate with School Board to address the needs of the School System and advocate for multi-track programming and efficient construction (reuse of designs, if possible) to provide new schools where needed Continue 1.1.1 and 1.2.1 5 Advocate and coordinate with NCDOT and CAMPO to resolve County transportation needs in the major corridors addressing congestion and advocate for a 4 lane highway to Raleigh/RDU Continue 4.4.3 6 Research and discuss strategy to address mental health concerns for County residents and bring back to Board for consideration New 3.3.3 7 Strategically manage County growth with land use plans addressing process for rezonings making smarter decisions with the land we have now and identify and proactively plan for expansion needs of County services to adequately serve the growing population (housing boom) Continue 4.2.1 8 Reduce government redundancy with process improvement to find efficiencies and fee schedule improvements to reduce overall government where possible and reduce the financial burden on tax payers New 2.2.2 9 Develop an effective resident engagement strategy focused on creating a positive image for the County and promoting excellent customer service New 5.2.1 10 Develop a strategy for replacing future retiring key leadership positions in the organization New 2.1.2 11 Consider Johnson Farm for future generations New 3.2.1 12 Include affordable housing program component in the upcoming comprehensive plan for consideration by the Board New 4.2.1 13 Research programs for senior citizens to meet, play and exercise and bring back to the Board for consideration (cross departmental approach) Continue 3.1.2 14 Collaborate with Sherriff Office to eradicate drugs in schools (opioid offense) ensuring clean and safe schools. Provide additional resources New 3.4.2 Line #Harnett County Successes Over the Last 12-18 Months Associated Goal 1 Opened two new elementary schools and new year round programming. 1 2 Intergovernmental advocacy work is excellent. Coordinating with the State delegation and using ARPA funding to move strategic projects forward. 1 3 Infrastructure projects completed and/or underway. Water / Sewage system and broadband projects (expanding to rural areas). 1 4 Forward thinking and proactive County Management (Managers, Directors and Clerk) committed to building a high performing organization and implementing the Board's strategic plan. 2 5 Excellent job in managing County development and major growth in population. 2 6 County management of financing, budgeting and performance management- Really improved. Proactive, CIP process, financing, forecasting, budget process, project management, accountability. 2 7 Strategic planning and execution. Focused on the same mission and goals. Staff accountability and reporting. You can see the successes over the last 2 years. 2 8 Addressing County employee compensation study and providing increase in pay. 2 9 Addressing Dry Tap fees. 3 10 HARTS Program for senior citizens. 3 11 Economic development strategic improvements- Moving in the right direction. Good advocacy work with key stakeholders with projects in motion and on the table. 4 12 Jet Port progress and expansion. 4 13 Public engagement is improving with more residents engaged and involved in local policy decisions. Public hearings turnout improved. 5 14 Staff is focused on providing excellent customer service. 5 Harnett County Fiscal Year 2025 Strategic Plan Update Goal and Objective Review with Key Strategic Actions 1 Goal 1: Superior Education Goal Objectives Key Strategic Actions Fiscal Year 2025 (5) New or Continuing Deliverable Timeline Priority 1.1 Maintain effective collaboration with Harnett County Schools to coordinate budget process, capital projects, and other initiatives 1.1.1 Engage school administration proactively to discuss and coordinate budget priorities and funding for the fiscal year Continuing Continue to proactively collaborate with School Board to address the needs of the School System Ongoing 1.1.2 Adopt long-term plan for funding new schools based on education priorities Continuing Financial plan is created and continues to be implemented Budget Cycle 1.2 Maintain a long-term funding plan for capital needs 1.2.1 Maintain County involvement in capital planning and architectural committee for ongoing and upcoming projects Continuing Capital Improvement Plan Annual Budget Advocate for multi-track programming and efficient construction (reuse of designs, if possible) to provide new schools where needed Ongoing 1.3 Attract, support, and retain highly qualified and experience public school teachers and staff 1.3.1 Continue to monitor and address teacher supplements to increase competitiveness in the region Continuing Annual Budget Budget Cycle 1.4 Advocate for appropriate allocation of school funding from federal and state sources 1.4.1 Adopt Legislative Priorities for FY 2025 that includes advocacy for increased funding for schools Continuing Legislative priorities aligned. Lobbyist report is completed Annually and Ongoing Harnett County Fiscal Year 2025 Strategic Plan Update Goal and Objective Review with Key Strategic Actions 2 Goal 2: Organizational Excellence Goal Objectives Key Strategic Actions Fiscal Year 2025 (7) New or Continuing Deliverable Timeline Priority 2.1 Attract, retain and grow high performing employees 2.1.1 Complete and implement Compensation Study to assess competitiveness of employee pay and salary compression for existing County employees Continuing Complete study and make adjustments based on findings June 30, 2025 2.1.2 Develop a strategy for replacing future retiring key leadership positions in the organization New Succession and/or recruitment plan TBD 2.2 Lead the organization with the best finance and budget practices 2.2.1 Develop and implement a holistic performance management program Continuing Create an organizational performance program with departmental business plans aligned to the strategic plan and budget cycle June 30, 2025 2.2.2 Reduce government redundancy with process improvement to find efficiencies and fee schedule improvements to reduce overall government, where possible and reduce the financial burden on tax payers New TBD TBD 2.3 Foster culture of accountability through performance management and adherence to internal processes 2.3.1 Review and revise employee performance evaluation and training programs to encourage culture of empowerment and accountability, to foster employee development and to provide enrichment opportunities. Continuing New employee performance evaluation process. New training and development program June 30, 2025 2.4 Seek new and best practice technology to improve processes in all operational areas 2.4.1 Engage County employees in improving internal processes and provide regular education on adherence Continuing RPI/Process Improvement June 30, 2025 2.5 Improve resident and customer experiences through efficient, high quality service delivery and continuous improvement 2.5.1 Implement process for obtaining citizen feedback on County service provision Continuing Obtain citizen feedback June 30, 2025 Harnett County Fiscal Year 2025 Strategic Plan Update Goal and Objective Review with Key Strategic Actions 3 Goal 3: Safe & Healthy Community Goal Objectives Key Strategic Actions Fiscal Year 2025 (10) New or Continuing Deliverable Timeline Priority 3.1 Preserve and enhance County residents’ quality of life through open space, parks, recreation resources and greenways 3.1.1 Prioritize parks and greenway projects for development through Capital Improvements Program Continuing A specific Greenway Plan is Priority June 30, 2025 3.1.2 Increase provision of County programs and initiatives aimed at encouraging healthy lifestyles and outdoor activity to include a focus on senior citizens and other special populations Continuing Research programs for senior citizens to meet, play and exercise and bring back to the Board for consideration (cross departmental approach) June 30, 2025 3.2 Protect open space and natural resources 3.2.1 Acquire Johnson Farm for future generations New Acquisition June 30, 2025 3.3 Ensure effective and efficient delivery of services to County residents to promote health, safety and wellbeing for all 3.3.1 Medicaid expansion (State Mandate) New Implemented by the staff & community June 30, 2025 3.3.2 Provide support for local farmer’s markets and community gardens at County locations to support healthy food options for residents Continuing Develop a local farmers market June 30, 2025 3.3.3 Research and discuss strategy to address mental health concerns for County residents and bring back to Board for consideration New TBD TBD 3.4 Decrease alcohol and drug abuse 3.4.1 Assess most pressing issues surrounding substance abuse and engage stakeholder to develop plan to curb problems Continuing Develop a program aimed to decrease alcohol and drug abuse June 30, 2025 3.4.2 Collaborate with Sherriff Office to eradicate drugs in schools (opioid offense) ensuring clean and safe schools. Provide additional resources New TBD TBD 3.5 Provide high quality emergency response and public safety D3.6 Support, promote and celebrate arts and culture 3.6.1 Meet regularly with the local arts organizations to generate and implement ideas for celebrating arts and culture Continuing Meetings in progress; Report back to Board June 30, 2025 Harnett County Fiscal Year 2025 Strategic Plan Update Goal and Objective Review with Key Strategic Actions 4 Goal Objectives Key Strategic Actions Fiscal Year 2025 New or Continuing Deliverable Timeline Priority 3.7 Provide effective public transportation to the County 3.8 Provide effective solid waste services for the County residents 3.8.1 Create a northwest convenience site for public use New June 30, 2025 TBD Harnett County Fiscal Year 2025 Strategic Plan Update Goal and Objective Review with Key Strategic Actions 5 Goal 4: Economic Strength Goal Objectives Key Strategic Actions Fiscal Year 2025 (11) New or Continuing Deliverable Timeline Priority 4.1 Provide an effective economic development program 4.1.1 Revise development and incentive policies to support thriving businesses and job creation and implement Continuing Update incentive policy in 2024; Implement policy in FY 2025 June 30, 2025 4.1.2 Educate County departments about economic development priorities and their role in advancing those priorities Continuing Engagement ongoing June 30, 2025 4.2 Provide well-planned communities with smart and sustainable growth strategies 4.2.1 Implementation and completion of a comprehensive growth plan for the County New Plan adopted in FY 24; Implemented in FY 2025; Strategically manage County growth with land use plans addressing process for rezonings making smarter decisions with the land we have now and identify and proactively plan for expansion needs of County services to adequately serve the growing population (housing boom); Include affordable housing program component in the upcoming comprehensive plan for consideration by the Board June 30, 2025 4.3 Attract and retain a diverse and viable tax base with increased industrial, commercial and retail 4.3.1 Expand and diversify tax base with strategic and major retail and commercial development in key corridors, especially those with high population centers with sales tax leakage in concert with the comprehensive growth plan for the County New Development of a retail strategy and engagement plan; Execution June 30, 2025 and potentially for 3 years 4.3.2 Diversify the tax base by attracting business and industry to bring in higher paying jobs to the County with key businesses that make substantial development investments in the County New TBD TBD Harnett County Fiscal Year 2025 Strategic Plan Update Goal and Objective Review with Key Strategic Actions 6 Goal Objectives Key Strategic Actions Fiscal Year 2025 New or Continuing Deliverable Timeline Priority 4.4 Provide strategically-placed infrastructure for business and industry growth and attraction 4.4.1 Increase availability of high-speed Broadband through County Continuing Phase II January, 2025 4.4.2 Seek to extend natural gas availability along strategic corridors identified for commercial growth Continuing Strategy and report of progress June 30, 2025 4.4.3 Advocate and coordinate with NCDOT and CAMPO and pursue enhanced transportation infrastructure to reduce congestion and increase access throughout the County Continuing Great Grant I; Continue to look for ways to resolve County transportation needs in the major corridors addressing congestion and advocate for a four-lane highway to Raleigh/RDU December, 2026 4.4.4 Plan water and wastewater infrastructure to direct and attract residential, commercial and industrial growth toward targeted areas Continuing Submit Bid by March 2024 Complete construction by August 2025 August, 2025 4.5 Enhance Harnett Regional Jetport’s function as an economic engine for the County 4.5.1 Complete the Jetport runway New Runway construction TBD 4.5.2 Create strategic growth plan for the HR Jetport New Complete strategic plan June 30, 2025 4.6 Foster upward mobility and reduce poverty 4.7 Leverage partner and stakeholders to enhance economic development capacity Harnett County Fiscal Year 2025 Strategic Plan Update Goal and Objective Review with Key Strategic Actions 7 Goal 5: Informed & Engaged Citizens Goal Objectives Key Strategic Actions Fiscal Year 2025 (2) New or Continuing Deliverable Timeline Priority 5.1 Provide effective communication to citizens and businesses 5.2 Provide opportunities for citizens to engage meaningfully with County government 5.2.1 Develop an effective resident engagement strategy focused on creating a positive image for the County and promoting excellent customer service New Report progress to Board TBD 5.3 Provide effective internal communications and engagement with employees 5.4 Strengthen Citizen Advisory Boards and committees program 5.4.1 Create and implement a new program which tracks participation and engagement levels of the Citizen Advisory Boards New County Clerk and County Manager's Office collaborate to develop the program and bring back to Board June 30, 2025