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031417wsa Agenda Package9:00am 9:30 am 9:45 am 10:00 am 10:30 am 11:00 am Harnett County Board of Commissioners Work Session Tuesday, March 14, 2017 9:00 am Harnett County Emergency Services: 1) M.O.U. for the E .M .T . curriculum for Harnett Central High School 2) Specialty Teams Contract 3) Hazardous Materials Cost Recovery Ordinance Revision to the Clinical Patient Fees, Eligibility and Bad Debt-Write Off Policy Commissioner's Compensation Discussion County Manager's Report: 1) March 20, 2017 Regular Meeting Agenda Review 2) Letter of Support for Outpatient Imaging Center, Cape Fear Valley and Harnett Health CON application 3) CCCC Board of Trustee Appointee 4) Harnett Health System Board of Trustee Appointees 5) Brunswick Co. visit with Sheriff Coats 6) Shawtown Headstart Update Closed Session Adjourn 031417wsa HC BOC Page 1 Board Meeting Agenda Item MEETING DATE: March 20, 2017 TO: HARNETT COUNTY BOARD OF COMMISSIONERS SUBJECT: MOU between County of Harnett and Harnett County Public School System (EMT Curriculum) REQUESTED BY: Jimmy Riddle, Emergency Services Director REQUEST: We would like to request approval for a MOU (Memorandum of Understanding) between County of Harnett (Harnett County Emergency Services/EMS) and Hamett County Public School System for the EMT (Emergency Medical Technician) curriculum offered at Hamett Central High School. This memorandum of understanding is from the Harnett County Public School System that allows our agency to sponsor this program in order for it to operate. We have previously completed a MOU for the fire curriculum but have not for the EMT curriculum. The school system is behind because this program has already begun. The effective date for this MOU will be April 1, 2017. This is an auto-renewal MOU. This MOU has already been reviewed by our Legal Department. FINANCE OFFICER'S RECOMMENDATION: COUNTY MANAGER'S RECOMMENDATION: C :\Use rs\b stanci l\Deskto p\agendaform20 17 - MOU EMT HCH S.doc I of2 Page 031417wsa HC BOC Page 2 STATE OF NORTH CAROLINA MEMORANDUM OF UNDERSTANDING COUNTY OF HARNETT . This Memorandum of Understanding ("MOU") is made and entered into this the~ day of April 2017, by and between County of Harnett, a body politic, organized and existing under the laws of the State of North Carolina with its administrative offices located at 102 East Front Street, Lillington, North Carolina (hereinafter referred to as "County"), and Harnett County Public School System (hereinafter referred to as "School System"). I. Purpose School System offers various courses at Harnett Central High School ("HCHS"), including the Emergency Medical Technology Program ("Program") with the assistance and support of Harnett County Emergency Services ("HCEMS"). The purpose of the Program is to offer enhanced career and technical education opportunities and provide training for careers in emergency medical services in Harnett County. This MOU is to identify the roles of this collaborative relationship in Emergency Medical Technician training. II. Responsibilities 1. School System a. Provide a certified Level I EMT instructor. b. Provide the necessary instructional facilities. c. Provide the necessary instructional materials, supplies and equipment. d . Provide insurance that will cover the students and instructor(s) in case of accident or civil liability. e. Submit requests in a timely manner for the use of HCEMS equipment when the ability to obtain such equipment is cost prohibitive for HCHS. f . Return all HCEMS equipment in the same working order as it was delivered to HCHS. If for any reason there is damage to any equipment, or the equipment failed to operate properly, it is the responsibility of HCHS to notify a representative of HCEMS so that any deficiencies can be repaired. g. Monetary responsibility for any damaged equipment due to intentional or negligent acts by HCHS students and/or staff will be appraised and a reimbursement agreement worked out between HCEMS and HCHS . h. Train students to ensure they have a working knowledge of HAZMAT, Blood Borne Pathogens, and HIPAA regulations prior to allowing students to participate in clinical settings with HCEMS. 1 031417wsa HC BOC Page 3 2 . County a. Provide a contact person(s) to serve as liaison between HCHS and HCEMS to provide consultation and assist as available in technical expertise of the program. b. Provide train i ng to the HCHS instructor that is responsible for the EMT curriculum to ensure he/she is familiar with HCEMS equipment and all safety issues associated with such equipment. c. Ensure that all HCEMS personnel have passed a background check and that each employee's record is continuously monitored for any changes . d . Ensure that the equipment is del ivered at an agreed upon time when notified by HCHS of the need of equipment for practical training. e. Contact HCHS as soon as possible to arrange the retrieval of equipment if an emergency should arise requiring the equipment be returned to HCEMS . HCEMS will make all efforts to provide HCHS sufficient notice and avoid unannounced arrivals to retrieve the equipment. f . Notify the HCHS instructor of any practical application training opportunities for the instructor or volunteer opportunities for HCHS students. Examples include student participation in HCEMS disaster drills and HCHS in structor participation in profe ssional training for certification renewal s. g. Coordinate with the HCHS instructor to obtain any necessary permis sions or documentation for students to participate in program activities. Ill. Termination This agreement may be cancelled o r term inated without cau se by either party upon 30 calendar days advance written notice to the other party. Such notification shall state the effective date of termination or cancellation and include any final performance and/or payment invoicing instructions/requirements. IV. Indemnification School Syst e m shall and hereby agrees to indemnify and hold harmless County, its officers, agents, and emp loyees from and again st all loss, cost, damage, expense, and liability caused by accident or other occurrence resulting in bodily injury, including death and disease to any person, or damage or destruction to property, real or personal caused by th e negligent or reckles s acts or omissions of Sch o ol Sy st em , its volunteers, employees, stud ents, o r agents. 2 031417wsa HC BOC Page 4 V . Compliance With Applicable Law School System and County, each at their sole expense, shall comply with all laws, orders and regulations of Federal, State and municipal authorities, and with any direction of any public officer, pursuant to the laws which impose any duty upon School System or County. VI. Declaration of Applicable Law This MOU shall be governed by, construed , and enforced in accordance with the laws of the State of North Carolina. VII. Waiver Failure of either party to insist upon strict performance of any covenant or condition of this MOU in any one way or more instances shall not be construed as a waiver for the future of such covenant, but the same shall be and remain in full force and effect. VIII. Entire Agreement; Modification; Severability This MOU contains the entire agreement between the parties and shall not be modified in any manner except by an instrument in writing executed by the parties. If any term or provision of this MOU or the application thereof to any person or circumstance shall, to any extent, be invalid or unenforceable, the remainder of this MOU, or the application of such term or provision to persons or circumstances other than those to which it is held invalid or unenforceable, shall not be affected thereby and each term and provision of this MOU shall be valid and shall be enforced to the fullest extent permitted by law. IN WITNESS WHEREOF, County and the School System execute this Memorandum of Understanding by subscribing their names and affixing their seals to this instrument on the day, month, and year above written. County of Harnett By:----------- Name: ----------- Title: Date: ------------ 3 Harnett County Public School System : By : ------------- Name: ------------ Title: ------------- 031417wsa HC BOC Page 5 Board Meeting Agenda Item MEETING DA TE: March 20, 2017 TO: HARNETT COUNTY BOARD OF COMMISSIONERS SUBJECT: Specialty Team Agreement between Harnett County Chiefs Association and the County of Harnett . REQUESTED BY: Jimmy Riddle, Emergency Services Director REQUEST: We would like to request approval for the Specialty Team Agreement between Hamett County Chiefs Association and the County of Harnett. This agreement is to ensure supplemental funding provided by the County of Harnett to the Harnett County Chiefs Association in support of training, equipping and maintaining the Specialty Teams. This funding will offset some of the expenses that the Chief's Association Specialty Teams incur each year. These teams consist of the following: Dive Team, Search & Rescue Team and Trench/Confined Space Team. This agreement also ensures that these teams are trained and meet all certifications/qualification requirements to operate/respond within Hamett County and the State of North Carolina. We are requesting for budget FYl 7-18 funds in the amount of $10,000.00 . The effective date for this Agreement is July 1, 2017. This is an auto-renewal Agreement. This Agreement has already been reviewed by our Legal Department. FINANCE OFFICER'S RECOMMENDATION: COUNTY MANAGER'S RECOMMENDATION: C:\Users\bstancil\Desktop\agendaform201 7 -S pecialty Teams Agreement.doc I o f 2 Page 031417wsa HC BOC Page 6 Specialty Team Agreement This Specialty Team Agreement ("Agreement") is made and entered into on this the~ day of July 2017, by and between the Hamett County Fire Chiefs Association (hereinafter referred to as "Association"), and the County of Hamett (hereinafter referred to as "County"). WITNESS ETH WHEREAS, the parties understand that it is of vital importance and public good to ensure the safety and well-being of all persons; WHEREAS, the parties agree that it is a necessary public service for County to provide sufficient funding to protect the Hamett County community in the case of an emergency situation; NOW, THEREFORE, the parties have hereto mutually agreed to the terms of this agreement as hereinafter set forth: 1. Purpose: This Agreement is established to ensure supplemental funding provided by County to the Association in support of training, equipping and maintaining the Specialty Teams. This Agreement assures that all Specialty Teams, which for the purposes of this agreement include Special Tactics And Rescue ("ST AR"), Search and Rescue , and Dive Teams, are trained and meet all certification/qualification requirements to operate/respond within Hamett County and the State ofNorth Carolina. 2. Obligations of Parties to this Agreement: a. The Association will provide County a quarterly report on current team certifications and a proposed training calendar. b. The Association will ensure that all Specialty Teams have completed, met, and/or exceeded all necessary and /or required training, qualifications, and certifications required by all laws, orders, and regulations of federal , state, and municipal authorities. c. Supplemental funding may be utilized to employ a part-time Specialty Team Manager. This individual will not be an employee of County and will be employed by the Association . County will agree to provide office space for the Specialty Team Manager. Association will provide County with a job description of the Specialty Team Manager's position. The job description must be detailed to ensure all requirements are met. 3. General Specialty Team Requirements: In addition to the Specific Specialty Team Requirements listed below in Paragraph 4, all Specialty Teams and their members must: a. Meet or exceed all qualifications and certifications required by the State, and in some cases Federal certifications, as well as orders and regulations of federal , state, and municipal authorities ; . b. Maintain a well-defined and multi-layered Chain of Command with key leadership positions. The key leadership positions must be backed up with an alternate individual who can operate in the absence of the Team Chief; c. All Team Chiefs, including the alternates in the absence of the Team Chief, must ensure the availability of a minimum level of staffing at all times to ensure prompt response to any emergency, at any time , in any weather; d. Employ or retain a Training Officer who understands all necessary qualifications and certifications for their particular Specialty Team and will ensure that all team members -1 - 031417wsa HC BOC Page 7 meet or exceed those qualifications and certifications. The Training Officer must ensure all training requirements, including continuing education, are met; e. Ensure that all Specialty Team certification training is conducted by a certified instructor and is relevant to the qualifications and certifications required. Other miscellaneous training may be conducted by any Emergency Services personnel; f. All training announcements must be published in a timely manner to ensure maximum participation. Scheduled training will not be canceled unless there are extreme circumstances that would preclude the class from being conducted. Team Leaders must identify more than one instructor capable of conducting training. If team members are identified as instructors and assume the responsibility of instructing a class, they must identify an alternate instructor to ensure the class is conducted. g. All team courses conducted must be relevant to team qualifications/certifications. Team Chiefs, with the guidance of the team Training Officer, will develop a training plan for all qualifications/certifications for that specific team position; h. Team training schedules that detail the course and instructor must be published quarterly and copies provided to the Association; i. Notify County and Association when a Specialty Team is unable to operate for any reason; j. Submit any and all equipment needs to the Association President to be brought before the Association's Board of Directors prior to purchase or entry into a purchase agreement; k. Utilize the Incident Command System and appoint a Safety Officer when active and engaged in emergency response; I. Comply with all Association policies and procedures, including, but not limited to, Association's Joint Standard Operating Guidelines ("SOGs") developed by the various fire/rescue departments of Hamett County ("Departments")Departments, and individual host department SOGs; m. Departments assuming the responsibility for a Specialty Team assume all responsibility for the team , to include management, training, Standard Operating Guide development and recruitment of team members. County and Association must be notified immediately when a team can no longer function due to lack of personnel or certifications, or the Departments can no longer maintain and manage the team ; n. When Specialty Teams have been activated and are engaged in an operational response, all operations will be conducted utilizing the Incident Command System, to include the appointment of a Safety Officer. All team members will abide by County's Social Media policy, to include no photography of active response scenes; and o. Comply with all of the covenants, terms , conditions, provisions, and undertakings present in this Agreement. 4. Specific Specialty Team Requirements: The following requirements are based on the individual team and minimum training requirements to operate in County. The Team Chiefs and Training Officers will be responsible for scheduling and tracking training and certifications. a. Search & Rescue Team Requirements: i. Planning Team Members: A minimum of 4 team members must have completed the following courses and certifications provided by the North Carolina Division of Emergency Management ("NCEM") or the National Association for Search & Rescue ("NASAR") to be considered fully trained and prepared for any emergency, at any time, in any weather: -2 - 031417wsa HC BOC Page 8 1. NCEM Entry Level Search & Rescue Course 2. NCEM Field Team Certification or NASAR SARTECH II Certification 3. NCEM Field Team Leader Training 4. Managing Land Search Operations Course 5. Lost Person Behavior Course ii. Ground Search Personnel: A minimum of 12 team members must have completed the following courses and certifications provided by NCEM or the NASAR to be considered fully trained and prepared for any emergency, at any time, in any weather: 1. NCEM Entry Level Search & Rescue Course 2. NCEM Field Team Certification or NASAR SAR TECH II Certification 3. NCEM Field Team Leader Training b. Dive Team Requirements: i. General Dive Team Member Requirements: In addition to any Dive Team Leader being a certified Rescue Diver, all Dive Team Members, regardless of active or inactive status, must: 1. Have obtained the Open Water and/or Scuba Diver level; 2. Attend quarterly, if not monthly, training sessions conducted by the Dive Teams Training Officer which is to include an active dive component; and 3. Strive to attain, through the use of continuing education opportunities, the Rescue Diver level ii. Rescue/Recovery Dive Team Minimum Personnel Requirements: A minimum of Six (6) individuals should comprise this team. These individuals are to include: 1. 2 Divers 2. 2 Shore Tenders 3. 1 Backup Safety Diver 4. 1 Dive Operator iii. Evidence Recovery Dive Team Minimum Personnel Requirements: A minimum of Four (4) individuals should comprise this team. These individuals are to include: 1. I Diver 2. 1 Shore Tender 3. 1 Backup Safety Diver 4. 1 Dive Operator c. STAR Team Requirements: A minimum of 8 ST AR Team Members must be fully trained and prepared for any emergency, at any time, in any weather. All STAR Team Members must: i. Meet all minimum training and equipment standards for trench, high angle, rope , and confined space operations; ii. Attend monthly training and quarterly active drill sessions, which include skill set scenarios for trench operations, high angle operations, and confined space operations; and iii. Complete an annual trench , confined space, and high angle training exercise. 5. Insurance: The Association covenants and agrees that it shall, at its sole expense, obtain and keep in force the following minimum insurance coverage: -3 - 031417wsa HC BOC Page 9 a. Workers' Compensation: Coverage for all paid and volunteer workers meeting the statutory requirements of The North Carolina Workers' Compensation Act, North Carolina General Statutes§ 97. b. Commercial General Liability: Bodily injury and property damage liability as will protect the Provider from claims of bodily injury or property damages which arise from operations of this Agreement. The amounts of such insurance coverage shall not be less than $2,000,000.00 per occurrence and $3,000,000.00 aggregate coverage. This insurance shall include coverage for completed operations/products liability, personal injury liability and contractual liability. c. Commercial Automobile Liability: Coverage shall be with limits no less than $1,000,000.00 per occurrence for bodily injury and property damage for any vehicle used during performance of contract services, including coverage for owned, hired, and non- owned vehicles. Evidence of commercial automobile coverage is only necessary if vehicles are used in the provision of services under this Agreement. d. Proof of Insurance: Association shall furnish County all certificates of insurance evidencing the above coverages. e. Additional Insured: County and its employees shall be named as an additional insured on all policies of insurance, except workers' compensation, specified above. 6. Indemnification: The Association shall and hereby agrees to indemnify and hold harmless County, its officers, agents, and employees from and against all loss, cost, damage, expense, and liability caused by accident or other occurrence resulting in bodily injury , including death and disease to any person, or damage or destruction to property, real or personal , arising directly or indirectly from operations, products, or services rendered or purchased under this Agreement. This includes holding County harmless from any and all liability and expenses, including attorney's fees, court costs, and other costs incurred by County caused by the negligent acts or omissions of the Association, the Specialty Teams, its volunteers, employees, or clients. 7. Compliance With Applicable Law: County, at its sole expense, shall comply with all laws, orders and regulations of federal , state, and municipal authorities, and with any direction of any public officer, pursuant to the laws which impose any duty upon County. 8. Declaration of Governing Law: This Agreement shall be governed by, construed, and enforced in accordance with the laws of the State of North Carolina. 9. Waiver: Failure of either party to insist upon strict performance of any covenant or condition of this Agreement in any one or more instances shall not be construed as a waiver for the future of any such covenant or condition, but the same shall be and remain in full force and effect. 10. Binding Effect: The covenants, terms, conditions, provisions and undertakings in this Agreement, or in any renewals thereof, shall extend to and be binding upon the heirs , executors, administrators, successors and assigns of the respective parties hereto as if they were in every case named and expressed; and , wherever reference is made to either of the parties hereto , it shall be held to include and apply also to the heirs, executors, administrators, successors and assigns of such party, as if in each and every case so expressed. -4 - 031417wsa HC BOC Page 10 11. Entire Agreement; Modification; Severability: This Agreement contains the entire agreement between the parties and shall not be modified in any manner except by an instrument in writing executed by the parties. If any term or provision of this Agreement or the application thereof to any person or circumstance shall, to any extent, be invalid or unenforceable, the remainder of this Agreement, or the application of such term or provision to persons or circumstances other than those to which it is held invalid or unenforceable, shall not be affected thereby and each term and provision of this Agreement shall be valid and shall be enforced to the fullest extent permitted by law. 12. Non-Appropriate Clause: Association acknowledges that County is a governmental entity and the validity of this Agreement is based upon the availability of public funding under the authority of its statutory mandate. In the event that public funds are not available and not appropriated for the performance of County's obligations under this Agreement, then this Agreement shall automatically expire without penalty to the County thirty (30) days after written notice to Association of the non-appropriation of public funds. 13. Iran Divestment: Pursuant to § 14 7-86.59 of the North Carolina General Statutes, any person identified as engaging in investment activities in Iran, as determined by appearing on the Final Divestment List created by the State Treasurer pursuant to§ 147-86.58 of the North Carolina General Statutes, is ineligible to contract with the State of North Carolina or any political subdivision of this State. Pursuant to the requirements of the Iran Divestment Act of 2015 , Association does hereby certify to the following: a. That Association is not identified on the Final Divestment List of Entities that the State Treasurer determined to be engaged in investment activities in Iran; b. That Association shall not utilize on any contract with the State agency any subcontractor that is identified on the Final Divestment List; and c. That the undersigned is authorized by Association to make this Certification. 14. E-Verify Compliance: Association certifies that they and their subcontractors comply with the requirements of Article 2 of Chapter 64 of the North Carolina General Statutes. -5 - 031417wsa HC BOC Page 11 IN WITNESS WHEREOF, the parties hereto, through their duly authorized representatives or officers, have executed this Agreement as to the date and year first above written. . . . ........ . I I I I .. COUNTY OF HARNETT By: Joseph Jeffries, County Manager By: Jimmy Riddle, Director Harnett County Emergency Services HARNETT COUNTY FIRE CHIEF'S ASSOCIATION By: Justin Riewestahl, President THIS INS RUMENT HAS BEEN REVIEWED Y E F NANCE OFFICER -6 - 031417wsa HC BOC Page 12 NORTH CAROLINA COUNTY OF HARNETT I, , a Notary Public , of the County and State afore~i~. ~ertify t t ~ Joseph Jeffries, who being by me duly sworn , says that he is the County Maria~ . '~ ~ ett if;jj County, and that said instrument was signed by him as County Manager of saia Co~11ty ; a nd ... the said Joseph Jeffries, County Manager of Harnett County, acknowledged said instrtuncnt~oe the act and deed of Harnett County, North Carolina. Witness my hand and Notarial Seal, that the _ day of ____ , 2017. ________ Nota,y Public My Commission Expires: ________ _ NORTH CAROLINA COUNTY OF HARNETT I, , a Notary Public, of the County and State aforesaid, certify that Justin Riewestahl, who being by me duly sworn, says that he is the President of the Harnett County Fire Chiefs Association, and that by authority duly given and as the act of the Association, the foregoing instrument was signed in its name by its P.resident. Witness my hand and Notarial Seal, that the_ day of ____ , 2017. ________ Notary Public My Commi ssion Expires: ________ _ -7 - 031417wsa HC BOC Page 13 Board Meeting Agenda Item MEETING DATE: March 20, 2017 TO: HARNETT COUNTY BOARD OF COMMISSIONERS SUBJECT: Hazardous Materials Response Cost Recovery Ordinance for Harnett County REQUESTED BY: Jimmy Riddle, Emergency Services Director REQUEST: We would like to request approval for the updated Hazardous Materials Response Cost Recovery Ordinance for Harnett County. Harnett County currently has a 1991 version of this ordinance that was very poorly written and when any of our departments try to recoup expenses related to hazardous materials incidents they are denied based on the incompleteness of this current ordinance. This updated ordinance takes care of all the loop holes and has a cost recovery schedule outlined and it is in accordance with current F.E.M.A. rates . This updated ordinance provides the recovery of expenses incurred by Hamett County Fire Departments including, but not limited to, departments contracted by County of Hamett, in responding to an emergency substances or materials incident in accordance with N.C.G.S. 166A-27. This updated Ordinance has already been reviewed by our Legal Department. FINANCE OFFICER'S RECOMMENDATION: COUNTY MANAGER'S RECOMMENDATION: C:\Users\bstan cil\Deskto p\agendaform2 01 7 -Haz M at Resp Cost Recovery Ordinance.doc I of2 Page 031417wsa HC BOC Page 14 HAZARDOUS MATERIALS RESPONSE COST RECOVERY ORDINANCE HARNETT COUNTY An ordinance to provide for recovery of expenses incurred by Harnett County Fire Departments including, but not limited to, departments contracted by County of Harnett ("County"), in responding to an emergency hazardous substances or materials incident in accordance with N.C.G .S. 166A-27. THE COUNTY OF HARNETT HEREBY ORDAINS: Section 1. Findings and Purpose. County finds that a potential exists for responses to incidents involving the release or threatened release of hazardous substances and/or materials. Such incidents create a great likelihood of personal injury or property damage. The control and abatement of such incidents places a significant financial and operational burden upon the fire departments, rescue and emergency medical services, along with other department support resources . County finds that it is necessary to adopt an ordinance to establish the liability for such incidents and to e stablish a policy and methods which will allow the Fire Department to seek recovery of the department's costs associated with emergency responses to hazardous substances and/or materials incidents. Section 2. Definitions. Compressed Gas shall mean any material regulated as a compressed gas by the United States Department of Transportation through regulations found in 49 CFR, Section 173.115. Contract Agency shall mean any fire department that has an active contract with Harnett County for fire or rescue protection. Cost Recovery Schedule shall mean recovery of costs in accordance with F.E.M .A. reimbursement schedule for 2015 . County shall mean any and all Harnett County, North Carolina departments, agencies and contract agencies of Harnett County including, but not limited to, local fire departments which maintain a contract with Harnett County for emergency services. 1 031417wsa HC BOC Page 15 Emergency Response shall mean the providing, sending and/or utilizing of firefighting, emergency medical and rescue services by a fire department or by a private industrial entity, corporation or other assisting government agency operating at the request or direction of County, for an incident resulting in a hazardous substances and/or materials release, threatened release, or the clean up or abatement of same. Expenses of an Emergency Response shall mean the d irect and reasonable costs incurred by the fire department, or by a private person, corporation or other assisting government agency, which is operating at the request or direction of County, when making an emergency response to the hazardous substances and/or materials incident, including the costs of providing firefighting, rescue services, emergency medical services, containment storage, cleanup and abatement of all hazardous conditions at the scene of the incident. The costs further include all salaries and wages of fire department personnel responding to the incident, salaries and wages of County personnel engaged in the investigation, supervision and report preparation regarding said incident, all salaries and wages of personnel of assisting government agencies operating at the request or direction of County, and all costs connected with the administration of the incident relating to any prosecution of the person(s) responsible, including those relating to the production and .appearance of witnesses at any court proceedings in relation thereto. Costs shall also include such items as disposable materials and supplies used during the response to said incident, rental or leasing of equipment used for the specific response, replacement of equipment which is contaminated beyond re-use or repair during the response to said incident, special technical services and laboratory cost, and services and supplies purchased for any specific evacuation relating to said incident. Hazardous Substances and Materials shall include, but are not limited to, a chemical that is a combustible liquid, a flammable gas, explosives, flammables, oxidizing material, pyrophoric, unstable reactive or water reactive, radioactive, petroleum, petroleum products, gase s, or poisons, and shall include all those materials and amounts that are designated to require a Regional Response Hazmat Team ("RRT") response. Owner shall mean any person having a vested or contingent interest in the premises, real property, personal property, container or vehicle involved in the hazardous substances and/or materials incident including, but not limited to, any duly authorized agent or attorney, purchaser, devisee or fiduciary of said person having said vested or contingent interest. Oxidizing Material shall mean any material regulated as an oxidizing material by the United States Department of Transportation through regulations found in 49 CFR, Section 173 .127. Person shall mean individuals, trusts, estates, groups, agencies, firms, joint ventures, partnerships, corporations, clubs and all associations or organizations of natural person s, either incorporated or unincorporated, howsoever operating or named , and whether acting by themselves or by a servant, contractor, employee, agent or fiduciary, and includes all legal representatives, heirs, successors and assignees thereof. 2 031417wsa HC BOC Page 16 Poison shall mean any liquid or gas that is life-threatening when mixed with air in small amounts, and shall also include all those materials regulated as poison class A by the United States Department of Transportation through regulations found in 49 CFR, Section 173 .132. Premises shall mean any lot or parcel of land within Harnett County. Radioactive Material shall mean any material required by the United States Department of Transportation to have Type A packaging or other special protection or closed transport vehicles under regulations found in 49 CFR, Section 173.403. Release shall mean any spilling, leaking, pumping, pouring, emitting, emptying, discharging, injecting, escaping, leaching, dumping or disposing of a hazardous substance or material into the environment, or the abandonment or disposing of barrels, containers or other closed receptacles containing a hazardous substance or material. "Release" does not include a discharge permitted by State or Federal law. Responsible Party shall mean the owner, operator, occupant or other person responsible for the operation, maintenance and/or condition of any building, premises, property or vehicle where an incident arises which involves the release or threatened release of hazardous substances and or materials on or about said building, premises, property and/or vehicle . Threatened Release shall mean any imminent or impending event potentially causing, but not resulting in, a release which causes County to undertake an emergency response. Vehicle shall mean any mode which is used as an instrument of conveyance including, but not limited to, motor vehicles, railroads, boats, aircraft, etc. Section 3. Hazardous Substances or Materials Incidents Policy A. In the event that County employees or contracted agencies of County are dispatched to a hazardous substances and/or materials incident, County employee and/or contract agency in charge shall notify the responsible parties, including appropriate Federal, State and local agencies, as soon as possible . County personnel shall make every effort to limit County's action to those reasonably necessary to address dangers from fire, the imminent threat of fire, or the imminent threat from any hazardous substances or materials, and necessary evacuation of affected persons. B. Except for procedures necessitated by fire or the imminent threat of fire resulting from a hazardous substances or materials incident, County officials are not authorized to incur any obligations, financial or otherwise, to County in regards to the mitigation of impacts resulting from a hazardous substances and/or materials incident. C. All County personnel shall take appropriate steps for a hazardous substances and/or materials response that conform to their level of training, and as appropriate given the 3 031417wsa HC BOC Page 17 supplies and equipment available to them, in accordance with established protocols and procedures. Section 4 . Liability for Expense of an Emergency Response. A. The responsible party shall be required to reimburse County or any contract agency for County for all costs and expenses of an emergency response to said hazardous substances and/or materials incident. B. The expense of an emergency response shall be a charge imposed upon the responsible party under this Ordinance . The charge constitutes a debt of that responsible party and is collectable by County in the same manner as an obligation under contract, express or implied. C. The County Board of Commissioners may by resolution adopt a schedule of the costs included within the expense of an emergency response. This schedule shall be available at the office of the Clerk to the Harnett County Board of Commissioners for inspection by the public during regular office hours. D. County may within ten (10) days of receiving itemized costs, or any part thereof, incurred for an emergency response, submit a bill for these costs by registered or certified mail, return receipt requested, or personal service to the responsible party for the expenses as enumerated under this ordinance. The bill(s) shall require full payment within thirty days from the date of mailing or service of said bill upon the responsible person . E. Contract agencies shall conduct all of their billing and recovery actions under their agencies financial and equipment procurement processes. F. Any failure by the responsible party to pay said bill within thirty (30) days of mailing or service of the bill shall constitute a default on said bill. In case of default, County shall have the right and power to add all response costs to the tax roll of such property involved in the hazardous substances and/or materials incident, and to l evy and collect such costs in the same manner as provided for the levy and collection of real property taxes against said property or premises. County shall also have the right to bring action in the Superior Court of Harnett County to collect said costs if County deems such action to be necessary. Section 5. Conflict with State or Federal Law. Nothing in this ordinance shall be construed to conflict with State or Federal laws requiring persons responsible for or causing a release or threatened release from engaging in remediation activities or paying the cost thereof, or both. Section 6. Nonexclusive Remedy . The remedies provided by this Ordinance shall be in addition to any other remedies available in equity or at law and such penalties as provided by law or ordinance . 4 031417wsa HC BOC Page 18 Section 7. Repeal. All pre-existing ordinances or parts of ordinances in conflict with this Ordinance are to the extent of such conflict hereby repealed . Section 8. Severability If any section, subsection, clause, paragraph or provision of this Ordinance is held invalid by a court of competent jurisdiction, such judgment shall only apply to the said portion thereof held invalid, and the full remaining portions or parts of this Ordinance shall remain in full force and effect. Section 9. Effective Date. This Ordinance shall become effective immediately upon adoption by the Harnett County Board of Commissioners. Hazardous Materials Cost Recovery Schedule Description Engine with personnel Tanker with personnel Heavy Rescue with personnel Aerial Device with personnel Support Vehicle (Service, Brush) with personnel Ambulance Emergency Management Vehicle with personnel Materials Used Equipment Damage Footnotes: 1) Ambulance is based on standby for emergency responders. 2) Rates based on 2015 FEMA reimbursement schedule rates. 3) Personnel rates based on$ 20.00 per hour per responder. 4) Minimum of 1 hour but billed in 15 minute increments after the first hour. 5 Cost Rate $160.00 per hour $160.00 per hour $160.00 per hour $220.00 per hour $120.00 per hour $ 80.00 per hour $100.00 per hour Replacement cost + shipping costs Based on Repair Costs 031417wsa HC BOC Page 19 A RESOLUTION OF THE COUNTY OF HARNETT, NORTH CAROLINA, ADOPTING AN ORDINANCE ENTITLED "HAZARDOUS MATERIALS AND SUBSTANCES ORDINANCE OF HARNETT COUNTY, NORTH CAROLINA" THAT WHEREAS, the North Carolina General Assembly, pursuant to N.C.G.S. 143-215.82 and other relevant provisions of law, has given counties local authority in the prevention and control of oil and other hazardous substances discharged into sewers or disposal systems; and WHEREAS, pursuant to N.C.G.S. 153A-l40 and other relevant provisions of law, counties have the authority to remove, abate or remedy a condition dangerous or prejudicial to the public health or public safety and enforce payment of the costs of so doing; and WHEREAS, at the present time the State of North Carolina and its various departments do not have the ability to reimburse the County of Harnett for certain costs involved in the abatement and removal of hazardous materials which are emitted into the environment: THEREFORE, BE IT RESOLVED AND ORDAINED that an ordinance entitled "Hazardous Material and Substance Abatement Ordinance of Harnett County, North Carolina" is hereby adopted to read as follows: HAZARDOUS MATERIAL AND SUBSTANCE ABATEMENT ORDINANCE OF HARNETT COUNTY, NORTH CAROLINA Sec. 1. Purpose and Authority. The District Fire Chief of any fire department providing fire protection services within any duly established fire protection district or special service district within Harnett County, or his designee, shall have the authority to summarily abate, remedy or remove any threat from hazardous materials which are emitted into the environment in such a manner as to endanger the health or safety of the general public or the environment. Any such District Fire Chief or his designee shall have the authority to enter public or private property, with or without the owner's consent, to respond to such hazardous materials threats and emergencies. Such District Fire Chief or his designee shall determine t h e type, amount and quantity of equipment, materials and personnel required to adequately abate and remedy any a nd all threats from hazardous materials which are emitted into the environment. Sec. 2. Definitions. 031417wsa HC BOC Page 20 Ca) Hazardous Materials. Any substance which, when discharged in any quantity, may present an eminent and substantial danger to the public health or welfare or to the environment. (b) Having Control~-Shall mean, but not be limited to, any person using, transferring, storing or releasing hazardous materials on to lands or into the air or waters within the County of Harnett. Cc) Hazardous Material Response. The sending of equipment, materials or personnel of or by any Fire Department to abate or remove hazardous materials which endanger the health or safety of persons or the environment. Cd> Person. partnerships, corporations, agencies. Includes individuals, firms, associations, institutions, local governments and governmental Sec. 3. Responsibility;~ and Charges. Any property owner and/or the person(s) exercising control over hazardous materials that create a hazardous materials threat or emergency shall be financially liable to the District Fire Department and any other entity incurring costs and expenses at the request or direction of or in aid to such District Fire Department for any and all costs and expenses incurred during or in connection with any such threat or emergency. Said property owner and/or the person(s) exercising control over such hazardous materials shall assist such District Fire Department in abatement, removal and remedial measures associated with any such hazardous materials threat or emergency. Assistance shall consist of but not be limited to any or all of the following: Ca) Compliance with the directions of the District Fire Department. Cb) Supplying emergency response plan information for the subject site. Cc) Supplying emergency response equipment, personnel and materials available on site. Sec. 4. All charges for any hazardous materials emergency response on behalf of the County of Harnett or by any District Fire Department shall be based upon a schedule to be approved by the County Manager which shall be kept on file for public inspection in the office of the Chief of each District Fire Department within the County of Harnett. 031417wsa HC BOC Page 21 sec. s. Payment of Charges. (a) Any charge assessed pursuant to any provision of this ordinance which does not exceed $300.00, shall be payable within thirty (30> days of the assessment thereof by the Chief of the District Fire Department in question, or his designee, which assessment shall be in writing and delivered to the responsible party as above set forth by personal delivery, or by certified mail. Any charge in excess of $300.00 for a violation of this ordinance, shall be payable within a period of time as determined by the Chief of the District Fire Department in question, subject to the approval of the Harnett County Manager; provided that if the responsible party as above determined is not agreeable to such time period, the responsible party shall have ten days to appeal the decision of said District Fire Chief to the Harnett County Board of Commissioners in writing, whereupon the matter will be placed on the agenda for the next regular meeting of such Board for a decision, which decision by the Board of Commissioners shall be final. Cb) Any charge assessed under the terms of this ordinance but not paid within the required time period shall be a lien upon the lands or premises where abatement of the subject hazardous materials threat or remedial action took place, and shall be collected as unpaid taxes pursuant to the authority of N.C.G.S. 153A-140, Chapter 105 of the North Carolina General Statutes, and other applicable provisions of law. The provisions of this ordinance shall be effective upon its adoption, and said ordinance shall become and be made part of the Code of ordinances of Harnett County, North Carolina, and the sections of this ordinance may be renumbered to accomplish such. Duly adopted this lQ!!!_ day of ~M_ay ___ ~~' 1991. HARNETT COUNTY BOARD OF COMMISSIONERS 2d ' 1 ' ~ By: ~ ):?. /,C 7 loG. Stewart, Chairman Attest: ~eal of the County of Harnett 031417wsa HC BOC Page 22 Board Meeting Agenda Item MEETING DATE: March 20, 2017 TO: HARNETT COUNTY BOARD OF COMMISSIONERS SUBJECT: Revised Clinical Patient Fees, Eligibility and Bad Debt -Write Off Policy REQUESTED BY: John Rouse, Health Dir'i§/' REQUEST: At the March 2, 2017 meeting, the Board of Health approved the revisions to the Clinical Patient Fees, Eligibility and Bad Debt-Write Off Policy. We have attached the pages and sections that the veribage was changed. Thank you for your consideration in this matter. FINANCE OFFICER'S RECOMMENDl COUNTY MANAGER'S RECOMMENDA _ \ I \\hcfile2\hthsh are\admin\Fileshare\l-Excel\P ATIENT FEE INCREASE PROCESS-B OC Reque sts\agendaform2017.doc Page I of I 031417wsa HC BOC Page 23 CLINICAL PATIENT FEES, ELIGIBILITY AND BAD DEBT WRITE OFF POLICY & PROCEDURE Verbiage Changes: Page 2. I. Setting Charges for Services b. No client will be denied services nor subject to any variation in service based solely on the inability to pay or regardless of source of payment. 2. Service discounts : A schedule of discounts is to be used to adjust most service charges for clients between 101 % and 250% of poverty. Family Planning clients with income < 100% of the Federal Poverty Level are not charged for FP services. II. Page 4. Page 5. III. Page 6. Definition: 3. a. No Medical Doctor referral is required for patients seeking FP services. Billing clients for Care: The Department of Public Health follows OMA guidelines when billing Family Planning and other clinical services. f. When billing 340B services through Family Planning, a UD modifier will be used for Medicaid and HealthChoice clients. VIII . Responsibility of Billing Staff-each visit: Eligibility Page 14. 3. Clients do not have to be a resident of the county to be eligible for services provided by the Health Department. 031417wsa HC BOC Page 24 Page 15. 13. Patients w ill not be denied services nor subjected to any variation in services based solely on the in ability to p ay. 16. The Health Director or hi s designee m ay make exceptions to the e li gibility re quirem ents on a case-by-case bas is. The Health Director or his designee may waive fees for Family Planning clients with incomes above 100% of the Federal Poverty Level who, as determined by the Health Director or his designee, are unable, for good cause, to pay for Family Planning services. Documentation of such decisions shall be maintained in a log at the Billing Station. Page 16. Delete section: Laboratory Billing -AFP -Prenatal Patients Delete: UNC LABORATORY Change this section : AF P la b s will be se nt t o UNC fo r testing on all prenatal patients: Delete thi s section: Medicaid eligible Presumptive Medicaid Insurance 0% pay patients/ until UNC meets quota for 0% pay patients If patient is 20% or above and not eligible for Presum tive Medicaid this lab will be sent to LabCo LABCORPLABORATORY AFP labs will be sent to LabCorp for testing after UNC meets uota. (The Lab can bill the agency and the agency can bill the client per the agency's fee schedule, BUT the sliding fee scale a:Qplies.) "For self-ay , Lab charges are paid by Harnett County Department of Public Health, then the client is billed for lab on the Sliding Fee Scale." The prenatal nurse will bring the form and patient to an intake management support staff member to complete the form and at the time the determination will be made which reference lab to send the test to. Also, the patient will be told at this time if there will be a charge for the labs. 031417wsa HC BOC Page 25 Policy and Procedure HARNETT COUNTY HEALTH DEPARTMENT I Title: CLINICAL PA TI ENT FEES, ELIGIBIL TY AND BAD DEBT -WRITE OFF I APPROVED: 3-17-2005 DATES REVISED: 5-18-06 9-18-08 11-17-11 9-19-13 9-18-14 ~ 9-17-15 3/2/17 I APPROVED B~(/fl,'l/vv~/Jl'l/ )ti~ idokL John Rouse. Health Director Gail Hobbs, Interim Accounting Specialist Board ofCommissioner·s Chairman Purpose Public health services are increasingly costly to provide. The Health Department serves the public's interest best by assuring that all legally required public health services are furnished for all citizens. The department provides recommended and requested public health services based upon the priorities established by the Board of Health. Fees are a means to help provide services to the citizens of Harnett County. Fees help finance and extend public health services when government funding is not sufficient to support the full cost of providing all required and requested services. Fees are considered appropriate in the sense, that the entire population benefits from the availability of public health services for those in need , it is the direct recipient of services who gains the greatest direct benefit. Fees for Health Department services are authorized under North Carolina I 30A-39 (g). provided that 1) they are in accordance with a plan recommended by the Health Director and approved by the Board of Health and Board of Count y Commissioners. and 2) they are not otherwise prohibited by law. Fees are based on the cost of providing services. Policy The clinic is to operate a system of financial management to: • meet the standard of grantor agencies • safeguard all income and expenditures -fees collected (generated through reimbursement) will be maintained in an identifiable line item in the Health Department and County Finance Office. • assure collection of revenues from all sources with financial obli gations of the service The policy will include procedures for (I) Setting Charges, (II) Definitions (III) Billing Clients and (IV) Procedure for Aging of Accounts (Bad Debt Write-Off), (V) Patient Demographic (VI) Determining Eligibility for Discounts. 031417wsa HC BOC Page 26 Page 2 Procedure I. Setting Charges for Service a. In accordance with G.S. l 30-A-39(g), the Board of Health has the authority and duty to establish charges for services provided in clinics. Specific methods used in seeking reimbursement will be through third-party coverage, including Medicaid. Medicare (for massive immunizations), private insurance. and individual patient pay. The Board of County Commissioners adopts fees established by the Board of Health. The Board of Health and Board of Commissioners adopt the fees along with the fiscal years budget process. b. No client will be denied services nor subject to any variation in services based solely on the inability to pay or regardless of the source of payment. C. Eligibility: Each client must cooperate in: • an eligibility determination; and • provision of documentation of third party eligibility (Medicaid, Medicare. private insurance) for which they are eligible; and • provision of declaration of income. I. Cost-based services: Charges are to be based on an accounting analysis of all services provided. The Board of Health accepts the Medical Fees in the United States 501 h percentile times geographic adjustment factors for North Carolina. unless the approved Medicaid rates are greater. If the Medicaid rate is greater then that will be the acceptable charge. A comparison of the Medicaid cost study is considered. The Fee Setting Committee reviews and makes recommendations to Board of Health. 2. Service discounts: A schedule of discounts is to be used to adjust most service charges for clients between I 01 % and 250% of poverty. Family Planning clients with income <100% of the Federal Poverty Level are not charged for Family Planning services. 3. The discounts will be based on: 1. household members (economic unit), family and 11. income. 4. Financial Agreements/Assignment of Benefits Authorization is to be scanned in Patagonia Electronic Health Record to acknowledge responsibility for services not covered by third party carriers. Patients at 0% do not have to sign Financial Agreement. 031417wsa HC BOC Page 27 Page 3 II. Definition: 1. Adults and Emancipated minors : 164.502(g)(2) a. Emancipated minors: In North Carolina. there are only two ways for a minor to be emancipated (see G.S. 7B-3500 et seq): • By marriage. or • By an o rd er of emancipation granted by a court. b. Adults: In North Carolina, a person age 18 or older is an ad ult for purposes of making health care decisions. 2. Minor's consent sufficient for certain medical health services (G.S. 90-2 1.5) a. Any minor may give effecti ve consent to a physician lic ensed to practice medicine in North Carolina for medical health services for the prevention. diagnosis and treatment of (i) venereal disease and o ther diseases reportable und G.S . 130A-l 35 , (ii) pregnancy, (iii) abuse of controlled substances or alco h ol. and (iv) emotional dist urb ance. This section does not authorize the inducing, of an abortion, performance of a sterili zati on operation. or commitment to a mental institution or hospital for confinement or treatment of a mental condit ion. This section does not prohibi t th e admission of a minor to a treatment faci lity upon his own written application in an emer gency situation as authorized by G.S. 122C-222. b. Any minor who is emancipated may consent to any medical treatment, dental and health services for himself or for his child . (197 1. c. 35: 1977. c.582. s.2; 1983. c.302, S 2: 1985. C. 5899 , S. 3 1.) 3. Services to minors : • Family planning services s hall be available to all who vol untaril y request such services without regard to age or parental consent. (I SA NCAC 2 lA.0503) a. Family Planning -clinic designed to assist women in planning their chi ldbearing schedule: detailed history , lab work, physical exam, counseling and educati on given by appropriate provider. Women of childbearing age regardless of residency; s liding fee scale, Medicaid and third party insurance. Clients must be charged based on household members and income and discounts may be established for persons between IO I %-250% of poverty based on sl iding fee scale. If client loses birth control pills a $10.00 per pack 031417wsa HC BOC Page 28 Page 4 will be accessed to the client and sliding fee scale will apply. Depo-Provera is to be billed separately from physical fee. If during the course of a Family Planning or Maternal Health visit the clinician needs to rule out STDs to meet standards of care, the patient cannot be charged for STD testing and treatment. [The STD services must be provided at no cost to the client. Medicaid can be bi lied and if permission is given by client then third party insurance can be billed; but co-pays, co-insurance/deductibles for STD are adjusted off.] The billing staff must determine, as accurately as possible, the client's ability to pay based upon family income. This determination and notice of any applicable waiver should be made prior to the delivery of services and must be conducted each time a client requests services. When considering charges to minors for family planning, several conditions must be taken into account. If the minor is unemancipated and confidentiality of services is not a concern, the family's income must be considered in determining the charge for the services. When a minor requests confidential services, without the involvement of a principal family member, charges for services must be based on the minor's income. Income actually available to the minor. such as wages from part-time employment, stipends and allowances paid directly to the minor, should be considered in determining the minor's ability to pay for services. Those services normally provided by parents/guardians, e.g., food , shelter, transportat ion, tuition, etc., should not be included in determining a minor's income. Under certain circumstances where confidentiality is restricted to limited members of the family, e.g., one parent is aware of the minor seeking services but the other is not because of disagreement regarding the minor's right to receive family planning services. the charges shall be based on the minor's income if the minor's confidentially would be breached in seeking the full charge. Billing staff must seek payment from third parties who are authorized or legally obligated to pay for services unless , in doing so, patient confidentiality would be compromised. Third parties should be billed at full charge and not discounted. unless there is a contracted reimbursement rate that must be billed per the third party agreement. Family Planning patients will have fees assessed based on declaration of income if no proof of income is provided. The use of NC Debt Set-Off is acceptable for collecting past due amounts for Family Planning. Bills/receipts given to clients at the time of service show total charges, as well as any allowable discounts. Where a third party is responsible, bills are submitted to that party. Bills to third party show total charges, without discounts, unless there is a contracted reimbursement rate that must be bill per the third party agreement. Famil y Planning Services will not be denied because the patient has a delinquent account balance. No Medical Doctor referral is required for patients seeking Family Planning services. 031417wsa HC BOC Page 29 Page 5 4. Child Health clients must be charged based on household members and income and discounts established for clients between IO 1-250% of poverty based on sliding fee sca le . 5. Maternal Health clients must be charged based on household members and income and discounts established for clients between 101-250% of poverty based on sliding fee scale. 6. Adult Health clients must be charged based on household members and income and discounts established for clients between 101-250% of poverty based on sliding fee scale. If Adult Health services falls under flat fee service follow the Flat Fee Policy. 7. Communicable Disease Control-this program deals with the investigation and follow-up of all reportable communicable and/or sexually transmitted diseases, to include: testing, diagnosis , treatment and referring as appropriate. It also provides follow-up and treatment of Tuberculosis cases and their contacts. The services must be provided at no cost to the client. Medicaid can be billed and if permission is given by client then third paity insurance can be billed ; but copays. co-insurance / deductibles are adjusted off. 8. Flat Fee Service: thi s is clinical service not on a sliding fee scale; vaccine is purchased by this agency or services provided by agency and is not mandated by the state. III. Billing clients for Care: a. See section IX. Flat Fee Services for non-discounted services. b. The Department of Public Health follows DMA guidelines when billing Family Planning and other clinical services. c. Patagonia Electronic Health Record (accounting system): Bills are to be given directly to the client at the time of their clinic vis it and/or claim sent to another payment source, i.e. Medicaid, Medicare or private insurance. If payment is not made in full at time of visit then a payment schedule (dollar amount, daily, weekly, and monthly payment) will be discussed with client and put on file . d. Emancipated minors (by legal emancipation, or married) fees are to be based on household members and income. Fees for clients requesting confidentiality or no contact must be based on the client ·s income alone and a family size <~f one. e. Bills to clients are to show full charge Jess the appropriate slid ing fee discount. 031417wsa HC BOC Page 30 Page 6 f. Bills to third party payer sources are to reflect the full charge and without any discount/no sliding fee discount. Unless there is a contracted reimbursement rate that must be billed per the third pa11y agreement. g. When billing 340B services through Family Planning. a UD modifier wil l be used for Medicaid and HealthChoice clients. h. All denied claims will be reviewed for re-submission to Medicaid or third party msurance. 1. Patagonia's Aging Report is reviewed on a monthly basis and necessary con-ections are made. J. When a bill is not paid in full during the clinic visit. a bill is to be mailed to the client"s address sixty (60) days after the visit and monthly thereafter until written off. After three consecutive bills with .. no'· response then a letter will be sent with bill (see form letter attached). Bills are not to be mailed to adolescents when it may undermine their confidentiality or when a client requests no contact or no mail . When confidentially or no mail is requested by client see if alternate billing address can be used. Also, see Debt Set-Off Policy for further collection options. k. Clients are to receive a receipt for any payment. (Printed from Patagonia EHR unless after closeout for daily depos it then hand written numbered receipt will be issued). I. Voluntary donations may be accepted and a receipt issued. Clients are not pressured to make voluntary donations. Voluntary donations are not a prerequisite for provision of any service or supply. Billing requirements set out are not waived because of client donations. If the donation is from a client with an account balance, it is considered a payment. not a donation. m. No mail is sent to confidential clients, or if requested by a client to receive no mail or no contac t .. no snai l mail .. is checked in Patagonia. IV. Process for billing clients and aging accounts follows : Billing a. Explain to client charges for that day"s services and request payment during clinic visit; inform client of balance due and have client sign .. Financial Agreement/Assignment of Benefits Authorization , if deemed necessary. b. Bills to patients show total charges . as well as any allowable charges. 031417wsa HC BOC Page 31 Page 7 c. If client is unable to pay full amount of bill for that day"s service. prepare .. Payment Agreement Form" for clients to sign. Scan agreements into Patagonia under .. Billing Bin'·. d. Label will be kept on each client in a notebook and the encounter forms shall be matched back to the label sheet to ensure all encounter forms are accounted for. e. If encounter forms are not accounted for follow-up with s upervi sor of that clinic. (A duplicate encounter fom1 may need to be created if original is not found). f. Mail statement of account to client sixty (60) days after visit and monthly thereafter until written off or collected through Debt Set-off. g. After 3 months; mail .. payment agreement form'' to client to select payment option(s), if client has not signed ··payment agreement form'· or if client has already made a selection send a copy of .. payment agreement fom1·· on file to the client along with statement of balance from accounting system. h. Mail past due notice to client sixty (60) days after the ··payment agreement form"' has been mailed. 1. Inform patient of balance due at time of service and a. Next telephone call, (if appli cable or time allows) V. Aging Patient Accounts (Bad Debt Write-Offs) a. Aging of account is an accounting procedure to periodically provide an update and realistic value for accounts receivable. Accounts will be aged every 2 years or annually, if deemed by Health Director or Designee and written off as .. uncollectible'· on ly after two (2) years following the date of last service and no effort to pay has been made by patient. Unless. approval by Board of Health and/or Board of Commissioners to delay write-offs. b. Two years after the initial visit balance and payment has not been rendered. and client has been sent to Debt Set-off program and has not been in for service any balance remaining under $50 after two years will be written-off. Balance will be reinstated once client returns for service. Balances over $50 follow Debt-Set Off Policy. unless unable to collect from Debt-Set Off. c. As long as a balance remains, the client is to be info1med of the current balance. 031417wsa HC BOC Page 32 Page 8 d. In the event a client should offer payment on an amount previously written-off. the charge will be reinstated and payment accepted. Reinstatement will reflect the amount written-off in the accounting system . If client returns to Health Department for services write-off will be reinstated and the client will be infonned of the amount owed. e. The electronic client ledger card (accounting system) will indicate the write-off. f. The Hamett County Board of Health authorizes the Health Director to write-off debts deemed uncollectible under this policy; the Health Director will report to the Board of Health the total amount to be written off. The Health Director will then request approval of the write-off debts from the Board of Commissioners. After approval by the Board of Commissioners then the debts will be written off. g. Reasonable efforts to collect charges/bills without jeopardizing patient confidentiality are made. The Harnett County Health Department utilizes an Electronic Accounting System for receivables (Patagonia EHR). Electronic version to be used, unless Patagonia EHR (accounting system) is down then paper version will be done and then scanned into system when it is back up. VI. Patient Demographics and Insurance Information a. A Patient Demographics will be initiated and completed for each client. b. Personal data required includes: • Last name, First name, Middle Initial (MN if one) • Social Security number, as needed for billing and debt set-off • Date of Birth • Race and Ethnicity • Sex • County of Residence Code • Country of Origin • Address and phone number • Preferred Language • If minor, Parent Details: Father Name, Father DOB, Father Phone. Father SSN, Emergency Contac Name, Emergency Contact Number; Mother Name, Mother DOB, Mother Phone, Mother SSN. 031417wsa HC BOC Page 33 Page 9 c. Insurance infonnation: (Patagonia EHR) Primarv & Secondarv • Self-Pay o Insurance Type (Type Self-Pay) o Insurance Type (Type Self-Pay) o Relationship with In sured (S pou se, se lf, child. other ) o Full Name of Insured o Insured number o Date of Birth of Insured o Gender of Insured o Address of Insured o Home Phone of Insured. if available o Work Phone oflnsured , if available o Cell Phone of Insured. if available o Subscriber Assignment of Benefits (clients will sign) o Subscriber Release of Info (cl ient s will sign o Has Coordination of Benefits • Medicaid / Medicare / or Private Insurance o In surance Type ( o Insurance (Type Medicaid) o Relationship with Insured (Spouse, self. child . other) o Full Name of In sured o Insured number o Date of Birth of Insured o Gender of Insured o Address of In sured o Home Phone of In sured, if available o Work Phone of Insured. if available o Cell Phone , if available o Subscriber Assignment of Benefits (clients will sig n) o Subscriber Release of Info (clients will sign o Has Coordination of Benefits VII. Instructions for Determining Eligibility for Sliding Scale Fee Discount: Definition : 1. Economic Unit: The Ec onomic Unit will consist of people li ving in the home related to the client and those living in the home pro vidin g direct or indirect financial support for the client. 031417wsa HC BOC Page 34 Page 10 1. A family is defined as a group of related or non-related individuals who are living together as one economic unit. Individuals are considered members of a single family or economic unit when their production of income and consumption of goods are related. An economic unit mush have its own source of income. Also, groups of individuals living in the same house with other individuals may be considered a separate economic unit if each group support only their unit. A pregnant woman is counted as two (including the unborn child) in determining the family size. (Related to client by blood, marriage, or adoption , father of unborn child or client's boyfriend , and/or live in the same household as the client and contribute to the client's support; rent , utilities , grocies, clothes, etc.). Those who are financially responsible for the client or those who dependent on the client for financial assistance are included in economic unit. 1. A foster child assigned by Department of Social Services is a family of one with income considered to be paid to the foster parent for support of the child. 2. A student maintaining a separate residence and receiving most of her/his support from her/his parents or guardians may be counted as a dependent of the family. Self-supporting students maintaining a separate residence would be a separate economic unit. Family Planning considers this group extremely high-risk for unintended pregnancy. Any student in this category is considered as a family of one and is to be billed based on the income of the client. 3. An individual or family in an institution is considered a separate economic unit. 4. If a patient requests .. confidential services". regardless of age, the agency shall consider them a family unit of one based on their income. 5. Family Planning patient is marked as .. confidential'' in Patagonia E H R when Encounter is created; ESB is created and .. no snail mail is checked'·. 6. If a Family Planning patient presents for a service and is considered to be a minor, interview questions may include the following: I) Ask the patient if their parents are aware of their visit? 2) Ask if .. both'" parents are aware of their visit, since sometimes the mother may be present with the patient, however, the father may not be aware of the visit. 3) Ask if yo u can send a bi II to the home, to both parents. 4) If the patient states both parents are aware and it is not a confidential visit, you should treat as such. 031417wsa HC BOC Page 35 Page 11 7. lncome information reported for Family Planning financial eli gibility screening can be used through other programs offered in the agency, rather than re-verifying income or solely on the client 's self-rep ort in g. 3. Sources of Income: • Employer Wages • W-2 • SSI / Public Assistance payments • Retirement • Social Security • Alimony payments • Unemployment compensation • Regular contributions from sources outside the home • Financial payment/other source s of income that may exist include but not limited to cash , or that can be readily converted to cash , etc ... Some items not included as income: • Housing a llowance for military personnel is not counted. The e li gibility specia li st will have to identify the proper amount of the housing allowance and subtract it from the tota l gross income shown on the check. • Non-cash benefits such as WIC vouchers , food stamps, food , rent or fuel received in lieu of wages. • In-kind housing assistance • School lunches, etc ... 4. Client Household/Contact Electronic: (information needed to enter into Patagonia) a. Complete Client Household on each client every 12 months: unless client has a change then it will be updated and resigned earlier. The client will be asked at each visit if there has been a change in their financial status. Income will always be based on the .. actual date '· of service. If there has been a change or it is time for their annual review the income determination process shall take place. If flat fee service or no charge client household is not necessary. • Enter the following information: I. Last name , First name , Middle Initial (MN, if one) 2. Relation 3. Employer 4 . Annual Income 031417wsa HC BOC Page 36 Page 12 5. Proof of Income (proof is not required -type declaration of income or if they bring proof provide type of proof: example pay stub. etc. a. If minor -type not specified 6. Date Verified 5. Computation of income Regular Income Formula: The patient's income will be determined by the following: Income will be based on a twelve (12) month period . If the patient is working the day they present for a service, income will be calculated weekly. bi - weekly, monthly or annually, depending on the documentation obtained. rf the patient is unemployed the day they present for their service. their .. employment only'· income will be calculated at zero (0), however the patient shall be asked to provide '·their mechanism··, in regards to their paying for food. clothing, shelter. utility bills. etc. Refer to .. sources of income'' counted and apply all sources, as appropriate ... Regular contributions received from other sources outside of the home·· is considered one of these sources. If the patient is receiving unemployment or other .. sources'' of income, as designated above, all of these sources shall be counted. Unemplovment or Irre2:ular In come Formula: • Six months formula • Wage earners unemployed at time of application • Unemployed any time during previous 12 months • Example: Unemployed today • Income detem1ined six months back • Income determined six months forward • Total = 12 months of income An electronic version of the Financial Eligibility Determination shall be maintained in Patagonia EHR for future reference. The number in the household. annual gross income and percentage of pay should be reflected on the financial documentation. The documentation should be signed and dated by the interviewer and patient. Use of electronic signatures is acceptable. Income is re-assessed annually unless there has been a change in financial status. Following the initial financial eligibility determination , the client will be asked at each visit if there has been a change in their financial s tatus. Income will always be based on the .. actual date .. of service. If there has been a change or it is time for their annual review the income detem1ination process should take place. 031417wsa HC BOC Page 37 Page 13 Patient fees are assessed according to the rules and regulations of each program and for clients based on sliding fee between 101-250% of poverty level will be used to detennine fees. All third-party providers are billed where applicable. Clients presenting with third party health insurance coverage where copayments are required shall be subject to collection of the required copayment at the time of service. For Family Planning (Title X) clients the copay may not exceed the amount they would have paid for services based on sliding fee scale. Income information reported during the financial eligibility screening for one program can be used through other programs offered in the agency, rather than to re-verify income or rely so lel y on the client 's self-report. Individuals and emancipated minors seeking confidential or individuals requesting no contact service are to be considered a family unit of one (family planning, etc) • Client documentation when refused: Client/guardian may be requested to declare income annually or as changes occur, but proof of income for documentation is not required. rf client refuses income information he/she will be accessed at I 00%. except Family Planning will not be accessed (0%). • Documentation is required: Acceptable sources of income verification . Proof of income is not required. I . Check/Pay stubs 2. W-2 forms 3. Letter from employer, etc. 4. Self-employed clients can provide the latest tax return 5. Self-Declaration •!• Check all Eligible Programs in Patagonia EHR: • Eligibility specialist will ensure that all eligible programs are checked that apply to the clients visit in Patagonia EHR. • Eligibil it y specialist will create declaration of income and have client sign and date declaration of income list • Eligibility specialist wi ll sign and date declaration of income list VIII. Responsibility of Billing Staff -each visit I. Clients are screened to determine financial eligibility at the time of visit 031417wsa HC BOC Page 38 Page 14 2. Explain to the client the reason for charging fees for services received and sliding fee scale 101-250% 3. Discuss with client acceptable forms of income verification. 4. Complete financial eligibility in Patagonia -if no income. can be referred to Department of Social Services with ·'Third Party Confirmation Letter" (attached to policy) or accept declaration of income. 5. There is no minimum fee requirement or surcharge that is indiscriminately applied to all patients. 6. Explain that the expectation of the Health Department is that reimbursement is expected same day as service. If unable to pay same day have the client sign a contract agreeing to pay for the cost of the services. If, on subsequent visits, the client has not made payment, remind client of signed agreement. (see attached .. Financial Agreement/Assignment of Benefits Authorization·· Form) 7. Billing staff shall copy insurance card and a fom1 of identification to ensure the correct insured client is using the insurance card. (May be scanned into Patagonia under .. billing bin'') 8. Billing staff should collect insurance co-insurance/deductibles and will be accessed according to the sliding fee scale. Co-pays are not subject to sliding fee scale and will be collected at 100%, with the exception to Family Planning which wi ll be applied to the sliding fee scale. Eligibilitv 1. Clients will not be denied statutorily required services based solely on the inability to pay. Services may be denied if the department does not have the resources needed to provide a quality non-mandated service. Family Planning clients will not be denied because the patient has a delinquent account balance. 2. The Health Department shall not deny a service due to religion, race, national origin. creed , sex, marital status or age. 3. Clients do not have to be a resident of the county to be eligible for services provided by the Health Department. 4. Clinical services provided by the Health Department are targeted to individual with income between 101 %-250% or below of the federal poverty level. 031417wsa HC BOC Page 39 Page 15 5. Cost of foam and condoms, and other non-prescription contraceptives are included in the reimbursement rate established for preventive medicine codes. Medicaid and third party insurance clients will be provided a prescription unless, confidential or no contact requested. These clients will be provided pills. One exception is if a client loses her birth control pills there will be a $10.00 per pack or currently established fee accessed to the client and sliding fee scale will apply . 6. Clients will be informed to bring Medicaid card. Insurance card. Health Choice Card and /or household income or declare income at the time of visit. 7. Clients will be asked if their income has changed at each visit to the health department. 8. There shall be no minimum fee requirement or surcharge that is indiscriminately applied to all patients. 9. Patients are not required to apply for Medicaid to receive services. 10. Medicaid recipients are eligible to receive program services. 11. Patient shall be given a receipt each time a payment is collected. showing charge and discounted fee for services. 12. Patient schedule of charges are on county website and a sign is posted that states --patient fee information is available upon request". I 3. Patients will not be denied services nor subjected to any variation in services based solely on inability to pay. 14. Patients, including Family Planning patients are not required to meet with the Health Director in an attempt to collect a delinquent account. 15. Patients will not be denied services because the patient has a delinquent account balance. 16. The Health Director or his designee may make exceptions to the eligibility requirements on a case-by-case basis. The Health Director or his designee may waive fees for Family Planning clients with incomes above 100% of the Federal Poverty Level who, as detennined by the Health Director or his designee, are unable, for good cause, to pay for Family Planning services. Documentation of such decisions shall be maintained in a log at the Billing Station. 031417wsa HC BOC Page 40 Page 16 Laboratory Billing -AFP -Prenatal Patients AFP labs will be sent to UNC for testing on all prenatal patients. IX. FLAT FEE SERVICES Flat Fee Service This is clinical services not on a sliding fee scale , vaccine is purchased by this agency and is not mandated by the State nor is the vaccine provided by the state; and providers see adult women for services (pap smear, labs-such as cholesterol. urinalysis). • Flat fee service will be collected at the billing before the client is seen in clinic. • If the client does not receive the service then a refund will be issued. • Medicaid does not pay for PPD/Tuberculin Skin Test if related to work or school, so in this instance the client is responsible for the charge. This policy shall be reviewed by the Health Director annually. If there is a revision/amendment to this policy then it shall be brought back to the Board of Health for approval at the next meeting date and the Board and Board of Commissioners at their next meeting date. 031417wsa HC BOC Page 41 March 20, 2017 Ms. Martha Frisone, Assistant Chief Health Planning and Certificate of Need Section North Carolina Division of Facilities Services 809 Ruggles Drive Raleigh, NC 27603 Re: Cape Fear Valley Health System CON Application for Hamett County Imaging Center April 1, 2017 Review Period Dear Ms. Frisone: I am writing on behalf of the Harnett County Board of Commissioners. Harnett County enjoys a positive relationship with both Harnett Health System and Cape Fear Valley Health and share a mutual desire to provide quality healthcare services to the residents of Harnett County. Cape Fear Valley Health System is seeking CON approval to develop a freestanding outpatient-imaging center in Harnett County. This project will promote cost-effective approaches , expand health care services to the medically underserved, and encourage quality health care services by providing more efficient health care services to the patient population served by Harnett Health. Please convey to the Certificate of Need Section at the North Carolina Division of Health Services Regulation the Harnett County Board of Commissioner's support for the approval and this project. Sincerely, Gordon Springle, Chairman Hamett County Board of Commissioners 031417wsa HC BOC Page 42 ® P.O. Box l 706 Dunn, NC 28335 (91 0) 892-1000 Harnett Health from the Office of the President and CEO March 3, 2017 Joe Jeffries, County Manager Harnett County Commissioner P.O. Box 759 Lillington, NC 27546 Dear Mr. Jeffries: This letter is to inform you that the Harnett Health System Board of Trustees made the following nominations at the February 27, 2017 board meeting to fill seats on the Harnett Health Systems Board of Trustees that will expire April 1, 2017. Nominees to be approved by the Harnett County Board of Commissioners (These are County Commissioner Appointments): Dr. J. Bradley Creed District 3 Appointed to serve a three year term Term of Appointment-April 1, 2017 through March 31, 2020 Susan Chriscoe District4 Appointed to serve a three year term Term of Appointment-April 1, 2017 through March 31, 2020 We appreciate your consideration for approval of the Board's nominees. Should you have any questions, please feel free to contact me. Sincerely, . e Jackson President Harnett Health System Board Chair Ji~rn_e~ _Healt!1 ~ys_~em_ Betsy Johnson H ospitol (Dunn) · Central Harnett H ospital (Lillington) · Harnett Health Foundation Angier M edical Services · Dunn Medical Services · Li llington Medical Services · Harnett OB/GYN · Premiere Pediatrics Benson Rehab & Wellness · Breast Care Center · Wound Care Center 031417wsa HC BOC Page 43