HomeMy WebLinkAbout030226 agenda packetREGULAR MEETING
Date: Monday, March 2, 2026
Time: 9:00 a.m.
Location: Commissioners Meeting Room Harnett County Resource Center & Library 455 McKinney Parkway, Lillington
Harnett County Board of Commissioners
Page | 1
1.Call to order – Chairman Duncan Jaggers
2.Pledge of Allegiance and Invocation – Vice Chairman Matt Nicol
3.Harnett County Heroes Remembrance Presentation
4.Consider additions and deletions to the published agenda
5.Public Comment PeriodPeriod of up to 30 minutes for informal comments allowing 3 minutes for each presentation. Speakers arerequested to sign up prior to the meeting. Speakers may sign up by contacting the clerk atmdcapps@harnett.org at least one hour prior to the start of the meeting or by utilizing the signup sheet atthe back of the room. The signup form will be picked up by the clerk 5 minutes before the publishedmeeting start time.
6.Consent AgendaA.Minutesi.Regular Meeting Minutes of February 16, 2026
7.Presentation of Annual Comprehensive Financial Report for FY ending 2025 by Matt Braswell,Certified Public Accountant (CPA) with Martin & Starnes.
8.Discuss a request to amend the Library Board of Trustees Bylaws specifically Article III, Section2.1.A; Kimberly VanBeck, Library Director (this item was previously discussed and tabled until March 2,2026)
9.Action:
A.Discuss and consider a request to accept the County Veterans Office State Grant in the amount
of $20,000; Eric Truesdale, Veterans Services Director
B.Discuss and consider a request to approve the fireworks application from Pyrostar
Entertainment, LLC for Campbell University’s baseball season fireworks; Larry Smith, Emergency
Services Director
C.Discuss and consider a request for approval of the WebEx countywide phone system agreement;
Ira Hall, Chief Information Officer
HCBOC 030226 Pg. 1
Harnett County Board of Commissioners
Page | 2
D. Discuss a request for approval to transfer Tower Access Agreement to Ripple Fiber; Ira Hall,
Chief Information Officer
E. Discuss and consider a request for approval of payouts for Milestones 3 & 4 as outlined in
Ripple Fiber’s agreement; Ira Hall, Chief Information Officer
F. Discuss a request to approve a new Director of Public Safety Communications position; Gary
McNeill, Major, Sheriff’s Office
G. Discuss a request to accept the award of $1,416,360 from the USDA, Natural Resources
Conservation Service’s Regional Conservation Partnership Program (RCPP) to secure a
conservation easement on 330 acres; Lynn Lambert, Natural Resources Director/Conservation
Education Coordinator
H. Review applications for Boards and Committees.
10. County Manager’s Report – Brent Trout, County Manager A. Recognition of Department Accomplishments B. 2nd Quarter FY2026 TEAM Harnett Performance Management Report C. Brief video message from North Carolina Association of County Commissioners (NCACC)
President Wallace Nelson
D. Budget Revisions
E. Budget Amendments – Motion to approve budget amendments as requested by the
Finance Officer.
F. Resolution requesting NCDOT add Caldwell Street and Onslow Court in the Overhills Creek
Subdivision Section 8 to the State’s Secondary Road System – Motion to approve the
Resolution
G. Resolution requesting NCDOT add Double Barrel Street, Bonnie Girl Court, Clyde Dog Court, Dive Bomb Street and Decoy Spread Place in Duncans Crossing Subdivision to the State’s
Secondary Road System – Motion to approve Resolution
11. New Business
12. Closed Session
13. Adjourn
CONDUCT OF THE MARCH 2, 2026 MEETING
Live audio of the meeting will be streamed on the Harnett County Government’s YouTube Channel
at https://www.youtube.com/channel/UCU7mTF6HTD65x_98EhAMeMg/featured.
HCBOC 030226 Pg. 2
Harnett County Board of Commissioners
Regular Meeting Minutes
February 16, 2026
Page 1 of 5
HARNETT COUNTY BOARD OF COMMISSIONERS
Regular Meeting Minutes
February 16, 2026
The Harnett County Board of Commissioners met in regular session on Tuesday, February 16, 2026 at
6:00 pm, in the Commissioners Meeting Room, Harnett County Resource Center and Library, 455
McKinney Parkway, Lillington, North Carolina.
Members present: Duncan E. Jaggers, Chairman
Barbara McKoy, Commissioner (arrived at 6:40 pm)
William Morris, Commissioner
W. Brooks Matthews, Commissioner
Absent: Matthew B. Nicol, Vice Chairman
Staff present: Brent Trout, County Manager
Dwight Snow, County Attorney
Kimberly Honeycutt, Finance Officer
Melissa Capps, Clerk
Chairman Jaggers called the meeting to order at 6:00 pm.
Commissioner Matthews led the Pledge of Allegiance and provided the invocation.
Amy Noel, Assistant Veterans Services Director, presented information regarding the Harnett County
Heroes Remembrance recognition. We are recognizing and honoring veterans that appear on our Wall of
Heroes. These individuals have received awards for acts of individual heroism, not as a unit. Ms. Noel
read Sergeant Larry C. Coleman’s citation. Chairman Jaggers presented Sergeant Coleman with a
certificate.
Chairman Jaggers called for any additions or deletions to the published agenda. Commissioner Morris
made a motion to approve the agenda as published. Commissioner Matthews seconded the motion. The
motion carried unanimously.
Chairman Jaggers opened the meeting for informal comments by the public, allowing up to 3 minutes for
each presentation up to 30 minutes. No one spoke. The public comment period was closed.
Commissioner Matthews made a motion to approve the consent agenda. Commissioner Morris seconded
the motion. The motion passed unanimously. The items on the consent agenda were as follows:
A.Meeting Minutes of February 10, 2026
Item 6A
HCBOC 030226 Pg. 3
Harnett County Board of Commissioners
Regular Meeting Minutes
February 16, 2026
Page 2 of 5
Laka King, Community Liaison, LIFE St. Joseph of the Pines, and Eric Faison also with LIFE St. Joseph
of the Pines shared information regarding their senior program for 55 years or better, non-residential, as
an all-inclusive care provider. They currently serve two zip codes in Harnett County. Ms. King stated we
have a lovely lady here that really is wanting to be a part of our program. Ms. King stated we have
petitioned the state for an expansion, as we are trying to cover more zip codes within Harnett County other
than Dunn and Erwin, but we could use your help. The program is government funded through Medicare
and Medicaid. Brent Trout, County Manager, asked who currently serves the area that you do not serve.
Ms. King stated we do not think anyone does currently. Chairman Jaggers stated we will look into this to
see what we can do and asked staff to report back in a couple of meetings.
Carl Davis, Parks and Recreation Director, presented information on a request to adopt the NW Harnett
Park Master Plan. He provided a brief history for the site of the NW Harnett Park and introduced Jon
Blasco, Landscape Architect and Senior Project Manager with WithersRavenel. Mr. Blasco presented the
following information:
• Site Analysis
• Community Engagement
o Top Three Priorities
Tree House Adventure
Rope Course
Challenge Course
• Initial Concepts
o Preferred Concept – Concept A
o Master Plan
• Cost Estimate
o Phase 1: $3.8 million
o Phase 2: $2.5 million
o Phase 3: $1.8 million
• Phasing Plan
o Phase 1
Traditional playground
Picnic shelter
Restrooms & utilities
Pump track
Parking (60 spaces) & sidewalks
Phase 1 Cost: $3.8 million
o Phase 2
Pickleball courts
Looped trail
Performance stage
Beginner pump track
Asphalt skills loop
Remaining parking
Phase 2 Cost: $2.5 million
HCBOC 030226 Pg. 4
Harnett County Board of Commissioners
Regular Meeting Minutes
February 16, 2026
Page 3 of 5
o Phase 3
Paved trail
Nature playground
Mountain bike trails
Sports lighting
Phase 3 Cost: $1.8 million
Mr. Blasco cautioned these are an opinion of costs. Additional fees could include professional service
fees, design fees, permit fees, and construction monitoring type costs. This is an opportunity to help the
County set their budget for that implementation. It also helps serve as a mechanism for grant funding.
Commissioner Matthews asked how many respondents they had to the survey. Mr. Davis stated the
surveys were actually pretty well done and they are in the document, I don’t know off the top of my head.
We did social media, so we got quite a bit. I would say it’s over 200 if not more. Mr. Davis stated what
we are asking tonight has nothing to do with funding, this is just a Master Plan which will guide us for
future implementation and we will look to apply for grants in the future.
Commissioner Morris made a motion to approve and accept the Master Plan for the NW Harnett Park.
The motion was seconded by Commissioner Matthews and carried unanimously.
Kimberly VanBeck, Library Director, presented information on a request to amend the Library Board of
Trustees Bylaws specifically Article III, Section 2.1.A. The proposed modifications seek to align the
promotion of board vacancies with appropriate public channels such as social media and other community
outlets including but not restricted to Newspaper advertisements. The Library Board of Trustees approved
this bylaw change on January 28, 2026 by unanimous vote. Discussion included what type of solicitations
would be used, costs related to running ads in the newspaper and number of applications received via
newspaper versus social media.
Commissioner Matthews made a motion to table the request to amend the Library Board of Trustees
Bylaws until the next meeting. The motion was seconded by Commissioner Morris and carried
unanimously.
Brad Abate, Harnett Regional Jetport, reviewed a request to apply for an open grant from the Golden
LEAF Foundation for the Corporate Area Development/Hangar project for grant funds up to a half of a
million dollars. Commissioner Morris made a motion to approve the request to apply for an open grant
from the Golden LEAF Foundation. The motion was seconded by Commissioner Matthews and carried
unanimously.
Mr. Abate also reviewed a request to approve a bid from Southeastern Interiors of $10,700 to demo office
and bathroom area in Harnett Regional Jetport owned hangar. We also request you approve Mr. Trout to
sign any documents related with the request. Commissioner Morris made a motion to approve a bid from
Southeastern Interiors of $10,700 to demo office and bathroom area in Harnett Regional Jetport owned
hangar and approve Mr. Trout to sign any related documents. The motion was seconded by Commissioner
Matthews and carried unanimously.
HCBOC 030226 Pg. 5
Harnett County Board of Commissioners
Regular Meeting Minutes
February 16, 2026
Page 4 of 5
Stephen Barrington, Economic Development Director, reviewed a request to approve the acceptance of a
grant from Golden LEAF Foundation in the amount of $656,051 to support Western Harnett Innovation
Park. The grant will support Phase 1 development activities of 40 acres at Western Harnett Innovation
Park. Site readiness activities, including due diligence, design, and engineering, will occur on the full 40
acres. Site development activities, including clearing, grubbing, and grading, will occur on approximately
10 acres at the entrance of the park. No matching funds are required. Commissioner Matthews made a
motion to approve the acceptance of a grant from Golden LEAF Foundation in the amount of $656,051 to
support Western Harnett Innovation Park.
Coley Price, Deputy County Manager, reviewed a request to approve converting a part-time to full-time
Workforce Development Eligibility Specialist position. The Eligibility Specialist position (Grade 16,
$18.53/hour) is currently part-time, which limits our ability to meet growing service demands. With only
one Director, two Career Advisors, and a vacant Administrative Assistant, this role is critical for serving
Harnett County and surrounding areas. Increasing county population has led to higher demand for
unemployment insurance and employment services. Converting this position to full-time will reduce wait
times for unemployment insurance registration and employment services, and ensure office coverage,
preventing closures due to limited staff. The full-time positions will improve overall efficiency and service
delivery. If this position is converted to full-time effective April 1, the estimated cost for salary and
benefits for the remaining three months of the fiscal year is $15,350. This investment will enhance
accessibility and operational stability with our increased demand. Commissioner Matthews made a motion
to approve the conversion of a part-time Workforce Development Eligibility Specialist position to full-
time. The motion was seconded by Commissioner Morris and carried unanimously.
Brent Trout, County Manager, reviewed the Boards’ goals and priorities. He highlighted Action 3.2.1 –
Acquire Johnson Farm for future generations. The Johnson brothers decided not to sell, so that project is
not one that we will be able to consider in the future. Mr. Trout provided an update on Action 3.8.1 and
Action of 4.2.1. We continue to make great progress as it relates to the projects. A copy of the Boards
goals and priorities is attached. (Attachment 1)
Mr. Trout provided a copy of the 2025 legislative priorities. Staff has reviewed the listed priorities from
last year and would recommend that they stay in the document. There are three items that we need to add
to our priorities. The first is for a request for an extension on our OSBM grants for the Johnson Farm and
the Detention Center Generation. In addition, we need to have a technical correction approved for the
Johnson Farm grant to allow the funds to be used for other Parks and Recreation items. The next area is
for the General Assembly is to approve a budget that provides full funding for the Medicaid reimbursement
for services that the County provides in the health department and HARTS. The last area is to provide
adequate funding for Guardianship and Adult Protection Services. The funding is needed for the
Department of Social Services department. Commissioner Matthews made a motion to include the
additional items that Mr. Trout brought to us tonight on our Legislative Priorities. The motion was
seconded by Commissioner Morris and carried unanimously. (Attachment 2)
Mr. Trout also provided a copy of the Project Funding List from 2025 and a list of 2026 Project Funding
list and requested the Board rank those listings and return to him at a later date. (Attachment 3 & 4)
HCBOC 030226 Pg. 6
Harnett County Board of Commissioners
Regular Meeting Minutes
February 16, 2026
Page 5 of 5
Mr. Trout stated we do not have a new date for the Legislative Luncheon yet, as we are coordinating with
our elected officials.
Mr. Trout shared Kimberly Honeycutt was one of eight nominees to receive the award for Finance Officer
of the year. Unfortunately, she was not selected, but of course we all consider her number one in our
books.
Commissioner Morris made a motion to approve tax rebates, refunds and releases as requested by the
Tax Administrator. The motion was seconded by Commissioner McKoy and carried unanimously.
(Attachment 5)
Commissioner Morris made a motion to approve the tax rebates, releases and refunds as requested by
the Tax Administrator. The motion was seconded by Commissioner Matthews and carried unanimously.
(Attachment 6)
Commissioner Morris made a motion to go into closed session to consult with County’s legal staff in
order to preserve the attorney-client privilege concerning the handling of certain litigation including the
following case: Hall vs. Beasley, et at. Harnett County District Court File # 26 CV 288-420. This motion
is made pursuant to NC General Statute Section 143-318.11 (a)(3). The motion was seconded by
Commissioner Matthews and carried unanimously.
Following a motion to come out of Closed Session, Chairman Jaggers called the meeting back into open
session.
Commissioner Morris made a motion to adjourn at 7:03 pm. The motion was seconded by
Commissioner Matthews and carried unanimously.
____________________________________ ___________________________________
Duncan E. Jaggers, Chairman Melissa Capps, Clerk
HCBOC 030226 Pg. 7
Attachment 1
HCBOC 030226 Pg. 8
HCBOC 030226 Pg. 9
HCBOC 030226 Pg. 10
HCBOC 030226 Pg. 11
HCBOC 030226 Pg. 12
HCBOC 030226 Pg. 13
HCBOC 030226 Pg. 14
HCBOC 030226 Pg. 15
HCBOC 030226 Pg. 16
HCBOC 030226 Pg. 17
HCBOC 030226 Pg. 18
HCBOC 030226 Pg. 19
HCBOC 030226 Pg. 20
HCBOC 030226 Pg. 21
HCBOC 030226 Pg. 22
HCBOC 030226 Pg. 23
HCBOC 030226 Pg. 24
HCBOC 030226 Pg. 25
HCBOC 030226 Pg. 26
HCBOC 030226 Pg. 27
Attachment 2
HCBOC 030226 Pg. 28
HCBOC 030226 Pg. 29
HCBOC 030226 Pg. 30
HCBOC 030226 Pg. 31
HCBOC 030226 Pg. 32
HCBOC 030226 Pg. 33
HCBOC 030226 Pg. 34
HCBOC 030226 Pg. 35
Attachment 3
HCBOC 030226 Pg. 36
Attachment 4
HCBOC 030226 Pg. 37
Attachment 5
HCBOC 030226 Pg. 38
HCBOC 030226 Pg. 39
HCBOC 030226 Pg. 40
HCBOC 030226 Pg. 41
HCBOC 030226 Pg. 42
HCBOC 030226 Pg. 43
HCBOC 030226 Pg. 44
HCBOC 030226 Pg. 45
HCBOC 030226 Pg. 46
HCBOC 030226 Pg. 47
HCBOC 030226 Pg. 48
HCBOC 030226 Pg. 49
HCBOC 030226 Pg. 50
HCBOC 030226 Pg. 51
HCBOC 030226 Pg. 52
HCBOC 030226 Pg. 53
HCBOC 030226 Pg. 54
HCBOC 030226 Pg. 55
HCBOC 030226 Pg. 56
HCBOC 030226 Pg. 57
HCBOC 030226 Pg. 58
HCBOC 030226 Pg. 59
HCBOC 030226 Pg. 60
Attachment 6HCBOC 030226 Pg. 61
HCBOC 030226 Pg. 62
HCBOC 030226 Pg. 63
HCBOC 030226 Pg. 64
HCBOC 030226 Pg. 65
HCBOC 030226 Pg. 66
HCBOC 030226 Pg. 67
HCBOC 030226 Pg. 68
HCBOC 030226 Pg. 69
HCBOC 030226 Pg. 70
HCBOC 030226 Pg. 71
HCBOC 030226 Pg. 72
HCBOC 030226 Pg. 73
HCBOC 030226 Pg. 74
HCBOC 030226 Pg. 75
HCBOC 030226 Pg. 76
HCBOC 030226 Pg. 77
HCBOC 030226 Pg. 78
HCBOC 030226 Pg. 79
HCBOC 030226 Pg. 80
HCBOC 030226 Pg. 81
HCBOC 030226 Pg. 82
HCBOC 030226 Pg. 83
HCBOC 030226 Pg. 84
HCBOC 030226 Pg. 85
HCBOC 030226 Pg. 86
HCBOC 030226 Pg. 87
HCBOC 030226 Pg. 88
HCBOC 030226 Pg. 89
HCBOC 030226 Pg. 90
HCBOC 030226 Pg. 91
HCBOC 030226 Pg. 92
HCBOC 030226 Pg. 93
HCBOC 030226 Pg. 94
HCBOC 030226 Pg. 95
HCBOC 030226 Pg. 96
HCBOC 030226 Pg. 97
HCBOC 030226 Pg. 98
\\lecfile\department\Admin\Clerk to the Board docs\AGENDAS\2026\030226\7.1 Agenda Form - ACFR Presentation.docx
Page 1 of 1
Board Meeting
Agenda Item
MEETING DATE: March 2, 2026
TO: HARNETT COUNTY BOARD OF COMMISSIONERS
SUBJECT: Presentation of County Audit for FYE 2025 by Martin & Starnes
REQUESTED BY: Kimberly Honeycutt, Finance Officer
REQUEST:
Presentation of Annual Comprehensive Financial Report for FYE 2025 by Matt
Braswell, CPA with Martin & Starnes.
FINANCE OFFICER’S RECOMMENDATION:
COUNTY MANAGER’S RECOMMENDATION:
Item 7
HCBOC 030226 Pg. 99
\\lecfile\department\Admin\Clerk to the Board docs\AGENDAS\2026\030226\8.1 Board of Trustee Bylaw
Amendment.docx Page 1 of 1
Board Meeting
Agenda Item
MEETING DATE: February 16, 2026
TO: HARNETT COUNTY BOARD OF COMMISSIONERS
SUBJECT: Request for Amendment to Library Board of Trustees Bylaws
REQUESTED BY: Kimberly VanBeck, Library Director
REQUEST:
The Harnett County Public Library respectfully requests the amendment of the
Library Board of Trustees Bylaws, specificallyArticle III, Section 2.1.A. The proposed
modifications seek to align the promotion of board vacancies with appropriate public
channels such as social media and other community outlets including but not restricted
to Newspaper advertisements.
The Library Board of Trustees approved this bylaw change on January 28, 2026 by
unanimous vote.
FINANCE OFFICER’S RECOMMENDATION:
COUNTY MANAGER’S RECOMMENDATION:
Item 8
HCBOC 030226 Pg. 100
HCBOC 030226 Pg. 101
HCBOC 030226 Pg. 102
HCBOC 030226 Pg. 103
HCBOC 030226 Pg. 104
HCBOC 030226 Pg. 105
HCBOC 030226 Pg. 106
1
THE BYLAWS
OF
HARNETT COUNTY PUBLIC LIBRARY BOARD OF TRUSTEES
Post Office Box 1149
Lillington, North Carolina 27546
Revised Bylaws January 2026
ARTICLE I
NAME
The name of this organization shall be The Harnett County Public Library Board of Trustees. It is
hereinafter referred to as the “Board of Trustees”.
ARTICLE II
OBJECTIVES
The Objectives of the Board of Trustees shall be:
To promote library service in general and to assist in the development of the Harnett County
Library System and library service throughout Harnett County.
To provide library trustees the opportunity of working together on all problems important to the
Harnett County Library System.
To stimulate the interest of trustees in becoming better informed about their duties and
responsibilities, and in becoming more effective policymakers for both North Carolina Libraries
and the Harnett County Library System.
To cooperate with and support the programs of the Harnett County Library System, the North
Carolina Library Association, and the North Carolina State Library and to help unify library action
at all levels in North Carolina.
To provide an effective means of influencing local support for passage of adequate library
legislation. To promote complete use of the library facilities and resources.
ARTICLE III
MEMBERSHIP, TERMS, VACANCIES
Sec. 1. The Board of Trustees shall be made of twelve interested and concerned citizens.
Municipalities which have entered into Library Contracts with the Harnett County Library
shall each be represented by one person. One person shall represent each the Anderson
Creek Primary School, Benhaven Public Library, and Boone Trail Community Center and
Library. The five remaining members shall be at-large seats representing each of the
Harnett County’s five voting districts and as many ex-officio Harnett County Board of
Commissioners (hereinafter referred to as the “Commissioners”) seats as deemed
appropriate by the Commissioners.
HCBOC 030226 Pg. 107
2
Sec.2. Procedures for filling vacancies for appointed positions.
1. Positions available
A. A list of available positions, including the terms of office, requirements, and
duties, will be announced and promoted through appropriate public channels such
as the library’s website, social media, and other community outlets at least thirty
(30) days prior to the month of appointments. This procedure will be carried out by
the Clerk to the Board of County Commissioners.
B. Thirty (30) days prior to the terms expiring, the Clerk to the Board of
Commissioners will mail a notice to each person who is eligible for reappointment
requesting information on his or her interest in continuing to serve. If a resume is
not on file, one will be requested at this time. If an individual is not eligible for
reappointment, he or she will be notified and given reason for being ineligible.
C. If, because of policy or otherwise, an individual is unable to be reappointed, he or
she will be sent a letter of appreciation by the Chairman of the Board of
Commissioners at the expiration of his or her term thanking him or her for the past
services rendered.
2. Selection Process
A. Six (6) days prior to the date a vacancy occurs, all resumes of applicants for a
particular position will be given to the County Manager. The County Manager will
check each for eligibility. B. A list of all names submitted will be sent to all Commissioners with those who are
ineligible noted and the reasons for ineligibility given. C. The Clerk to the Board shall be given a copy of the information to be placed on the
agenda as the “Appointments” for action at the next meeting of the Commissioners.
3. Notification of Appointment
A. The County Manager shall prepare a letter of notification to the appointee. This letter
will include a congratulation statement, the time, date and place of the first meeting he
or she is to be sworn in, if this is required. B. The County Manager shall require the appointee to certify that he or she has read and
understands Rule 30. Appointments section of “Rules of Procedure for the Board of
County Commissioners of Harnett County, North Carolina”. This section states policy
and procedures for appointments to any County board, commission, committee, or
authority. The County Manager shall mail a self-addressed, stamped envelope for the
convenience of the appointee in returning the signed affirmation of understanding.
4. Resumes
All resumes received shall be retained for at least two (2) years. Resumes shall be kept
on file for all active appointees.
5. Municipal Representative
Each municipality shall submit names of candidates for municipality seats.
HCBOC 030226 Pg. 108
3
6. Appointment
All Board of Trustee members shall be appointed by the Commissioners.
Sec.3. Members of the Board of Trustees shall serve three-year terms.
Sec.4. A person appointed to fill a vacancy on the Board of Trustees shall serve until the end of
the original term.
Sec.5. Members of the Board of Trustees may serve two consecutive three-year terms.
Members shall not be permitted to serve more than two consecutive full terms without an
intervening period of one year between appointments.
Sec. 6. If a member of the Board of Trustees is absent for more than 25% of the Board of
Trustees meetings in any calendar year which he or she is required to attend pursuant to
his or her appointment is subject to removal from membership at the sole discretion of the
Commissioners. A calendar year is to be defined as a 12-month period beginning on the
date of appointment.
ARTICLE IV
OFFICERS
Sec. 1 . The officers of the Board of Trustees shall be: (1) Chairman, (2) Chairman-Elect (who
serves as Vice-Chairman), (3) Secretary.
Sec. 2. The Chairman and Chairman-Elect shall be elected at the fall regular quarterly meeting
and shall serve a one-year term or until their successors are elected and have assumed
their duties. The Harnett County Library Director (hereinafter referred to as the “Library
Director”) shall serve as secretary to the Board of Trustees.
ARTICLE V
AFFILIATION
The Officers of the Board of Trustees shall work closely with the Library Director; the North
Carolina Association of Library Directors, the Public Library Consultants, Division of the State
Library of North Carolina; the Chairman, Public Libraries Section, North Carolina Library
Association; and with the Institute of Government in Chapel Hill. The Harnett County Library
shall cooperate with all other libraries in the area.
ARTICLE VI
MEETINGS
Sec.1. The Board of Trustees shall meet at least quarterly at such place as shall be designated
in the notice of meeting.
Sec. 2 Special meetings may be called at the discretion of the Chairman and/ or the Library
Director.
HCBOC 030226 Pg. 109
4
Sec. 3. Any member may request the Chairman to place an item on the agenda. If the Chairman
should decline to place a requested item on the agenda, a member may have such item
placed on the agenda by submitting it in writing to the Chairman with supporting
signatures of three members.
Sec.4. A quorum for the transaction of the business of the Board of Trustees shall consist of a
majority of all active members. An affirmative vote of the majority of the members present
at a meeting of the Board of Trustees shall be required to constitute official action of the
Board of Trustees.
Sec.5. All meetings shall be properly noticed pursuant to the Open Meetings laws of the State of
North Carolina. Notice of the time, place, and agenda items to be considered at each
meeting shall be given in writing to all members at least seven (7) days prior to each
meeting. Any matters not appearing on the agenda may be considered upon a favorable
vote of a majority of the members present to do so. Notice of special meetings and
intended agenda items shall be given to all members in writing or by phone at least three
(3) days in advance of any special meeting.
Sec. 6. All meetings, both regular and special, may be cancelled by giving reasonable notice to
each member of the Board of Trustees and by posting a Notice of Cancellation at the
place of the meeting.
Sec. 7. Members of the Board of Trustees are expected to attend all meetings in person,
however, under exceptional circumstances and upon approval by the Library Director, a
member, with the exception of the Chairman or Chairman-Elect in the absence of the
Chairman, may participate in any meeting of the Board of Trustees or its committees by
means of a telephone conference or similar communications medium. Participation by
such means shall constitute presence in person at a meeting. No member may
participate by means of telephone conference or similar communications for more than
one meeting per calendar year.
Sec. 8. The deliberations of all meetings of the Board of Trustees and its various sub-committees
shall be governed by Robert’s Rules of Order, Newly Revised.
ARTICLE VII
VOTING
Sec. 1. Each member of the Board of Trustees, including the Chairman, shall be entitled to one
vote.
Sec. 2. No member of the Board of Trustees shall vote by proxy.
Sec. 3. Members of the Board of Trustees may register their abstentions on any vote which shall
be reflected in the minutes, and members are encourage to abstain on matters which
would pose for them any conflict of interest.
Sec. 4. All final actions, positions, or policy recommendations shall require the favorable vote of
a majority of those members of the Board of Trustees present at a duly called meeting.
HCBOC 030226 Pg. 110
5
ARTICLE VIII
ELECTIONS
Sec.1. The Chairman shall appoint a Nominating Committee of three persons. The Nominating
Committee shall secure a nominee for each office to be filled, secure the consent of the
nominee in advance, and report its nomination at the fall meeting.
Sec.2. A nominee shall be elected by a majority of those members present at a regular meeting.
ARTICLE IX
DUTIES OF OFFICERS
Sec.1. The Chairman shall appoint such committees (and shall define their duties) as may be
necessary to carry on the work of the Harnett County Public Library.
Sec.2. New committees may be created and old committees discontinued by the Chairman
provided such action is not contrary to the wishes of the membership of the Board of
Trustees as expressed at the most recent meeting of the Board of Trustees.
Sec.3. The Chairman-Elect (Vice-Chair) shall be elected to the office, and shall assume the
responsibilities and perform the duties of the Chairman in the event of absence, death,
disability or resignation of the Chairman. He/she shall serve as Chairman during one
year following his/her term as Chair-Elect.
Sec.4. The Secretary shall perform all duties normally expected for such office.
Sec.5. The Executive Committee shall recommend to the Commissioners names to fill any
vacancy on the Board of Trustees. Such appointments shall remain in force until the term
expires.
Sec.6. The Library Director shall attend all Board of Trustees meetings except those at which
his/her appointment or salary is to be discussed or decided.
Sec.7. The Library Director shall function as a member of the executive committee but does not
have voting privileges.
Sec.8. The Library Director will be responsible for the general care of the building and
equipment, for the employment and direction of the staff, for the efficiency of the public
services of the library, for the management of the library under the financial conditions set
forth in the annual budget and for the recorded minutes of the Board of Trustees.
Sec.9. The Library Director will submit an annual report, either verbally or in writing, to the
Commissioners.
ARTICLE X
AMENDMENTS
Any of these Bylaws may be altered, amended or repealed at any meeting of the Board of
Trustees by a two-thirds vote of all voting members in office, provided that written or published
HCBOC 030226 Pg. 111
6
notice of the time and place of the meeting and the proposed changes have been given to the
members at least (30) days prior to the meeting. These bylaws may also be altered, amended, or
repealed by a majority vote of the Commissioners, provided that at least thirty (30) days written
or published notice, including the proposed changes, is given to the Board of Trustees of the
intention to alter, amend, or repeal the by-laws. All altered, amended, or repealed by-laws are
subject to final approval by the Commissioners.
ARTICLE XI
RATIFICATION PROVISIONS
These bylaws were revised and readopted by a majority of the members of the Board of
Trustees this 28 day of January, 2026, meeting in Harnett County, North Carolina, and will
become effective on the date approved by the Harnett County Board of Commissioners.
Harnett County Library Board of Trustees
___________________________ Date: ___________
Elaine Blackman,Chairman
Harnett County Board of Commissioners
____________________________ Date: ____________
Duncan Edward Jaggers, Chairman
HCBOC 030226 Pg. 112
Item 9A
HCBOC 030226 Pg. 113
HCBOC 030226 Pg. 114
HCBOC 030226 Pg. 115
HCBOC 030226 Pg. 116
HCBOC 030226 Pg. 117
HCBOC 030226 Pg. 118
HCBOC 030226 Pg. 119
\\lecfile\department\Admin\Clerk to the Board docs\AGENDAS\2026\030226\9B.1 Campbell Baseball Fireworks.docx
Page 1 of 1
Board Meeting
Agenda Item
MEETING DATE: March 2, 2026
TO: HARNETT COUNTY BOARD OF COMMISSIONERS
SUBJECT: Pyrostar Entertainment LLC Campbell University Fireworks Displays
REQUESTED BY: Larry Smith, Emergency Services
REQUEST:
Emergency Services is requesting the approval of the Fireworks application from
Pyrostar Entertainment LLC, for Campbell University's baseball season fireworks
displays. Pyrostar Entertainment LLC meets all safety requiremnts related to fire code
compliance. The events will take place on March 6th at 8 p.m. and March 27th at 10 p.m.
FINANCE OFFICER’S RECOMMENDATION:
COUNTY MANAGER’S RECOMMENDATION:
Item 9B
HCBOC 030226 Pg. 120
HCBOC 030226 Pg. 121
HCBOC 030226 Pg. 122
HCBOC 030226 Pg. 123
HCBOC 030226 Pg. 124
HCBOC 030226 Pg. 125
HCBOC 030226 Pg. 126
HCBOC 030226 Pg. 127
HCBOC 030226 Pg. 128
HCBOC 030226 Pg. 129
HCBOC 030226 Pg. 130
HCBOC 030226 Pg. 131
HCBOC 030226 Pg. 132
HCBOC 030226 Pg. 133
HCBOC 030226 Pg. 134
HCBOC 030226 Pg. 135
\\lecfile\department\Admin\Clerk to the Board docs\AGENDAS\2026\030226\9C.1 agendaform2026 Webex Voice
agreement.docx Page 1 of 1
Board Meeting
Agenda Item
MEETING DATE: March 2, 2026
TO: HARNETT COUNTY BOARD OF COMMISSIONERS
SUBJECT: Request for Approval: WebEx county wide phone system 5 year agreement
REQUESTED BY: Ira Hall - CIO, Information Technology Department
REQUEST:
We need to renew our county-wide phone system software and licensing. The Harnett
County IT Department requests to enter a new 5-year agreement with Presidio and
Cisco WebEx Calling for licensing and cloud hosting services, securing current pricing
through the North Carolina 204x contract.
Annual payments: $79,076.12 for 5 years, totaling $395,380.62
FINANCE OFFICER’S RECOMMENDATION:
COUNTY MANAGER’S RECOMMENDATION:
Item 9C
HCBOC 030226 Pg. 136
Page 1 of 57
2026-01-28
STATE OF NORTH CAROLINA
DEPARTMENT OF INFORMATION TECHNOLOGY (DIT)
STATEWIDE IT PROCUREMENT OFFICE
Scope
The Department of Information Technology created this Statewide IT Contract to provide IT Infrastructure Solutions for
purchase, with options for support, to Agencies within the State of North Carolina. The scope of the 204X Statewide IT
Contract is defined in Table 1:
Segment Segment Description
Servers Physical servers, including rack-mounted, blades, and tower models, virtual servers, and related
emerging technologies
Storage Enterprise mass storage components, purchased as standalone units or as part of a storage system
containing several unique items, and related emerging technologies
Networking
Equipment
Physical devices which are required for communication and interaction between devices on a computer
network, and related emerging technologies (e.g., L1-L7 networking devices: repeaters, extenders,
optical, switches, routers, firewalls, gateways, and IP Telephony)
IT
Infrastructure
Software
Software used in the operation, maintenance, or management of IT Infrastructure Solutions within the
scope of this contract (e.g., IT hardware management software, software defined storage, network
modeling software, performance monitoring software)
Converged IT
Infrastructure
Solutions
Includes pre-engineered converged and hyper-converged enterprise infrastructure solutions that
integrate one or more IT infrastructure elements (e.g., servers, storage, networking equipment,
virtualization, management software) and related emerging technologies
IT
Infrastructure
Peripheral
Components
Peripherals (e.g., memory, hard drives, racks, additional processors, cables) must be able to attach to,
work with, and be supported by the IT Infrastructure Solutions and the architecture described elsewhere
herein. Peripherals must be present with the general offerings of the manufacturer, and as such,
normally available from the manufacturer represented. Peripheral Options (procured by themselves)
may be purchased under this contract in amounts up to $25,000.
Value Added
Services
NOTE: The 204X contract is not a Services only contract. Any Value Added Services must be related
to or in conjunction with hardware or software purchases made under this contract
For Value Added Services, Vendor and Agency shall develop a mutually agreed upon written Statement
of Work subject to the terms and conditions of this contract to describe in detail the Value Added
Services being provided by the Vendor to the Agency and the specific pricing for these Value Added
Services. Value Added Services related to IT Infrastructure Solutions include roadmap planning, site
assessments, design, configuration, manufacturing (e.g., assembly, configuration), installation,
implementation, training, move / add / changes, hard drive retention, end of life disposal / recycling, and
support and maintenance, including extended maintenance renewals for hardware and associated
software, middleware, and firmware.
Table 1: Scope of 204X Statewide IT Contract
Statewide IT Contract Number 204X – IT Infrastructure Solutions
Bid / Solicitation Number ITS-400277
Contract Award Type CONVENIENCE
Current Effective Dates July 1, 2018, through June 30, 2026
Renewals: Two (2) one-year options
Contract Administrator
Debbie Patterson
Email: debbie.patterson@nc.gov
Tel: 919-754-6619
HCBOC 030226 Pg. 137
Page 2 of 57
2026-01-28
The contract shall be a Statewide IT CONVENIENCE Contract for the use of Executive State Agencies and non-Executive
State Agencies as permitted by law. This is not a mandatory IT Statewide Term Contract. Non-Executive State Agencies
include the North Carolina University System and its member campuses, Instructional components of the Department of
Public Instruction, Instructional components of the North Carolina Community College System, as well as local (municipal
and county) governments.
There is no minimum order size or spending limit on this contract.
PLEASE NOTE: Any State Agency that will be using a 204X Vendor Solution, which is Cloud-Based or Software
as a Service (SaaS), must submit a request to the State CIO for a hosting exception via the Exception Process
located at the following link: https://it.nc.gov/documents/exception-resources
NC State IT Contract 204X Manufacturers:
Aerohive Networks
(Purchased by Extreme Networks)
Fujitsu (Removed 6/9/2020) Rubrik
APC by Schneider Electric IT Corp. Gigamon Ruckus Wireless (formerly Ruckus
Networks)
Arista Networks Hedvig (Removed 7/31/2020) Tripp Lite
Avaya Hewlett Packard Enterprise Veritas **Only non-Cloud Software**
Belkin Hitachi CA Inc., a Broadcom Company
(formerly VMware, Inc.)
BlueCat Networks (Removed 6/15/2023) IBM
Ciena Infloblox
Cisco Juniper Networks
Cohesity Kyndryl, Inc.
Dell Lenovo
EMC NetApp
Extreme Networks Nutanix
F5 Networks Omnissa Horizon products
(formerly VMware Horizon)
Forescout Technologies Palo Alto
FireEye Security Holdings, LLC.
(removed 6/30/2025)
Pure Storage
Fortinet Riverbed
Abnormal Quantities Threshold
Any request that exceeds $250,000 must be reviewed and approved by the Statewide IT Procurement Office before a
Purchase Order can be issued.
For NC eProcurement Users, the system will automatically add the appropriate NCDIT Approvers and the Statewide IT
Procurement Office to your Approval Flow.
For Non-NC eProcurement Users, you must email your request (including the Vendor quote and your documentation) to
the following address:
To: Submit2.StatewideIT@its.nc.gov
(Please include “Abnormal Quantity Request STC 204X” in the subject line of the email.)
The Statewide IT Procurement Office, in consultation with the procuring Agency, may process the request in one or more
of the following ways:
1. Purchase may be authorized at current pricing with current Vendor(s)
2. Additional discounts from current pricing level may be negotiated with current vendor(s) or approved resellers
3. A separate Invitation for Bids may be issued for the requirement
NOTE: Effective June 10, 2021 – Per the Enterprise Security and Risk Management Office (“ESRMO”), State Agencies
must submit a Vendor Readiness Assessment Report (“VRAR”) for any State hosted or Cloud hosted vendor solutions.
The VRAR is required for the initial request to purchase any State hosted or Cloud hosted vendors solutions. A VRAR
HCBOC 030226 Pg. 138
Page 3 of 57
2026-01-28
is not required for renewals of existing State hosted or Cloud hosted vendors solutions. The VRAR must be reviewed and
approved by the Enterprise Security and Risk Management Office (“ESRMO”).
• If the request exceeds the Abnormal Quantity Threshold of the 204X contract, then State Agencies may submit
the VRAR to the Statewide IT Procurement Office along with their Abnormal Quantity Request.
• If the request is below the Abnormal Quantity Threshold of the 204X contract, then State Agencies should submit
the request directly to the ESRMO (ESRMO.Security.Reviews@nc.gov) for review and approval.
The VRAR is available at the following link: https://it.nc.gov/documents/vendor-readiness-assessment-report.
Vendor Contact Information
Table 2 contains the awarded Vendors’ Ordering Address and Contact information. Orders shall be issued directly to the
respective Vendor or Authorized Reseller. To address service or pricing questions, please contact the Vendors listed
below.
Awarded
Vendor
Authorized
Resellers Ordering Address Vendor / Reseller Contact
Information
Aerohive
Networks
Effective January 11, 2021: Aerohive
Networks has been removed from
STC 204X.
The Aerohive Networks 204X
contract has been assigned via
amendment to Extreme Networks.
Extreme Networks has acquired
Aerohive Networks.
Arista
Networks,
Inc.
Direct Orders should be placed with
Authorized Resellers listed below.
Sales – State and Local
Governments, K-12 & Higher
Education
Byron Vick
Email: bvick@arista.com
Phone: 704-907-7192
Customer Service / Technical /
Warranty Support
Website: www.arista.com
Email: support@arista.com
Phone: 866-476-0000
Fax: 408-538-8920
Brooks Network
Services, LLC
403 Burlington Ave.
Gibsonville, NC 27249
Sales – State and Local
Governments, K-12 & Higher
Education
Steve Brooks
Email:
sbrooks@brooksnetworkservices.com
Phone: 336-270-5895
Data Network
Solutions, Inc
629 Lake Tide Dr.
Chapin, SC 29036
Outside Sales – State and Local
Governments & Education
Maureen DeNardo
Email:
mdenardo@datanetworksolutions.com
Phone: 919-669-4214
HCBOC 030226 Pg. 139
Page 4 of 57
2026-01-28
Awarded
Vendor
Authorized
Resellers Ordering Address Vendor / Reseller Contact
Information
Arista
Networks,
Inc.
ePlus Technology,
Inc.
1213 W. Morehead St.
Suite 350
Charlotte, NC 28208
Inside Sales – State and Local
Governments & Education
Kelly Manning
Email: kmanning@eplus.com
Phone: 910-679-3726
Outside Sales – State and Local
Governments & Education
David Hamilton
Email: david.hamilton@eplus.com
Phone: 919-349-4055
Intelligent
Visibility, Inc.
200 South Elm. St.
Suite 200
Greensboro, NC 27401
Inside Sales – State and Local
Governments
Tonya Brewer
Email: tbrewer@intelligentvis.com
Phone: 336-202-2352
Outside Sales – State and Local
Governments
Mike Controne
Email: mcotrone@intelligentvis.com
Phone: 336-908-8580
Academic Sales – K-12 Local
Education Authorities
Rich Dexter
Email: rdexter@intelligentvis.com
Phone: 336-908-2975
Academic Sales – Higher Education
Rob Blair
Email: rbair@intelligentvis.com
Phone: 336-908-7109
Presidio
Networked
Solutions, LLC
5444 Wade Park Blvd.
Raleigh, NC 27607
Inside Sales – State and Local
Governments
Holly Pecyna
Email: hpecyna@presidio.com
Phone: 631-406-4590
Outside Sales – State and Local
Governments
Shawn Alba
Email: salba@presidio.com
Phone: 919-592-9676
Academic Sales – K-12 Local
Education Authorities
Charles West
Email: charleswest@presidio.com
Phone: 919-228-6138
Academic Sales – Higher Education
Mary Steindl
Email: msteindl@presidio.com
Phone: 919-228-6129
HCBOC 030226 Pg. 140
Page 5 of 57
2026-01-28
Awarded
Vendor
Authorized
Resellers Ordering Address Vendor / Reseller Contact
Information
Arista
Networks,
Inc.
Sirius Computer
Solutions, LLC.
10100 Reunion Place
Suite 500
San Antonio, TX 78216
Outside Sales – State and Local
Governments & Education
Michelle McDaniel
Email: Michelle.McDaniel@cdw.com
Phone: 210-369-8086
Avaya Inc.
.
Direct 350 Mt Kemble Ave
Morristown NJ 07960
Contract Administration
Klara Reilly
Email: kbreilly@avaya.com
Phone: 703-390-8252
Sales – State and Local
Governments & Education
Tom Holloway
Email: taholloway@avaya.com
Phone: 678-421-5146
CenturyLink
Communications,
LLC dba Lumen
Technologies
Group
100 CenturyLink Drive
Monroe, LA 71203
Sales – State and Local
Governments
Jordann Rader
Email: Jordann.Rader@lumen.com
Phone: 704-441-2263
Sales – K-12 Local Education
Authorities
Oliver Bustillos
Email: Oliver.Bustillos@Lumen.com
Phone: 602-563-3454
Sales – Higher Education
Scott Pohlman
Email: scott.pohlman@lumen.com
Phone: 314-550-5014
ConvergeOne 10900 Nesbitt Avenue
Bloomington, MN 55437
Sales – State and Local
Governments & Higher Education
Tony Dileo
Email: adileo@convergeone.com
Meridian IT, Inc. 9 Parkway N.
Suite 500
Deerfield, IL 60015
Sales – State and Local
Governments & Education
Brian Hartsell
Email:
Brian.Hartsell@meridianitinc.com
Phone: 864-660-6172
Tricom
Communication
Services, Inc.
5400 Etta Burke Ct.
Raleigh, NC 27606
Sales – State and Local
Governments & Higher Education
Steve Chandler
schandler@tricom-usa.com
Phone: 919-865-2002
BlueCat
Networks
(USA) Inc.
Effective June 15, 2023: BlueCat
Networks has been removed from
STC 204X.
HCBOC 030226 Pg. 141
Page 6 of 57
2026-01-28
Awarded
Vendor
Authorized
Resellers Ordering Address Vendor / Reseller Contact
Information
Carahsoft
Technology
Corporation
Direct
For following
products:
• Cohesity
• F5 Networks
• Forescout
• Gigamon
• Infoblox
• Nutanix
• Palo Alto
• SecureWorks
• Symantec
• Veritas (non-
Cloud
software only)
11493 Sunset Hills Rd
Suite 100
Reston, VA 20190
Inside Sales – State and Local
Governments
Sled Team
Email: SLEDcontracts@carahsoft.com
Phone: 703-871-8578
Outside Sales – State and Local
Governments
Carahsoft Sales Team
Email: sales@carahsoft.com
Phone: 703-871-8500
Academic Sales – K-12 and Higher
Education
Tim Boltz
Email: Tim.Boltz@carahsoft.com
Phone: 703-230-7402
Contract Manager
Renee Taylor
Email: renee.taylor@carahsoft.com
Phone: 571-590-7198
SHI International
Corp.
(HUB VENDOR)
For following
products:
• Cohesity
• F5 Networks
• Gigamon
• Infoblox
• Nutanix
• Palo Alto
• Symantec
• Veritas
(non-Cloud
software only)
290 Davidson Ave.
Somerset, NJ 08873
Sales – State and Local Government
Gov Quotes - SHI SouthEast Gov
Team
Email: southeastteamgov@shi.com
Phone: 800-715-3197
Outside Sales – State Agencies
Todd Enter
Email: Todd_Enter@shi.com
Phone: 336-254-3197
Carly Higginbotham
Email: Carly_Higginbotham@shi.com
Phone: 919-219-7355
Outside Sales – Local Government
(Raleigh Area)
Jackson Ling
Email: Jackson_Ling@shi.com
Phone: 910-705-7183
Sales – Academic
EDU Quotes - SouthEastEDU Team
Email: southeastteamedu@shi.com
Phone: 800-715-3197
Sales – Academic
Corey Boyd
Email: Corey_Boyd@SHI.com
Phone: 678-571-9796
HCBOC 030226 Pg. 142
Page 7 of 57
2026-01-28
Awarded
Vendor
Authorized
Resellers Ordering Address Vendor / Reseller Contact
Information
Carahsoft
Technology
Corporation
CDW Government
LLC
For following
products:
• Cohesity
• F5 Networks
• Infoblox
• Nutanix
• Palo Alto
• Symantec
• Veritas
(non-Cloud
software only)
230 N. Milwaukee Ave.
Vernon Hills, IL 60061
Inside Sales – State and Local
Governments
Joseph R. Barese III
Email: josebar@cdw.com
Phone: 866-819-6497
State and Local Sales Manager
Michael Karpman
Email: michkar@cdw.com
Phone: 877-898-8153
Outside Sales – State and Local
Governments
Leslie Smith
Email: leslie.smith@cdwg.com
Phone: 919-667-4821
Academic Sales – K-12 Local
Education Authorities
Ashley Pratt
Email: ashlpra@cdw.com
Phone: 866-819-6496
Academic Sales – Higher Education
Greg Henderson
Email: greghen@cdw.com
Phone: 540-494-2151
Data Network
Solutions, Inc
For following
products:
• Cohesity
• F5 Networks
• Gigamon
• Infoblox
• Nutanix
• Palo Alto
• Symantec
629 Lake Tide Dr.
Chapin, SC 29036
Outside Sales – State and Local
Governments & Education
Maureen DeNardo
Email:
mdenardo@datanetworksolutions.com
Phone: 919-669-4214
ePlus Technology,
Inc.
For following
products:
• Cohesity
• F5 Networks
• Gigamon
• Infoblox
• Nutanix
• Palo Alto
1213 W. Morehead St.
Suite 350
Charlotte, NC 28208
Inside Sales – State and Local
Governments & Education
Kelly Manning
Email: kmanning@eplus.com
Phone: 910-679-3726
Outside Sales – State and Local
Governments & Education
Alex Medina
Email: alex.medina@eplus.com
Phone: 919-425-5643
HCBOC 030226 Pg. 143
Page 8 of 57
2026-01-28
Awarded
Vendor
Authorized
Resellers Ordering Address Vendor / Reseller Contact
Information
Carahsoft
Technology
Corporation
Insight Public
Sector, Inc
For following
products:
• Cohesity
• Veritas
(non-Cloud
software only)
6820 S. Harl Ave.
Tempe, AZ 85283
Inside Sales – State and Local
Governments
Scott Lipson
Email: scott.lipson@insight.com
Phone: 800-625-5468, Ext. 38351
Margaret Pickles
Email: margaret.pickles@insight.com
Phone: 800-625-5468, Ext. 38075
Mark Latiolais
Email : mark.latiolais@insight.com
Phone : 703-227-2930
Inside Sales Manager
Maikol Garay
Email: maikol.garay@insight.com
Phone: 800-625-5468, Ext. 8553
Outside Sales – Local Governments
& K-12
Kelly Riedel
Email: kelly.riedel@insight.com
Phone: 919-379-8548
Outside Sales – Higher Education
Aaron Wilson
Email: aaron.wilson@insight.com
Phone: 919-379-8440
Christian Clark
Christian.Clark@insight.com
Phone: 919-908-0329
Mainline
Information
Systems
For following
products:
• Cohesity
• F5 Networks
• Forescout
• Gigamon
• Infoblox
• Nutanix
• Palo Alto
• Symantec
1700 Summit Lake Drive
Tallahassee, FL 32317
Sales – State and Local
Governments & Education
Leo Chavez
Email: leo.chavez@mainline.com
Phone: 803-493-7549
Sales – State and Local
Governments & Education
Andrew Bena
Email: andrew.bena@mainline.com
Phone: 803-280-0283
HCBOC 030226 Pg. 144
Page 9 of 57
2026-01-28
Awarded
Vendor
Authorized
Resellers Ordering Address Vendor / Reseller Contact
Information
Carahsoft
Technology
Corporation
Presidio
Networked
Solutions LLC
For following
products:
• Cohesity
• F5 Networks
• Gigamon
• Infoblox
• Nutanix
• Palo Alto
• Veritas
(non-Cloud
software only)
5003 S. Miami Blvd
Suite 110
Durham, NC 27703
Inside Sales – State and Local
Governments
Holly Pecyna
Email: hpecyna@presidio.com
Phone: 631-406-4590
Outside Sales – State and Local
Governments
Shawn Alba
Email: salba@presidio.com
Phone: 919-592-9676
Academic Sales – K-12 Local
Education Authorities
Charles West
Email: charleswest@presidio.com
Phone: 919-228-6138
Academic Sales – Higher Education
Mary Steindl
Email: msteindl@presidio.com
Phone: 919-228-6129
CDWG
Direct
For following
products:
• APC by
Schneider
Electric
• Belkin
• Riverbed
• Rubrik
• Tripp Lite
230 N. Milwaukee Ave
Vernon Hills, IL 60061
Contract Manager:
Shontina Verastegui
shonver@cdw.com
Phone: 703-262-8076
Inside Sales – State and Local
Governments
Joseph R. Barese III
Email: josebar@cdw.com
Phone: 866-819-6497
State and Local Sales Manager
Michael Karpman
Email: michkar@cdw.com
Phone: 877-898-8153
Outside Sales – State and Local
Governments
Leslie Smith
Email: leslie.smith@cdwg.com
Phone: 919-667-4821
Academic Sales – K-12 Local
Education Authorities
Ashley Pratt
Email: ashlpra@cdw.com
Phone: 866-819-6496
Academic Sales – Higher Education
Greg Henderson
Email: greghen@cdw.com
Phone: 540-494-2151
HCBOC 030226 Pg. 145
Page 10 of 57
2026-01-28
Awarded
Vendor
Authorized
Resellers Ordering Address Vendor / Reseller Contact
Information
Ciena
Direct Orders should be placed with
Authorized Resellers listed below.
Sales – State Governments, Local
Governments, K-12 & Higher
Education
Chris Kelley
Email: chkelley@ciena.com
Phone: 919-637-4299
Customer Service / Technical /
Warranty Support
Website: https://portal.ciena.com
Phone: 800-243-6224
Carousel
Industries of North
America, Inc
659 South County Trail
Exeter, RI 02882
Sales – State and Local
Governments & Education
Brandon L. Hall
Email: bhall@carouselindustries.com
Phone: 919-230-9536
CenturyLink
Communications
LLC.
14111 Capital Blvd.
Wake Forest, NC 27587
Sales – State and Local
Governments
Jordann Rader
Email: Jordann.Rader@lumen.com
Phone: 704-441-2263
Sales – K-12 Local Education
Authorities
Oliver Bustillos
Email: Oliver.Bustillos@Lumen.com
Phone: 602-563-3454
Sales – Higher Education
Scott Pohlman
Email: scott.pohlman@lumen.com
Phone: 314-550-5014
HCBOC 030226 Pg. 146
Page 11 of 57
2026-01-28
Awarded
Vendor
Authorized
Resellers Ordering Address Vendor / Reseller Contact
Information
Ciena
CDW Government
LLC
230 N. Milwaukee Ave.
Vernon Hills, IL 60061
Inside Sales – State and Local
Governments
Joseph R. Barese III
Email: josebar@cdw.com
Phone: 866-819-6497
State and Local Sales Manager
Michael Karpman
Email: michkar@cdw.com
Phone: 877-898-8153
Outside Sales – State and Local
Governments
Leslie Smith
Email: leslie.smith@cdwg.com
Phone: 919-667-4821
Academic Sales – K-12 Local
Education Authorities
Ashley Pratt
Email: ashlpra@cdw.com
Phone: 866-819-6496
Academic Sales – Higher Education
Greg Henderson
Email: greghen@cdw.com
Phone: 540-494-2151
Graybar 211 S. New Hope Road
Raleigh, NC 27610
Inside Sales – State and Local
Governments, K-12 & Higher
Education
Bryan Gilliam
Email: Byran.gilliam@graybar.com
Phone: 336-275-9441
Outside Sales – State and Local
Governments, K-12 & Higher
Education
Steve Foy
Email: Steven.foy@graybar.com
Phone: 919-623-8544
Telamon
Corporation
1000 E 116th St
Carmel, IN 46032
Sales – State and Local
Governments & Education
Mike Taylor
Email: Mike.taylor@telamon.com
Phone: 404-307-2360
HCBOC 030226 Pg. 147
Page 12 of 57
2026-01-28
Awarded
Vendor
Authorized
Resellers Ordering Address Vendor / Reseller Contact
Information
Ciena
Walker and
Associates, Inc.
dba NetCeed
110 Business Park Drive
Winston-Salem, NC 37107
Inside Sales – State and Local
Governments, K-12 & Higher
Education
Adam Blackley
Email: Adam.blackley@netceed.com
Phone: 336-731-5240
Outside Sales – State and Local
Governments, K-12 & Higher
Education
Eddie Lester
Email: eddie.lester@netceed.com
Phone: 336-731-5268
Cisco
Systems, Inc.
Direct Orders should be placed with
Authorized Resellers listed below.
Outside Sales – State and Local
Governments
Laura Biroldi
Email: laweston@cisco.com
Phone: 919-539-2458 (mobile)
Academic Sales – K-12 and Higher
Education
Liz McCormick
Email: elmccorm@cisco.com
Phone: 919-392-1017
World Wide
Technology, LLC
(HUB VENDOR)
1 World Wide Way
Saint Louis, MO 63146
Inside Sales – State and Local
Governments
Mike Kovach
Email: mike.kovach@wwt.com
Phone: 314-301-2703
Outside Sales – State and Local
Governments, K-12 & Higher
Education
Amanda VanSpybrook
Email: Amanda.edwards2@wwt.com
Phone: 919-757-6403
Data Network
Solutions, Inc
629 Lake Tide Dr.
Chapin, SC 29036
Inside Sales – State and Local
Governments
Jessica Smith
Email:
jsmith@datanetworksolutions.com
Phone: 612-655-7377
Outside Sales – State and Local
Governments & Education
Maureen DeNardo
Email:
mdenardo@datanetworksolutions.com
Phone: 919-669-4214
Scott Noble
Email:
snoble@datanetworksolutions.com
Phone: 803-960-1484
HCBOC 030226 Pg. 148
Page 13 of 57
2026-01-28
Awarded
Vendor
Authorized
Resellers Ordering Address Vendor / Reseller Contact
Information
Cisco
Systems, Inc.
DISYS Solutions,
Inc.
44670 Cape Court
Suite 100
Ashburn, VA 20147
Inside Sales – State and Local
Governments
Pankaj Sharma
Email: Pankaj.Sharma@dsitech.com
Phone: 571-707-3610
Outside Sales – State and Local
Governments & Education
Benjamin Johnson
Email:
benjamin.johnson@dsitech.com
Phone: 828-989-0641
ePlus Technology,
Inc.
1213 W. Morehead St.
Suite 350
Charlotte, NC 28208
Inside Sales – State and Local
Governments & Education
Kelly Manning
Email: kmanning@eplus.com
Phone: 910-679-3726
Outside Sales – State and Local
Governments & Education
Alex Medina
Email: Alex.Medina@eplus.com
Phone: 919-425-5643
NWN Carousel 7025 Albert Pick Road
Suite 302
Greensboro, NC 27409
Inside Sales – State and Local
Governments
Tracy Johnson
Email: TJohnson@nwn.ai
Phone: 781-472-3485
Outside Sales – State and Local
Governments
JP Pennington
Email: jpennington@nwn.ai
Phone: 803-629-8407
Academic Sales – K-12 Local
Education Authorities
James Welch
Email: jwelch@nwn.ai
Phone: 919-795-5946
Academic Sales – Higher Education
Tommy Coleman
Email: tcoleman@nwn.ai
Phone: 336-232-5248
HCBOC 030226 Pg. 149
Page 14 of 57
2026-01-28
Awarded
Vendor
Authorized
Resellers Ordering Address Vendor / Reseller Contact
Information
Cisco
Systems, Inc.
Presidio
Networked
Solutions, LLC
5444 Wade Park Blvd.
Raleigh, NC 27607
Inside Sales – State and Local
Governments
Holly Pecyna
Email: hpecyna@presidio.com
Phone: 631-406-4590
Outside Sales – State and Local
Governments
Shawn Alba
Email: salba@presidio.com
Phone: 919-592-9676
Academic Sales – K-12 Local
Education Authorities
Charles West
Email: charleswest@presidio.com
Phone: 919-228-6138
Academic Sales – Higher Education
Mary Steindl
Email: msteindl@presidio.com
Phone: 919-228-6129
TDSynnex
39 Pelham Ridge Dr.
Greenville, SC 29615
Sales – State and Local
Governments & Education
Kevin Murphy
Email: Kevin.murphy@tdsynnex.com
Phone: 571-216-9310
Sanya Richey
Email:
204xCiscoContract@tdsynnex.com
Phone: 864-349-4064
HCBOC 030226 Pg. 150
Page 15 of 57
2026-01-28
Awarded
Vendor
Authorized
Resellers Ordering Address Vendor / Reseller Contact
Information
Dell
Direct One Dell Way
Round Rock, TX 78682
Inside Sales – State and Local
Governments
Kris Ross
Email: Kris_Ross@dell.com
Phone: 512-513-9031
Outside Sales – State and Local
Governments
Manny Veloza
Email: manny.veloza@dell.com
Phone: 919-272-5214
Academic Sales – K-12 and Higher
Education
Clarence Williams (Outside Sales)
Email: clarence_williams@dell.com
Phone: 919-279-3352
Vincent Occhipinti (Outside Sales)
Email: Vincent_Occhipinti@Dell.com
Phone: 919- 601-7482
Customer Service / Technical /
Warranty Support
Website: www.dell.com
Email:
http://www.dell.com/support/incidents-
online/us/en/04/email/order-support
Phone: 800-766-3355
Fax: 512-283-0526
Cambridge
Computer
Services, Inc
(HUB VENDOR)
271 Waverley Oaks Road
Suite 301
Waltham, MA 02452
Inside Sales – State and Local
Governments & Education
Chris Dennison
Email:
cdennison@cambridgecomputer.com
Phone: 781-250-3045
Outside Sales – State and Local
Governments & Education
Shaun Hogan
Email:
shogan@cambridgecomputer.com
Phone: 781-250-3045
HCBOC 030226 Pg. 151
Page 16 of 57
2026-01-28
Awarded
Vendor
Authorized
Resellers Ordering Address Vendor / Reseller Contact
Information
Dell
SHI International
Corp.
(HUB VENDOR)
290 Davidson Ave.
Somerset, NJ 08873
Sales – State and Local Government
Gov Quotes - SHI SouthEast Gov
Team
Email: southeastteamgov@shi.com
Phone: 800-715-3197
Outside Sales – State Agencies
Todd Enter
Email: Todd_Enter@shi.com
Phone: 336-254-3197
Carly Higginbotham
Email: Carly_Higginbotham@shi.com
Phone: 919-219-7355
Outside Sales – Local Government
(Raleigh Area)
Jackson Ling
Email: Jackson_Ling@shi.com
Phone: 910-705-7183
Sales – Academic
EDU Quotes - SouthEastEDU Team
Email: southeastteamedu@shi.com
Phone: 800-715-3197
Sales – Academic
Corey Boyd
Email: Corey_Boyd@SHI.com
Phone: 678-571-9796
Davenport Group,
Inc.
104 Belfast St.
Lewisburg, TN 37091
Inside Sales – State and Local
Governments
Eric Robinson
Email:eric.robinson@davenportgroup.c
om
Phone: 405-595-9063
Outside Sales – State and Local
Governments, K-12 & Higher
Education
David Carillo
Email:david.carrillo@davenportgroup.c
om
Phone: 512-740-3015
Lindsay Bourne
Email:
lindsay.bourne@davenportgroup.com
Phone: 434-444-0996
HCBOC 030226 Pg. 152
Page 17 of 57
2026-01-28
Awarded
Vendor
Authorized
Resellers Ordering Address Vendor / Reseller Contact
Information
Dell
Level Solutions
Group
410 W. English Road
Suite A231
High Point, NC 27262
Inside Sales – State and Local
Governments & Education
Eric Abeles
Email: sales@levelsg.com
Phone: 336-259-9887
Outside Sales – State and Local
Governments & Education
Kenyon Barnett
Email: kbarnett@levelsg.com
Phone: 336-687-4655
Presidio
Networked
Solutions LLC
5444 Wade Park Blvd.
Suite 150
Raleigh, NC 27617
Inside Sales – State and Local
Governments
Holly Pecyna
Email: hpecyna@presidio.com
Phone: 631-406-4590
Outside Sales – State and Local
Governments
Shawn Alba
Email: salba@presidio.com
Phone: 919-592-9676
Academic Sales – K-12 Local
Education Authorities
Charles West
Email: charleswest@presidio.com
Phone: 919-228-6138
Academic Sales – Higher Education
Mary Steindl
Email: msteindl@presidio.com
Phone: 919-228-6129
Sidepath Inc. 22892 Mill Creek Dr.
Laguna Hills, CA 92653
Inside Sales – State and Local
Governments
Kristen Norem
Email: kristen@sidepath.com
Phone: 949-403-8074
Outside Sales – State and Local
Governments & Education
Krunal Patel
Email: krunal@sidepath.com
Phone: 949-396-3743
United Data
Technologies, Inc.
2900 Monarch Lakes Blvd. Suite 300
Miramar, FL 33027
Inside Sales – State and Local
Governments
Randy Silcox
Email: rsilcox@udtonline.com
Phone: 615-481-1810
Outside Sales – State and Local
Governments & Education
Sam Lucchese
Email: slucchese@udtonline.com
Phone: 919-610-5328
HCBOC 030226 Pg. 153
Page 18 of 57
2026-01-28
Awarded
Vendor
Authorized
Resellers Ordering Address Vendor / Reseller Contact
Information
EMC
Direct 176 South Street
Hopkinton, MA 01748
Sales – State and Local
Governments, K-12 & Higher
Education
Mike Wade
Email: michael.wade@dell.com
Phone: 919-247-0851
Customer Service / Technical /
Warranty Support
Website: http://support.emc.com
Phone: 800-782-4362
Cambridge
Computer
Services, Inc
(HUB VENDOR)
271 Waverley Oaks Road
Suite 301
Waltham, MA 02452
Inside Sales – State and Local
Governments & Education
Jim Gordon
Email:
jgordon@cambridgecomputer.com
Phone: 508-686-6745
Outside Sales – State and Local
Governments & Education
Gerry Franzen
Email:
gfranzen@cambridgecomputer.com
Phone: 919 747-4070
eGroup Holding
Company LLC
482 Wando Park Blvd.
Mount Pleasant, SC 29464
Inside Sales – State and Local
Governments
Jeff Thomas
Email: insidesales@eGroup-us.com
Phone: 877-347-6871
Outside Sales – State and Local
Governments & Education
Daniel Navarro
Email: insidesales@eGroup-us.com
Phone: 877-347-6871
iTi
Communications,
LLC
1111 Metropolitan Ave. Suite 1050
Charlotte, NC 28204
Inside Sales – State and Local
Governments
Abel Kardel
Email:
akardel@iticommunications.com
Phone: 704-765-6400, Ext. 6173
Outside Sales – State and Local
Governments & Education
Shane Massey
Email:
smassey@iticommunications.com
Phone: 704-765-6400, Ext. 6187
HCBOC 030226 Pg. 154
Page 19 of 57
2026-01-28
Awarded
Vendor
Authorized
Resellers Ordering Address Vendor / Reseller Contact
Information
EMC
Level Solutions
Group, LLC
200 West Lexington Ave.
High Point, NC 27265
Inside Sales – State and Local
Governments & Education
Eric Abeles
Email: sales@levelsg.com
Phone: 336-259-9887
Outside Sales – State and Local
Governments & Education
Kenyon Barnett
Email: kbarnett@levesg.com
Phone: 336-687-4655
Mainline
Information
Systems
1700 Summit Lake Drive
Tallahassee, FL 32317
Sales – State and Local
Governments
Alan Kline
Email: alan.kline@mainline.com
Phone: 817-202-7947
Sales – Education
Hal Connelly
Email: hal.connelly@mainline.com
Phone: 704-241-4189
Presidio
Networked
Solutions LLC
5003 S. Miami Blvd
Suite 110
Durham, NC 27703
Inside Sales – State and Local
Governments
Holly Pecyna
Email: hpecyna@presidio.com
Phone: 631-406-4590
Outside Sales – State and Local
Governments
Shawn Alba
Email: salba@presidio.com
Phone: 919-592-9676
Academic Sales – K-12 Local
Education Authorities
Charles West
Email: charleswest@presidio.com
Phone: 919-228-6138
Academic Sales – Higher Education
Mary Steindl
Email: msteindl@presidio.com
Phone: 919-228-6129
The Drala Project
Inc. dba ReDesign
Group
2629 Manhattan Ave
Suite 307
Hermosa Beach, CA 90254
Sales – State and Local
Governments & Education
Madi Phillips
Email: mphillips@redesign-group.com
Phone: 405-596-7247
Jack Goss
Email: jgoss@redesign-group.com
Phone: 978-304-6476
HCBOC 030226 Pg. 155
Page 20 of 57
2026-01-28
Awarded
Vendor
Authorized
Resellers Ordering Address Vendor / Reseller Contact
Information
Extreme
Networks
Direct 6480 Via Del Oro
San Jose, CA 95119
Sales – State and Local
Governments & Education
Matthew Whitfield
Email:
mwhitfield@extremenetworks.com
Phone: 919-536-6796
Customer Service / Technical /
Warranty Support
Website:
https://www.extremenetworks.com/sup
port/contact/
Email:
btownsen@extremenetworks.com
Phone: 800-872-8440
World Wide
Technology, LLC
(HUB VENDOR)
1 World Wide Way
Saint Louis, MO 63146
Inside Sales – State and Local
Governments
Carol Harting
Email: carol.harting@wwt.com
Phone: 314-995-6103
Outside Sales – State and Local
Governments, K-12 & Higher
Education
Robert Roesch
Email: robert.roesch@wwt.com
Phone: 615-815-9228
CDW Government
LLC
230 N. Milwaukee Ave.
Vernon Hills, IL 60061
Inside Sales – State and Local
Governments
Joseph R. Barese III
Email: josebar@cdw.com
Phone: 866-819-6497
State and Local Sales Manager
Joe Goodwin
Email: joe.goodwin@cdw.com
Phone: 877-325-2919
Outside Sales – State and Local
Governments
Leslie Smith
Email: leslie.smith@cdwg.com
Phone: 919-667-4821
Academic Sales – K-12 Local
Education Authorities
Ashley Pratt
Email: ashlpra@cdw.com
Phone: 866-819-6496
Academic Sales – Higher Education
Greg Henderson
Email: greghen@cdw.com
Phone: 540-494-2151
HCBOC 030226 Pg. 156
Page 21 of 57
2026-01-28
Awarded
Vendor
Authorized
Resellers Ordering Address Vendor / Reseller Contact
Information
Extreme
Networks
Data Network
Solutions, Inc
629 Lake Tide Dr.
Chapin, SC 29036
Inside Sales – State and Local
Governments
Suzanne Dyches
Email:
sdyches@datanetworksolutions.com
Phone: 864-303-7026
Outside Sales – State and Local
Governments & Education
Maureen DeNardo
Email:
mdenardo@datanetworksolutions.com
Phone: 919-669-4214
Encore
Technology Group
LLC
202 Wall Street
Piedmont, SC 29673
Inside Sales – State and Local
Governments
Megan White
Email: mwhite@encoretg.com
Phone: 864-326-3604
Outside Sales – State and Local
Governments & Education
Mike Harris
Email: mharris@encoretg.com
Phone: 864-326-3604
Step CG, LLC 50 E. RiverCenter Blvd.
Suite 900
Covington, KY 41011
Sales – State and Local
Governments & Higher Education
Mitch Needles
Email: mneedles@stepcg.com
Phone: 513-795-6000, Ext. 3126
Telcom, Inc. 8 Clusters Ct.
Columbia, SC 29210
Sales – State and Local
Governments & Education
Brendon Whitfield
Email: bwhitfield@telcomsc.com
Phone: 571-748-8962
Vector Technology
Group
4430 Antioch Church Road
Matthews, NC 28104
Sales – State and Local
Governments & Education
Brian Cothern
Email: bcothern@vtgnc.com
Phone: 704-936-7356
HCBOC 030226 Pg. 157
Page 22 of 57
2026-01-28
Awarded
Vendor
Authorized
Resellers Ordering Address Vendor / Reseller Contact
Information
Fortinet, Inc.
Direct Orders should be placed with
Authorized Resellers listed below.
Contract Manager
Jerilyn Bailey
Email: baileyj@fortinet.com or
SLED_Contracts@fortinet.com
Phone: 850-728-6504
Sales – State Government
David Pickett
Email: dpickett@fortinet.com
Phone: 919-523-3828
Sales – Higher Education
Lindsay Strickland
Email: lstrickland@fortinet.com
Phone: 252-908-1268
Sales – Local Government & K-12 –
(West) Patrick Ryan
Email: pryan@fortinet.com
Phone: 704-929-1928
Sales – Local Government & K-12 –
(East)
Carey Shetterley
Email: cshetterley@fortinet.com
Phone: 910-622-2489
Sales – Local Government & K-12 –
(Coast) Calvin Williams
Email: cwilliams@fortinet.com
Phone: 303-810-8949
Customer Service / Technical /
Warranty Support
Website: https://support.fortinet.com/
Phone: 866-648-4638
HCBOC 030226 Pg. 158
Page 23 of 57
2026-01-28
Awarded
Vendor
Authorized
Resellers Ordering Address Vendor / Reseller Contact
Information
Fortinet, Inc.
SHI International
Corp.
(HUB VENDOR)
290 Davidson Ave.
Somerset, NJ 08873
Sales – State and Local Government
Gov Quotes - SHI SouthEast Gov
Team
Email: southeastteamgov@shi.com
Phone: 800-715-3197
Outside Sales – State Agencies
Todd Enter
Email: Todd_Enter@shi.com
Phone: 336-254-3197
Carly Higginbotham
Email: Carly_Higginbotham@shi.com
Phone: 919-219-7355
Outside Sales – Local Government
(Raleigh Area)
Jackson Ling
Email: Jackson_Ling@shi.com
Phone: 910-705-7183
Sales – Academic (West)
JD Detwiler
Email: jd_detwiler@shi.com
Phone: 704-915-2083
Sales – Academic (East)
Corey Boyd
Email: Corey_Boyd@SHI.com
Phone: 678-571-9796
Tiber Creek
Consulting
(HUB VENDOR)
10130 Mallard Creek Road, Suite 300
Charlotte, NC 28262
Inside Sales – State and Local
Governments
Keith Bond
Email: keith.bond@tibercreek.com
Phone: 704-447-5405
Outside Sales – State and Local
Governments
Don Junker
Email: don.junker@tibercreek.com
Phone: 704-695-2479
Outside Sales – Education
David Lloyd
Email: david.lloyd@tibercreek.com
Phone: 704-996-3718
Advanced
Personal
Computing, Inc.
(dba Liquid
Networx)
415 N Main
San Antonio, TX 78205
Inside/Outside Sales – State and
Local Government & Education
Robert Short
Email: robert@liquidnetworx.com
Phone: 972-532-2424
HCBOC 030226 Pg. 159
Page 24 of 57
2026-01-28
Awarded
Vendor
Authorized
Resellers Ordering Address Vendor / Reseller Contact
Information
Fortinet, Inc.
CDW Government
LLC
230 N. Milwaukee Ave.
Vernon Hills, IL 60061
Inside Sales – State and Local
Governments
Joseph R. Barese III
Email: josebar@cdw.com
Phone: 866-819-6497
State and Local Sales Manager
Michael Karpman
Email: michkar@cdw.com
Phone: 877-898-8153
Outside Sales – State and Local
Governments
Leslie Smith
Email: leslie.smith@cdwg.com
Phone: 919-667-4821
Academic Sales – K-12 Local
Education Authorities
Ashley Pratt
Email: ashlpra@cdw.com
Phone: 866-819-6496
Academic Sales – Higher Education
Greg Henderson
Email: greghen@cdw.com
Phone: 540-494-2151
Eastern
DataComm, LLC
(formerly Carolina
Advanced Digital)
44 Commerce Way
Hackensack NJ 07601
Inside Sales – State and Local
Governments
Julie Allen
Email: jallen@easterndatacomm.com
Phone: 919-230-1215
Outside Sales – State Governments
Alex Price
Email: aprice@easterndatacomm.com
Phone: 919-234-7476
Outside Sales – Local Governments,
K-12, Community Colleges
Bre Verreen
Email:
bverreen@easterndatacomm.com
Phone: 919-230-1218
Outside Sales – Higher Education,
Universities
Rob Brooks
Email:
rbrooks@easterndatacomm.com
Phone: 919-297-2770
HCBOC 030226 Pg. 160
Page 25 of 57
2026-01-28
Awarded
Vendor
Authorized
Resellers Ordering Address Vendor / Reseller Contact
Information
Fortinet, Inc.
ePlus Technology,
Inc.
1213 W. Morehead St.
Suite 350
Charlotte, NC 28208
Inside Sales – State and Local
Governments & Education
Kelly Manning
Email: kmanning@eplus.com
Phone: 910-679-3726
Outside Sales – State and Local
Governments & Education
Alex Medina
Email: alex.medina@eplus.com
Phone: 919-425-5643
Katalyst Network
Group
PO Box 11032
Wilmington, NC 28404
Inside Sales – State and Local
Governments & Education
Kaki Kleisch
Email: bos@katalystng.com
Phone: 336-209-9249
Fujitsu
Effective 6/8/2020: Terminated from
contract
Fujitsu America, Inc. has
discontinued being a server,
storage, and network hardware
provider in North America.
Hewlett
Packard
Enterprise
Direct
14231 Tandem Blvd.
Austin, TX 78728
Outside Sales – State and Local
Governments, K-12 & Higher
Education
Christopher Andrews – Storage
Products
Email: christopher.andrews@hpe.com
Phone: 919-906-3954
Ali Ankoud – Compute Products
Email: ali.a@hpe.com
Phone: 206-999-3152
Customer Service / Technical /
Warranty Support
Website:
https://www.hpe.com/us/en/support.ht
ml
Phone: 844-806-3425
HCBOC 030226 Pg. 161
Page 26 of 57
2026-01-28
Awarded
Vendor
Authorized
Resellers Ordering Address Vendor / Reseller Contact
Information
Hewlett
Packard
Enterprise
SHI International
Corp.
(HUB VENDOR)
290 Davidson Ave.
Somerset, NJ 08873
Sales – State and Local Government
Gov Quotes - SHI SouthEast Gov
Team
Email: southeastteamgov@shi.com
Phone: 800-715-3197
Outside Sales – State Agencies
Todd Enter
Email: Todd_Enter@shi.com
Phone: 336-254-3197
Carly Higginbotham
Email: Carly_Higginbotham@shi.com
Phone: 919-219-7355
Outside Sales – Local Government
(Raleigh Area)
Jackson Ling
Email: Jackson_Ling@shi.com
Phone: 910-705-7183
Sales – Academic (West)
JD Detwiler
Email: jd_detwiler@shi.com
Phone: 704-915-2083
Sales – Academic (East)
Corey Boyd
Email: Corey_Boyd@SHI.com
Phone: 678-571-9796
BlueAlly
Technology
Solutions, LLC
1225 Crescent Green
Suite 115
Cary, NC 27518
Inside Sales – State and Local
Governments
Miriam Rodrigue
Email: mrodrigue@blueally.com
Phone: 800-886-5369
Outside Sales – State and Local
Governments
Ron Ferrucci
Email: rferrucci@blueally.com
Phone: 704-858-6096
Outside Sales – K-12 & Higher
Education
Tommy Jackson
Email: tjackson@blueally.com
Phone: 336-782-1400
HCBOC 030226 Pg. 162
Page 27 of 57
2026-01-28
Awarded
Vendor
Authorized
Resellers Ordering Address Vendor / Reseller Contact
Information
Hewlett
Packard
Enterprise
Data Network
Solutions, Inc
629 Lake Tide Dr.
Chapin, SC 29036
Inside Sales – State and Local
Governments
Suzanne Dyches
Email:
sdyches@datanetworksolutions.com
Phone: 864-303-7026
Outside Sales – State and Local
Governments & Education
Maureen DeNardo
Email:
mdenardo@datanetworksolutions.com
Phone: 919-669-4214
Eastern
DataComm, LLC
(formerly Carolina
Advanced Digital)
44 Commerce Way
Hackensack NJ 07601
Inside Sales – State and Local
Governments
Julie Allen
Email: jallen@easterndatacomm.com
Phone: 919-230-1215
Outside Sales – State Governments
Alex Price
Email: aprice@easterndatacomm.com
Phone: 919-234-7476
Outside Sales – Local Governments,
K-12 & Community Colleges
Bre Verreen
Email:
bverreen@easterndatacomm.com
Phone: 919-230-1218
Outside Sales – Higher Education/
Universities
Rob Brooks
Email:
rbrooks@easterndatacomm.com
Phone: 919-297-2770
ePlus Technology,
Inc.
1213 W. Morehead St.
Suite 350
Charlotte, NC 28208
Inside Sales – State and Local
Governments & Education
Kelly Manning
Email: kmanning@eplus.com
Phone: 910-679-3726
Outside Sales – State and Local
Governments & Education
Alex Medina
Email: Alex.Medina@eplus.com
Phone: 919-425-5643
HCBOC 030226 Pg. 163
Page 28 of 57
2026-01-28
Awarded
Vendor
Authorized
Resellers Ordering Address Vendor / Reseller Contact
Information
Hewlett
Packard
Enterprise
Mainline
Information
Systems
1700 Summit Lake Drive
Tallahassee, FL 32317
Inside Sales – State and Local
Governments
Rob Butler
Email: rob.butler@mainline.com
Phone: 850-219-5183
Outside Sales – State and Local
Governments & Education
Alan Kline
Email: alan.kline@mainline.com
Phone: 817-202-7947
Presidio
Networked
Solutions, LLC
5444 Wade Park Blvd.
Raleigh, NC 27607
Inside Sales – State and Local
Governments
Holly Pecyna
Email: hpecyna@presidio.com
Phone: 631-406-4590
Outside Sales – State and Local
Governments
Shawn Alba
Email: salba@presidio.com
Phone: 919-592-9676
Academic Sales – K-12 Local
Education Authorities
Charles West
Email: charleswest@presidio.com
Phone: 919-228-6138
Academic Sales – Higher Education
Mary Steindl
Email: msteindl@presidio.com
Phone: 919-228-6129
IBM
Note:
Effective
9/1/2021,
IBM assigned
the IT
Infrastructure
Services
portion of its
204X
contract to
Kyndryl, Inc.
Direct 3309 E. Cornwallis Rd
Research Triangle Park, NC 27709
Sales – State and Local
Governments & K-12
Will Gilbert
Email: will.gilbert@ibm.com
Phone: 919-308-5005
Sales – Higher Education
Will Gilbert
Email: will.gilbert@ibm.com
Phone: 919-308-5005
Technical SLED Leader
Marissa Weinstock
E-mail: mweinsto@us.ibm.com
Customer Service / Technical /
Warranty Support
Website: https://www-
05.ibm.com/support/operations/us/en/o
verview.html
Email: askibm@vnet.ibm.com
Phone: 800-426-7378
HCBOC 030226 Pg. 164
Page 29 of 57
2026-01-28
Awarded
Vendor
Authorized
Resellers Ordering Address Vendor / Reseller Contact
Information
IBM
OnWire
Consulting Group,
LLC
(HUB VENDOR)
1201 Edwards Mill Rd.
Suite 120
Raleigh, NC 27607
Sales – State and Local
Governments & Education
Chonly McGowan
Email: chonly@onwireco.com
Phone: 919-332-1292
Thomas Gallaway
Corp. dba
Technologent
(HUB VENDOR)
100 Spectrum Drive
Suite 700
Irvine, CA 92618
Inside Sales – State and Local
Governments & Education
Layne Priest
Email: layne.priest@technologent.com
Phone: 402-387-8005
Sales – State and Local
Governments & Education
David Schaffer
Email:
david.schaffer@technologent.com
Phone: 864-787-4848
Converge
Technology
Solutions (formerly
Corus 360)
130 Technology Parkway
Norcross, GA 30092
Outside Sales – State and Local
Governments & Education
Todd Cannady
Email: todd.cannady@convergetp.com
Phone: 919-379-8503
Mainline
Information
Systems
1700 Summit Lake Drive
Tallahassee, FL 32317
Sales – State and Local
Governments
Alan Kline
Email: alan.kline@mainline.com
Phone: 817-202-7947
Sales – Education
Hal Connelly
Email: hal.connelly@mainline.com
Phone: 704-241-4189
Meridian IT, Inc. 320 N. Judd Parkway
Suite 205
Fuquay, Varina, NC 27526
Sales – State and Local
Governments & Education
Rob Dickert
Email: rob.dickert@meridianitinc.com
Phone: 847-964-2834
Prolifics Inc 111 N. Magnolia Avenue Suite 1550
Orlando, FL 32801
Sales – State and Local
Governments & Education
Michelle Shuler
Email: michelle.shuler@prolifics.com
Phone: 818-517-5366
Sirius Computer
Solutions, LLC.
10100 Reunion Place
Suite 500
San Antonio, TX 78216
Outside Sales – State and Local
Governments & Education
Michelle McDaniel
Email: Michelle.McDaniel@cdw.com
Phone: 210-369-8086
HCBOC 030226 Pg. 165
Page 30 of 57
2026-01-28
Awarded
Vendor
Authorized
Resellers Ordering Address Vendor / Reseller Contact
Information
Juniper
Networks
Direct Orders should be placed with
Authorized Resellers listed below.
Sales – State and Local
Governments & Education
Eric Grimes
Email: egrimes@juniper.net
Phone: 336-558-5966
SHI International
Corp.
(HUB VENDOR)
290 Davidson Ave.
Somerset, NJ 08873
Sales – State and Local Government
Gov Quotes - SHI SouthEast Gov
Team
Email: southeastteamgov@shi.com
Phone: 800-715-3197
Outside Sales – State and Local
Government
Todd Enter
Email: Todd_Enter@shi.com
Phone: 336-254-3197
Sales – K-12 Local Education
Authorities
Corey Boyd
Email: Corey_Boyd@SHI.com
Phone: 678-571-9796
Sales – Higher Education
JD Detwiler
Email: jd_detwiler@shi.com
Phone: 704-915-2083
CDW Government
LLC
230 N. Milwaukee Ave.
Vernon Hills, IL 60061
Inside Sales – State and Local
Governments
Joseph R. Barese III
Email: josebar@cdw.com
Phone: 866-819-6497
State and Local Sales Manager
Michael Karpman
Email: michkar@cdw.com
Phone: 877-898-8153
Outside Sales – State and Local
Governments
Leslie Smith
Email: leslie.smith@cdwg.com
Phone: 919-667-4821
Academic Sales – K-12 Local
Education Authorities
Ashley Pratt
Email: ashlpra@cdw.com
Phone: 866-819-6496
Academic Sales – Higher Education
Greg Henderson
Email: greghen@cdw.com
Phone: 540-494-2151
HCBOC 030226 Pg. 166
Page 31 of 57
2026-01-28
Awarded
Vendor
Authorized
Resellers Ordering Address Vendor / Reseller Contact
Information
Juniper
Networks
Data Network
Solutions, Inc
629 Lake Tide Dr.
Chapin, SC 29036
Outside Sales – State and Local
Governments & Education
Maureen DeNardo
Email:
mdenardo@datanetworksolutions.com
Phone: 919-669-4214
Encore
Technology
Group, LLC
202 Wall Street
Piedmont, SC 29673
Inside Sales – State and Local
Governments
Megan White
Email: mwhite@encoretg.com
Phone: 864-326-3604
Outside Sales – State and Local
Governments & Education
Mike Harris
Email: mharris@encoretg.com
Phone: 864-326-3604
NWN Carousel 7025 Albert Pick Road
Suite 302
Greensboro, NC 27409
Inside Sales – State and Local
Governments
Jacqueline Bohn
Email: jbohn@nwncarusel.com
Phone: 856-914-5618
Outside Sales – State and Local
Governments
JP Pennington
Email: jpennington@nwncarousel.com
Phone: 803-629-8407
Academic Sales – K-12 Local
Education Authorities
James Welch
Email: jwelch@nwncarousel.com
Phone: 919-795-5946
Academic Sales – Higher Education
Tommy Coleman
Email: tcoleman@nwncarousel.com
Phone: 336-232-5248
HCBOC 030226 Pg. 167
Page 32 of 57
2026-01-28
Awarded
Vendor
Authorized
Resellers Ordering Address Vendor / Reseller Contact
Information
Juniper
Networks
Presidio
Networked
Solutions, LLC
5444 Wade Park Blvd.
Raleigh, NC 27607
Inside Sales – State and Local
Governments
Holly Pecyna
Email: hpecyna@presidio.com
Phone: 631-406-4590
Outside Sales – State and Local
Governments
Shawn Alba
Email: salba@presidio.com
Phone: 919-592-9676
Academic Sales – K-12 Local
Education Authorities
Charles West
Email: charleswest@presidio.com
Phone: 919-228-6138
Academic Sales – Higher Education
Mary Steindl
Email: msteindl@presidio.com
Phone: 919-228-6129
Kyndryl, Inc.
(formerly IBM
IT
Infrastructure
Services)
Direct One Vanderbilt Avenue
15th Floor
New York, NY 10017
Sales – State and Local
Governments
Ross Borrell
Email: ross.borrell@kyndryl.com
Phone: 415-859-1396
Sales – State and Local
Governments & Education
Calvin Rhodes
Email: Calvin.Rhodes@kyndryl.com
Phone: 404-290-8833
Lenovo
Direct 8001 Development Dr.
Morrisville, NC 27560
Sr. Contract Manager:
Lance Couch
Email: lcouch@lenovo.com
Phone: 919-237-8251
Outside Sales – State and Local
Governments
Kara Leggett
Email: kleggett@lenovo.com
Phone: 828-289-0987
Academic Sales – K-12 Local
Education Authorities
Krista Kostansek
Email: kkostansek@lenovo.com
Phone: 231-392-3487
Academic Sales – Higher Education
Matthew Adams
Email: madams2@lenovo.com
Phone: 919-698-4133
Customer Service / Technical /
Warranty Support
Website: http://support.lenovo.com
Email: www.lenovo.com/support/phone
Phone: 800-426-7378
HCBOC 030226 Pg. 168
Page 33 of 57
2026-01-28
Awarded
Vendor
Authorized
Resellers Ordering Address Vendor / Reseller Contact
Information
Lenovo
AMSYS Innovative
Solutions, LLC.
10101 Southwest Freeway, Suite 570
Houston, TX 77074
Inside Sales – State and Local
Governments
Rick Huerta
Email: rhuerta@amsysis.com
Phone: 512-413-5448
Outside Sales – State and Local
Governments
Morgan Howard
Email: mhoward@amsysis.com
Phone: 470-717-9601
Academic Sales – K-12 Local
Education Authorities
Terrance Young
Email: tyoung@amsysis.com
Phone: 832-567-2631
Academic Sales – Higher Education
John Rohrer
Email: jrohrer@amsysis.com
Phone: 512-745-4284
CDW Government
LLC
230 N. Milwaukee Ave.
Vernon Hills, IL 60061
Inside Sales – State and Local
Governments
Joseph R. Barese III
Email: josebar@cdw.com
Phone: 866-819-6497
State and Local Sales Manager
Michael Karpman
Email: michkar@cdw.com
Phone: 877-898-8153
Outside Sales – State and Local
Governments
Leslie Smith
Email: leslie.smith@cdwg.com
Phone: 919-667-4821
Ashley Pratt
Email: ashlpra@cdw.com
Phone: 866-819-6496
Academic Sales – Higher Education
Greg Henderson
Email: greghen@cdw.com
Phone: 540-494-2151
Data Network
Solutions, Inc
629 Lake Tide Dr.
Chapin, SC 29036
Outside Sales – State and Local
Governments & Education
Maureen DeNardo
Email:
mdenardo@datanetworksolutions.com
Phone: 919-669-4214
HCBOC 030226 Pg. 169
Page 34 of 57
2026-01-28
Awarded
Vendor
Authorized
Resellers Ordering Address Vendor / Reseller Contact
Information
Lenovo
Mainline
Information
Systems
1700 Summit Lake Drive
Tallahassee, FL 32317
Sales – State and Local
Governments
Alan Kline
Email: alan.kline@mainline.com
Phone: 817-202-7947
Sales – Education
Hal Connelly
Email: hal.connelly@mainline.com
Phone: 704-241-4189
GovConnection,
Inc. dba
Connection Public
Sector Solutions
2275 Research Blvd
Suite 360
Rockville, MD 20850
Inside Sales – State and Local
Governments & Education
Bill Fleckenstein
Email:
bill.fleckenstein@connection.com
Phone: 800-800-0019, Ext. 34242
Outside Sales – State and Local
Governments
Wayne Kassouf
Email:
wayne.kassouf@connection.com
Phone: 800-800-0019, Ext. 77228
Tego Data
Systems, LLC
1801 Glenwood Ave. #3
Raleigh, NC 27608
Sales – State and Local
Governments & Education
Hatcher Kincheloe
Email: hkincheloe@tegodata.com
Phone: 919-414-5343
United Data
Technologies, Inc.
2900 Monarch Lakes Boulevard, Suite
300
Miramar, FL 33027
Phone: 800-882-9919
Inside Sales – State and Local
Governments
Randy Silcox
Email: rsilcox@udtonline.com
Phone: 615-481-1810
Outside Sales – State and Local
Governments
Sam Lucchese
Email: slucchese@udtonline.com
Phone: 919-610-5328
Academic Sales – K-12 & Higher
Education
Sam Lucchese
Email: slucchese@udtonline.com
Phone: 919-610-5328
HCBOC 030226 Pg. 170
Page 35 of 57
2026-01-28
Awarded
Vendor
Authorized
Resellers Ordering Address Vendor / Reseller Contact
Information
Mainline
Information
Systems
Direct
For following
products:
Hitachi Vantara
1700 Summit Lake Drive
Tallahassee, FL 32317
Sales – State and Local
Governments & Education
Leo Chavez
Email: leo.chavez@mainline.com
Phone: 803-493-7549
Sales – State and Local
Governments & Education
Andrew Bena
Email: andrew.bena@mainline.com
Phone: 803-280-0283
NetApp US
Public
Sector, Inc.
Direct 8350 Broad St.
12th Floor
Tysons, VA 22102
Sales – State and Local
Governments & Education
Sam Stein, Account Manager
Email: sam.stein@NetApp.com
Phone: 703-479-4220
Jessica Heinrich, Account Manager
Email: jessica.heinrich@NetApp.com
Phone: 919-818-8097
World Wide
Technology, LLC
(HUB VENDOR)
1 World Wide Way
St. Louis, MO 63146
Inside Sales – State and Local
Governments
Mike Kovach
Email: mike.kovach@wwt.com
Phone: 314-301-2703
Outside Sales – State and Local
Governments, K-12 & Higher
Education
Amanda VanSpybrook
Email: Amanda.edwards2@wwt.com
Phone: 919-757-6403
Cambridge
Computer
Services, Inc
(HUB VENDOR)
271 Waverley Oaks Road
Suite 301
Waltham, MA 02452
Inside Sales – State and Local
Governments & Education
Chris Dennison
Email:
cdennison@cambridgecomputer.com
Phone: 781-250-3045
Outside Sales – State and Local
Governments & Education
Shaun Hogan
Email:
shogan@cambridgecomputer.com
Phone: 781-250-3045
HCBOC 030226 Pg. 171
Page 36 of 57
2026-01-28
Awarded
Vendor
Authorized
Resellers Ordering Address Vendor / Reseller Contact
Information
NetApp US
Public
Sector, Inc.
CDW Government
LLC
230 N. Milwaukee Ave.
Vernon Hills, IL 60061
Inside Sales – State and Local
Governments
Joseph R. Barese III
Email: josebar@cdw.com
Phone: 866-819-6497
State and Local Sales Manager
Michael Karpman
Email: michkar@cdw.com
Phone: 877-898-8153
Outside Sales –– State and Local
Governments
Leslie Smith
Email: leslie.smith@cdwg.com
Phone: 919-667-4821
Academic Sales – K-12 Local
Education Authorities
Ashley Pratt
Email: ashlpra@cdw.com
Phone: 866-819-6496
Academic Sales – Higher Education
Greg Henderson
Email: greghen@cdw.com
Phone: 540-494-2151
Data Network
Solutions, Inc
629 Lake Tide Dr.
Chapin, SC 29036
Outside Sales – State and Local
Governments & Education
Maureen DeNardo
Email:
mdenardo@datanetworksolutions.com
Phone: 919-669-4214
ePlus Technology,
Inc.
4601 Creekstone Dr.
Suite 110
Durham, NC 27703
Inside Sales – State and Local
Governments & Education
Kelly Manning
Email: kmanning@eplus.com
Phone: 910-679-3726
Outside Sales – State and Local
Governments & Education
Alex Medina
Email: alex.medina@eplus.com
Phone: 919-425-5643
HCBOC 030226 Pg. 172
Page 37 of 57
2026-01-28
Awarded
Vendor
Authorized
Resellers Ordering Address Vendor / Reseller Contact
Information
NetApp US
Public
Sector, Inc.
Insight Public
Sector, Inc
2701 E. Insight Way
Chandler, AZ 85286
Inside Sales – State and Local
Governments
Scott Lipson
Email: scott.lipson@insight.com
Phone: 800-625-5468, Ext. 38351
Margaret Pickles
Email: margaret.pickles@insight.com
Phone: 800-625-5468, Ext. 38075
Mark Latiolais
Email: mark.latiolais@insight.com
Phone: 703-227-2930
Inside Sales Manager
Maikol Garay
Email: maikol.garay@insight.com
Phone: 800-625-5468, Ext. 8553
Outside Sales – Local Government
& K-12
Kelly Riedel
Email: kelly.riedel@insight.com
Phone: 919-379-8548
Outside Sales – Higher Education
Aaron Wilson
Email: aaron.wilson@insight.com
Phone: 919-379-8440
Christian Clark
Email: Christian.Clark@insight.com
Phone: 919-908-0329
Tego Data
Systems, LLC.
2020 Progress Court
Suite 102B
Raleigh, NC 27608
Sales – State and Local
Governments & Education
Johanna Berry
Email: jberry@tegodata.com
Phone: 919-792-1746
Omnissa,
LLC.
(for Horizon
products
only)
Direct Orders should be placed with
Authorized Resellers listed below
Sales – State and Local
Governments, K-12 & Higher
Education
Matt Smith
Email: smatt@omnissa.com
Phone: 404-858-8841
Carahsoft
Technology
Corporation
11493 Sunset Hills Rd
Suite 100
Reston, VA 20190
Sales – State and Local
Governments & Education
Patricia Ottofaro
Email:
Patricia.Ottofaro@carahsoft.com
Phone: 703-889-9757
HCBOC 030226 Pg. 173
Page 38 of 57
2026-01-28
Awarded
Vendor
Authorized
Resellers Ordering Address Vendor / Reseller Contact
Information
Omnissa,
LLC.
(for Horizon
products
only)
Presidio
Networked
Solutions, LLC
5444 Wade Park Blvd.
Raleigh, NC 27607
Inside Sales – State and Local
Governments
Holly Pecyna
Email: hpecyna@presidio.com
Phone: 631-406-4590
Outside Sales – State and Local
Governments
Shawn Alba
Email: salba@presidio.com
Phone: 919-549-3847
Academic Sales – K-12 Local
Education Authorities
Charles West
Email: charleswest@presidio.com
Phone: 919-228-6138
Academic Sales – Higher Education
Mary Steindl
Email: msteindl@presidio.com
Phone: 919-228-6129
XenTegra, LLC 9820 Northcross Center Court
Suite 200
Huntersville, NC 28078
Inside Sales – State and Local
Governments
Sean McElearney
Email:
sean.mcelearney@xentegra.com
Phone: 734-635-9007
Outside Sales – State and Local
Governments, K-12 & Higher
Education
Bridget Kiser
Email: bridget.kiser@xentegra.com
Phone: 330-323-8347
Pure Storage
Direct Orders should be placed with
Authorized Resellers listed below.
Sales – State and Local
Governments, K-12 & Higher
Education
Adam Rosenberger
Email:
arosenberger@purestorage.com
Phone: 704-400-2472
Katie Lefebvre
Email: klefebvre@purestorage.com
Phone: 630-863-9428
Customer Service / Technical /
Warranty Support
Website:
http://pure1.purestorage.com/support
Email: support@purestorage.com
Phone: 866-244-7121
HCBOC 030226 Pg. 174
Page 39 of 57
2026-01-28
Awarded
Vendor
Authorized
Resellers Ordering Address Vendor / Reseller Contact
Information
Pure Storage
SHI International
Corp.
(HUB VENDOR)
290 Davidson Ave.
Somerset, NJ 08873
Sales – State and Local Government
Gov Quotes - SHI SouthEast Gov
Team
Email: southeastteam@shi.com
Phone: 800-715-3197
Outside Sales – State Agencies
Todd Enter
Email: Todd_Enter@shi.com
Phone: 336-254-3197
Carly Higginbotham
Email: Carly_Higginbotham@shi.com
Phone: 919-219-7355
Outside Sales – Local Government
(Raleigh Area)
Jackson Ling
Email: Jackson_Ling@shi.com
Phone: 910-705-7183
Sales – Academic
EDU Quotes – SouthEastEDU Team
Email: southeastteamedu@shi.com
Phone: 800-715-3197
Sales – Academic
Corey Boyd
Email: Corey_Boyd@SHI.com
Phone: 678-571-9796
BlueAlly
Technology
Solutions, LLC
1225 Crescent Green
Suite 115
Cary, NC 27518
Inside Sales – State and Local
Governments
Miriam Rodrigue
Email: mrodrigue@blueally.com
Phone: 800-886-5369
Outside Sales – State and Local
Governments
Ron Ferrucci
Email: rferrucci@blueally.com
Phone: 704-858-6096
Outside Sales – K-12 & Higher
Education
Tommy Jackson
Email: tjackson@blueally.com
Phone: 336-782-1400
HCBOC 030226 Pg. 175
Page 40 of 57
2026-01-28
Awarded
Vendor
Authorized
Resellers Ordering Address Vendor / Reseller Contact
Information
Pure Storage
CDW Government
LLC
230 N. Milwaukee Ave.
Vernon Hills, IL 60061
Inside Sales – State and Local
Governments
Joseph R. Barese III
Email: josebar@cdw.com
Phone: 866-819-6497
State and Local Sales Manager
Michael Karpman
Email: michkar@cdw.com
Phone: 877-898-8153
Outside Sales – State and Local
Governments
Leslie Smith
Email: leslie.smith@cdwg.com
Phone: 919-667-4821
Academic Sales – K-12 Local
Education Authorities
Ashley Pratt
Email: ashlpra@cdw.com
Phone: 866-819-6496
Academic Sales – Higher Education
Greg Henderson
Email: greghen@cdw.com
Phone: 540-494-2151
ePlus Technology,
Inc.
1213 W. Morehead St.
Suite 350
Charlotte, NC 28208
Inside Sales – State and Local
Governments & Education
Kelly Manning
Email: kmanning@eplus.com
Phone: 910-679-3726
Outside Sales – State and Local
Governments & Education
Alex Medina
Email: alex.medina@eplus.com
Phone: 919-425-5643
HCBOC 030226 Pg. 176
Page 41 of 57
2026-01-28
Awarded
Vendor
Authorized
Resellers Ordering Address Vendor / Reseller Contact
Information
Pure Storage
NWN Carousel 7025 Albert Pick Road
Suite 302
Greensboro, NC 27409
Inside Sales – State and Local
Governments
Jacqueline Bohn
Email: jbohn@nwncarusel.com
Phone: 856-914-5618
Outside Sales – State and Local
Governments
JP Pennington
Email: jpennington@nwncarousel.com
Phone: 803-629-8407
Academic Sales – K-12 Local
Education Authorities
James Welch
Email: jwelch@nwncarousel.com
Phone: 919-795-5946
Academic Sales – Higher Education
Tommy Coleman
Email: tcoleman@nwncarousel.com
Phone: 336-232-5248
Presidio
Networked
Solutions, LLC
5444 Wade Park Blvd.
Raleigh, NC 27607
Inside Sales – State and Local
Governments
Holly Pecyna
Email: hpecyna@presidio.com
Phone: 631-406-4590
Outside Sales – State and Local
Governments
Shawn Alba
Email: salba@presidio.com
Phone: 919-592-9676
Academic Sales – K-12 Local
Education Authorities
Charles West
Email: charleswest@presidio.com
Phone: 919-228-6138
Academic Sales – Higher Education
Mary Steindl
Email: msteindl@presidio.com
Phone: 919-228-6129
HCBOC 030226 Pg. 177
Page 42 of 57
2026-01-28
Awarded
Vendor
Authorized
Resellers Ordering Address Vendor / Reseller Contact Information
Ruckus
Wireless LLC.
Direct Orders should be placed with
Authorized Resellers listed
below.
Contract Manager:
Russ Rinn
russ.rinn@commscope.com
Phone: 512-917-0118
Or
SledTeam@commscope.com
Inside Sales – State and Local
Governments
Jon Ban
Email: jon.ban@arris.com
Phone: 720-558-3254
Outside Sales – State and Local
Governments, K-12 & Higher Education
Hans Honer
Email: hans.honer@commscope.com
Phone: 704-303-3181
Customer Service / Technical / Warranty
Support
Website:
https://support.ruckuswireless.com/contact-us
Phone: 855-Ruckus1 (855-782-5871)
ANC Group
(Applied Network
Consulting Group)
14 Progress Road
Greenville, SC 29607
Inside Sales – State and Local
Governments
Michelle Gajdolo
Email: michelleg@ancgroup.com
Phone: 864-501-4517
Outside Sales – State and Local
Governments & Education
Kyle Radford
Email: kyler@ancgroup.com
Phone: 828-989-8274
CDW Government
LLC
230 N. Milwaukee Ave.
Vernon Hills, IL 60061
Inside Sales – State and Local
Governments
Joseph R. Barese III
Email: josebar@cdw.com
Phone: 866-819-6497
State and Local Sales Manager
Michael Karpman
Email: michkar@cdw.com
Phone: 877-898-8153
Outside Sales – State and Local
Governments
Leslie Smith
Email: leslie.smith@cdwg.com
Phone: 919-667-4821
Academic Sales – K-12 Local Education
Authorities
Ashley Pratt
Email: ashlpra@cdw.com
Phone: 866-819-6496
Academic Sales – Higher Education
Greg Henderson
Email: greghen@cdw.com
Phone: 540-494-2151
HCBOC 030226 Pg. 178
Page 43 of 57
2026-01-28
Awarded
Vendor
Authorized
Resellers Ordering Address Vendor / Reseller Contact Information
Ruckus
Wireless LLC.
Converged Networks,
LLC
2 Still Shadow Drive
Suite G
Charleston, SC 29414
Sales – State and Local Governments &
Education
Michael Duck
Email: michael@convergednetworks.com
Phone: 803-665-9665
Encore Technology
Group, LLC
202 Wall Street
Piedmont, SC 29673
Inside Sales – State and Local
Governments
Megan White
Email: mwhite@encoretg.com
Phone: 864-326-3604
Outside Sales – State and Local
Governments & Education
Mike Harris
Email: mharris@encoretg.com
Phone: 864-326-3604
Howard Technology
Solutions, a division
of Howard Industries,
Inc.
36 Howard Drive
Ellisville, MS 39437
Sales – State and Local Governments
Jessica Moss
Email: jcmoss@howard.com
Phone: 984-327-9918
Sales – K-12 Local Education Authorities
JD Detwiler
Email: jdetwiler@howard.com
Phone: 704-572-2217
Sales – High Education
Tyler Davis
Email: thdavis@howard.com
Phone: 843-637-9776
Lockstep Technology
Group, LLC
190 Technology Pkwy NW
Suite 125
Peachtree Corners, GA
30092
Inside Sales – State and Local
Governments
John Ulmer
Email: John.ulmer@lockstepgroup.com
Phone: 864-609-3073
Outside Sales – State and Local
Governments
Chris Turpin
Email: Chris.turpin@lockstepgroup.com
Phone: 704-770-1659
Academic Sales – K-12 Local Education
Authorities
Kelley Turpin
Email: Kelley.turpin@lockstepgroup.com
Phone: 704-517-3002
Academic Sales – Higher Education
Michael Davis
Email: Michael.davis@lockstepgroup.com
Phone: 404-259-5641
HCBOC 030226 Pg. 179
Page 44 of 57
2026-01-28
Awarded
Vendor
Authorized
Resellers Ordering Address Vendor / Reseller Contact Information
Ruckus
Wireless LLC.
Mainline Information
Systems
1700 Summit Lake Drive
Tallahassee, FL 32317
Sales – State and Local Governments &
Education
Leo Chavez
Email: leo.chavez@mainline.com
Phone: 803-493-7549
Sales – State and Local Governments &
Education
Andrew Bena
Email: andrew.bena@mainline.com
Phone: 803-280-0283
CA Inc., a
Broadcom
Company
(formerly
VMware, Inc.)
Direct 3421 Hillview Ave.
Palo Alto, CA 94304
Sales – State and Local Governments
Henry Veloza
Email: Henry.Veloza@broadcom.com
Phone: 203-505-3227
Sales – Academic
Jake Lawlis
Email: Jake.Lawlis@broadcom.com
Phone: 919-306-2842
SHI International
Corp.
(HUB VENDOR)
290 Davidson Ave.
Somerset, NJ 08873
Sales – State and Local Government
Gov Quotes - SHI SouthEast Gov Team
Email: southeastteamgov@shi.com
Phone: 800-715-3197
Outside Sales – State Agencies
Todd Enter
Email: Todd_Enter@shi.com
Phone: 336-254-3197
Carly Higginbotham
Email: Carly_Higginbotham@shi.com
Phone: 919-219-7355
Outside Sales – Local Government (Raleigh
Area)
Jackson Ling
Email: Jackson_Ling@shi.com
Phone: 910-705-7183
Sales - Academic
EDU Quotes – SouthEastEDU Team
Email: southeastteamedu@shi.com
Phone: 800-715-3197
Sales – Academic
Corey Boyd
Email: Corey_Boyd@SHI.com
Phone: 678-571-9796
HCBOC 030226 Pg. 180
Page 45 of 57
2026-01-28
Awarded
Vendor
Authorized
Resellers Ordering Address Vendor / Reseller Contact Information
CA Inc., a
Broadcom
Company
(formerly
VMware, Inc.)
Achieve 1, LLC 4470 Cox Road, Suite 101
Glen Allen, VA 23060
Inside Sales – State and Local
Governments
Kyler Murray
Email: kyler.murray@achieve-1.com
Phone: 877-385-9937
Outside Sales – State and Local
Governments
Zach Thomas
Email: zach.thomas@achieve-1.com
Phone: 877-385-9937
Sales – Education
Jen Erwin
Email: jen.erwin@achieve-1.com
Phone: 877-385-9937
Carahsoft
Technology
Corporation
11493 Sunset Hills Rd
Suite 100
Reston, VA 20190
Sales – State and Local Governments &
Education
Mark Davis
Email: VMwareSLED@carahsoft.com
Phone: 703-871-8585
CDW Government
LLC
230 N. Milwaukee Ave.
Vernon Hills, IL 60061
Inside Sales – State and Local
Governments
Joseph R. Barese III
Email: josebar@cdw.com
Phone: 866-819-6497
State and Local Sales Manager
Michael Karpman
Email: michkar@cdw.com
Phone: 877-898-8153
Outside Sales – State and Local
Governments
Leslie Smith
Email: leslie.smith@cdwg.com
Phone: 919-667-4821
Academic Sales – K-12 Local Education
Authorities
Ashley Pratt
Email: ashlpra@cdw.com
Phone: 866-819-6496
Academic Sales – Higher Education
Greg Henderson
Email: greghen@cdw.com
Phone: 540-494-2151
HCBOC 030226 Pg. 181
Page 46 of 57
2026-01-28
Awarded
Vendor
Authorized
Resellers Ordering Address Vendor / Reseller Contact Information
CA Inc., a
Broadcom
Company
(formerly
VMware, Inc.)
Mainline Information
Systems
1700 Summit Lake Drive
Tallahassee, FL 32317
Inside Sales – State and Local
Governments
Alejandra Ramirez
Email: alejandra.ramirez@mainline.com
Phone: 828-270-5392
Sales – State and Local Governments &
Education
Andrew Bena
Email: andrew.bena@mainline.com
Phone: 803-280-0283
Pete Christiansen
Email: pete.christiansen@mainline.com
Phone: 704-877-7243
Presidio Networked
Solutions, LLC
5444 Wade Park Blvd.
Raleigh, NC 27607
Inside Sales – State and Local
Governments
Holly Pecyna
Email: hpecyna@presidio.com
Phone: 631-406-4590
Outside Sales – State and Local
Governments
Shawn Alba
Email: salba@presidio.com
Phone: 919-592-9676
Academic Sales – K-12 Local Education
Authorities
Charles West
Email: charleswest@presidio.com
Phone: 919-228-6138
Academic Sales – Higher Education
Mary Steindl
Email: msteindl@presidio.com
Phone: 919-228-6129
Sidepath Inc. 22892 Mill Creek Dr.
Laguna Hills, CA 92653
Inside Sales – State and Local
Governments
Kristen Norem
Email: kristen@sidepath.com
Phone: 949-403-8074
Outside Sales – State and Local
Governments & Education
Krunal Patel
Email: krunal@sidepath.com
Phone: 949-396-3743
Table 2: Awarded Vendors’ Address and Assigned Contact Information
HCBOC 030226 Pg. 182
Page 47 of 57
2026-01-28
Pricing
Awarded Vendors provided a minimum discount off MSRP / List Prices for awarded Manufacturers in awarded Segments.
Agencies should review all quotes to ensure that discounts provided off MSRP / List Prices are equal to or greater than
minimum discounts found in Table 3 for applicable Segment. Some Vendors provided different minimum discount
percentages for hardware (HW), software (SW) and extended warranties (EW), which are noted in Table 3.
Please Note: Some Vendors did have product line specific exceptions to the minimum discount percentages.
Certain Vendor product lines may have a lower minimum discount off list. Contact the Contract Administrator if
you need additional information on these product line specific exceptions.
Manufacturer Awarded
Vendor
Minimum Discount %s off MSRP / List Price
Servers Storage Networking
Equipment
Software Converged
Solutions
Peripheral
Components
APC by
Schneider
Electric
CDWG 3% HW
3% SW
3% EW
3% HW
3% SW
3% EW
3% HW
3% SW
3% EW
3% 3% HW
3% SW
3% EW
3% HW
3% EW
Arista Networks Arista Networks 42% HW
42% SW
10% EW
42% 42% HW
42% SW
10% EW
Avaya Inc. Avaya 39% HW
39% SW
6% EW
24% SW
6% EW
39% HW
6% EW
Belkin CDWG 3% HW
3% SW
3% EW
3% HW
3% SW
3% EW
3% HW
3% SW
3% EW
3% 3% HW
3% SW
3% EW
3% HW
3% EW
Ciena
Communications
Ciena
Communications
58% HW
58% SW
58% EW
Cisco Systems,
Inc.
Cisco 35% HW
10% SW
0% EW
(Smart Net
Total Care
available
with Govt. &
Educ.
Discounts)
35% HW
10% SW
0% EW
(Smart Net
Total Care
available
with Govt. &
Educ.
Discounts)
35% HW
10% SW
0% EW
(Smart Net
Total Care
available
with Govt. &
Educ.
Discounts)
10%
(Smart Net
Total Care
available
with Govt. &
Educ.
Discounts)
35% HW
10% SW
0% EW
(Smart Net
Total Care
available with
Govt. &
Educ.
Discounts)
35% HW
0% EW
(Smart Net
Total Care
available with
Govt. & Educ.
Discounts)
Cohesity, Inc. Carahsoft 2% HW
2% SW
2% EW
Dell Marketing,
LP
Dell Marketing,
LP
13.5% HW
.5% SW
.5% EW
13.5% HW
.5% SW
.5% EW
5% HW
.5% SW
.5% EW
.5% 2.5% HW
.5% SW
.5% EW
2.5% HW
.5% EW
EMC
Corporation
EMC Corporation 32% HW
32% SW
5% EW
32% HW
32% SW
5% EW
23% 15% HW
15% SW
5% EW
Extreme
Networks
Extreme
Networks
48% HW
48% SW
15% EW
48% 48% HW
15% EW
F5 Networks Carahsoft 4% HW
4% SW
4% EW
4% HW
4% SW
4% EW
HCBOC 030226 Pg. 183
Page 48 of 57
2026-01-28
Manufacturer Awarded
Vendor
Minimum Discount %s off MSRP / List Price
Servers Storage Networking
Equipment
Software Converged
Solutions
Peripheral
Components
FireEye Security
Holdings, LLC.
Carahsoft 5% HW
1% SW
1% EW
5% HW
1% SW
1% EW
5% HW
1% SW
1% EW
1% 5% HW
1% SW
1% EW
5% HW
1% EW
Forescout
Technologies
Carahsoft 2% HW
2% SW
2%
Fortinet, Inc. Fortinet, Inc. 20% HW
15% SW
15% EW
20% HW
Gigamon Carahsoft 9% HW
9% SW
4% EW
Hewlett Packard
Enterprise
Hewlett Packard
Enterprise
27% HW
27% SW
20% EW
35% HW
35% SW
20% EW
34% HW
20% SW
26% EW
26% 26% HW
26% SW
20% EW
26% HW
20% EW
Hitachi Mainline
Information
Systems
22% HW
12% SW
9% EW
22% HW
12% SW
9% EW
12% HW
12% SW
9% EW
12% 22% HW
12% SW
6% EW
22% HW
9% EW
IBM IBM 12% HW
12% SW
5% EW
22% HW
22% SW
5% EW
12% HW
12% SW
5% EW
20% 17% HW
22% SW
5% EW
15% HW
5% EW
Infoblox Carahsoft 10% HW
10% SW
10% EW
10% HW
10% SW
10% EW
10% HW
10% SW
10% EW
10% 10% HW
10% SW
10% EW
10% HW
10% EW
Juniper
Networks
Juniper Networks 45% HW
45% SW
15% EW
45% 45% HW
45% SW
15% EW
45% HW
15% EW
Kyndryl, Inc. Kyndryl, Inc. 5% EW
(services)
5% EW
(services)
Lenovo (United
States), Inc.
Lenovo (United
States), Inc.
24.5% HW
17.5% SW
8.25% EW
19% HW
17.5% SW
8.25% EW
21% HW
17.5% SW
8.25% EW
17.5% 24.5% HW
17.5% SW
8.25% EW
16.25% HW
8.25% EW
NetApp NetApp 18% HW
18% SW
18% EW
18% HW
18% SW
18% EW
18% HW
18% SW
18% EW
18% 18% HW
18% SW
18% EW
18% HW
18% EW
Nutanix Carahsoft 6% HW
6% SW
6% EW
6% HW
6% SW
6% EW
6% HW
6% SW
6% EW
6% 6% HW
6% SW
6% EW
6% HW
6% EW
Omnissa. LLC.
Omnissa, LLC. 4%
Palo Alto
Networks
Carahsoft 1% HW
1% SW
1% EW
Pure Storage,
Inc.
Pure Storage,
Inc.
37% HW
6% EW
Riverbed CDWG 3% HW
3% SW
3% EW
3% HW
3% SW
3% EW
3% HW
3% SW
3% EW
3% 3% HW
3% SW
3% EW
3% HW
3% EW
Rubrik CDWG 5% HW
5% SW
5% EW
5% HW
5% SW
5% EW
5% HW
5% SW
5% EW
5% 5% HW
5% SW
5% EW
5% HW
5% SW
5% EW
HCBOC 030226 Pg. 184
Page 49 of 57
2026-01-28
Manufacturer Awarded
Vendor
Minimum Discount %s off MSRP / List Price
Servers Storage Networking
Equipment
Software Converged
Solutions
Peripheral
Components
Ruckus Ruckus 44% HW
44% SW
25% EW
SecureWorks Carahsoft 2% SW 2% SW
Symantec Carahsoft 10% HW
3% SW
1% EW
3% 10% HW
1% EW
Tripp Lite CDWG 38% HW
38% SW
38% EW
38% HW
38% SW
38% EW
38% HW
38% SW
38% EW
38% 38% HW
38% SW
38% EW
38% HW
38% EW
Veritas Carahsoft 25% SW
5% EW
25% SW
5% EW
25% 25% HW
5% EW
5% EW
CA Inc., a
Broadcom
Company
(formerly
VMware, Inc.)
VMware 4.00% SW
2.27% EW
4.00% SW
2.27% EW
4.00% SW
2.27% EW
4%
Table 3: Awarded Vendors’ Minimum Discount Percentages Off MSRP / List Price by Segment
NOTE: Vendors may offer higher discounts at any time during the contract. Some Vendors may offer more favorable
discounts for Academic / Education entities. Purchasing entities are encouraged to request from Vendors more
favorable pricing for larger purchases.
Service Level Agreements
DIT has included specific Service Level Agreements (SLAs) in this contract to manage the Vendors’ performance (see Table
4).
SLA
Name
SLA Description Minimum
Threshold
Delivery
Time
Delivery Time is the number of calendar days between Vendor’s receipt of a valid request
for IT Infrastructure Solutions and the date the IT Infrastructure Solutions are delivered.
Vendor shall process Agency purchase order and deliver ordered IT Infrastructure Solutions
within thirty (30) calendar days.
Agency requested delivery dates that are past the established minimum threshold are
excluded from this Service Level Agreement. Orders for Converged IT Infrastructure
Solutions or complex, highly configured IT Infrastructure Solutions are excluded from this
Service Level Agreement. Delays in delivery due to industry-wide component shortages or
region-wide transportation delays that are submitted in writing to the Agency with supporting
documentation are not included in the calculation of this Service Level Agreement.
95%
Quote
Time
Quote Time is the number of calendar days between Vendor’s receipt of a request for quote
on IT Infrastructure Solutions and the date the written quote is delivered to the Agency.
Vendor shall process Agency requests for quotes for IT Infrastructure Solutions within five
(5) business days for items in the Servers, Storage, Networking Equipment, IT
Infrastructure Software, and IT Infrastructure Peripheral Components Segments.
Vendor shall process Agency requests for quotes for IT Infrastructure Solutions within ten
(10) business days for items in the Converged IT Infrastructure Solutions and Value-
Added Services Segments.
95%
HCBOC 030226 Pg. 185
Page 50 of 57
2026-01-28
SLA
Name
SLA Description Minimum
Threshold
Order
Accuracy
Order Accuracy is the degree that Vendor delivers items to the Agency that match what is
on the Purchase Order and that an accurate packing slip is included in the shipment. If a
single item received does not match the item that was listed on the Purchase Order, or an
accurate packing slip is not included in the shipment, then the delivery is considered to be
inaccurate for purposes of measuring this Service Level Agreement. Agency shall notify
Vendor in writing (e.g., email) of any order accuracy issues.
98%
Invoice
Accuracy
Vendor shall issue invoices that match the Agency Purchase Order issued to the Vendor
and the Vendor’s quote.
98%
Table 4: Service Level Agreement Minimum Thresholds
Agencies should notify the DIT Contract Administrator if Vendor’s performance falls below the minimum thresholds
specified in Table 4 for any one-month period.
Return of Merchandise
Return policies vary by Vendor. Agencies should review Vendor’s return policy prior to ordering as some Vendors do not
accept stock balance returns unless due to Vendor error.
See Table 5 for specific return policy by Manufacturer.
Manufacturer Return Policy
APC by Schneider Electric Unopened stock balance returns allowed at no charge within 30 days of
delivery. After 30 days, restocking fee will apply.
Arista Networks No stock balance returns
Avaya Inc. Unopened stock balance returns allowed at no charge within 30 days of
delivery.
Belkin Unopened stock balance returns allowed at no charge within 30 days of
delivery. After 30 days, restocking fee will apply.
Ciena Communications Unopened stock balance returns allowed at no charge within 30 days of
delivery.
Cisco Systems, Inc. No stock balance returns.
Cohesity No stock balance returns.
Dell Marketing, LP Unopened stock balance returns allowed at no charge within 30 days of
delivery.
EMC Corporation Unopened stock balance returns allowed at no charge within 30 days of
delivery.
Extreme Networks No stock balance returns. Only warranty replacements or repair offered.
F5 Networks Unopened stock balance returns allowed at no charge within 30 days of
delivery. After 30 days, no returns permitted.
FireEye Security Holdings,
LLC.
No stock balance returns. Only warranty replacements or repair offered.
Forescout Technologies, Inc. No stock balance returns
Fortinet, Inc. Unopened stock balance returns allowed at no charge within 30 days of
delivery.
Gigamon No stock balance returns.
Hewlett Packard Enterprise Unopened stock balance returns allowed at no charge within 30 days of
delivery.
Hitachi Unopened stock balance returns allowed at no charge within 30 days of
delivery.
IBM Unopened stock balance returns allowed at no charge within 30 days of
delivery.
Infoblox No stock balance returns
Juniper Networks Unopened stock balance returns allowed at no charge within 30 days of
delivery.
Kyndryl, Inc. N/A. Services
HCBOC 030226 Pg. 186
Page 51 of 57
2026-01-28
Manufacturer Return Policy
Lenovo (United States), Inc. Unopened stock balance returns allowed at no charge within 30 days of
delivery.
NetApp Unopened stock balance returns allowed at no charge within 30 days of
delivery.
Nutanix No stock balance returns.
Omnissa, LLC. No stock balance returns.
Palo Alto Networks No restocking fees on returns if customer has a form of Premium Support.
Pure Storage, Inc. If equipment is factory sealed and returned within 30-days of delivery date, Pure
Storage will consider returns on a case by case basis.
Riverbed Unopened stock balance returns allowed at no charge within 30 days of
delivery. After 30 days, restocking fee will apply.
Rubrik Unopened stock balance returns allowed at no charge within 30 days of
delivery. After 30 days, restocking fee will apply.
Ruckus If equipment is factory sealed and returned within 30-days of delivery date,
Ruckus will consider returns on a case by case basis.
SecureWorks Not applicable.
Symantec No stock balance returns.
Tripp Lite Unopened stock balance returns allowed at no charge within 30 days of
delivery. After 30 days, restocking fee will apply.
Veritas No stock balance returns.
CA Inc., a Broadcom Company
(formerly VMware, Inc.)
No stock balance returns.
Table 5: Manufacturer Return Policy
Taxes
The State of North Carolina is exempt from Federal excise taxes and no payment will be made for any personal property
taxes levied on the Vendor or for any taxes levied on employee wages. Agencies of the State may have additional
exemptions or exclusions for federal or state taxes. Evidence of such additional exemptions or exclusions may be
provided to Vendor by Agencies, as applicable, during the term of this contract. Applicable State or local sales taxes shall
be invoiced as a separate item
Transportation Charges
Transportation of Deliverables shall be FOB Destination; unless otherwise specified in the solicitation document or
purchase order. Freight, handling, hazardous material charges, and distribution and installation charges shall be included
in the total price of each item. Any additional charges shall not be honored for payment unless authorized in writing by the
Purchasing State Agency. In cases where parties, other than the Vendor ship materials against this order, the shipper
must be instructed to show the purchase order number on all packages and shipping manifests to ensure proper
identification and payment of invoices. A complete packing list must accompany each shipment.
History
2018-07-16: Removed Dell resellers at Dell’s request.
2018-07-26: Added eGroup as EMC reseller.
2018-07-30: Added Cambridge Computer Solutions, Davenport Group, and NWN as EMC resellers.
2018-08-08: Added Sirius Computer Solutions as EMC reseller. Added Cambridge Computer Solutions and Davenport
Group as Dell resellers. Fortinet was awarded as a 204X Vendor.
2018-08-10: Added Presidio as EMC reseller.
2018-08-15: Removed Alphanumeric Systems as Lenovo reseller. Added Meridian IT as Lenovo reseller. Added
Nitor Solutions and Sirius Computer Solutions as Dell resellers.
2018-08-24: Added Corus360 as IBM reseller.
2018-08-29: Added Mainline as EMC reseller.
2018-08-31: Updated Fortinet contact info.
HCBOC 030226 Pg. 187
Page 52 of 57
2026-01-28
2018-09-20: Pricing Exception note added
2018-10-01: Carahsoft awarded for Gigamon, Infoblox, Nutanix, and Palo Alto Networks products.
2018-10-09: Updated Aerohive contact information.
2018-10-19: NetApp awarded as 204X vendor.
2018-10-23: Carahsoft awarded for F5 Networks products
2018-10-31: Removed eGroup at EMC’s request and added Data Networks of America as EMC reseller.
2018-11-09: Added CDWG & NWN as Dell resellers. Added Carolina Advanced Digital as Fortinet reseller.
2018-11-19: Added ePlus Technology and Tiber Creek Consulting as Fortinet resellers. Added Tiber Creek
Consulting as Dell reseller.
2018-12-01: CDWG awarded for Belkin, Riverbed, and Tripp Lite products. Added Data Network Solutions, Presidio,
and Sirius Computer Solutions as Carahsoft resellers.
2018-12-10: Removed Mainline as EMC Reseller. Added eGroup as EMC Reseller.
2018-12-13: Carahsoft awarded Symantec products.
2019-01-04: CDWG awarded for Rubrik products.
2019-01-17: StepCG added as Extreme Networks reseller.
2019-02-01: ViON awarded for Hitachi products.
2019-02-05: Insight Public Sector as IBM Reseller. ANC Group added as Ruckus Networks Reseller.
2019-02-06: Added NWN as Carahsoft Reseller.
2019-02-18: ViON awarded for Hedvig products.
2019-02-26: Added SHI as Carahsoft Reseller. Removed Alphanumeric Systems as a Fujitsu reseller. Added
BlueRange Technology as a Fujitsu Reseller.
2019-03-08: Added BridgeTek Solutions as Fortinet reseller.
2019-03-13: Added CDWG as Carahsoft Reseller.
2019-03-20: Updated Lenovo contact information
2019-04-01: Cisco and Avaya awarded as 204X vendors. Added ePlus Technology as Carahsoft Reseller.
2019-04-17: Added CDWG as Ciena Reseller.
2019-05-02: Removed Meridian IT as Lenovo reseller. Added Alphanumeric Systems as Lenovo reseller.
2019-05-20: Arista Networks awarded as 204X vendor.
2019-06-04: Added Infoblox products to Data Network Solutions under Carahsoft.
2019-06-24: Removed Tiber Creek Consulting as Dell 204X reseller. Added SHI as a Dell 204X reseller.
2019-07-10: Removed General Datatech as Fujitsu 204X reseller. Added Cambridge Computer Services, Inc. as
Fujitsu 204X reseller.
2019-07-13: Updated Contact Information for NWN.
2019-07-23: Added CenturyLink Communications as Ciena 204X reseller.
2019-07-31: Removed Insight Public Sector as IBM 204X reseller. Added Sirius Computer Solutions and
Technologent as IBM resellers. Updated Corus360 to Converge Acquisition LLC.
2019-08-15: Updated HP address.
2019-08-19: Removed BridgeTek Solutions as Aerohive 204X reseller.
2019-10-01: VMware awarded as 204X vendor. BlueCat Networks awarded as 204X vendor.
2019-10-04: Removed Seeds of Genius as Fujitsu 204X reseller. Added HQ Associates as Fujitsu 204X reseller.
2019-10-07: Updated Sirius Computer Solutions contact information.
2019-10-21: Updated CNIC, Inc. contact information. Updated Lenovo contact information.
2019-11-07: Added SHI as BlueCat Networks 204X reseller. Added Achieve 1, Presidio Networked Solutions, and
Sirius Computer Solutions as VMware 204X resellers.
2019-11-18: Added NWN Corporation as VMware 204X reseller. Removed Sirius Computer Solutions as Carahsoft
reseller. Added Enterprise IT Solutions (EITS) as Carahsoft 204X reseller. Removed Nitor Solutions as
Dell 204X reseller. Added Presidio Networked Solutions as Dell 204X reseller.
2019-12-06: Added SHI as VMware 204X reseller.
2019-12-18: Added CDWG as VMware 204X reseller. Added Pharr Technologies as Extreme Networks 204X reseller.
Updated contact info. for Ciena.
2020-02-12: Carahsoft awarded for SecureWorks products.
2020-03-03: EMC removed NWN Corporation as a 204X reseller and added Rove, LLC as an EMC 204X reseller.
VMware added Dell as an authorized 204X reseller.
2020-03-04: VMware no longer accepts direct orders. VMware orders must be placed with VMware authorized 204X
reseller.
2020-03-17: Added Infoblox products to NWN Corporation under Carahsoft 204X contract.
2020-03-24: Removed Applied Data Technologies as HPE 204X reseller. Added Mainline Information Systems as
HPE 204X reseller.
2020-04-06: Updated Dell contact information.
2020-04-07: Removed Data Networks of America as an EMC 204X reseller and added Achieve 1 as EMC 204X
reseller.
HCBOC 030226 Pg. 188
Page 53 of 57
2026-01-28
2020-04-27: Added SpartanTec, Inc. as a Fortinet 204x reseller. Added StepCG as an Avaya authorized 204X
reseller. Updated Avaya contact information.
2020-05-05: Removed Achieve 1, LLC. as EMC 204X reseller and added Level Solutions Group, LLC.
2020-06-08: Fujitsu America, Inc. terminated from 204X contract after notification to State that it will no longer be a
hardware provider for server, storage, and networking equipment in North America.
2020-06-18: Removed eGroup Holding Company as an EMC 204X reseller and added AHEAD, Inc.
2020-07-31: Removed Hedvig products from 204X after Commvault acquisition. Commvault requested removal.
2020-08-17: Updated HPE contact information. Updated Dell contact information. Updated SHI contact information.
Added SHI as Fortinet 204X reseller.
2020-08-19: Corrected NetApp discount percentages.
2020-08-27: Added CDWG as Fortinet 204X reseller.
2020-08-28: Added NetSource ET LLC as Ruckus Networks 204X reseller.
2020-09-24: Updated Avaya contact information.
2020-09-28: Removed High Performance Technologies as HPE 204X reseller. Add Veristor Systems, Inc. as an HPE
204X reseller.
2020-10-06: Updated EITS contact information
2020-10-28: Added Tiber Creek Consulting as Dell 204X reseller. Removed NWN Corporation as Dell 204X reseller.
2020-10-30: Added Internetwork Services Incorporated, dba Internetwork Engineering and Tego Data Systems, LLC
as Pure Storage 204X resellers. Removed Converge Acquisition LLC (formerly Corus 360) and Sirius
Computer Solutions as Pure Storage 204X resellers.
2020-11-02: Updated Cisco contact information. Added Meridian IT, Inc. as Avaya 204X reseller.
2020-11-05: Updated Dell contact information.
2020-11-20: Updated HPE contact information.
2020-12-01: Updated HPE contact information.
2020-12-07: Updated NetApp contact information. Added OnWire Consulting Group, LLC as an IBM 204X reseller.
2020-12-08: Removed OnWire Consulting Group, LLC. as IBM 204X reseller per IBM’s request.
2020-12-10: Carahsoft awarded for Veritas non-Cloud software and maintenance. Updated Arista Networks contact
information.
2020-12-17: Carahsoft removed NWN as 204X reseller and added Insight Public Sector.
2020-12-29: Lenovo removed Alphanumeric Systems as 204X reseller and added 5S Technologies.
2021-01-08: Carahsoft awarded for Forescout Technologies products.
2021-01-25: Updated VMware-Dell contact information.
2021-02-12: Carahsoft removed ePlus as a 204X reseller and added NWN Corporation. Avaya added Tricom
Communications Services, Inc. as a 204X reseller.
2021-03-09: Updated Carahsoft-Veritas pricing discount (corrected via Amendment 1).
2021-03-25: Updated VMware contact information.
2021-04-22: Removed eGroup Holding Company, LLC and Level Solutions Group as EMC 204X resellers. EMC
added Data Networks of America as 204X designated reseller.
2021-05-01: Added CenturyLink Communications, LLC dba Lumen Technologies Group as an Avaya 204X reseller;
Added Walker and Associates, Inc. as Ciena 204X reseller; Removed Davenport Group and Sirius
Computer Solutions as EMC 204X resellers and added Level Solutions Group and Drala Project Inc. DBA
The ReDesign Group as EMC 204X resellers; Extreme Networks removed Lockstep Technology Group,
Pharr Technologies Co. Inc. as Extreme 204X resellers; Removed SHI as Aerohive Networks reseller.
2021-05-10: Extreme Networks added Enterprise Systems Corporation as a 204X reseller.
2021-05-31: Updated HPE address information. Removed Achieve-1 LLC as VMware 204X reseller and added World
Wide Technology, LLC. as VMware 204X reseller.
2021-06-10: VRAR requirement added for Abnormal Qty. Requests for State or Cloud hosted solutions.
2021-06-18: Corrected NWN info. under Carahsoft.
2021-07-06: Removed Rove, LLC. as EMC 204X reseller and added SHI.
2021-07-15: Removed NWN as VMware 204X reseller and added Data Network Solutions (DNS) as VMware 204X
reseller.
2021-07-20: Removed Data Networks of America as EMC 204X reseller and added eGroup Holding Company as
EMC 204X reseller.
2021-07-27: Added Data Network Solutions, Inc. as an Arista Networks 204X reseller.
2021-07-31: Removed DLT Solutions, LLC. as NetApp 204X reseller.
2021-08-11: Removed Mainline Information Systems as HPE 204X reseller and added Applied Data Technologies as
HPE 204X reseller. Updated language regarding VRAR requirement from ESRMO.
2021-08-24: Updated Pure Storage contact information. Removed NWN Corporation as Carahsoft 204X reseller.
Added World Wide Technology as Carahsoft 204X reseller.
2021-09-09: IBM assignment of Infrastructure Services portion of their 204X to Kyndryl, Inc (wholly-owned IBM
subsidiary). Updated SHI contact information.
HCBOC 030226 Pg. 189
Page 54 of 57
2026-01-28
2021-10-28: Added Presidio Networked Solutions as NetApp 204X reseller.
2021-12-06: Carahsoft awarded for FireEye products.
2021-12-10: Removed BridgeTek Solutions as Fortinet 204X reseller. Added Katalyst Network Group as Fortinet 204X
reseller. Updated Lenovo contract manager information.
2021-12-16: Updated A3 Communications contact information.
2021-12-21: CDWG awarded for APC by Schneider Electric IT Corporation products.
2021-12-28: Updated ESRMO email link.
2022-01-04: Removed NetSource ET LLC as Ruckus Networks 204X reseller. Added Howard Technology Solutions, a
division of Howard Industries, Inc., as a Ruckus Networks 204X reseller.
2022-01-07: Removed Applied Data Technologies as HPE 204X reseller. Added Trace3 LLC as HPE 204X reseller.
2022-01-11: Removed Aerohive Networks from 204X. Aerohive was purchased by Extreme Networks and the
Aerohive Networks 204X contract was assigned via an amendment to Extreme Networks.
2022-01-24: Added OnWire Consulting Group, LLC as IBM 204X reseller.
2022-01-26: Updated Dell contact information. Clarified Value Added Services language.
2022-02-04: Removed e-Group Holdings Company as EMC 204X reseller. Added Data Network Solutions, Inc as
EMC 204X reseller. Clarified VRAR applies to new purchase requests of State hosted and Cloud Vendor
Hosted Solutions.
2022-03-02: Updated Cisco contact information.
2022-03-04: Added Softchoice Corporation as IBM 204X reseller. Removed Blue Ally as HPE 204X reseller. Added
Mainline Information Systems, Inc. as HPE 204X reseller.
2022-03-10: Added missing contact information for Trace3 LLC.
2022-03-15: Removed SpartenTec as Fortinet 204X reseller. Added Rove, LLC. as Fortinet 204X reseller.
2022-03-21: Updated Sirius Computer Solutions name and contact information.
2022-04-01: ViON removed as the Hitachi Vantara single authorized reseller per Hitachi Vantara. Enterprise IT
Solutions LLC. added as Hitachi Vantara single authorized reseller at Hitachi Vantara’s request.
2022-04-07: Removed Enterprise Systems Corporation as an Extreme Networks 204X authorized reseller. Added
Encore Technology Group, LLC. as Extreme Networks 204X authorized reseller. Updated SHI contact
information. Updated VMware contact info.
2022-04-08: Removed Rove and CDWG as Cisco 204X authorized resellers. Added World Wide Technologies as
Cisco 204X authorized reseller.
2022-04-19: Added TDSynnex as Cisco 204X authorized reseller. Updated SHI contact info.
2022-04-21: Removed CDWG as Dell 204X authorized reseller and added NWN Corporation as Dell 204X authorized
reseller.
2022-04-25: Updated CDWG contact info.
2022-05-05: Updated Carahsoft contact info.
2022-05-11: Removed Data Networks of America, Inc as EMC 204X authorized reseller and added eGroup Holding
Company LLC as EMC 204X authorized reseller.
2022-06-16: Removed Meridian IT as Extreme Networks 204X authorized reseller and add A3 Communications and
CNIC, Inc. as Extreme Networks authorized 204X resellers.
2022-07-13: Updated Dell contact info. NetApp removed Presidio Networked Solutions and ViON Corporation as
NetApp 204X authorized resellers and added Tego Data Systems LLC and World Wide Technology LLC
as NetApp 204X resellers.
2022-08-02: Updated Corus360 name to Converge Technology Solutions (IBM and Lenovo 204X reseller). Updated
CDWG contact information.
2022-08-05: Removed Katalyst Network Group as Fortinet authorized 204X reseller and added Bridgetek Solutions as
Fortinet authorized 204X reseller.
2022-08-19: Removed World Wide Technology as Carahsoft 204X reseller and added ePlus Technology. Updated TD
Synnex contact information.
2022-08-22: Lenovo removed Converge Technology Solutions (formerly Corus 360) as an authorized Lenovo 204X
reseller. Fortinet removed BridgeTek Solutions as Fortinet authorized 204X reseller and added Katalyst
Network Group as Fortinet authorized 204X reseller.
2022-08-30: HPE removed CDWG as authorized 204X reseller and added ePlus Technology.
2022-09-13: Added Forescout products under Carahsoft – EITS.
2022-09-26: Updated HPE contact information.
2022-10-14: Removed Mainline as HPE authorized 204X reseller and added BlueAlly Technology as HPE authorized
reseller.
2022-11-08: Removed Trace3 as HPE authorized 204X reseller and added Mainline Information Systems as HPE
authorized reseller. Removed Tego Data Systems as Pure Storage authorized 204X reseller and added
BlueAlly as authorized Pure Storage authorized 204X reseller.
2022-11-15: Updated contact information for World Wide Technology
2022-11-28: Removed Soft Choice as IBM 204X reseller and added InfoSystems as IBM 204X reseller.
HCBOC 030226 Pg. 190
Page 55 of 57
2026-01-28
2022-12-01: Removed NWN Corporation as Dell 204X reseller and added Winslow Technology Group as Dell 204X
reseller. Updated HPE contact information.
2022-12-12: Removed Carolinas IT as Lenovo authorized 204X reseller. Updated contact information for Carolina
Advanced Digital, Inc., Data Network Solutions, Inc., and Veristor Systems, Inc.
2022-12-21: Added Tego Data Systems, LLC as Lenovo authorized 204X reseller
2023-01-23: Removed StepCG, LLC as an Avaya authorized 204X reseller and added ConvergeOne as an Avaya
authorized 204X reseller.
2023-02-09: Updated CDWG and Insight contact information.
2023-02-17: Removed SHI and The Drala Project Inc., dba ReDesign Group, as EMC authorized 204X resellers.
Added iTi Communications, LLC as EMC 204X reseller.
2023-02-20: Removed Ahead, Inc. as EMC 204X reseller.
2023-02-27: Updated Fortinet contact information. Updated Insight Public Sector contact information.
2023-03: Updated Insight Public Sector
2023-05-08: Juniper Networks awarded as 204X vendor. Updated World Wide Technology contact information.
Updated Data Network Solutions contact information. Added CDWG, Data Network Solutions, Encore
Technology, and World Wide Technology as Juniper 204X resellers.
2023-05-11: Added NWN Carousel as Juniper Networks 204X reseller.
2023-05-12: Removed Mainline as HPE 204X reseller. Added Presidio as an HPE 204X reseller.
2023-06-15: Exercised first one year renewal option for STC 204X with existing awarded vendors. Removed BlueCat
Networks as awarded vendor as they are no longer registered to do business with NC Secretary of
State’s Office and have not registered any sales on the 204X contract. Updated various vendor and
reseller contact information. Removed Tiber Creek as Dell 204X reseller and added Level Solution Group
as Dell 204X reseller. Removed Ciena 204X reseller Integration Partners Corporation as they are not
showing registered on NC Secretary of State’s Office. Removed A3 Communications as Ruckus
Networks authorized 204X resellers. Added Enterprise IT Solutions as Ruckus Networks 204X reseller.
2023-06-27: Updated Ruckus contact information. Updated Abnormal Qty. procedures.
2023-07-01: Amendment 1 to Carahsoft-Nutanix 204X contract modified discount off list percentage.
2023-07-13: Removed Winslow Technology Group as Dell authorized 204X reseller and added NWN Corporation as
Dell authorized 204X reseller.
2023-08-18: Added Mainline Information Systems as EMC authorized 204X reseller.
2023-08-29: Updated SHI contact information.
2023-09-13: Removed Rove as Fortinet 204X authorized reseller.
2023-09-27: Added Presidio Networked Solutions LLC as Juniper Networks authorized 204X reseller.
2023-09-28: Updated Presidio Networked Solutions contact information.
2023-10-12: Updated Avaya contact information
2023-10-31: Updated HPE contact information.
2023-11-03: Updated Carolina Advanced Digital, Inc. contact information.
2023-11-27: Updated Ciena contract information.
2023-11-30: Removed A3 Communications, Inc. as Extreme Networks authorized 204X reseller and added Enterprise
IT Solutions (EITS) as Extreme Networks authorized 204X reseller. Removed Sirius Computer Services
as VMware authorized 204X reseller.
2024-01-05: Updated Howard Technology Solutions contact information.
2024-01-19: Updated IBM contact information.
2024-01-29: Updated CDWG contact information
2024-02-06: Removed Sirius Computer Solutions, LLC. as Dell authorized 204X reseller and added Ahead Inc. as Dell
authorized reseller.
2024-02-12: Changed Ruckus Networks legal name to Ruckus Wireless LLC.
2024-02-23: Removed CDWG as Extreme Networks authorized 204X reseller and added Enterprise Systems
Corporation as Extreme Networks authorized 204X reseller.
2024-03-01: Removed 5S Technologies as Lenovo 204X authorized reseller and added BridgeTek Solutions LLC as
Lenovo authorized 204X reseller.
2024-03-15: Added Level Solutions Group, LLC. as Fortinet 204X authorized reseller.
2024-03-27: Updated Dell contact information. Updated TDSynnex quote email address.
2024-04-08: Added Drala Project Inc. DBA The ReDesign Group as EMC 204X
2024-05-31: VMware contract assigned to CA, Inc., a Broadcom Company.
2024-06-27: Exercised second one-year renewal options for STC 204X with existing awarded vendors. The following
vendor contact updates were made to the 204X contract:
• Arista Networks – Added Presidio Networked Solutions, Brooks Network Services, LLC., and
ePlus Technology as authorized 204X resellers.
• Cisco – updated Presidio contact information.
HCBOC 030226 Pg. 191
Page 56 of 57
2026-01-28
• Extreme Networks – Removed Enterprise Systems Corporation as 204X reseller. Added CDWG
as 204X reseller.
• Fortinet – updated Fortinet contact information. Removed SHI as a reseller and added BridgeTek
Solutions as Fortinet authorized 204X reseller
• IBM – removed InfoSystems, Inc. as a 204X reseller.
• Lenovo – updated contact information.
• NetApp – updated NetApp contact information.
• Pure Storage – updated Pure Storage contact information.
• CA, Inc. – removed Dell Marketing LP as 204X reseller.
2024-07-01: Updated Optional renewals from 4 to 3 remaining.
2024-07-08: Removed Veristor as HPE 204X reseller. Added High Performance Technologies as HPE 204X reseller.
2024-07-15: Added Prolifics Inc as IBM 204X reseller.
2024-07-24: Carahsoft request to remove EITS and add Mainline Information Systems as 204X reseller due to
Mainline acquisition of EITS.
2024-08-07: EITS-Hitachi Vantara contract assigned to Mainline Information Systems due to Mainline acquisition of
EITS. Updated CA, Inc. (formerly VMware) to allow CA, Inc. to accept direct orders. Extreme Networks
request to remove EITS and add Mainline Information Systems as 204X reseller due to Mainline
acquisition of EITS.
2024-09-26: Removed NWN Corporation as Dell 204X reseller. Added The Drala Project Inc. dba ReDesign Group as
Dell 204X reseller.
2024-09-27: Added Carahsoft as a CA, Inc. (formerly VMware) authorized 204X reseller. Ruckus Wireless requests to
remove EITS and add Mainline Information Systems as a 204X reseller due to Mainline acquisition of
EITS.
2025-02-03: Removed High Performance Technologies and ePlus Technologies as HPE 204X reseller. Added
Verinext Corp. and Netcom Business Solutions, Inc. as HPE authorized 204X resellers.
2025-03-03: Carahsoft awarded Cohesity products and services per 2022 Open Enrollment. Pure Storage removed
Internetwork Services Incorporated (IE) as Pure Storage authorized 204X reseller.
2025-03-06: Updated Lenovo contact information. Removed SHI International Corp.as Lenovo authorized 204X
reseller. Added GovConnection, Inc. dba Connection Public Sector Solutions as Lenovo authorized 204X
reseller. Updated Data Network Solutions contact information.
2025-03-21: Updated Cisco’s contact information. Removed Davenport Group as a Dell authorized 204X reseller.
Added World Wide Technology as Dell authorized 204X reseller.
2025-04-02: Removed Netcom Business Solutions, Inc. as HPE 204X authorized reseller and added Mainline
Information Systems, Inc. as HPE authorized 204X reseller. CA, Inc. (formerly VMware) removed Data
Network Solutions, Inc. as CA/VMware 204X authorized reseller.
2025-04-07: Updated Lenovo contact information. Added Mainline Information Systems, Inc. as CA, Inc. (formerly
VMware) 204X authorized reseller.
2025-04-14: Cisco removed Internetwork Services Incorporated, dba Internetwork Engineering as a Cisco 204X
authorized reseller. Added Data Network Solutions, Inc. as Cisco 204X authorized 204X reseller.
2025-04-28: Updated company name for Ciena 204X authorized reseller to Walker and Associates, Inc. dba NetCeed.
2025-05-09: Removed CNIC, Inc. and RMSource as Extreme Networks authorized 204X reseller. Added Telcom, Inc.
as Extreme Networks authorized 204X reseller.
2025-05-23: Removed Level Solutions Group, LLC. as Fortinet 204X authorized reseller. Added Data Network
Solutions, Inc. as Fortinet 204X authorized reseller.
2025-06-04: Updated Data Network Solutions, Inc. contact information. Removed Ahead, Inc. as a Dell authorized
204X reseller and added Davenport Group, Inc. as Dell authorized 204X reseller.
2025-06-10: Added World Wide Technology, LLC. as an authorized Extreme Networks 204X reseller.
2025-06-30: Exercised third one-year renewal options for STC 204X with existing awarded vendors. Removed FireEye
products under Carahsoft. FireEye products are no longer owned by FireEye and have not registered
sales in the last year. Removed Rubrik products from CDWG pending submittal of current third-party
security attestation.
2025-07-02: Re-added Rubrik under CDWG.
2025-07-08: The following vendor contact updates were made to the 204X contract:
• Carahsoft – updated Carahsoft contact information.
• Cisco – updated contact information for ePlus, NWN Carousel, and TDSynnex.
• Fortinet – updated Fortinet contact information. Removed SHI International Corp. as 204X reseller.
Added BridgeTek Solutions LLC as 204X reseller.
• IBM – updated contact information for IBM and Thomas Gallaway.
• Kyndryl – updated Kyndryl contact information.
• NetApp – updated contact information and addresses for NetApp, Data Network Solutions, ePlus
Technology, and Tego Data Systems.
HCBOC 030226 Pg. 192
Page 57 of 57
2026-01-28
• Pure Storage – updated Pure Storage contact information.
• Ruckus Wireless – updated Pure Storage contact information.
2025-08-01: Updated BlueAlly contact information.
2025-08-13: Carolina Advanced Digital acquired by Eastern DataComm LLC. Updated reseller contact information for
Fortinet and HPE.
2025-09-05: Updated HPE contact information. Removed ReDesign Group as Dell 204X reseller and added Sidepath
Inc. as Dell authorized 204X reseller. Removed Bridgetek Solutions as a Ruckus Wireless 204X reseller
and added Lockstep Technology Group LLC as Ruckus Wireless authorized 204X reseller.
2025-09-16: Removed Verinext Corp. as HPE authorized 204X reseller and added ePlus Technology as HPE
authorized resellers.
2025-10-03: Removed NWN Carousel as NetApp authorized 204X reseller and added Cambridge Computer Services,
Inc as NetApp authorized 204X reseller.
2025-10-06: Removed Davenport Group, Inc. as Dell authorized 204X reseller and added United Data Technologies,
Inc. as Dell authorized 204X reseller.
2025-10-10: Removed World Wide Technology as Juniper authorized 204X reseller and added SHI as Juniper
authorized 204X reseller. Added Sidepath Inc. as CA/Broadcom 204X authorized reseller.
2025-10-30: Removed World Wide Technology as CA/Broadcom authorized 204X reseller.
2025-12-12: Removed Data Network Solutions, Inc and BridgeTek Solutions / Lockstep Technology as Fortinet
reseller. Added Advanced Personal Computing, Inc. (dba Liquid Networx) as a Fortinet authorized
reseller. Updated Fortinet contact information. Removed Mainline as Extreme Networks authorized 204X
reseller and added Vector Technology Group as Extreme Networks authorized 204X reseller.
2025-12-19: Removed BridgeTek Solutions as a Lenovo 204X reseller.
2025-12-26: Added AMSYS Innovative Solutions, LLC as a Lenovo 204X reseller.
2026-01-02: Added United Data Technologies, Inc. as a Lenovo 204X reseller.
2026-01-09: Added Achieve 1, LLC. as authorized CA/Broadcom 204X reseller.
2026-01-13: Updated Lenovo contact information.
2026-01-23: Broadcom/CA assignment of former VMware Horizon product line of their 204X to Omnissa, LLC. Added
Carahsoft Technology Corporation and Presidio Networked Solutions LLC as Omnissa, LLC. authorized
204X resellers. Removed WWT as Dell 204X reseller and added Davenport Group, Inc. as Dell
authorized 204X reseller.
2026-01-28: Added XenTegra, LLC as Omnissa authorized 204X reseller.
-end-
HCBOC 030226 Pg. 193
2013126000310-03Change Request:
02/13/2026DATE:
PAGE:1 of 5
FROM:TO:Harnett County
Ira Hall
ihall@harnett.org
(p) 910-814-6388
(f) (910) 814-2662
Presidio Network Solutions Group, LLC [Charlotte,NC]
Danielle Snow
daniellesnow@presidio.com
SHIP TO:Harnett County
420 McKinney Parkway
Lillington NC-27546
Ira Hall
910-814-6388
ihall@harnett.org
BILL TO:Harnett County
420 McKinney Parkway
Lillington NC-27546
Ira Hall
910-814-6388
ihall@harnett.org
Holly Hill
Ryan Petrie
Title:
Inside Sales Rep:
Account Manager:
EA - Sub764871 FLEX3 - 5YR Renewal 2026
Customer #:HARNE003
Subscription #:5014552500298
Contract Vehicle:North Carolina Information Technology Cisco
IT Contract 204X
Comments
#Part #Description Unit Price Ext PriceQty Net Change
A-FLEX-3 Remaining Term:
Auto-Renewal Term:
60 months
Do Not Renew
Billing Model:
Requested Start Date:02/27/2026
Annual Vendor Subscription ID:Sub764871
1 A-FLEX-3 Collaboration Flex Plan 3.0 1 $0.00$0.00 $0.00
Recurring Charges
3 A-FLEX-P-CALL Prem to Webex Calling / UCM Cloud 782 Users
for
60 months
$0.00$0.00 $0.00
4 A-FLEX-EACL EntW Webex Calling 782 Users
for
60 months
$395,230.62$8.4235 $0.00
5 A-FLEX-PROPACK-ENT Pro Pack for Cisco Control Hub Entitlement 939 Users
for
60 months
$0.00$0.00 $0.00
6 A-FLEX-C-DEV-ENT Cloud Device Registration Entitlement 939 Users
for
60 months
$0.00$0.00 $0.00
7 A-FLEX-CL-CA Webex Calling Common Area Entitlement 391 Users
for
60 months
$0.00$0.00 $0.00
10 A-FLEX-MSG-ENT Messaging Entitlement 939 Users
for
60 months
$0.00$0.00 $0.00
HCBOC 030226 Pg. 194
2013126000310-03Change Request:
02/13/2026DATE:
PAGE:2 of 5
14 A-AUD-OCP1-EA Outbound Calling Plan - Committed Enterprise Agreement
User
1 Users
for
60 months
$150.00$2.50 $0.00
17 SVS-FLEX-SUPT-BAS Cisco Support Standard 782 Each
for
60 months
$0.00$0.00 $0.00
21 A-FLEX-C-PRO Webex Calling Entitlement 939 Users
for
60 months
$0.00$0.00 $0.00
24 A-FLEX-FILESTG-ENT File Storage Entitlement 18768 Users
for
60 months
$0.00$0.00 $0.00
32 A-FLEX-LGW-CUBE CUBE for Webex Calling (2)391 Users
for
60 months
$0.00$0.00 $0.00
38 A-FLEX-P-UCXN Unity Connection Smart License (1)0 Users
for
0 months
$0.00$0.00 $0.00
39 A-FLEX-P-CA Common Area Smart License (1)0 Users
for
0 months
$0.00$0.00 $0.00
40 A-FLEX-EAPL EntW On-Premises Calling 0 Each
for
0 months
$0.00$4.26 $0.00
41 A-FLEX-EXP-RMS-S Expressway Rich Media Session included with Flex (1)0 Units
for
0 months
$0.00$0.00 $0.00
42 A-FLEX-P-ER Emergency Responder Smart License (1)0 Users
for
0 months
$0.00$0.00 $0.00
43 A-FLEX-SW-12.5-K9 On-Premises SW Bundle v12.5 (1)0 Users
for
0 months
$0.00$0.00 $0.00
44 A-FLEX-P-ACC Access Smart License (1)0 Users
for
0 months
$0.00$0.00 $0.00
45 A-FLEX-SME-S Session Manager (1)0 Users
for
0 months
$0.00$0.00 $0.00
46 A-FLEX-P-EA On-Premises Smart License - EA (1)0 Users
for
0 months
$0.00$0.00 $0.00
47 A-FLEX-SRST-E SRST Endpoints (1)0 Users
for
0 months
$0.00$0.00 $0.00
Usage Charges
HCBOC 030226 Pg. 195
2013126000310-03Change Request:
02/13/2026DATE:
PAGE:3 of 5
2 A-FLEX-ERC Emergency Response Center Call fee per location search US Per Instance $0.00$38.70 $0.00
8 A-AUD-U-SN-NL-U Service Number Non Local Bundle Per user per d $0.00$0.0329 $0.00
9 A-AUD-U-SN-U Service Number Bundle Per user per d $0.00$0.0329 $0.00
11 A-AUD-DATE-U Port Order Change / Cancel Fee (Expedited)Per Each $0.00$100.00 $0.00
12 A-AUD-AHP-FEE-U Port Order After Hours Fee Per Each $0.00$170.00 $0.00
13 A-AUD-OCP1-U Outbound Calling Plan- Uncommitted Usage Overage Per user per d $0.00$0.1315 $0.00
15 A-AUD-U-TN-NL Telephone number (TN) for Non Local Number- Uncommitted Per user per d $0.00$0.0329 $0.00
16 A-AUD-PSTN-INT-NL International Metered Calling for Non Local Per Minute $0.00$0.00 $0.00
18 A-AUD-PSTN-INT International Metered Calling for Local Per Minute $0.00$0.00 $0.00
19 A-AUD-CNCL-U Port Order Cancellation Fee Per Each $0.00$5.00 $0.00
20 A-AUD-PSTN-SN-U Service Number Overage Per Minute $0.00$0.003 $0.00
22 A-AUD-U-TN Telephone number (TN) for Local Number- Uncommitted Per user per d $0.00$0.0329 $0.00
23 A-AUD-PSTN-SN-NL-U Service Number Non Local Overage Per Minute $0.00$0.003 $0.00
25 A-AUD-SNAP-FEE-U Port Order Snapback Fee Per Each $0.00$500.00 $0.00
26 A-AUD-BT-SMS-OUT Business Texting SMS Message - Outbound Per Message $0.00$0.0085 $0.00
27 A-AUD-PSTN-IBTF Inbound Toll Free Minutes Overage Per Minute $0.00$0.029 $0.00
HCBOC 030226 Pg. 196
2013126000310-03Change Request:
02/13/2026DATE:
PAGE:4 of 5
28 A-AUD-BT-MMS-OUT Business Texting MMS Message - Outbound Per Message $0.00$0.025 $0.00
29 A-AUD-BT-MMS-IN Business Texting MMS Message - Inbound Per Message $0.00$0.025 $0.00
30 A-AUD-BT-POOL T-Mobile Number Pool Request.Per Each $0.00$50.00 $0.00
31 A-AUD-U-IBTF Inbound Toll Free Number Bundle Uncommitted Plan Per user per d $0.00$0.164 $0.00
33 A-AUD-BT Business Texting Number Per Each $0.00$0.00 $0.00
34 A-AUD-BT-CMPN Business Texting Campaign Registration Fee Per Each $0.00$15.00 $0.00
35 A-AUD-ACT-IBTF Inbound Toll Free Activation Fee Per Each $0.00$15.00 $0.00
36 A-AUD-BT-CMPN-FEE Business Texting Campaign Fee Per Each $0.00$10.00 $0.00
37 A-AUD-BT-SMS-IN Business Texting SMS Message - Inbound Per Message $0.00$0.0085 $0.00
Sub Total:$395,380.62 $0.00
Grand Total:$395,380.62 $0.00
Existing Total
Charges
New Estimated Total
ChargesNet Change Summary
The Remaining Term and Extended Net Price are
calculated based on the requested start date, any
changes to this date will impact the remaining term and
price values.Net Estimated
Change
$79,076.12Recurring Annual Charges $ 0.00$ 0.00
$395,380.62Extended Net Price for 60 months $ 0.00 $ 0.00
HCBOC 030226 Pg. 197
2013126000310-03Change Request:
02/13/2026DATE:
PAGE:5 of 5
TERMS AND CONDITIONS OF THE REFERENCED CONTRACT SHALL GOVERN THIS QUOTE.
QUOTE VALID FOR 30 DAYS
Customer hereby authorizes and agrees to make timely payment for products delivered and services
rendered, including payments for partial shipments
Customer Signature Date
HCBOC 030226 Pg. 198
\\lecfile\department\Admin\Clerk to the Board docs\AGENDAS\2026\030226\9D.1 agendaform2026 Ripple Tower
Agreement.docx Page 1 of 1
Board Meeting
Agenda Item
MEETING DATE: March 2, 2026
TO: HARNETT COUNTY BOARD OF COMMISSIONERS
SUBJECT: Request for Approval: Transfer Tower Access Agreement to Ripple
REQUESTED BY: Ira Hall - CIO, Information Technology Department
REQUEST:
Ripple Fiber requests that Harnett County transfer the Tower Access Agreement from
CloudWyze to Ripple Fiber. The assets on these two towers must remain in place until
Ripple completes its fiber build-out to replace this wireless connection.
Site 1
Site Name: Lillington
Site Address: 1005 Edwards Brothers Dr., Lillington, Harnett County, NC
Site 2
Site Name: Oakridge River Rd
Site Address: 1979 Oakridge River Rd, Fuquay-Varina, NC 27526
FINANCE OFFICER’S RECOMMENDATION:
COUNTY MANAGER’S RECOMMENDATION:
Item 9D
HCBOC 030226 Pg. 199
VERTICAL ASSET ACCESS AGREEMENT
THIS VERTICAL ASSET ACCESS AGREEMENT (including the Exhibits hereto, this “Agreement”) made
this _____ day of ___________, 2025 (the “Effective Date”), by and between RIPPLE FIBER ENC, LLC ., a
Delaware Limited Liability Company (“Operator”) and COUNTY OF HARNETT, NORTH CAROLINA
(“County”).
WHEREAS, County desires a solution to meet the needs of residents in the County who are unserved or
underserved with internet technology and related services.
WHEREAS, County issued a Request for Proposal (RFP) pursuant to North Carolina General Statute 153A-
349.60 and entered into a Broadband Services Agreement with Cloudwyze, Inc. to provide for such Services,
including the installation of equipment upon and use of structures on the water towers and/or other vertical assets
(the “Vertical Assets”) located and erected upon that real property described in Exhibit “A” (the underlying land
and all improvements located thereon from time to time are herein the, “Property”).
WHEREAS, Operator assumed Cloudwyze’s fiber operations and infrastructure upon execution of a
Purchase Agreement and Transition Services Agreement dated September 24, 2024 by and between Cloudwyze and
Operator.
WHEREAS, Operator assumed Cloudwyze’s interest in the Broadband Services Agreement- Phase 2 upon
execution of an Assignment Agreement by and between CloudWyze, Operator, and County effective March 20, 2025.
WHEREAS, in order to enable Operator’s provision of the Services (defined below), Operator will require
access to and use of the Towers upon which Cloudwyze previously installed infrastructure pertaining to the provision
of such Services. Operator and County desire to provide for the terms and conditions for access to and use of the
Property as more specifically set forth herein.
NOW THEREFORE, in consideration of the covenants and agreements hereinafter set forth to be performed
by the parties hereto, and the provision by Operator of Services to serve a public purpose, it is agreed by and between
County and Operator as follows:
1.SERVICES. County and Operator desire to accomplish the public purpose of making certain Services
available to various of County’s residents and/or other persons who are underserved by access to Internet technology
and utilities (collectively, “Residents”), in accordance with the terms and conditions of this Agreement. “Services”
means Operator’s dedicated Internet access services, voice telecommunications services, and any other services that
Operator can provide to Residents by way of the System (as defined below). County is not responsible for any fees
or charges owing to Operator incurred by Residents. This is not a service agreement, nor is Operator obligated to
provide Services to Residents unless and until the System has been constructed on the Property.
County and Operator mutually acknowledge that the consideration described herein is sufficient to support
the rights and privileges of each provided in this Agreement. County acknowledges that the benefits which it is to
receive from the Grant Agreement are furthered by the execution of this Agreement and that entering into this
Agreement is material to receiving or realizing such benefits.
While this Agreement is in effect, Operator shall have the sole discretion over the use of the System, including
using the System as a repeater building module, receiver building module, commercial subscriber module, residential
subscriber module, repeater pole module/microcell, primary tower module, or secondary tower module. Operator
shall have such discretion over the use of the System so long as (i) Operator’s ability to provide Services to Residents
is not impaired, and (ii) such use does not violate any applicable law or agreement which Operator may have with
County or the Residents.
2.SYSTEM MAINTENANCE; REMOVAL. Operator shall, at its sole cost, maintain, repair and operate the
the System on the Towers, in accordance with generally accepted industry standards, applicable law, and regulations
HCBOC 030226 Pg. 200
2
(“Laws”). Operator shall secure all permits necessary for the operation, or removal of the System, and County shall
cooperate as is necessary to facilitate the same. County shall provide available drawings of the Property to assist
Operator in maintaining the System. “System” means Operator’s mounted transmission antennas and all
accompanying hardware, external Towers distribution wiring, internal Towers wiring, if necessary as determined in
Operator’s sole discretion, conduit, molding, cabinets, enclosing equipment, and all other facilities as further
described in the Plans and that Operator installs on the Property, regardless of whether such components are in use
at any given time. Operator shall at all times own and have the exclusive right to access and use the System, provided,
however, that Operator shall not alter the System without obtaining prior approval from County which approval shall
not be unreasonably withheld or delayed. Except in an emergency, County shall not knowingly permit any third party
to access, move, use, or interfere with any part of the System. The System is not and shall not be deemed to be affixed
to or a fixture of the Property.
Upon the expiration or proper earlier termination of this Agreement, Operator shall retain ownership of and
be required to remove all the components of the System. Notwithstanding anything to the contrary in this Agreement,
Operator shall obtain prior approval from County before any removal of the System is performed.
3. GRANT OF ACCESS; TERM. So long as Operator is in compliance with Section 2 of this Agreement,
County grants to Operator during the Term, a revocable license for entry, over, under, across, and through the
Property, and over and upon the Towers, together with all rights of access, ingress, and egress for the purpose of
permitting Operator and its contractors to design, construct, install, operate, maintain, upgrade, repair, replace, and
remove antenna(e) and related support equipment, which shall include hardware accompanying the antenna(e),
external Towers distribution wiring and all other facilities further described in the Plans and which Operator installs
upon the Towers, regardless of whether such components are in use at any given time (together, the “System”), and
all as described in the attached Exhibit B (the “Plans”), and subject to the terms and conditions of this Agreement.
County shall use commercially reasonable efforts to also provide to Operator, adequate space for installation and
operation of the System, in accordance with the Plans. The Term of this Agreement commences on the Effective Date
and, unless terminated earlier by Client due to default by Operator or pursuant to provisions of Section 1 or 14, shall
continue in full force and effect a period of sixty (60) months (the “Term”). The Term shall automatically renew for
successive periods of twelve (12) months unless the Grant Agreement expires or is sooner terminated. Either party
may terminate this Agreement by providing notice of such nonrenewal at least one hundred eighty (180) days prior
to the expiration of the Term.
4. COUNTY REPRESENTATIONS & WARRANTIES. County hereby represents and warrants as follows:
a. As of the Effective Date, County is the legal and equitable fee simple owner of the Property and
County has the authority to execute this Agreement and neither the execution of nor the performance under
this Agreement shall cause County to be in violation of any agreement, instrument, contract, law, rule or
regulation by which County is bound.
5. VERTICAL ASSET MAINTENANCE.
a. At Operator’s sole expense repair and restore all portions of the Property damaged by Operator
(regardless of whether such damage occurred during repair, or removal of the System, normal wear and tear
and damages not caused by Operator excepted) to its condition immediately prior to such damage. Operator’s
maintenance of the Systems shall be in compliance with all applicable laws and regulations.
HCBOC 030226 Pg. 201
3
b. County shall keep and maintain the Property in such condition as to permit Operator’s continued
usage thereof as contemplated in this Agreement. County shall not permit interference with the System or
with Operator’s use of the Property to provide Services.
6. NO WARRANTIES; LIMITATION OF LIABILITY. EXCEPT AS EXPRESSLY STATED IN THIS
AGREEMENT, OPERATOR MAKES NO REPRESENTATIONS OR WARRANTIES -- EXPRESS OR
IMPLIED -- REGARDING THE SYSTEM OR THE SERVICES, INCLUDING, BUT NOT LIMITED TO,
ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR
THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR FREE, AND ALL SUCH
WARRANTIES ARE HEREBY DISCLAIMED BY OPERATOR AND WAIVED BY CLIENT TO THE
EXTENT NOT PROHIBITED BY LAWS. NEITHER PARTY SHALL BE LIABLE TO THE OTHER OR
TO ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL, EXEMPLARY, PUNITIVE, INCIDENTAL,
OR CONSEQUENTIAL DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY THEREOF.
PROVIDED, HOWEVER, THAT OPERATOR SHALL REMAIN LIABLE FOR ANY DAMAGES
ATTRIBUTABLE TO HARM TO THE TOWER AND/OR WATER SERVICE PROXIMATELY CAUSED
BY THE ACTION OR INACTION OF OPERATOR.
7. RELOCATION. In the event either County or Operator desire to relocate the System during the Term,
such desiring party shall send a written request to relocate the System to the other party. The non-requesting party
shall respond to such request to relocate, in writing, within 21 days of receiving such relocation request. If the
parties agree to relocate the System, then this Agreement and the Plans shall be amended to reflect the same. Both
County and Operator hereby expressly acknowledge and agree that the party requesting the relocation shall be
responsible for the all costs and expenses of the other party, including, but not limited to, engineering and
contractor fees, and reasonable attorneys’ fees, incurred in connection with relocating the System.
8. ACCESS FEE. The Operator shall pay an access fee to the County during the Term of the Agreement. The
monthly rate will be a flat rate of Fifty Dollars ($50.00) per month per tower, which shall not increase for any reason
during the Term once Operator’s obligation to pay rent commences. The rent shall be payable to County on the first
day of each month during the Term, commencing in the month following the month in which Operator first installs
the System upon a Tower and causes it to be operational according to the Plans.
9. UTILITIES. As Operator requires, Operator shall provide for the AC electrical power necessary for the
operation of Operator’s System as set forth under the Plans.
10. INSURANCE. Operator maintains standard insurance coverages in connection with its provision of services
to all properties in the geographic area served by the Operator network, including the Property. Operator agrees to
maintain commercial general liability insurance coverage of not less than: Five Hundred Thousand Dollars
($500,000.00) per occurrence for personal injury and not less than One Million Dollars ($1,000,000.00) for property
damage resulting from any one accident. Operator may utilize an umbrella liability insurance policy to satisfy policy
limits required in this section. At request of County, County shall be named as an additional insured in the insurance
policy. Prior to cancellation or termination of any insurance coverage, Operator shall provide County with 30 days’
notice.
11. COUNTY NOT LIABLE FOR SYSTEM. In no event shall County be liable for any damage to the System
unless such damage is caused by the negligence or willful misconduct of County.
12. INDEMNIFICATION. Except for claims arising from the negligence or willful misconduct of County.
Operator will defend, indemnify, and hold harmless County from and against all claims, liabilities, losses, costs, or
damages (collectively, “Losses”), incurred by the County and arising out of (i) Operator’s installation, maintenance,
HCBOC 030226 Pg. 202
4
or operation of the System, except for any Losses resulting solely from any pre-existing conditions at the Property,
including environmental hazards; or (ii) bodily injury or property damage caused by the negligence or conduct of
Operator or its employees or agents. County shall indemnify and hold harmless Operator for any losses arising out
of the negligence or willful misconduct of County.
13. LIENS. Operator shall not cause, suffer, or permit any lien, claim, or other encumbrance to be filed against
the Property in connection with Operator’s construction, installation, maintenance, use or repair of the System or the
exercise of any right or privilege of Operator hereunder. If County notifies Operator that such a lien has been filed
against the Property by Operator or any of its contractors performing work at the Property, then Operator shall cause
the same to be canceled or discharged of record by bond or otherwise within 30 days after the filing thereof. Should
Operator fail to discharge such lien within such 30 day period, then; (i) County may discharge the same, in which
event Operator, upon demand by County, shall reimburse County for the amount of the lien or the amount of the
bond, if greater; (ii) Operator shall reimburse County all direct and documented reasonable administrative costs
incurred by County in connection therewith; (iii) Operator shall provide County free and clear title to all equipment,
System, System components and gross revenue related to the System until County has been reimbursed for such lien
and all expenses associated thereto.
14. DEFAULT; REMEDIES.
a. Material Breaches. The following shall constitute material breaches of this Agreement: (i) a party
materially breaches or fails to meet or perform any material representation, warranty, covenant or other
obligation contained in this Agreement and then fails to cure such matter within 30 days after receiving notice
from the other party that details the breach in a manner sufficient to permit its cure, unless such breach is not
reasonably curable within such period, in which case the breaching party shall not be deemed to be in breach
so long as it has commenced a cure within such period and diligently pursues such cure to completion; (ii) a
party becomes a debtor in a bankruptcy proceeding or similar action or proceeding that is not permanently
dismissed within 60 days; or (iii) a party becomes insolvent.
b. Remedies. Except as specifically provided otherwise in this Agreement, County shall be entitled to
seek all remedies available at law or in equity with respect to a breach under this Agreement by Operator
(including injunctive relief and specific performance in cases where a breach is causing or would cause
irreparable damage or where no adequate remedy at law is available), and termination of the Agreement.
Such rights and remedies shall be cumulative. If County fails to cure a breach as provided in this Agreement,
then Operator, as its sole and exclusive remedy, may, terminate this Agreement by giving 45 days’ notice to
the breaching party.
15. TRANSFERABILITY.
a. This Agreement shall be assignable by County upon written notice of Assignment to Operator. Upon
the new County’s written assumption of all of County’s obligations and duties under this Agreement, County
will be relieved of any further liability or obligations to Operator attributable to periods from and after the
effective date of such assumption. If a new County declines to assume this Agreement, Operator shall have
a continuing license under this Agreement, provided there has been no material breach by Operator in
accordance with Section 14(a) of this Agreement.
b. Operator shall not assign this Agreement without the prior written consent of County.
Notwithstanding the foregoing, Operator shall be entitled, without the prior written consent of the County, to
assign its rights under this Agreement to (i) any assignee acquiring substantially all of the assets of Operator,
HCBOC 030226 Pg. 203
5
(ii) any assignee directly or indirectly acquiring all or substantially all of the capital stock or other equity
interest of Operator, (iii) a business entity with which Operator, or a parent or subsidiary of Operator, merges
or consolidates, or (iv) any affiliate, parent, or subsidiary of Operator.
16. NOTICES. All notices, requests, approvals, demands, consents, and other communications that are required
to be or may be given under this Agreement shall be (A) in writing, (B) delivered by facsimile (where the facsimile
number provided by the recipient under this Agreement is current) and by a nationally-recognized, traceable delivery
service (e.g., overnight courier, U.S. mail with return receipt, etc.) to a party’s address stated at the end of this
Agreement (but not to the Property address), and (C) deemed properly given upon receipt by the addressed recipient
or refusal of delivery. If questioned, the sender of the notice shall have the burden of producing written documentation
proving delivery and receipt. Either party may change its notice information by providing notice to the other in
accordance with this Section.
17. BINDING EFFECT. This Agreement shall be binding upon and shall inure to the benefit of the parties and
their respective successors and permitted assigns.
18. MODIFICATION; WAIVER; SCOPE OF AGREEMENT; GOVERNING LAW;
MISCELLANEOUS. This Agreement constitutes the entire agreement between County and Operator with respect
to, and supersedes all other agreements relating to, the subject matter contained herein. This Agreement can be
modified or changed only by a written instrument signed by both parties. A party’s waiver of enforcement of any of
the terms or conditions of this Agreement will be effective only if in writing. This Agreement is governed by and
shall be interpreted under the Laws of the State of North Carolina. If either party sues or brings any other type of
enforcement action in connection with this Agreement, then the prevailing party shall be entitled to recover its
reasonable attorneys’ fees and other costs in connection with such enforcement. In the event that any portion of this
Agreement is held to be invalid or unenforceable, the invalid or unenforceable portion shall be construed in
accordance with Laws as nearly as possible to reflect the original intentions of the parties set forth herein and the
remainder of this Agreement shall remain in full force and effect. Each of the parties acknowledge that no other party,
nor any agent or attorney of any such party, has made any promise, representation or warranty whatever, express or
implied, not contained in this Agreement, to induce them to execute this Agreement. Each of the parties further
acknowledges that it is not executing this Agreement in reliance on any promise, representation, or warranty not
contained in this Agreement. The assent of each Party shall be indicated by their signature below. Each Party warrants
and represents that it has full authority to enter into this Agreement. This Agreement may be executed in any number
of counterparts, each of which shall be considered an original.
19. E-VERIFY. . Pursuant to North Carolina General Statute 143-133.3 and related state and federal laws, the
undersigned hereby certifies that the Contractor named herein, and the Contractor’s subcontractors, comply with
the requirements of Article 2 of Chapter 64 of the NC General Statutes, including the requirement for each
employer with more than 25 employees in North Carolina to verify the work authorization of its employees through
the federal E-Verify system.
[Signatures on following page]
HCBOC 030226 Pg. 204
6
[Commercial Access Agreement Signature Page]
The individuals signing below represent, warrant and covenant to each other, to County and to Operator that
they are duly authorized to execute and deliver this Agreement on behalf of the entity for which they have signed. If
an agent or a manager is signing this Agreement on behalf of County, such individual also represents, warrants and
covenants that it has provided Operator with a complete copy of minutes of the governing board granting such person
actual authority to negotiate, execute, and deliver this Agreement on behalf of County.
IN WITNESS WHEREOF, the parties hereto have executed this Agreement as of the date first written above.
OPERATOR
RIPPLE FIBER ENC, LLC
By: __________________________
Joshua Runyan, Chief Legal Officer
Notice Address:
6000 Fairview Rd., Suite 300
Charlotte, NC 28210
With Copy to:
Joshua Runyan, Esq.
822 Montgomery Ave., Suite 210
Narberth, PA 19072
COUNTY
COUNTY OF HARNETT
By: ___________________________
[Name, Title]
Notice Address:
P.O. Box 759 (mail)
455 McKinney Pkwy (physical)
Lillington, NC 27546
With Copy to:
Senior Staff Attorney
P.O. Box 238 (mail)
455 McKinney Pkwy (physical)
Lillington, NC 27546
HCBOC 030226 Pg. 205
7
HCBOC 030226 Pg. 206
8
EXHIBIT A
VERTICAL ASSETS
Site 1
Site Name: Lillington
Site Address: 1005 Edwards Brothers Dr., Lillington, Harnett County, NC
Latitude: 35° 23' 32.86'', Longitude: -78° 48' 07.18''
380 Foot - Self Support Tower.
Site 2
Site Name: Oakridge River Rd
Site Address: 1979 Oakridge River Rd, Fuquay-Varina, NC 27526
Latitude: N35° 31' 19.810", Longitude: W78° 52' 54.321"
380 Foot - Self Support Tower.
HCBOC 030226 Pg. 207
9
EXHIBIT B
PLANS
The below diagrams are examples of Construction Drawing plans CloudWyze has used on previous towers. The
design and build for the above 2 sites will be very similar to the plans below. For the actual plans for the above 2
sites, with all details included, please see the official Construction Drawings.
HCBOC 030226 Pg. 208
10
HCBOC 030226 Pg. 209
11
HCBOC 030226 Pg. 210
\\lecfile\department\Admin\Clerk to the Board docs\AGENDAS\2026\030226\9E.1 agendaform2026 Ripple Phase 2
update.docx Page 1 of 1
Board Meeting
Agenda Item
MEETING DATE: March 2, 2026
TO: HARNETT COUNTY BOARD OF COMMISSIONERS
SUBJECT: Ripple Fiber Update and Milestone 3 & 4 Payout Approval Request
REQUESTED BY: Ira Hall - CIO, Information Technology Department
REQUEST:
As of February 2026, Ripple Fiber has nearly 2000 homes activated and 11 miles of
fiber in the Town of Coats and the western part of Harnett County.
Ripple is requesting payouts for Milestones 3 and 4 as outlined in the agreement.
Milestone 3. 500 Homes passed - 10% of agreement = $200,000
Milestone 4. 1,500 Homes passed - 10% of agreement = $200,000
Total = $400,000
FINANCE OFFICER’S RECOMMENDATION:
COUNTY MANAGER’S RECOMMENDATION:
Item 9E
HCBOC 030226 Pg. 211
1
ASSIGNMENT AGREEMENT
This ASSIGNMENT AGREEMENT (this “Instrument”) is effective as of the day of the last
signature below (the “Effective Date”), by and among CloudWyze, Inc., a North Carolina corporation
(“Seller”), Ripple Fiber ENC, LLC, a Delaware limited liability company (“Purchaser”), and the County of
Harnett, North Carolina (the “County”). All capitalized terms used but not defined herein shall have the
meanings given to them in that certain Asset Purchase Agreement dated as of September 24, 2024, by and
among Seller, Purchaser and Glass Routes Holdco LLC, a Delaware limited liability company (as it may
be amended, restated, supplemented or otherwise modified, the “Purchase Agreement”).
WHEREAS, pursuant to the terms of the Purchase Agreement and the terms of that certain
Transition Services Agreement dated as of September 24, 2024 by and between Seller and Purchaser (the
“TSA”), Purchaser has agreed to purchase the Acquired Assets from Seller;
WHEREAS, pursuant to the terms of an Irrevocable Power of Attorney Coupled With an Interest
dated December 13, 2024, Seller irrevocably appointed Purchaser as Seller’s true and lawful attorney-in-
fact to execute, acknowledge and deliver as attorney-in-fact on behalf of Seller, all agreements, instruments
and documents necessary or desirable to consummate the closing of the transactions contemplated by the
Purchase Agreement;
WHEREAS, Seller is a party to that certain Broadband Services Agreement – Phase 2 by and
between Seller and the County, dated as of October 16, 2023 (the “Grant Agreement”), attached hereto as
Exhibit A;
WHEREAS, Purchaser and Seller desire to execute and deliver this Instrument for the purpose of
effecting the transfer, conveyance, assignment and delivery of the Grant Agreement as contemplated in the
Purchase Agreement and in the TSA (the “Assignment”); and
WHEREAS, the County wishes to consent to the Assignment subject to the terms herein.
NOW, THEREFORE, for and in consideration of the mutual promises herein made, and for other
good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties
agree as follows:
1.Assignment. Seller, for good and valuable consideration, does hereby absolutely and
unconditionally assign and transfer to Purchaser, all of Seller’s rights, obligations, title, equity or economic
ownership, interests, claims and causes of action in the Grant Agreement. Purchaser, subject to Section 2
below, hereby accepts such assignment and assumes and agrees to pay, perform and discharge all of Seller’s
duties and obligations under the Grant Agreement that are to be paid, performed and discharged from and
after the Effective Date.
2.Amendment. As an inducement to Purchaser to accept the assignment and assumption of
the Grant Agreement, the County hereby consents to the Assignment and agrees to amend the Grant
Agreement as follows:
The below Payment Dates referenced in Section 2 of Exhibit A shall be modified to read:
PHASE 2
$2,000,000
Docusign Envelope ID: E9125F5D-0484-4BF5-9EE6-486977BFB23D
HCBOC 030226 Pg. 212
2
Anticipated Activity Payment Payment Date
Agreement – 10% $200,000 11/1/2023
Project Kickoff – 50% $1,000,000 11/15/2023
500 Homes Passed – 10% $200,000 Four months after the
Effective Date
1,500 Homes Passed – 10% $200,000 Seven months after
the Effective Date
2,500 Homes Passed – 10% $200,000 Eleven months after
the Effective Date
Final Review / Acceptance by Harnett County – 10% $200,000 One year after the
Effective Date
3. Further Assurances. The parties hereby further undertake that they will execute such
documents and take such actions as may be reasonably required in order to confirm and further effectuate
the assignment and assumption of the Grant Agreement, as necessary.
4. Indemnification. Each of Seller and Purchaser agrees to protect, defend, hold harmless, and
indemnify the other party, its subsidiaries, and its and their respective successors, assigns, directors,
officers, employees, agents, and affiliates (the “Indemnity”) from and against all claims, demands, actions,
suits, damages, liabilities, losses, settlements, judgments, costs, and expenses, including but not limited to
reasonable attorneys’ fees and costs (collectively, “Claims”), directly or indirectly, arising out of or related
to Buyer’s obligations under the Grant Agreement, provided, however, Seller agrees to provide the
Indemnity to Purchaser in connection with any Claims arising prior to the Effective Date (the “Indemnity
Date”) and Buyer agrees to provide the Indemnity to Seller in connection with any Claim arising on or
following the Effective Date.
5. Miscellaneous. This Instrument may be executed in counterparts, including by facsimile or
pdf, each counterpart of which shall be deemed an original, but all of which together shall constitute one
and the same instrument. This Instrument shall be governed by and construed in accordance with the
internal laws of the State of North Carolina, without regard to any choice or conflict of law provision or
rule (whether of the State of North Carolina or any other jurisdiction) that would cause the application of
the Laws of any jurisdiction other than the State of North Carolina. Headings in this Instrument are for the
purposes of reference only and shall not limit or otherwise affect any of the terms hereof. This Instrument
shall be binding upon and inure to the benefit of the parties hereto and their respective successors and
permitted assigns.
Docusign Envelope ID: E9125F5D-0484-4BF5-9EE6-486977BFB23D
HCBOC 030226 Pg. 213
[Signature Page to Assignment Agreement]
IN WITNESS WHEREOF, each of the parties hereto has caused this Assignment Agreement to be
duly executed effective as of the date first written above.
SELLER: PURCHASER:
CLOUDWYZE, INC. RIPPLE FIBER ENC, LLC
By: RIPPLE FIBER ENC, LLC, Attorney-in-Fact By: ___________________________________
Name: Joshua Runyan
By: _____________________________________ Title: Chief Legal Officer
Name: Joshua Runyan Date: March 19, 2025
Title: Chief Legal Officer
Date: March 19, 2025
COUNTY:
COUNTY OF HARNETT,
NORTH CAROLINA
By: ___________________________________
Name: _________________________________
Title: __________________________________
Docusign Envelope ID: E9125F5D-0484-4BF5-9EE6-486977BFB23D
3/20/2025
County Manager
Brent Trout
HCBOC 030226 Pg. 214
EXHIBIT A
GRANT AGREEMENT
[See attached.]
Docusign Envelope ID: E9125F5D-0484-4BF5-9EE6-486977BFB23D
HCBOC 030226 Pg. 215
\\lecfile\department\Admin\Clerk to the Board docs\AGENDAS\2026\030226\9F.1 Agenda New Position.docx Page
1 of 1
Board Meeting
Agenda Item
MEETING DATE: March 2, 2026
TO: HARNETT COUNTY BOARD OF COMMISSIONERS
SUBJECT: New Director of Public Safety Communicaiton Position
REQUESTED BY: Sheriff Coats
REQUEST:
Sheriff Coats request the creation of a position of Director of Public Safety
Communications. This position will be responsible for the strategic planning,
operation, and maintenance of the county’s public safety communications
infrastructure. This position ensures that critical emergency services which include the
Sheriff’s Office, local Municipal Police Departments, Fire and Rescue, Emergency
Management Services, Harnett Regional Water, and Harnett Area Regional Transport
have 24/7 reliable radio connectivity for mission critical operations. This position will
be an exempt position with a pay grade 31 within the Sheriff’s Office.
FINANCE OFFICER’S RECOMMENDATION:
COUNTY MANAGER’S RECOMMENDATION:
Item 9F
HCBOC 030226 Pg. 216
Position Description
Director of Public Safety Communications
To perform this position successfully, an individual must be able to perform the essential position functions satisfactorily. Reasonable
accommodations may be made to enable individuals with disabilities to perform the primary position functions herein described. Since
every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled
out in the position description, but which may be reasonably considered to be incidental in the performing of their duties just as though
they were actually written out in this position description.
Director of Public Safety Communications
Department: Sheriff’s Office
Pay Grade: 31
FLSA Status: Exempt
POSITION SUMMARY:
An employee in this position is responsible for the strategic planning, operation, and maintenance of the county’s
public safety communications infrastructure. This position ensures that critical emergency services which include
the Sheriff’s Office, local Municipal Police Departments, Fire and Rescue, Emergency Management Services,
Harnett Regional Water, and Harnett Area Regional Transport have 24/7 reliable radio connectivity for mission
critical operations.
ES SENTIAL FUNCTIONS OF THE POSITION:
•Oversee the day-to-day operations of the Land Mobile Radio (LMR) systems which includes monitoring
for performance degradation.
•Serve as the coordinator for countywide public safety radio and paging communications systems.
•Direct the installation, repair, and preventative maintenance of base stations, dispatch consoles, antenna
towers, and mobile units.
•Ensure all operations comply with Federal Communications Commission (FCC) rules and maintain
current FCC radio frequency license.
•Coordinate with local, state, and federal agencies to maintain interoperable communications for regional
emergency responses.
•Serve as a designated support member for Sheriff’s Office Special Response Team and tactical
operations, Narcotic operations, Dive Team, Search and Rescue, and UAS/Drone Program. Will require
on-call status for response.
•Design, program, and manage standardized codeplug profiles across all disciplines.
•Coordinate radio programming changes, updates and testing to ensure consistency and operational
reliability between the 911 center and field operations.
•Provide technical support during radio failures, talkgroup issues, encryption problems, and field
troubleshooting.
•Develop annual operating and capital improvement projects, prepare requests for proposals, and manage
outsourced vendor contracts.
•Position requires 24-hour on-call availability for system outages or emergency activations.
•Represents the Sheriff’s Office at various civic meetings.
•Must be able to drive and operate a vehicle as needed.
•Performs other related duties as assigned.
HCBOC 030226 Pg. 217
Position Description
Director of Public Safety Communications
MINIMUM REQUIREMENTS TO PERFORM WORK:
• Bachelor’s degree in a related field;
• Five (5) years of related work experience in radio communications and supervisory and management
experience;
• Or equivalent education and/or experience.
• Possession of Certification in Incident Command; ICS 100,200,700,800.
• Possession of FEMA Incident Command System 300 Certification – Intermediate ICS for Expanding
Incidents.
• Possession of FEMA Incident Command System 400 Certification - Advanced ICS for Command and
General Staff.
• Possession of Federal Aviation Administration Part 107 License. (Preferred)
• Possession of a valid North Carolina driver's license.
KNOWLEDGE, SKILLS, and ABILITIES:
• Knowledge of the practices, procedures, standards, and regulations regarding radio communications at
the local, state and federal level.
• Knowledge of procedures involved in the preparation of federal and state grant applications.
• Knowledge of modern principles, practices, and processes involved in radio communications.
• Knowledge of the geographical layout of the County and all related municipalities.
• Knowledge of current literature, trends, and developments in the field of radio communications.
• Knowledge of federal, state, and County policies and regulations in disaster planning and response is
preferred.
• Proficiency in Motorola Solutions radio programming and similar public safety software.
• Knowledge in VIPR radio towers and microwave radio technology.
• Skill in communicating effectively, both in oral and written forms.
• Ability to communicate in a tactful and diplomatic manner.
• Ability to react quickly, effectively, and professionally in emergency situations and major disasters.
• Ability to use sound judgment and determine best options making critical decisions in adverse situations.
• Ability to interpret, explain, and apply laws, policies, procedures and regulations during specific
emergency situations and in daily operations.
• Ability to plan and coordinate rescue efforts during an emergency as it pertains to radio communications.
• Ability to establish and maintain effective working relationships with emergency agencies and personnel,
volunteer emergency service organizations, public officials at the local/state/federal levels, business and
community leaders and organizations, other department heads, management, employees and the
general public.
• Ability to work calmly under conditions of challenges and physical/emotional fatigue.
• Ability to make sound judgments.
HCBOC 030226 Pg. 218
Position Description
Director of Public Safety Communications
PHYSICAL DEMANDS:
Must be able to perform very heavy work exerting up to 20 pounds of force to lift, carry, push, pull, or otherwise
move objects; frequently requiring 50 pounds of force to move objects; and occasionally requiring exerting up to
100 pounds of force to move objects. This work also involves the physical abilities of balancing, climbing,
crouching, feeling, grasping, handling, perceiving sounds at normal speaking levels, discriminating among
sounds, kneeling, lifting, having manual dexterity, using mental acuity, pulling, pushing, reaching, performing
repetitive motion, speaking, standing, stooping, expressing ideas by the spoken word, and walking. An
incumbent must also possess the visual acuity to prepare and analyze data, for extensive reading and working
with figures, to operate a computer, to use measuring devices, to make visual inspections, to operate a motor
vehicle, and to determine accuracy and neatness of work.
WORK ENVIRONMENT:
The employee is subject to inside and outside environmental conditions including extreme temperatures; noise;
vibrations; hazards associated with emergency work such as fumes, chemicals, dust, odors, gas, and oil; and
exposure to bodily fluids and thus subject to OSHA bloodborne pathogens.
The County has the right to revise this position description at any time, and does not represent in any way a
contract of employment.
__________________________________ _________________________
Employee Signature Date
___________________________________ ________________________
Supervisor (or HR) Signature Date
HCBOC 030226 Pg. 219
\\lecfile\department\Admin\Clerk to the Board docs\AGENDAS\2026\030226\9G.1 Agenda Request - Accept RCPP
Cotton.docx Page 1 of 1
Board Meeting
Agenda Item
MEETING DATE: March 2, 2026
TO: HARNETT COUNTY BOARD OF COMMISSIONERS
SUBJECT: USDA, RCPP Funding for Conservation Easement
REQUESTED BY: Lynn Lambert
REQUEST:
Harnett Soil and Water Conservation requests permission to accept the award of
$1,416,360 from the USDA, Natural Resources Conservation Service's Regional
Conservation Partnership Program (RCPP) for use in securing a conservation easement
on 330 acres of working forest land in NW Harnett County protecting water quality
along both Hectors Creek and the Cape Fear River. This will be paired with a
previously accepted $500,000 award from the NCDA Agricultural Development and
Farmland Preservation Trust Fund to purchase the development rights of the property
providing perpetual conservation of working forest land and protection of water
quality.
FINANCE OFFICER’S RECOMMENDATION:
COUNTY MANAGER’S RECOMMENDATION:
Item 9G
HCBOC 030226 Pg. 220
strong roots • new growth
PO Box 759 | 455 McKinney Parkway | Lillington, NC 27546 | 910-893-7555 | www.harnett.org/boc
Harnett County Board of Commissioners
Duncan E. Jaggers, Chairman Matthew B. Nicol, Vice -Chairman Barbara McKoy William Morris W. Brooks MatthewsMelissa Capps, Clerk to the Board
March 3, 2026
U.S. Department of Agriculture
Natural Resources Conservation Service
Regional Conservation Partnership Program (RCPP)
Re: RCPP Program Agreement Number 2005-A-2279
Dear ACEP/RCPP Application Review Committee,
As Chairman of the Harnett County Board of Commissioners, I have the authority to sign documents relating
to real estate transactions including those involving farmland protection programs such as the USDA
Agriculture Conservation Easement and Regional Conservation Partnership Programs on behalf of Harnett
County. We work closely with the Harnett Soil and Water Conservation District and the Harnett Agricultural
Advisory Board to coordinate farmland preservation programming efforts. Therefore, I give Lynn Lambert,
Natural Resources Director, authority to communicate and submit documents relating to application,
contracting, and reporting with NRCS.
Sincerely,
Duncan E. Jaggers
Chairman
Harnett County Board of Commissioners
ejaggers@harnett.org
HCBOC 030226 Pg. 221
HCBOC 030226 Pg. 222
HCBOC 030226 Pg. 223
HCBOC 030226 Pg. 224
HCBOC 030226 Pg. 225
HCBOC 030226 Pg. 226
HCBOC 030226 Pg. 227
HCBOC 030226 Pg. 228
HCBOC 030226 Pg. 229
HCBOC 030226 Pg. 230
HCBOC 030226 Pg. 231
Lead ELIGIBLE ENTITY on RCPP Program Agreement (Participant):
COUNTY OF HARNETT
Lead Partner on RCPP Programmatic Partnership Agreement (PPA):
North Carolina Department of Agriculture and Consumer Services
State:
North Carolina
RCPP Program Agreement Number:
2005-A-2279
RCPP PPA Number:
2005-A-0105
Parcel Contract Number:
91453226000Y
This parcel contract is effective on the date signed by the Natural Resources Conservation Service (NRCS) obligating official and
extends through March 31, 2029, or to March 31 of a subsequent fiscal year in accordance with the terms of the
above-reference RCPP program agreement and as agreed to by all parties through the execution of a valid modification to this
parcel contract as described herein.
1. The undersigned eligible entities (participants) enter into this RCPP Parcel Cost-Share Contract (Parcel Contract) with the
Natural Resources Conservation Service (NRCS) to acquire a conservation easement, as set forth in the above-referenced
Form NRCS-CPA-1281, RCPP Program Agreement on the Parcel identified in the documents that comprise this Parcel Contract,
including the proposed Parcel boundary map. The term “Parties” as used herein refers collectively to NRCS and
the undersigned participants.
2. This Parcel Contract is comprised of this Form NRCS-CPA-1276, “RCPP Parcel Cost-Share Contract,” and the Form NRCSCPA-
1276-Appendix and the Form NRCS-CPA-1277, “Schedule of Acquisition for RCPP Entity-Held Easement,” which are
hereby fully incorporated into this document and are binding upon the participants. The Form NRCS-CPA-1277 may be
modified through the execution of Form NRCS-CPA-1278, “Modification of the Schedule of Acquisition for RCPP Entity
Held Easement,” by both NRCS and the participant and becomes a part of the Parcel Contract when the parties have agreed to
and signed Form NRCS-CPA-1278
3. NRCS issuance of payment of the Federal share to the participants in the amount identified on Form NRCS-CPA-1277, or
approved modifications thereto on Form NRCS-CPA-1278, will be based on a determination by NRCS that the participants
have satisfied the terms and conditions of this Parcel Contract and above-referenced RCPP Program Agreement.
4. The participants agree to—
A) Identify on this Form NRCS-CPA-1276, all eligible entities (participants) under this Parcel Contract, and to identify one
of the listed eligible entities as a “Lead Eligible Entity” to serve as the primary point of contact to NRCS for the purposes of
administering this Parcel Contract and whose signature is required on all forms associated with this Parcel Contract
B) Identify on this Form NRCS-CPA-1276, the other eligible entities (participants) whose signatures are required on the
Form NRCS-CPA-1277, and any associated modification thereto on Form NRCS-CPA-1278, and the on the submission of
Form NRCS-CPA-1280, “Conservation Activity Approval and Payment Application for Acquisition of Easements,” to
request payment of the Federal share associated with this Parcel Contract.
C) Obtain all required signatures on the Parcel Contract documents as identified on this Form NRCS-CPA-1276 and Form
NRCS-CPA-1276-Appendix
D) Comply with the terms and conditions of this Parcel Contract and the above-referenced RCPP Program Agreement,
including providing to NRCS all required items identified therein.
5. PARCEL CONTRACT PARTICIPANTS
(May only be an Eligible Entity that is Party to the RCPP Program Agreement to which this Parcel Contract is associated;
Payment Shares identified below must total 100 percent)
A) Lead ELIGIBLE ENTITY (Participant)
Lead Eligible Entity Name
COUNTY OF HARNETT
Eligible Entity Address, Telephone, e-mail
PO BOX 759 LILLINGTON, NC 27546,--
TAX ID
*****0306
DUNS
JBDCD9V41BX7
Payment Shares
(enter percent)
100.00%
Signature of Authorized Representative Date
U.S. Department of Agriculture
NATURAL RESOURCES CONSERVATION SERVICE
NRCS-CPA-1276
08/2021
Regional Conservation Partnership Program (RCPP) –
Entity-Held Easement
PARCEL COST-SHARE CONTRACT
Page 1 of 3
HCBOC 030226 Pg. 232
B) Additional ELIGIBLE ENTITIES (Participants)
(Attach additional pages as needed)
Lead Eligible Entity Name
Eligible Entity Address, Telephone, e-mail
,
TAX ID
*****
DUNS
Payment Shares
(enter percent)
Signature of Authorized Representative Date
Signature required for modifications
(Form NRCS-CPA-1278)
(NOTE: This delegation is not applicable for change in
payment shares made on the Form NRCS-CPA-1278)
YES NO
Signature required for
payment requests (Form
NRCS-CPA-1280)
YES NO
6. NRCS APPROVING OFFICIAL
NRCS State Conservationist Signature Date
U.S. Department of Agriculture
NATURAL RESOURCES CONSERVATION SERVICE
NRCS-CPA-1276
08/2021
PARCEL COST-SHARE CONTRACT
Page 2 of 3
HCBOC 030226 Pg. 233
PRIVACY ACT STATEMENT
The following statements are made in accordance with the Privacy Act of 1974 (5 U.S.C 522a).Furnishing this information is
voluntary;however,failure to furnish correct,complete information will result in the withholding or withdrawal of such technical or
financial assistance.The information may be furnished to other USDA agencies,the Internal Revenue Service,the Department of
Justice,or other state or federal law enforcement agencies,or in response to orders of a court,magistrate,or administrative
tribunal.This information collection is exempted from the Paperwork Reduction Act under 16 U.S.C.3801 note and 16 U.S.C.
3846.
NONDISCRIMINATION STATEMENT
In accordance with Federal civil rights law and U.S.Department of Agriculture (USDA)civil rights regulations and policies,the
USDA,its Agencies,offices,and employees,and institutions participating in or administering USDA programs are prohibited from
discriminating based on race,color,national origin,religion,sex,disability,age,marital status,family/parental status,income
derived from a public assistance program,political beliefs,or reprisal or retaliation for prior civil rights activity,in any program or
activity conducted or funded by USDA (not all bases apply to all programs).Remedies and complaint filing deadlines vary by
program or incident.
Persons with disabilities who require alternative means of communication for program information (e.g.,Braille,large print,
audiotape, American Sign Language, etc.) should contact the State or local Agency that administers the program or contact USDA
through the Telecommunications Relay Service at 711 (voice and TTY).Additionally,program information may be made available
in languages other than English.
To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at
How to File a Program Discrimination Complaint and at any USDA office or write a letter addressed to USDA and provide in the
letter all of the information requested in the form.To request a copy of the complaint form,call (866)632-9992.Submit your
completed form or letter to USDA by:(1)mail:U.S.Department of Agriculture,Office of the Assistant Secretary for Civil Rights,
1400 Independence Avenue, SW, Washington, D.C. 20250-9410; (2) fax: (202) 690-7442; or (3) email: program.intake@usda.gov
USDA is an equal opportunity provider, employer, and lender.
U.S. Department of Agriculture
NATURAL RESOURCES CONSERVATION SERVICE
NRCS-CPA-1276
08/2021
PARCEL COST-SHARE CONTRACT
Page 3 of 3
HCBOC 030226 Pg. 234
SCHEDULE OF ACQUISITION FOR RCPP ENTITY-HELD EASEMENT
Lead ELIGIBLE ENTITY (Participant):
COUNTY OF HARNETT
STATE
North Carolina
PARCEL CONTRACT EXPIRATION
DATE
03/31/2029
RCPP PROGRAM AGREEMENT NUMBER
2005-A-2279
PROGRAMMATIC PARTNERSHIP AGREEMENT NUMBER
2005-A-0105
RCPP Project Type
(Check One)
RCPP Classic
Alternative Funding
Arrangement (AFA)
Transaction Type
(Check One)
Standard Transaction
Buy-Protect-Sell Transaction
NOTES:
INSTRUCTION: COMPLETE EACH SECTION
SECTION 1: Parcel Contract and Location Information (A copy of the proposed Parcel boundary map must be attached to this Form
NRCS-CPA-1277)
PARCEL CONTRACT
NUMBER
91453226000Y
TOTAL EASEMENT
ACRES
330.00
LAND UNITS OR LEGAL
DESCRIPTION
Tract: 12234
SERVICE CENTER AND
COUNTY
LILLINGTON SERVICE
CENTER,Harnett
SECTION 2: Conservation Easement Deed Selections
A. Level of Restrictiveness of
RCPP Conservation Easement
Deed1 (Check One)
Attach a copy of the draft,
unexecuted Conservation
Easement Deed to this Form NRCS-
CPA-1277
Highly Restrictive
Moderately
Restrictive
Minimally Restrictive
B. United States (US) Right
of Enforcement included in
Conservation Easement
Deed
(Check One)
US Right of
Enforcement
No US Right of
Enforcement
U.S. Department of Agriculture
NATURAL RESOURCES CONSERVATION SERVICE
NRCS-CPA-1277
08/2021
Page 1 of 5
HCBOC 030226 Pg. 235
SECTION 3: RCPP Easement Plan
A. Components to be included in RCPP Easement Plan (Check all that apply )
B. RCPP Easement Plan Component to be
Developed by:
(Check only one lead responsible for each
component identified in Section 3, Item A.)
Comprehensive RCPP Easement Plan (Required for all highly
and moderately restrictive easements; Optional for minimally
restrictive easements)
Eligible Entity NRCS Qualified 3rd
Party Planner
Highly Erodible Land (HEL) Conservation Plan (Required if
Parcel contains highly erodible cropland; Must be developed by
NRCS or NRCS-certified planner)
Grasslands Management Plan (Optional component)
Forestland Management Plan (Optional component)
No RCPP Easement Plan (Minimally restrictive easements
only)
U.S. Department of Agriculture
NATURAL RESOURCES CONSERVATION SERVICE
NRCS-CPA-1277
08/2021
Page 2 of 5
HCBOC 030226 Pg. 236
SECTION 4: RCPP Easement Cost Information
A. Estimated Fair Market Value of the RCPP Easement $2,832,720.00
B. Requested Federal Share of the RCPP Easement
US Right of Enforcement: Federal Share cannot exceed 50% of above row
No US Right of Enforcement:Federal Share cannot exceed 25% of above row
$1,416,360.00
C. Total Estimated Non-Federal Share for the RCPP Easement
All entity cash contributions for payment of easement compensation to the landowner,
or the buy-protect-sell transaction, the amount of the easement value provided through
the conveyance of the RCPP easement by the eligible entity
All landowner donations toward easement value.
$1,416,360.00
SECTION 5: Eligible Entity Holder (attach additional sheets as necessary)
A. Name of Eligible Entity
- List all Eligible Entities that are
party to this Parcel Contract
B. Role of
Eligible Entity
- Independent
- Dependent
C. Payment Shares
(Percentage)
- Enter percentage from
Form NRCS-CPA-1276
- Total must equal 100%
D. Distribution: Estimated Amount of
Federal Share to be paid to Eligible
Entity
- Federal share may only be paid to an
Eligible Entity
- Total must equal Section 4, item (B)
above
COUNTY OF HARNETT Independent 100.00%$1,416,360.00
Totals 100.00%$1,416,360.00
SECTION 6: Other Interest Holder Information (attach additional sheets as necessary)
A. Name of Legal Entity
- List all co-holders or third-party right holders that will be identified in the
Conservation Easement Deed for this Parcel
B. Role of Legal Entity
- Co-holder
- Third-Party Right Holder
NC DEPARTMENT OF AG & CONSUMER SVS Third-Party Right Holder
U.S. Department of Agriculture
NATURAL RESOURCES CONSERVATION SERVICE
NRCS-CPA-1277
08/2021
Page 3 of 5
HCBOC 030226 Pg. 237
SECTION 7: Parcel Landowner Information (attach additional sheets as necessary) (Only one landowner may be identified as the
decisionmaker in column B below)
A. Landowner Name3/B. Decision Maker
(Check Only One)
C. Ownership Share (%) of
Parcel
D. Adjusted Gross
Income (AGI) Waiver
Approved4/
(Yes/No)
E. Commensurate Reduction
(%) applied at payment5/
RICHARD L COTTON 100.00%No 0.00%
Total Ownership
Shares (Must Equal
100%):
100.00%
NOTES:
1/The RCPP conservation easement deed must contain terms at an appropriate level of restrictiveness to ensure the stated
Conservation Values are protected and Conservation Purposes achieved. For RCPP Classic and AFA with a US Right of Enforcement:
The appropriate version of RCPP Minimum Deed Terms based on the Right of Enforcement and Level of Restrictiveness selections
must be used. For AFA: The conservation easement deed terms must address the RCPP Minimum Deed Requirements and be
appropriate based on the selected Level of Restrictiveness.
2/The specific breakdown of the final amounts and sources that comprise the non-Federal share must be provided in the “Statement to
Confirm Matching Funds,” (Form NRCS-CPA-1279, or successor form) submitted to NRCS.
3/NRCS must be notified of any changes in landownership in accordance with the terms of this Parcel Contract. If prior to closing,
payment, or NRCS final notice of RCPP easement transaction completion and compliance, the parcel ownership is different than
reflected on this document, the landowners must be eligible, as determined by NRCS and a Form NRCS-CPA-1278, “Modification of
the Schedule of Acquisition for RCPP Entity-Held Easement,” must be executed to reflect current ownership.
4/Prior the execution of Form NRCS-CPA-1277, all landowners must be determined compliant with the AGI provisions as set forth in 7
CFR Part 1400, and such determination remains in effect for the duration of the Parcel Contract unless a change is made that affects
the existing AGI determination, including the applicability of any AGI waivers granted by NRCS. Before Form NRCS-CPA-1278 may be
executed to modify the Parcel Contract to reflect such changes, the landowners must be determined compliant with the AGI provisions.
5/NRCS must determine whether payment of the Federal share must be commensurately reduced in accordance with 7 CFR Part 1400
and as described in Form NRCS-CPA-1276-Appendix. The amount shown is the anticipated percent by which payment of the total
Federal Share will be reduced. The amount of the actual payment of the Federal share provided by NRCS will reflect the final
commensurate reduction determinations made prior to issuing such payment.
U.S. Department of Agriculture
NATURAL RESOURCES CONSERVATION SERVICE
NRCS-CPA-1277
08/2021
Page 4 of 5
HCBOC 030226 Pg. 238
Certification of Participants
Lead Eligible Entity – Authorized
Representative Signature
Date Eligible Entity – Authorized
Representative Signature
Date
Eligible Entity – Authorized
Representative Signature
Date Eligible Entity – Authorized
Representative Signature
Date
Signature of NRCS Approving Official
NRCS State Conservationist Signature Date
PRIVACY ACT STATEMENT
The following statements are made in accordance with the Privacy Act of 1974 (5 U.S.C 522a).Furnishing this information is
voluntary;however,failure to furnish correct,complete information will result in the withholding or withdrawal of such technical or
financial assistance.The information may be furnished to other USDA agencies,the Internal Revenue Service,the Department of
Justice, or other state or federal law enforcement agencies, or in response to orders of a court, magistrate, or administrative tribunal.
This information collection is exempted from the Paperwork Reduction Act under 16 U.S.C. 3801 note and 16 U.S.C. 3846.
NONDISCRIMINATION STATEMENT
In accordance with Federal civil rights law and U.S.Department of Agriculture (USDA)civil rights regulations and policies,the USDA,
its Agencies,offices,and employees,and institutions participating in or administering USDA programs are prohibited from
discriminating based on race,color,national origin,religion,sex,disability,age,marital status,family/parental status,income derived
from a public assistance program,political beliefs,or reprisal or retaliation for prior civil rights activity,in any program or activity
conducted or funded by USDA (not all bases apply to all programs).Remedies and complaint filing deadlines vary by program or
incident.
Persons with disabilities who require alternative means of communication for program information (e.g.,Braille,large print,audiotape,
American Sign Language,etc.)should contact the State or local Agency that administers the program or contact USDA through the
Telecommunications Relay Service at 711 (voice and TTY).Additionally,program information may be made available in languages
other than English.
To file a program discrimination complaint,complete the USDA Program Discrimination Complaint Form,AD-3027,found online at
How to File a Program Discrimination Complaint and at any USDA office or write a letter addressed to USDA and provide in the letter
all of the information requested in the form.To request a copy of the complaint form,call (866)632-9992.Submit your completed form
or letter to USDA by:(1)mail:U.S.Department of Agriculture,Office of the Assistant Secretary for Civil Rights,1400 Independence
Avenue, SW, Washington, D.C. 20250-9410; (2) fax: (202) 690-7442; or (3) email: program.intake@usda.gov
USDA is an equal opportunity provider, employer, and lender.
U.S. Department of Agriculture
NATURAL RESOURCES CONSERVATION SERVICE
NRCS-CPA-1277
08/2021
Page 5 of 5
HCBOC 030226 Pg. 239
U.S. Department of Agriculture 08/2021
Natural Resources Conservation Service
1
REGIONAL CONSERVATION PARTNERSHIP PROGRAM (RCPP)
CONSERVATION EASEMENT (WITH U.S. RIGHT OF ENFORCEMENT)
RCPP MINIMUM DEED TERMS FOR AGRICULTURAL USE (MINIMALLY RESTRICTIVE LEVEL)
These deed terms must be used only when the RCPP Conservation Easement will include a right of
enforcement held by the United States (U.S. right of enforcement).
1) Insert the following provision directly into the RCPP Conservation Easement deed’s introductory
paragraph and recitals:
and with a right of enforcement to the United States of America (the United States), acting by and through
the United States Department of Agriculture (USDA) Natural Resources Conservation Service (NRCS) on
behalf of the Commodity Credit Corporation (CCC).
2) This paragraph must be inserted at the end of the body of the RCPP-funded Conservation Easement
deed:
This Conservation Easement is acquired with funds provided, in part, under the Regional Conservation
Partnership Program (RCPP) (16 U.S.C. Section 3871 et seq. and 7 CFR part 1464). The EXHIBIT is
attached hereto and incorporated herein by reference and will run with the land [SELECT ONE: in perpetuity
OR for the maximum duration allowed under applicable State law]. As required by the RCPP, and as a condition
of receiving RCPP funds, all present and future use of the Protected Property identified in EXHIBIT (legal
description or survey) is and will remain subject to the terms and conditions described forthwith in this Addendum
entitled RCPP Minimum Deed Terms in EXHIBIT that is appended to and made a part of this easement deed.
The rights of the United States acquired under this Conservation Easement shall be unaffected by any subsequent
amendments or repeal of the RCPP.
3) A fully executed copy of the Exhibit below must be attached to and recorded as part of the RCPP funded
Conservation Easement deed at the time of closing.
HCBOC 030226 Pg. 240
U.S. Department of Agriculture 08/2021
Natural Resources Conservation Service
2
EXHIBIT_____
RCPP MINIMUM DEED TERMS
The Regional Conservation Partnership Program (16 U.S.C. Section 3871 et seq.), facilitated and provided
funding for the purchase of a Conservation Easement (“Conservation Easement”) on real property described in
Exhibit ______(legal description or survey), hereafter referred to as the “Protected Property,” to further the
restoration, protection, enhancement, management, maintenance, and monitoring of [IDENTIFY THE
CONSERVATION VALUES HERE: ________________________________ ] on the Protected Property (the
“Conservation Values”).
The [LANDOWNER NAMES] (collectively “Grantor”), the [QUALIFIED ENTITY NAMES] (collectively
“Grantee”), and the United States of America (the “United States”) and its assigns, acting by and through the
United States Department of Agriculture (“USDA”) Natural Resources Conservation Service (“NRCS”) on behalf
of the Commodity Credit Corporation (“CCC”) (jointly referred to as the “Parties”) acknowledge that the
Conservation Easement is acquired by the Grantee for the purpose of the restoration, protection, enhancement,
management, maintenance, and monitoring of the Conservation Values (the “purposes of the Conservation
Easement”). Decision making on behalf of NRCS is delegated to the Chief of NRCS or authorized designee
(hereafter referred to as “Chief of NRCS”). Baseline conditions of the Protected Property are set forth in a
Baseline Documentation Report, a copy of which is [SELECT ONE: appended to this easement deed OR
maintained in the files of the Grantee].
In order to ensure compliance with the Regional Conservation Partnership Program, 16 U.S.C. Section 3871 et.
seq. and 7 CFR part 1464, the following rule of interpretation will govern any and all inconsistencies between
this Exhibit and other provisions of the Conservation Easement. Notwithstanding any other provision of the
Conservation Easement, the Parties agree that all present and future use of the Protected Property is and will
remain subject to all of the following terms and conditions identified in Sections I and II. If the terms and
conditions in Sections I and II are inconsistent with terms and conditions in other sections of the Conservation
Easement, Sections I and II will control; however, if other sections of the Conservation Easement have terms
and conditions that are consistent with, but more restrictive to the rights of the Grantor than the terms and
conditions in Section I, Paragraphs 1, 2, and 4, those more restrictive terms and conditions will control. If other
sections of the Conservation Easement are more restrictive to the rights of the Grantor than Section I, Paragraph
3 and Section II, then Section I, Paragraph 3 and Section II will control.
SECTION I - MINIMUM CONSERVATION DEED RESTRICTIONS
Even if the Protected Property consists of more than one parcel for real estate tax or any other purpose or if it was
acquired previously as separate parcels, it will be considered one parcel for purposes of the Conservation
Easement, and the restrictions and covenants of this Conservation Easement will apply to the Protected Property
as a whole.
The terms and conditions of the Conservation Easement run with the land and are binding upon the Grantor and
Grantee and their respective heirs, successors, agents, assigns, lessees, and any other person claiming under them
must comply with all terms and conditions of this easement, including the following:
HCBOC 030226 Pg. 241
U.S. Department of Agriculture 08/2021
Natural Resources Conservation Service
3
1. Limitation on Impervious Surfaces. Impervious surfaces will not exceed [Insert approved impervious
surface percentage] [Note: if greater than 2 percent, a written waiver from the Chief of NRCS is required], of
the Protected Property, excluding NRCS-approved conservation practices. Impervious surfaces are defined as
material that does not allow water to percolate into the soil on the Protected Property, including, but not limited
to, buildings with or without flooring, paved areas, and any other surfaces that are covered by asphalt, concrete,
or roofs. This limitation does not include public roads or other roads owned and controlled by parties with rights
superior to those rights conveyed to Grantee by this Conservation Easement.
[Include the following if limited subdivision is allowed below: In the event the Protected Property is subdivided
as provided for in Section I, Paragraph 2(A), the total cumulative impervious surface of the subdivided parcels
must not exceed the impervious surface limitation referenced above. The Grantor, with Grantee approval, will
allocate the impervious surface limit among the subdivided parcels and ensure said impervious surface limitation
is clearly defined in each subdivided parcel’s recorded instrument.]
2. Limitations on Uses. Any uses or activities that are inconsistent with the purposes of the Conservation
Easement are prohibited. The following activities are inconsistent with the purposes of the Conservation
Easement and are specifically prohibited, subject to the qualifications stated below:
(A) Subdivision – [Select Option 1, 2, or 3.][Additionally, where required by State law the following
may be inserted at the end of the selected option: Notwithstanding the foregoing, subdivision of the
Protected Property is permissible when necessary to comply with State or local regulations that explicitly
require subdivision to construct residences for employees working on the Protected Property. Grantor
must provide written notice and evidence of such requirements to Grantee and the Chief of NRCS, prior
to division of the Protected Property in accordance with such State or local regulations.]
[[Option 1] Separate conveyance of a portion of the Protected Property or division or subdivision of the
Protected Property is prohibited.]
[[Option 2] The Protected Property must not be divided or subdivided into, or separately conveyed as,
more than separate parcels ( divisions allowed), the boundaries and the allocation of the
impervious surface limitation of which have been identified in EXHIBIT ___, which is appended to and
made a part of this Conservation Easement. To protect the Conservation Values, the boundaries of such
divisions have been preapproved in writing by Grantee and the Chief of NRCS. Deviations from the
identified boundaries will not be allowed. Grantor must give Grantee and the Chief of NRCS written
notice prior to subdividing, dividing, or separately conveying a parcel of the Protected Property.]
[[Option 3] The Protected Property must not be divided or subdivided into, or separately conveyed as,
more than separate parcels ( divisions allowed). To protect the Conservation Values, the boundaries
of such divisions must be approved in writing by Grantee and the Chief of NRCS before any such division,
subdivision, or separate conveyance occurs. The Chief of NRCS may only approve the division,
subdivision, or separate conveyance of the Protected Property into separately conveyable parcels when—
1. The Grantee requests the Chief of NRCS approval to subdivide the Protected Property into separate
parcels, after receiving a request from the Grantor;
HCBOC 030226 Pg. 242
U.S. Department of Agriculture 08/2021
Natural Resources Conservation Service
4
2. The Grantor certifies to the Chief of NRCS that the requested subdivision is required to protect the
Conservation Values and that any new owners of the subdivided parcels intend to use such parcels for
such purposes; and
3. The Chief of NRCS determines that the Parcels resulting from the subdivision of the Protected Property
will protect the Conservation Values.]
(B) Industrial or Commercial Uses – Industrial or commercial activities on the Protected Property are
prohibited except for the following:
(i) Uses consistent with the purposes of the Conservation Easement;
(ii) The sale of excess power generated in the operation of renewable energy structures and
associated equipment or other energy structures that Grantee approves in writing as being
consistent with the purposes of the Conservation Easement;
(iii) Temporary or seasonal outdoor activities or events that do not harm the Conservation Values;
(iv) Commercial enterprises related to agriculture or forestry including but not limited to [Select
those consistent with the purposes of the Conservation Easement and that may occur on the
Protected Property: agritourism, processing, packaging, and marketing of farm or forest
products, farm machinery repair, and farm wineries.]; and
(v) Small-scale commercial enterprises compatible with agriculture or forestry, including but not
limited to cafés, shops, and studios for arts or crafts.
(C) Construction on the Protected Property – Except as otherwise permitted in this Section I, Paragraph
2(C), all structures and improvements must be located within the Building Envelope(s), [Select One
(FIXED OPTION): containing approximately _____ total acres and described or shown in EXHIBIT
_____, which is appended to and made a part of this Conservation Easement. OR (FLOATING
OPTION): of which there shall be no more than _____Building Envelopes, containing no more than
_____ total acres. The Grantor must receive prior written approval of the location and boundaries of the
future Building Envelopes from the Grantee and the Chief of NRCS, following which, the Grantor and
Grantee shall amend this Conservation Easement to add an exhibit that describes the approved
boundaries and locations of the Building Envelope(s).]
[Alternately, if the Protected Property will have no Building Envelopes, replace the preceding
sentences with the following: Except as otherwise permitted in this Section I, Paragraph 2(C), no
structures or improvements, whether existing or in the future, may be constructed, replaced, or enlarged
on the Protected Property.]
[Include the following subparagraph if future adjustments to approved Building Envelopes may be
considered: The identified boundaries and locations of the approved Building Envelope(s) may be
adjusted only with prior written approval from the Grantee and the Chief of NRCS. The adjusted Building
HCBOC 030226 Pg. 243
U.S. Department of Agriculture 08/2021
Natural Resources Conservation Service
5
Envelope(s) may not be larger than the approved Building Envelope(s) and must provide equal or greater
protection of the Conservation Values. Following receipt of written approval to adjust identified Building
Envelope(s), the Grantor and Grantee shall amend this Conservation Easement to add an exhibit that
describes the subsequently approved boundaries and locations of the Building Envelope(s).]
Agricultural structures and utilities to serve approved buildings or structures, including on-farm energy
structures allowed under Section I, Paragraph 2(B)(ii) and in this Section I, Paragraph 2(C), that neither
individually nor collectively have an adverse impact on the Conservation Values, may be located outside
of the Building Envelope(s) with prior written approval of the Grantee.
New roads may be constructed if they are approved in advance by Grantee, within impervious surface
limits, and necessary to carry out the agricultural operations or other allowed uses on the Protected
Property.
Maintenance of existing roads documented on the Baseline Documentation Report is allowed; however,
existing roads may not be widened or improved unless widening and improving is within impervious
surface limits, approved in advance by Grantee, and necessary to carry out the agricultural operations or
other allowed uses on the Protected Property.
Fences may be maintained and replaced, and new fences installed if they are necessary for agricultural
operations or other allowed uses on the Protected Property or to mark boundaries of the Protected Property.
Maintenance, replacement, and installation of fences must be conducted in a manner consistent with the
purposes of the Conservation Easement.
(D) Granting of Easements for Utilities and Roads – The granting or modification of easements for utilities
and roads is prohibited when the utility or road will adversely impact the Conservation Values as
determined by the Grantee in consultation with the Chief of NRCS.
(E) Surface Alteration – Grading, blasting, filling, sod farming, earth removal, or any other activity that
will disturb the soil surface or materially alter the topography, surface or subsurface water systems, or
wetlands of the Protected Property is prohibited, except as follows:
(i) Dam construction pursuant to a plan approved by the Grantee to create ponds for agricultural
use, fire protection, or wildlife enhancement, including enhancement through wetland restoration,
enhancement or creation;
(ii) Erosion and sediment control pursuant to a plan approved by the Grantee;
(iii) Soil disturbance activities required in the maintenance or construction of approved buildings,
structures, roads, and utilities provided that the required alteration has been approved in writing
by Grantee as being consistent with the purposes of the Conservation Easement; and
(iv) [Select all that apply: Agricultural activities; Grazing uses or grassland restoration; Forest
land uses or forest restoration] and related conservation activities conducted in accordance with
HCBOC 030226 Pg. 244
U.S. Department of Agriculture 08/2021
Natural Resources Conservation Service
6
this Conservation Easement [Insert if the RCPP Easement Plan paragraph is included: and the
RCPP Easement Plan as described in Section I, paragraph 4].
(F) Surface and Subsurface Mineral Exploration and Extraction –
Mining or extraction of soil, sand, gravel, oil, natural gas, fuel, coal, or any other mineral substance owned
by Grantor as of the date of this Conservation Easement or later acquired by Grantor, using any surface
mining, subsurface mining, or dredging method, from the Protected Property is prohibited [Include the
following if either of the optional mineral extraction options below are used: except as otherwise
provided in this Paragraph (F)].
If a third party owns or leases the oil, natural gas, or any other mineral rights associated with the Protected
Property prior to the time this Conservation Easement is executed, and their interests have not been
subordinated to this Conservation Easement, the Grantor must require, to the greatest extent possible, that
any oil, natural gas, and mineral exploration and extraction conducted by such third party is conducted in
accordance with this Paragraph (F). Any mineral leases or other conveyances of minerals entered into or
renewed after the date of this Conservation Easement are subordinate to the terms of this Conservation
Easement and must incorporate by reference this Conservation Easement.
[Include the following subparagraph if a limited allowance for agricultural purposes may be
authorized: Limited mining activities for materials (e.g., sand, gravel, or shale) used to facilitate the
agricultural operations on the Protected Property are allowed where the extraction of such materials is
limited, localized, and small with a defined area and acreage [SELECT ONE: identified in EXHIBIT
____ OR approved prior to extraction by the Grantee, not to exceed _____ acres,] and does not harm the
Conservation Values.]
[The following may be inserted to qualify the above if Grantee chooses to allow subsurface mineral
development as an alternative to a complete prohibition on mineral exploration and extraction on
the Protected Property – Beginning of Optional Additional Subsurface Mineral Development
Language: Subsurface mineral development on the Protected Property is allowed in accordance with this
Paragraph (F), if approved by Grantee and Chief of NRCS. Grantee and Grantor must demonstrate prior
to the initiation of mineral development activity that such subsurface mineral development shall—
(i) Be conducted in accordance with applicable State law;
(ii) Have a limited and localized impact;
(iii) Not harm the Conservation Values;
(iv) Not materially alter or affect the existing topography, as determined by Grantee and the
Chief of NRCS;
(v) Comply with a subsurface mineral development plan that includes a plan for the
remediation of impacts to the Conservation Values, which includes reclaiming and
restoring all areas of the Protected Property that are impacted by the subsurface mineral
development and such plan is approved by Grantee and the Chief of NRCS prior to the
initiation of mineral development activity;
(vi) Not be accomplished by any surface-mining method;
HCBOC 030226 Pg. 245
U.S. Department of Agriculture 08/2021
Natural Resources Conservation Service
7
(vii) Be within the impervious surface limits described in Section I, Paragraph 1; and
(viii) Use practices and technologies that minimize the duration and intensity of impacts to the
Conservation Values.
All areas of the Protected Property that are impacted by subsurface mineral development pursuant to this
section must be reclaimed and restored within a reasonable time, as determined by the Grantee and Chief
of NRCS, at cessation of subsurface mineral development activities.
Impervious surfaces, as defined in Section I, Paragraph 1, include any surface disturbance or impervious
surfaces associated with subsurface mineral development allowed by this paragraph. End of Optional
Additional Subsurface Mineral Development Language]
[Include the following paragraph for all RCPP Grassland or Forest Enrollments: (G) Crop
Cultivation. Except for grazing uses and grassland restoration and conservation, the cultivation or
production of crops, nonperennial forages for human or domestic animal consumption, crop seed
production, or planting of orchards, vineyards, berries, tree farms, or other perennial nongrassland
agricultural product is prohibited [Include the following if agricultural intensification may be
permitted on RCPP Grassland Enrollments: outside of the Designated Crop Cultivation Areas on the
Protected Property, identified in Exhibit _____, the extent of such areas may not exceed [Insert Percent
Not to Exceed 10 Percent] ______ percent of the Protected Property, the agricultural uses, location, and
boundaries of which must be compatible with the purposes of the Conservation Easement and be approved
in advance, in writing by the Grantee.]
3. Allowed Uses. [[Include the following any time the property is in agricultural use: The provisions of
this Conservation Easement and associated exhibits will not be interpreted to restrict the types of agricultural
operations that can function on the Protected Property, so long as the agricultural operations are consistent with
the long-term viability of the Protected Property and the purposes of the Conservation Easement.] OR [Include
the following paragraph any time the property is in grassland or forest use: The provisions of this
Conservation Easement limit the types of agricultural operations that can occur on the Protected Property to
those that restore or conserve the Conservation Values.]] No uses will be allowed that violate Federal laws,
including Federal drug laws or that decrease the Conservation Easement’s protection for the Conservation Values.
Allowed uses of the Protected Property include the specific uses allowed in Section I, Paragraph (2)(B) (i)-(v)
and the following activities, subject to the qualifications stated below:
(A) Agricultural Production – The production, processing, and marketing of [SELECT ONE:
agricultural crops, livestock, and forest products OR livestock, agricultural products, and forest products
compatible with restoration and conservation of grassland, grazing uses, and related conservation values]
is allowed provided it is conducted in a manner consistent with the terms of the Conservation Easement
[Insert if the RCPP Easement Plan Section I, Paragraph 4 is included: and the RCPP Easement Plan
described in Section I, Paragraph 4].
(B) On-Farm Energy Production – Renewable energy production is allowed for the purpose of generating
energy for the agricultural and residential needs of the Protected Property. Renewable energy sources
must be built and maintained within impervious surface limits and consistent with the purposes of the
HCBOC 030226 Pg. 246
U.S. Department of Agriculture 08/2021
Natural Resources Conservation Service
8
Conservation Easement.
[Include the following paragraph any time the property is in grassland use: (C) Grassland Uses of
the Protected Property – Grantor is allowed to graze, hay, harvest for hay and noncrop seed production,
mow, construct fire breaks, conduct fire presuppression and rehabilitation activities, and conduct common
grazing practices, including cultural practices, consistent with the provisions and conservation purposes
of the Conservation Easement. The term “common grazing practices” means those practices customary
to the region where the Protected Property is located related to livestock grazing, forage management, and
maintenance of infrastructure required to conduct livestock grazing on the Protected Property. Grantor
must not hay, mow, or harvest for seed during certain nesting seasons for birds whose populations are in
significant decline. Determinations of birds whose populations are in significant decline, nesting seasons
for such birds, and the areas of the Protected Property affected by this restriction will be set forth within
[Select all that apply: the Baseline Documentation Report, the RCPP Easement Plan, and the grassland
management plan described in Section I, Paragraph 4]]
[Include the following paragraph any time the property is in forest use: (D) Forest Management and
Timber Harvest – Forest management and timber harvesting is allowed, provided it is carried out, to the
extent practicable, in accordance with current, generally accepted best management practices for the sites,
soils, and terrain of the Protected Property.]
[Include the following paragraph and each applicable clause if the Protected Property contains highly
erodible cropland and for each RCPP Easement Plan the entity has otherwise agreed to:
4. RCPP Easement Plan. The Grantee shall prepare an RCPP Easement Plan in consultation with the
Grantor and, as needed, the Chief of NRCS. The Grantee agrees to update the RCPP Easement Plan, in
consultation with the Grantor and as needed, the Chief of NRCS, in the event the uses or ownership of the
Protected Property change. A copy of the current RCPP Easement Plan is kept on file with the Grantee.
[INCLUDE THE FOLLOWING ONLY IF ENTITY AGREED TO HAVE AN RCPP EASEMENT
PLAN: The RCPP Easement Plan shall describe the farm or ranch management system, describe the
natural resource concerns on the Protected Property, describe the conservation measures and practices
that may be implemented to address the identified resource concerns, promote the long-term viability of
the land to meet the purposes of the Conservation Easement, and identify, as applicable, permissible and
prohibited activities and any associated restoration plans.]
[INCLUDE THE FOLLOWING IF PARCEL CONTAINS HIGHLY ERODIBLE CROPLAND: The
RCPP Easement Plan shall include a conservation plan that complies with 7 CFR Part 12, or successor
regulations, pertaining to all highly erodible cropland on the Protected Property. If the NRCS standards
and specifications for highly erodible cropland are revised after the date of this Conservation Easement
based on an Act of Congress, the Chief of NRCS will work cooperatively with the Grantor and Grantee to
develop and implement a revised conservation plan.]
[INCLUDE THE FOLLOWING IF THE ENTITY HAS AGREED TO HAVE A GRASSLAND
MANAGEMENT PLAN: The RCPP Easement Plan shall include a grassland management plan that
describes the grassland resource; the management system and practices that conserve, protect, or
enhance the viability of the grassland; and as applicable any habitat, species, or sensitive natural
resources requirements, permissible and prohibited activities, and any associated restoration plans.]
HCBOC 030226 Pg. 247
U.S. Department of Agriculture 08/2021
Natural Resources Conservation Service
9
[INCLUDE THE FOLLOWING IF THE ENTITY HAS AGREED TO HAVE A FOREST
MANAGEMENT PLAN: The RCPP Easement Plan shall include a forest management plan that
describes the management system and practices that conserve, protect, or enhance the viability of the
forest land and as applicable, any significant conservation benefits. The forest management plan must be
prepared by a professional resource manager, in consultation with the Grantee.]
SECTION II – PROTECTION OF THE UNITED STATES’ INTERESTS AND EASEMENT
ENFORCEMENT
1. General Disclaimer and Grantor Warranty. The United States, its employees, agents, and assigns
disclaim and will not be held responsible for Grantee’s or Grantor’s negligent acts or omissions or Grantee’s or
Grantor’s breach of any representation, warranty, covenant, or agreements contained in this Conservation
Easement Deed, or violations of any Federal, State, or local laws, including all Environmental Laws (defined
below) including, without limitation, those that give rise to liabilities, claims, demands, losses, expenses,
damages, fines, fees, penalties, suits, proceedings, actions, costs of actions, or sanctions asserted by or on behalf
of any person or governmental authority, and other liabilities (whether legal or equitable in nature and including,
without limitation, court costs, and reasonable attorneys’ fees and attorneys’ fees on appeal) to which the United
States may be subject or incur relating to the Protected Property.
Grantor must indemnify and hold harmless the United States, its employees, agents, and assigns for any and all
liabilities, claims, demands, losses, expenses, damages, fines, fees, penalties, suits, proceedings, actions and costs
of actions, sanctions asserted by or on behalf of any person or governmental authority, and other liabilities
(whether legal or equitable in nature and including, without limitation, court costs, and reasonable attorneys’ fees
and attorneys’ fees on appeal) to which United States may be subject or incur relating to the Protected Property,
which may arise from, but are not limited to, Grantor’s negligent acts, omissions, or breach of any representation,
warranty, covenant, agreements contained in this Conservation Easement Deed or violations of any Federal, State,
or local laws, including all Environmental Laws.
2. Environmental Warranty. Grantor warrants that it is in compliance with, and will remain in compliance
with, all applicable Environmental Laws. Grantor warrants that there are no notices by any governmental
authority of any violation or alleged violation of, noncompliance or alleged noncompliance with, or any liability
under, any Environmental Law relating to the operations or conditions of the Protected Property. Grantor further
warrants that it has no actual knowledge of an undisclosed release or threatened release of Hazardous Materials
(defined below), as such substances and wastes are defined by applicable Federal and State law.
Furthermore, Grantor warrants the information disclosed to Grantee and United States regarding any past
violations or noncompliance with Environmental Laws and associated remedial actions, or any past releases of
Hazardous Materials and any associated remedial actions is complete and accurate.
Moreover, Grantor hereby promises to hold harmless and indemnify Grantee and the United States against all
litigation, claims, demands, penalties and damages, including reasonable attorneys’ fees, arising from or
connected with the release or threatened release of any hazardous materials on, at, beneath or from the Protected
Property, or arising from or connected with a violation of any Environmental Laws by Grantor or any other prior
HCBOC 030226 Pg. 248
U.S. Department of Agriculture 08/2021
Natural Resources Conservation Service
10
owner of the Protected Property. Grantor’s indemnification obligation will not be affected by any authorizations
provided by Grantee or the United States to Grantor with respect to the Protected Property or any restoration
activities carried out by Grantee on the Protected Property; provided, however, that Grantee will be responsible
for any Hazardous Materials contributed after this date to the Protected Property by Grantee.
“Environmental Law” or “Environmental Laws” means any and all Federal, State, local or municipal laws, rules,
orders, regulations, statutes, ordinances, codes, guidelines, policies, or requirements of any governmental
authority regulating or imposing standards of liability or standards of conduct (including common law)
concerning air, water, solid waste, hazardous materials, worker and community right-to-know, hazard
communication, noise, radioactive material, resource protection, subdivision, inland wetlands and watercourses,
health protection, and similar environmental health, safety, building, and land use as may now or at any time
hereafter be in effect.
“Hazardous Materials” means any petroleum, petroleum products, fuel oil, waste oils, explosives, reactive
materials, ignitable materials, corrosive materials, hazardous chemicals, hazardous wastes, hazardous substances,
extremely hazardous substances, toxic substances, toxic chemicals, radioactive materials, infectious materials,
and any other element, compound, mixture, solution, or substance that may pose a present or potential hazard to
human health or the environment.
3. Extinguishment, Termination, and Condemnation. The interests and rights under this Conservation
Easement may only be extinguished or terminated with written approval of the Grantee and the United States.
Due to the Federal interest in this Conservation Easement, any proposed extinguishment, termination, or
condemnation action that may affect the United States’ interest in the Protected Property must be reviewed and
approved by the United States.
With respect to a proposed extinguishment, termination, or condemnation action, the Grantee and the United
States stipulate that the fair market value of the Conservation Easement is percent, hereinafter the
“Proportionate Share,” of the fair market value of the land unencumbered by this Conservation Easement. The
Proportionate Share will remain constant over time.
If this Conservation Easement is extinguished, terminated, or condemned, in whole or in part, then the Grantor
must reimburse Grantee and the United States an amount equal to the Proportionate Share of the fair market value
of the land unencumbered by this Conservation Easement. The fair market value will be determined at the time
all or a part of this Conservation Easement is terminated, extinguished, or condemned by an appraisal that meets
the Uniform Standards of Professional Appraisal Practice (USPAP) or Uniform Acquisition Standards or Federal
Land Acquisition (UASFLA). The appraisal must be completed by a certified general appraiser and be approved
by the Grantee and the United States.
The allocation of the Proportionate Share between the Grantee and the United States will be as follows: (a) to the
Grantee or its designee, [Calculate and enter the percent of fair market value of the Conservation Easement
provided based on the sum of the Grantee’s contributions and Grantor donations toward the acquisition
value of the easement] percent of the Proportionate Share; and (b) to the United States percent of the
Proportionate Share. Until such time as the Grantee and the United States receive the Proportionate Share from
the Grantor or the Grantor’s successor or assign, the Grantee and the United States each have a lien against the
HCBOC 030226 Pg. 249
U.S. Department of Agriculture 08/2021
Natural Resources Conservation Service
11
Protected Property for the amount of the Proportionate Share due each of them. If proceeds from termination,
extinguishment, or condemnation are paid directly to Grantee, the Grantee must reimburse the United States for
the amount of the Proportionate Share due to the United States.
4. Amendment. This Conservation Easement may be amended only if, in the sole and exclusive judgment
of the Grantee and United States, by and through the Chief of NRCS, such amendment is consistent with the
purposes of the Conservation Easement and complies with all applicable laws, regulations, and program policy.
The Grantee must provide timely written notice to the Chief of NRCS of any proposed amendments. Prior to the
signing and recordation of the amended Conservation Easement, such amendments must be mutually agreed upon
by the Grantee, Grantor, and United States, by and through the Chief of NRCS. Any purported amendment that
is recorded without the prior approval of the United States is null and void.
5. United States Right of Enforcement. In consideration of the RCPP funds received for the acquisition
of this Conservation Easement, the United States is also granted this right of enforcement that it may exercise
only if the terms of the Conservation Easement are not enforced by the holder of the Conservation Easement. The
Secretary of the United States Department of Agriculture (the Secretary) or the Secretary’s assigns, on behalf of
the United States, may exercise this right of enforcement under any authority available under State or Federal law
if the Grantee, or its successors or assigns, fails to enforce any of the terms of this Conservation Easement, as
determined in the sole discretion of the Secretary.
In the event the United States exercises this right of enforcement, it is entitled to recover any and all administrative
and legal costs associated with any enforcement or remedial action related to the enforcement of this Easement
from the Grantor, including, but not limited to, attorney’s fees and expenses related to Grantor’s violations. In
the event the United States exercises this right of enforcement, it is entitled to recover any and all administrative
and legal costs associated with any enforcement of this Easement from the Grantee, including, but not limited to,
attorney’s fees and expenses related to Grantee’s violations or failure to enforce the easement against the Grantor
up to the amount of the United States contribution to the purchase of the Conservation Easement.
The Grantee will annually monitor compliance and provide the United States with an annual monitoring report
that documents that the Grantee and Grantor are in compliance with the Conservation Easement. If the annual
monitoring report is insufficient or is not provided annually, or if the United States has a reasonable and articulable
belief of an unaddressed violation, as determined by the Secretary, the United States may exercise its right of
inspection. For purposes of inspection and enforcement of the Conservation Easement, the United States will
have reasonable access to the Protected Property. Prior to its inspection of the Protected Property, the United
States shall provide advance notice to Grantee and Grantor and provide Grantee and Grantor a reasonable
opportunity to participate in the inspection.
In the event of an emergency, the United States may enter the Protected Property to prevent, terminate, or mitigate
a potential or unaddressed violation of this Conservation Easement and will give notice to Grantee and Grantor
at the earliest practicable time.
HCBOC 030226 Pg. 250
Cooperating Entity: County of Harnett
Landowner Name: Richard Cotton
Field Office: Lillington
District: Harnett SWCD
State and County: Harnett, NC
Application Number: 91453226000Y
Legend
CJ Offer Boundary-Cotton
� Access Route-Granted
through CED
Easement Boundary Map
Date: 6/16/2025
Agency: USDA-NRCS
Assisted By: G. Thompson
Lat/Long: 35.456698
-78.852950
Approx. Acres: 330.00
N
0 1,000 2,000 3,000 --=:::::1---=====::J Feet A HCBOC 030226 Pg. 251
MARCH 2, 2026 APPOINTMENTS NEEDED
HOME AND COMMUNITY BLOCK GRANT COMMITTEE
We have received an application from Drew Byrant. He would like to be considered for appointment to
the County employee vacancy.
HARNETT COUNTY PUBLIC LIBRARY BOARD OF TRUSTEES
We have received an application from Mike Lancaster. He would like to be considered for the District 5
vacancy.
JUVENILE CRIME PREVENTION COUNCIL
We have received an application from Rose Ferguson. She would like to be considered for
reappointment. She serves as the County Commissioner appointee.
Item 9H
HCBOC 030226 Pg. 252
HCBOC 030226 Pg. 253
HCBOC 030226 Pg. 254
HCBOC 030226 Pg. 255
MEMORANDUM
Date: March 2, 2025
To: Harnett County Board of Commissioners
Through: Brent Trout, County Manager
From: Mike Morrow, Assistant County Manager
Subject: 2nd Quarter FY2026 TEAM Harnett Performance Management Report
As directed by the Board of Commissioners, staff have prepared the2nd Quarter FY2026 update
on the TEAM Harnett Performance Management Plan. The full report is attached for your
review. Below is a summary of key findings and updates for the quarter:
Key Performance Highlights
Scope of Review: The FY2026 TEAM Harnett initiative is monitoring forty-three (43) Key
and Other Strategic Actions aligned with the Harnett County Strategic Plan.
Action Item Status (as of September 30, 2025):
o 7% are pending action
o 63% are In-Process
o 30% are Completed
Action Item Status (as of December 31, 2025)
o 9% are pending action
o 63% are In-Process
o 28% are Completed
Progress and Initiatives
The second quarter for FY26 has continued implementation work for the automation of the
performance management and reporting process using ClearGov software, which will enhance
efficiency and data transparency moving forward. Work on this will continue in the next quarter
with reporting information anticipated for the third quarter report.
Please feel free to contact me if you have any questions or would like additional information
regarding this report.
Item 10B
HCBOC 030226 Pg. 256
FY2026 QUARTER 2 TEAM HARNETT PERFORMANCE MANAGEMENT PLAN UPDATE
March 2, 2026
HCBOC 030226 Pg. 257
Status of Key Strategic Actions and Critical Projects for 1st Quarter FY 2026
•For FY2026 The TEAM Harnett initiative is monitoring 43 Key Strategic Actions and Other Strategic Actions aligned with the Harnett County Strategic Plan
•Status as of September 30, 2025, Quarter 1:
7% are pending action
63% are In-Process
30% are Completed
•Status as of December 31, 2025, Quarter 2:
9% are pending action
63% are In-Process
28% are Completed
HCBOC 030226 Pg. 258
Progress and Initiatives
TEAM Harnett maintained its focus on implementing the newly adopted Key Strategic Actions and specific efforts during this 2ndquarter included:
•Software implementation meetings and data conversion with our vendor, ClearGov, for automation of performance management program
•Work on reporting activities and information will continue into FY2026 Quarter 3 using the new software
HCBOC 030226 Pg. 259
Questions?
HCBOC 030226 Pg. 260
Key Strategic Action1.1.1: Engage school administration proactively to discuss and
coordinate budget priorities and funding for FY2027
1
Harnett County Strategic Goal &
Objective Alignment
Project Budget &
Resources
Type & Priority Project Overall Update as
of December 31, 2025
Goal 1: Superior Education
Objective 1.1: Maintain effective collaboration
with Harnett County Schools to coordinate
budget process, capital projects, and other
initiatives
Staff Assigned:
Representatives from
various departments
Board Key Strategic
Action
In process.
Project Description (Scope Statement):
To maintain communication between County and Harnett
County Schools staff and between both Board of Commissioners
and Board of Education and County. This includes in -person
meetings, virtual meetings, phone calls, and email exchanges.
By maintaining open communication regarding budget
priorities, the County and Harnett County Schools can focus on
the needs of students to provide high quality education.
This project will also engage Central Carolina Community
College to coordinate budget priorities of the Harnett Promise
program.
Community Outcomes (Performance Results):
•Strategic Key Performance Indicator is to maintain a
95% satisfaction rating from elected officials that we
collaborated and are well coordinated with the
budget process, capital projects and other initiatives.
•Strategic Key Performance Indicator is # enrolled and
% of students that graduated from Harnett Promise
initiative
HCBOC 030226 Pg. 261
2
Action Item or Task Start Date Completion
Date
Person
Responsible
Action Item Update as of December
31, 2025
1 Quarterly collaborative
meetings and contacts with
County Manager and School
Administration
7/1/25 6/30/26 Various staff from
County
Administration
and Harnett
County Schools
Number of Meetings as of 12/31/25
County Manager/Superintendent – 1
Harnett County Schools/County Finance
& Budget- 2
2 Elected officials and
administration staff Survey
Est 3/1/26 Est 9/30/26 Public Information
Officer
Customer survey planned and in process
3 Engage Central Carolina
Community College budget
requests for Harnett Promise
for FY26/27
Est 3/1/26 Est 6/30/26 Budget Director Information incoming from CCCC; in
process
Project Leader:
Budget Director
Project Team, Stakeholders and Collaborators:
County Administration, Board of Commissioners, Board of Education,
Central Carolina Community College
Key Strategic Action 1.1.1: Engage school administration proactively to discuss and
coordinate budget priorities and funding for FY2027
Project Sponsor:
County Manager
HCBOC 030226 Pg. 262
Key Strategic Action 1.1.2: Adopt long-term plan for funding new schools based on
education priorities
3
Harnett County Strategic Goal &
Objective Alignment
Project Budget &
Resources
Type & Priority Project Overall Update as
of December 31, 2025
Goal 1: Superior Education
Objective 1.2: Maintain a long-term funding
plan for capital needs
$10,000 for contract
Staff Assigned: County
Administration
Board Key Strategic
Action
Work completed
Project Description (Scope Statement):
•Create a debt affordability plan. Davenport Public Finance
created a 20 -year debt schedule plan to allow expenditure
up to $320M in school construction projects.
•This project is to address our debt affordability plan. This
plan is important to the Board of Commissioners because it
shows how the County can fund the construction of new
schools.
•The Board of Commissioners plans to construct a minimum
of five schools over the next 20 years to address the rapid
growth in Harnett County.
Community Outcomes (Performance Results):
•To ensure funding is available for school construction
projects over the next 20 years.
•Harnett County’s goal is to construct one school every
four years.
•Strategic Key Performance Indicator is # of schools
constructed .
HCBOC 030226 Pg. 263
4
Action Item or Task Start Date Completion
Date
Person
Responsible
Action Item Update as of
December 31, 2025
1 Consultant updating
education debt
affordability plan
11/1/25 2/10/26 Davenport In process
2 Present current education
debt affordability plan to
Board of Commissioners
11/1/25 2/10/26 Davenport In process
Project Leader:
Finance Officer
Project Team, Stakeholders and Collaborators:
County Administration, Board of Commissioners, Davenport, Harnett
County Schools
Key Strategic Action 1.1.2: Adopt long-term plan for funding new schools based
on education priorities
Project Sponsor:
County Manager
HCBOC 030226 Pg. 264
Key Strategic Action 1.2.1: Maintain County involvement in capital planning and
architectural committee for ongoing and upcoming projects
5
Harnett County Strategic Goal &
Objective Alignment
Project Budget &
Resources
Type & Priority Project Overall Update as
of December 31, 2025
Goal 1: Superior Education
Objective 1.2: Maintain a long-term funding
plan for capital needs
$89.6M
Staff Assigned:
County Administration
Board Key Strategic
Action
In process for planning
funding for Highland High
School
Project Description (Scope Statement):
Harnett County Schools has 28 schools. Provide funding
for Capital Improvement Projects throughout the County
for Harnett County Schools.
Community Outcomes (Performance Results):
•Funding of Flatwoods Middle School (complete)
•Funding of Lillington-Shawtown Elementary School
Gym addition (complete)
•Funding of Child Nutrition Freezer Unit (complete)
•Funding for Highland High School
•CTE High School at CCCC Harnett Campus
HCBOC 030226 Pg. 265
6
Action Item or Task Start Date Completion
Date
Person
Responsible
Action Item Update as of
December 31, 2025
1 Bids submitted by Harnett
County Schools to County
Administration for
Highland High School
Summer
2026
Harnett County
Schools
Not started yet
2 Board approved Project
Ordinance considered
with next budget approval
TBD TBD Board of
Commissioners
Not started yet
3 Funding of Projects TBD TBD Board of
Commissioners
Not started yet
Project Leader:
Budget Director
Project Team, Stakeholders and Collaborators:
County Administration, Harnett County Schools maintenance
staff
Key Strategic Action 1.2.1: Maintain County involvement in capital planning and
architectural committee for ongoing and upcoming projects
Project Sponsor:
Finance Officer
HCBOC 030226 Pg. 266
Key Strategic Action 1.3.1: Continue to monitor teacher supplements to increase
competitiveness in the region
7
Harnett County Strategic Goal &
Objective Alignment
Project Budget &
Resources
Type & Priority Project Overall Update as
of December 31, 2025
Goal 1: Superior Education
Objective 1.3: Attract, support, and retain
highly qualified and experienced public
school teachers and staff
Budget will be based
on request and
available funding.
Staff Assigned:
County
Administration
Board Key Strategic
Action
Funding request will be
considered in
FY2027 budget. Work in
process.
Project Description (Scope Statement):
This project will improve the current process of addressing
teacher supplement in our overall budget process. The Board of
Education will submit a request for teacher supplement in
April. The County anticipates an increase for FY 2027 and will
bring their request to the board during deliberation to discuss
the process about addressing the Board’s interest. The process
will be complete at the end of the fiscal year/budget
completion.
Community Outcomes (Performance Results):
This project strengthens the ability to recruit and retain qualified teacher
for the county’s students.
•The project will address recruiting and retaining teachers for the
Harnett County Schools district.
•Strategic Key Performance Indicator is to reduce turnover rate for
instructional staff and number of vacancies for instructional staff.
HCBOC 030226 Pg. 267
8
Action Item or Task Start Date Completion
Date
Person
Responsible
Action Item Update as of
December 31, 2025
1 Increase funding for
teacher supplement
Est 4/15/26 Est 6/30/26 Budget
Director
Funding request will be considered
in FY27 budget. In process.
Project Leader:
Budget Director
Project Team, Stakeholders and Collaborators:
County Administration, Harnett County Schools, Board of
Commissioners
Key Strategic Action 1.3.1: Continue to monitor teacher supplements to increase
competitiveness in the region
Project Sponsor:
Finance Officer
HCBOC 030226 Pg. 268
Key Strategic Action 1.4.1: Adopt Legislative Priorities for CY 2026 that includes advocacy
for increased funding for schools
9
Harnett County Strategic Goal &
Objective Alignment
Project Budget &
Resources
Type & Priority Project Overall Update as
of December 31, 2025
Goal 1: Superior Education
Objective 1.4: Advocate for appropriate
allocation of school funding from federal and
state sources
Staff Assigned: County
Manager
Board Key Strategic
Action
Planning for CY
2026 Legislative Priorities
meeting with Board of
Commissioners in February
2026.
Project Description (Scope Statement):
Each year, County Commissioners develop a list of
legislative priorities to discuss with our state and federal
legislative representatives to continue to support our
citizens' needs.
Community Outcomes (Performance Results):
•Harnett County has an adopted state legislative
agenda that advocates for increased funding for
schools. (lead measure - Key Performance Indicator)
•% increase of funding for Harnett County Schools (lag
measure – Key Performance Indicator)
HCBOC 030226 Pg. 269
10
Action Item or Task Start Date Completion
Date
Person
Responsible
Action Item Update as of
December 31, 2025
1 Adopted Legislative
Priorities for 2026
February 2026 February 2026 Brent Trout In process
2 Develop Legislative
Priorities for 2026
February 2026 February 2026 Brent Trout In process
Project Leader:
County Manager
Project Team, Stakeholders and Collaborators:
County Administration, Board of Commissioners, Harnett County
Schools
Key Strategic Action 1.4.1: Adopt Legislative Priorities for CY 2025 that includes advocacy
for increased funding for schools
Project Sponsor:
Board of Commissioners
HCBOC 030226 Pg. 270
Key Strategic Action 2.1.1:Complete and implement Compensation Study to assess
competitiveness of employee pay and salary compression for existing County employees
1
Harnett County Strategic Goal &
Objective Alignment
Project Budget &
Resources
Type & Priority Project Overall Update as
of December 31, 2025
Goal 2: Organizational Excellence
Objective 2.1: Attract, retain and grow high
performing employees
$TBD Direct funding
Staff Assigned: HR
Dept./Committee
Board KSA
High Priority - Yes
This project is complete.
Project Description (Scope Statement):
The purpose of the Compensation Strategy Study is to
assist the County in reviewing and analyzing the current
staff compensation structure and obtain
recommendations for improvements to the existing
structure to ensure internal equity and external
competitiveness. All regular, full-time and part-time staff
positions will be included in the study. The County’s goal
is to provide competitive pay levels to its current
employees and future prospective employees .
Community Outcomes (Performance Results):
Project objectives should ensure program outcomes and
recommendations that are internally equitable,
externally competitive, understandable, legally
defensible, easily maintained and administered by the
County staff, flexible to change as market conditions
evolve, and appropriate for the County’s goals, structure,
and reward system.
This KSA will move us forward in reducing the County
wide overall turnover rate and will attract, retain and
grow high performing employees.HCBOC 030226 Pg. 271
2
Action Item or Task Start Date Completion
Date
Person
Responsible
Action Item Update as of
December 31, 2025
1 RFP 11/01/2022 11/28/2022 HR Director Complete
2 Consultant to complete
the study
01/23/2022 04/30/2023 HR Director Complete
3 HR to study follow up
items from report
10/1/2023 06/30/2025 HR Director/
Dept Heads
Complete
4 Present information
during budget cycle
3/1/24 06/30/2025 HR Director/
Budget
Director
Complete
Project Leader:
HR Director
Project Team, Stakeholders and Collaborators:
HR Dept., Selected Committee, Dept. Heads
Key Strategic Action 2.1.1:Complete and implement Compensation Study to assess
competitiveness of employee pay and salary compression for existing County employees
HCBOC 030226 Pg. 272
Key Strategic Action 2.1.2: Review and develop a strategy for replacing future retiring key
leadership positions in the organization
3
Harnett County Strategic Goal &
Objective Alignment
Project Budget &
Resources
Type & Priority Project Overall Update as
of December 31, 2025
Goal 2: Organizational Excellence
Objective 2.1: Attract, retain and grow high
performing employees
$TBD Direct funding
Staff Assigned: HR
Dept./Committee
Board KSA
High Priority - Yes
Pending and not yet
started.
Project Description (Scope Statement):
The intention of this Key Strategic Action is to review and
develop plans for replacing future retiring key leadership
in the organization. The strategy will focus on identifying
potential successors, leadership development, and
succession planning to minimize disruptions, promote
leadership continuity, and support long-term
organizational growth.
Community Outcomes (Performance Results):
To ensure that the process of reviewing and developing a leadership succession
strategy is effective, measurable performance results should be established. The
following Key Performance Indicators will help track performance outcomes for this
action.
Talent Pipeline and Succession Planning
•KPI : Succession plan completion for all key leadership positions.
•Goal: 100 % of key leadership positions have a succession plan in place.
•KPI : Internal candidate identification rate.
•Goal: At least 70% of key leadership positions should have one or more
internal candidates identified as potential successors.
Leadership Development and Readiness
•KPI : Readiness of potential successors.
•Goal: 75% of potential successors are deemed ready for leadership roles
within a 1-2 year timeline.
HCBOC 030226 Pg. 273
4
Action Item or Task Start Date Completion
Date
Person
Responsible
Action Item Update as of
December 31, 2025
1 Review Strategy plan for
succession planning and
leadership development
Pending and not yet started.
2 Meet with Stakeholders
for review of plan
Pending and not yet started.
3 Revise draft plan Pending and not yet started.
4 Submit strategy to
County admin for
approval
Pending and not yet started.
Project Leader:
HR Director
Project Team, Stakeholders and Collaborators:
HR Dept., Selected Committee, Dept. Heads
Key Strategic Action 2.1.2: Review and develop a strategy for replacing future
retiring key leadership positions in the organization
HCBOC 030226 Pg. 274
Key Strategic Action 2.2.1: Develop, and implement a holistic performance
management program
5
Harnett County Strategic Goal &
Objective Alignment
Project Budget &
Resources
Type & Priority Project Overall Update as
of December 31, 2025
Goal 2: Organizational Excellence
Objective 2.2: Lead the organization with best
finance and budget practices
Objective 2.3: Foster culture of accountability
through performance management and
adherence to internal processes
$57,000 Direct
funding
Staff Assigned:
Manager &Dept
Heads
Board KSA Project
High Priority - Yes
Work Complete.
Project Description (Scope Statement):
The UNC School of Government’s Center for Public Leadership
and Governance will support Harnett County’s strategic
planning process. The process will occur in three phases. This
Scope of Work includes preparation of plan elements for phase
I, and phase II for the development of the Strategic Plan. Phase
III of the plan will be for the Performance Management
Program. Phase IV to begin November 2023. Business Plan
implementation is complete.
Community Outcomes (Performance Results):
•Percentage of performance indicators from County
Departments
•Number of Departments tracking customer service
data for residents and businesses
•Number of Departments providing quality services to
residents and businesses
•Number of Departments providing quality customer
services to internal customers
HCBOC 030226 Pg. 275
6
Action Item or Task Start Date Completion Date Person Responsible Action Item Update as of December 31, 2025
1 Phase 1 – Plan elements Fall 2021 November 1,
2021
County Manager’s
Office
Work Complete.
2 Phase 2 – Strategic Plan Fall 2021 February 1, 2022 County Manager’s
Office
Work Complete.
3 Phase 3 – Performance
Management Plan
October 2022 June 30, 2023 County Manager’s
Office
Work Complete.
4 Phase 4 – Business Plan
Development for Departments
November 2023 June 30, 2024 County Manager's
Office
4 sessions with UNC School of Government
for business plan creation for County
Departments held. Business plan creation
complete.
Project Leader:
Mike Morrow
Project Team, Stakeholders and Collaborators:
County Manager, Department Heads, Department Leadership
Key Strategic Action 2.2.1: Develop, and implement a holistic performance
management program
HCBOC 030226 Pg. 276
Key Strategic Action 2.2.2: Reduce government redundancy with process improvement to find efficiencies and fee
schedule improvements to reduce overall government, where possible and reduce the financial burden on taxpayers
7
Harnett County Strategic Goal &
Objective Alignment
Project Budget &
Resources
Type & Priority Project Overall Update as
of December 31, 2025
Goal 2: Organizational Excellence
Objective 2.2: Lead the organization with
best finance and budget practices
$N/A Direct funding
Staff Assigned: Dept
Heads
MNG Project
High Priority - Yes
This project is p ending and
not yet started.
Project Description (Scope Statement):
The purpose of this project is to identify and eliminate
redundancies within government processes, streamline
operations, improve fee schedules, and enhance overall
efficiency. The goal is to reduce the financial burden on
taxpayers by optimizing government resources and
services without compromising service quality.
Community Outcomes (Performance Results):
A.Process improvement and optimization for inefficient
processes through automation or elimination of
unnecessary steps and provide consolidation of functions
when feasible.
B.Conduct a comprehensive review of fee schedules and
identify opportunities for optimization to better align with
service costs.
C.Perform cost-benefit analysis to evaluate the financial
impact of proposed changes and focus on reduction of
administrative costs while improving taxpayer outcomes.
HCBOC 030226 Pg. 277
8
Action Item or Task Start Date Completion
Date
Person
Responsible
Action Item Update as of
December 31, 2025
1 Meet with stakeholders
and review fee schedules
Pending and not yet started.
2 Draft report for
efficiencies
Pending and not yet started.
3 Meet with stakeholders
for final documentation
Pending and not yet started.
4 Present findings to Board
of Commissioners
Pending and not yet started.
Project Leader:
Brent Trout
Project Team, Stakeholders and Collaborators:
Department Heads
Key Strategic Action 2.2.2: Reduce government redundancy with process improvement to find efficiencies and
fee schedule improvements to reduce overall government, where possible and reduce the financial burden on taxpayers
HCBOC 030226 Pg. 278
Key Strategic Action 2.3.1: Review and revise employee performance evaluation and training programs to
encourage culture of empowerment and accountability, to foster employee development and to provide
enrichment opportunities
9
Harnett County Strategic Goal &
Objective Alignment
Project Budget &
Resources
Type & Priority Project Overall Update as
of December 31, 2025
Goal 2: Organizational Excellence
Objective 2.3: Foster culture of
accountability through performance
management and adherence to internal
processes
$TBD Direct funding
Staff Assigned: HR
Dept/Dept Heads
Board KSA
High Priority - Yes
This project is in process.
Project Description (Scope Statement):
Develop a new performance evaluation process that will
align with the goal objectives and key strategic actions of
the county.
Community Outcomes (Performance Results):
This will help in educating employees the goals and objectives they are
expected to meet by having measurable objectives in place. Employees will
understand how their daily work and projects are a part of working towards
larger goals of the County. This will also assist the Department Directors
and Supervisors in giving sound and objective feedback on performance
evaluations.
This KSA will move us forward in reducing the County wide overall turnover
rate and will help with retention and growth of high performing employees.
HCBOC 030226 Pg. 279
10
Action Item or Task Start Date Completion
Date
Person
Responsible
Action Item Update as of
December 31, 2025
1 Meet with Dept Heads
to discuss proposed
changes/training
8/15/2023 12/30/2023 HR Director/
Dept Heads
Make proposed changes to the
evaluation process and provide
training.
2 Communicate changes
to employees by
training
1/1/2024 12/1/2024 HR Director/
Dept Heads
Meet with each department and
employees via training.
3 Implementation 7/1/2024 7/1/2026 HR Director/
Dept. Heads
Implement new performance
evaluation process. Ongoing.
Project Leader:
HR Director
Project Team, Stakeholders and Collaborators:
HR Team, Dept. Heads, Supervisors
Key Strategic Action 2.3.1: Review and revise employee performance evaluation and training programs to
encourage culture of empowerment and accountability, to foster employee development and to provide
enrichment opportunities
HCBOC 030226 Pg. 280
Key Strategic Action 2.4.1: Engage County employees in improving internal processes and
provide regular education on adherence (R.P.I)
11
Harnett County Strategic Goal &
Objective Alignment
Project Budget &
Resources
Type & Priority Project Overall Update as
of December 31, 2025
Goal 2: Organizational Excellence
Objective 2.4: Seek new and best technology to improve
processes in all operational areas
Objective 2.5: Improve resident and customer experiences
through efficient ,high quality service delivery and
continuous improvement
Direct funding; No funding
available to date Staff
Assigned: Dept Heads
Board KSA Project
High Priority - Yes
This project is in process.
Project Description (Scope Statement):
An analysis that will provide a methodical approach to identify,
map, and improve processes organization wide to improve
efficiency and effectiveness by eliminating waste, reducing
costs, improving communication and collaboration with regular
updates using Rapid Process Improvement (RPI) strategies with
our performance management program. The review parameters
have not been developed at this time due to the ongoing
performance management program activities .
Community Outcomes (Performance Results):
•Percentage of staff training opportunities for RPI
•Percentage of feedback and ideas from project teams for
improvement
•Decrease project time due to inefficiencies found by project
teams
•Increase communications and responses from project teams
on work efficiencies
•Increase collaboration and communication across project
teams through regular interaction (monthly, quarterly)
HCBOC 030226 Pg. 281
12
Action Item or Task Start Date Completion
Date
Person
Responsible
Action Item Update as of December 31,
2025
1 Outreach to firm for
information and conduct
research
July 2023 December 31,
2024
County Manager Confirm Performance Plan and RPI
project scope. Complete.
2 Develop Scope of Work RPI February 2025 July 2025 County Manager Finalize Scope and request quote.
Complete.
3 Select Vendor August 2025 September
2025
County Manager Included in budget for FY 2026; selected
PQS Inc for RPI method and reviewing
quote. In process.
4 Launch January 2026 January 2026 County Manager Implement program and staff training
for 2 weeks in January.
Project Leader:
Brent Trout
Project Team, Stakeholders and Collaborators:
Department Heads, Department Leadership
Key Strategic Action 2.4.1: Engage County employees in improving internal processes and
provide regular education on adherence (R.P.I.)
HCBOC 030226 Pg. 282
Key Strategic Action 2.5.1 Implement process for obtaining citizen feedback on County
service provision
13
Harnett County Strategic Goal &
Objective Alignment
Project Budget &
Resources
Type & Priority Project Overall Update as
of December 31, 2025
Goal 2: Organizational Excellence
Objective 2.5: Improve resident and customer
experiences through efficient,
high quality service delivery and continuous
improvement
Direct funding: No
funding available to date
Staff Assigned: Dept
Heads
Board KSA Project
High Priority - Yes
This project is in process.
Project Description (Scope Statement):
An analysis that will provide a methodical approach for a
process for obtaining feedback on County services through
administered surveys to gather information on residents’ level
of satisfaction with County provided services and gather
residents’ opinions regarding other topics. This feedback will be
in support of the County’s ongoing strategic planning process in
the future. Most surveys would be administered using a
combination of mail, phone, and internet to gather a random
sample. The scope parameters have not been developed at this
time due to the ongoing performance management program
activities.
Community Outcomes (Performance Results):
•Percentage of satisfaction with major County services
•Percentage of satisfaction with perceptions of safety
in the County
•Percentage of satisfaction with County
communication with public
•Percentage of customer satisfaction with County
employee interactions for questions
•Percentage of customer satisfaction with County
employee interactions for problems
HCBOC 030226 Pg. 283
14
Action Item or Task Start Date Completion
Date
Person
Responsible
Action Item Update as of
December 31, 2025
1 Meet with staff 7/1/24 1/31/2025 County
Manager office
Plan to meet with staff with completion
of performance management plan.
Complete.
2 Develop Scope of Work
and RFP, Out to bid
7/1/24 3/31/25 County
Manager office
Complete
3 Select Vendor 4/1/25 4/30/25 County
Manager office
Complete (ETC Institute)
4 Conduct Survey and
review findings, present
to Commissioners
6/1/25 2/1/2026 County
Manager office
In process
Project Leader:
Brent Trout, Mike Morrow,
Desiree Patrick
Project Team, Stakeholders and Collaborators:
Department Heads, Department Leadership
Key Strategic Action 2.5.1 Implement process for obtaining citizen feedback on
County service provision
HCBOC 030226 Pg. 284
Key Strategic Action: 3.1.1 Prioritize parks and greenway projects for development through
CIP.
1
Harnett County Strategic Goal &
Objective Alignment
Project Budget &
Resources
Type & Priority Project Overall Update as
of December 31, 2025
Goal 3: Safe & Healthy Community
Objective 3.1: Preserve and enhance County
residents’ quality of life through open space,
parks, recreation resources, and greenways.
Staff Assigned: Parks
and Recreation,
Development Services
Board KSA Complete for CY 25: PR
prioritizes projects through
CIP and update each year
through CIP process.
Project Description (Scope Statement):
Parks and Recreation will update requested funding for
various park projects for the Capital Improvement
Program which are all in different stages. These projects
are located throughout the County and range from small
projects to full park development. Parks and Amenities
are planned based on community input, staff knowledge,
and recreational trends. Greenways planning is
following the recommendations of the 2021 Bicycle,
Pedestrian, and Greenway Plan with dedicated funding
in the Capital Improvement Program.
Community Outcomes (Performance Results):
•Additional facilities and park land for Harnett County
citizens
•Planned amenities to meet benchmarking data from
the Statewide Comprehensive Outdoor Recreation
Plan (SCORP)
•Additional Segments of Greenways and Trails
connecting schools, municipalities, parks, and points
of interest.
HCBOC 030226 Pg. 285
2
Action Item or Task Start Date Completion
Date
Person
Responsible
Action Item Update as of December 31,
2025
1 Submit projects for CIP.8/23/23 9/29/23 Parks and Rec
Director
Projects have been submitted and
updated to County Admin and Board
2 Plan for implementation of
approved/ recommended
projects.
12/1/23 6/30/24 Parks and Rec
Director
Planning has begun with several
projects working on design and
construction contract approvals.
3 Begin next fiscal year
projects: Plan, Design,
Construction. Plan for
future CIP Process.
7/1/24 6/30/25 Parks and Rec
Director
Following action item completion,
prioritizing projects for CIP will be
operational.
2026-2032 CIP had seven new
recommended projects, two under
contract, and 3 slated for future funding.
Project Leader/Manager:
Carl Davis
Project Team, Stakeholders and Collaborators:
Parks and Recreation, Development Services, County Administration
Key Strategic Action: 3.1.1 Prioritize parks and greenway projects for development through
CIP.
HCBOC 030226 Pg. 286
Key Strategic Action 3.1.2: Increase provision of County programs and initiatives aimed at encouraging healthy lifestyles and outdoor activity to include a focus on senior citizens and other special
populations
Harnett County Strategic Goal &
Objective Alignment
Project Budget & Resources Type &
Priority
Project Overall Update
as of December 31,
2025
Goal 3: Safe & Healthy Community
Objective 3.1: Preserve and enhance County residents’ quality
of life through open space, parks, recreation resources, and
greenways.Objective 3.3: Ensure effective and
efficient delivery of services to County residents to promote
health, safety and well being for all.
Budget: Undetermined
Staff Assigned: Parks & Recreation,
Cooperative Extension, Soil & Water, Health,
Emergency Management
Board KSA This project is complete.
Project Description (Scope Statement):
This proposed project will see what programs are currently being offered
across the different departments. Based on current successful programs the
project task force will look for ways to replicate current program in
communities across the county by identify potential infrastructure needs.
This proposed project will also identify programming deficiencies and gaps
to develop a wide variety of programming and community outreach to offer
County citizens an environment for safe and educational opportunities. The
task force will also assess current staffing and volunteer capacity. This will
allow for us to determine the need for additional resources and potential
trainings. The proposed programming will include active and passive
programs providing nutrition education, physical activity, nature education,
wellness benefits, and community engagement.
Community Outcomes (Performance Results):
•Expand reach of current programming through creation and utilization of
county buildings as well as potential partnerships with local
municipalities and their facilities
•Identify citizen wants and needs through citizen engagement
•Increase participation and citizen awareness with stronger marketing
strategies.
•Develop of standard evaluation to be used across all healthy lifestyle and
outdoor activity program to measure impacts of our efforts.
•Program expansion for senior citizens and special populations which will
include review of the current programs promoting healthy lifestyles, etc.
•Develop or enhance health and wellness initiatives focused on physical
activity, mental health, and nutritional education for seniors and special
populations.
HCBOC 030226 Pg. 287
Action Item or Task Start Date Completion
Date
Person
Responsible
Action Item Update as of
December 31, 2025
1 Coordinate stakeholder meeting to
access current program offerings
Jan 2023 Feb 2023 Project Leaders Complete
2 Gather programming wants and
needs through the most recent
community and health needs
assessments
Feb 2023 Feb 2023 Project Leaders Complete
3 Analyze Engagement results and plan
for future programming.
Mar 2023 Mar 2023 Project Team Complete
4 Implement Programming Plan and
prioritize replication of highest need
and impact programs
Apr 2023 January 2025 Individual
Departmental Staff and
Trained Volunteers
through supervision of
Department Leaders
Requested position in FY25 for this
work. Complete
Project Leader:
Jackie Helton /
TBD
Project Team, Stakeholders and Collaborators:
Cooperative Extension, Soil & Water, Health, Emergency Services,
Parks and Recreation, Manager’s Office
Key Strategic Action 3.1.2: Increase provision of County programs and initiatives aimed at encouraging healthy lifestyles and outdoor
activity to include a focus on senior citizens and other special populations
Project Sponsor:
Tim Mathews
HCBOC 030226 Pg. 288
Key Strategic Action 3.2.1: Acquire Johnson Farm for future generations
5
Harnett County Strategic Goal &
Objective Alignment
Project Budget & Resources Type &
Priority
Project Overall Update as
of December 31,2025
Goal 3: Safe & Healthy Community
Objective 3.1: Preserve and enhance
County residents’ quality of life through
open space,parks, recreation resources,
and greenways.
Budget: Undetermined
Staff Assigned:Parks and Recreation,
Development Services, County Administration
Board KSA
High
Complete. Owners decided to
not sell property at this time.
Should the owners be
interested in the future,
we would discuss with them.
Project Description (Scope Statement):
The proposed project will attempt to acquire Johnson Farm for
future generations
Community Outcomes (Performance Results):
•Program will negotiate with property owners to obtain park
land
•Park land will become County park land and be utilized
accordingly
HCBOC 030226 Pg. 289
6
Action Item or Task Start Date Completion
Date
Person Responsible Action Item Update as of December
31, 2025
1 Negotiate with landowners 7/1/2024 6/30/2025 Parks and
Rec Director, County
admin
Complete
2 Review with Board of
Commissioners
7/1/2024 6/30/2025 Parks and Rec Director,
County admin
Complete
3 Purchase land at best, fair
market price
6/30/2025 Parks and Rec Director,
County admin
Complete. Owners decided to not sell
property at this time. Should the
owners be interested in the future, we
would discuss with them.
Project Leader/Manager:
Parks and Rec Director, Deputy
County Manager
Project Team, Stakeholders and Collaborators:
Parks and Recreation, Development Services, County Administration
Key Strategic Action 3.2.1: Acquire Johnson Farm for future generations
HCBOC 030226 Pg. 290
Key Strategic Action 3.3.1: Medicaid expansion
7
Harnett County Strategic Goal &
Objective Alignment
Project Budget & Resources Type &
Priority
Project Overall Update as
of December 31,2025
Goal 3: Safe & Healthy Community
Objective 3.3: Ensure effective and
efficient delivery of services to County
residents to promote health, safety and
well being for all.
Budget: Undetermined
Staff Assigned:Social Services
Board KSA
High
In process
Project Description (Scope Statement):
The proposed project will expand Medicaid in accordance with
the State of North Carolina statutory mandates.
Community Outcomes (Performance Results):
•Program will expand Medicaid as required
•Provide services as required
HCBOC 030226 Pg. 291
8
Action Item or Task Start Date Completion
Date
Person
Responsible
Action Item Update as of December 31,
2025
1 Review state requirements 7/1/24 12/1/24 Social Services
Director
Complete
2 Informational event and
training
1/1/25 3/31/25 Social Services
Director
Completed event and training.
3 Findings will be added to
FY27 budget for position to
support Medicaid expansion
2/1/25 6/30/2026 Social Services
Director
39,699 (28.9% of population) of
Harnett County citizens receiving
Medicaid. In process.
Project Leader/Manager:
Social Services Director
Project Team, Stakeholders and Collaborators:
Social Services, County Administration
Key Strategic Action 3.3.1: Medicaid Expansion
HCBOC 030226 Pg. 292
Key Strategic Action: 3.3.2 Provide support for local farmer’s markets and community
gardens at County locations to support healthy food options for residents.
9
Harnett County Strategic Goal &
Objective Alignment
Project Budget & Resources Type &
Priority
Project Overall Update as
of December 31,2025
Goal 3: Safe & Healthy Community
Objective 3.3: Ensure effective
and efficient delivery of services to
County residents to promote health,
safety and well being for all.
Budget: Undetermined
Staff Assigned: Cooperative Extension, Soil and
Water Conservation
Board KSA
High
In process and ongoing.
Project Description (Scope Statement):
The proposed project will determine need and a County level
comprehensive plan for support of a local foods system. By
supporting local farmer’s needs for accessibility to the public for
sales in addition to resources for the production of value added
goods, we will provide a path to a strong local foods
system. This will in turn promote economic prosperity for small
farmers, encourage healthy eating, and support long term food
security for our citizens.
Community Outcomes (Performance Results):
•Number of small farmers and community gardens
•Number of local vendors conducting on farm and
market stand sales.
•Number of local food pantries supported by locally
grown food.
•Percent increase in vendor sales from local market
stands.
•Attendance at special events hosted at market
facilities.
•Number of value-added products produced for sale or
individual family consumption.HCBOC 030226 Pg. 293
10
Action Item or Task Start Date Completion
Date
Person Responsible Action Item Update as of December 31,
2025
1 Compile a workgroup of local market
organizers, local farmers and County
staff.
1/2023 3/31/2023 Selena McKoy & Greg
Huneycutt
List of local farmers and municipal market
organizers started
2 Develop assessment plan, analyze
budget needs, and request funding.
3/2023 4/30/2023 Tim Mathews
Lynn Lambert
Briefed County Board on…. And received
direction. Action plan adjusted per their direction.
Research to see whether or not there is support.
Reaching out to local farmers and vendors and
planning a citizen survey.
3 Research local market and producer
needs for local foods system
sustainability.
7/2023 12/31/2023 Tim Mathews
Lynn Lambert
Survey results collected (500+ responses). Positive
community and farmers response for farmer's
market.
4 Analyze data, develop program,
delivery strategy, and budget needs
9/2023 2/28/2024 Tim Mathews
Lynn Lambert
Complete.
5 Present feedback, program and budget
to the Board.
4/2024 12/31/2024 Tim Mathews
Lynn Lambert
Grant awarded for funding. Board of
Commissioners funding approved. Complete and
ongoing.
Project Sponsor:
Tim Mathews
Project Team, Stakeholders and Collaborators:
Soil and Water Conservation, Cooperative Extension, Parks and Recreation, Agricultural Advisory Board, Farm Service Agency, Master
Gardeners, Livestock Association, Sandhills Antique Farm Equipment Club, Harnett County Schools, Farm Bureau, Farm Credit
Key Strategic Action:3.3.2 Provide support for local farmer’s markets and community gardens
at County locations to support healthy food options for residents.
Project Manager:
Tim Mathews
Lynn Lambert
HCBOC 030226 Pg. 294
11
Action Item or Task Start Date Completion
Date
Person Responsible Action Item Update as of December 31, 2025
6 Conduct
engineering/survey/site/design work
for market location
4/1/2025 6/1/2026 Tim Mathews
Lynn Lambert
In process. Negotiations underway with Planning
firm for work.
7 Create scope of work and bid
documents
10/1/2025 6/1/2026 Tim Mathews
Lynn Lambert
In process
8 Project Kickoff Tim Mathews
Lynn Lambert
Pending
9 Project Construction Tim Mathews
Lynn Lambert
Pending
10 Project Completion Tim Mathews
Lynn Lambert
Pending
Project Sponsor:
Tim Mathews
Project Team, Stakeholders and Collaborators:
Soil and Water Conservation, Cooperative Extension, Parks and Recreation, Agricultural Advisory Board, Farm Service Agency, Master
Gardeners, Livestock Association, Sandhills Antique Farm Equipment Club, Harnett County Schools, Farm Bureau, Farm Credit
Key Strategic Action:3.3.2 Provide support for local farmer’s markets and community gardens
at County locations to support healthy food options for residents (continued)
Project Manager:
Tim Mathews
Lynn Lambert
HCBOC 030226 Pg. 295
Key Strategic Action: 3.3.3 Research and discuss strategy to address mental health concerns
for County residents and bring back to Board for consideration
12
Harnett County Strategic Goal
&
Objective Alignment
Project Budget & Resources Type &
Priority
Project Overall Update as
of December 31, 2025
Goal 3: Safe & Healthy Community
Objective 3.3: Ensure
effective and efficient delivery of services
to County residents to promote
health,safety and well being for all.
Budget: Undetermined
Staff Assigned: County Manager’s Office, Health, Aliance
Health partners, Social Services
Board KSA
High
In process
Project Description (Scope Statement):
The objective of this project is to research, analyze, and develop
a comprehensive strategy to address mental health concerns
among County residents. The strategy will focus on improving
access to mental health services, raising awareness, and
addressing gaps in care, with the final goal of presenting
actionable recommendations to the Board for consideration and
potential implementation .
Community Outcomes (Performance Results):
•Assessment of current mental health landscape
•Analyze data on mental health trends in the County, including
prevalence of mental health disorders, service utilization, and unmet
needs.
•Identify potential partnerships with local hospitals, clinics, mental
health organizations, schools, and non-profits.
•Engage with state and federal agencies to explore funding
opportunities and support for mental health programs.
HCBOC 030226 Pg. 296
13
Action Item or Task Start Date Completion
Date
Person
Responsible
Action Item Update as of December 31,
2025
1 Review concerns and create
a Community Health
Assessment for Harnett
County residents
1/1/25 12/1/2025 Health
Department
Director
In process
2 Meet with project team,
stakeholders, partners to
create assessment
4/1/2025 7/1/2025 Health
Department
Director
In process
3 Report findings of
assessment
9/1/2025 12/1/2025 Health
Department
Director
Pending
Project Leader/Manager:
Health Department
Director
Project Team, Stakeholders and Collaborators:
County Administration, Health, Aliance Health partners, Social Services
Key Strategic Action: 3.3.3 Research and discuss strategy to address mental health concerns for County residents and
bring back to Board for consideration
HCBOC 030226 Pg. 297
Key Strategic Action: 3.4.1 Assess most pressing issues surrounding substance abuse and
engage stakeholders to develop plan to curb problems.
14
Harnett County Strategic Goal
&
Objective Alignment
Project Budget & Resources Type &
Priority
Project Overall Update as
of December 31, 2025
Goal 3: Safe & Healthy
Community
Objective 3.4: Decrease alcohol
and drug abuse.
Budget: Undetermined
Staff Assigned: County Manager’s Office,
Legal, Health, Sheriff’s Office, Harnett
County Schools, Campbell University, Good
Hope Hospital
Board KSA
High
In Process
Project Description (Scope Statement):
The proposed project will provide a fully-developed,
comprehensive County-wide program to address substance
abuse in Harnett County. By expanding our current programs
and pooling the resources of County departments and
community partners, we will provide access to a “one-stop
shopping” source of information, resources, and support to the
residents of Harnett County. This will in turn promote healthy
behaviors and lifestyles allowing our residents to live high
quality and productive lives.
Community Outcomes (Performance Results):
•Decrease the substance abuse problem in Harnett County.
•Number of residents suffering from substance abuse who
received information from the program.
•Number of substance abuse education opportunities
conducted.
•Percentage of residents who participated in the program
versus residents with repeat drug issues.
HCBOC 030226 Pg. 298
Action Item or Task Start Date Completion
Date
Person
Responsible
Action Item Update as of
December 31, 2025
1 Develop a taskforce of pertinent Harnett County
staff and community stakeholders.
07/2021 09/12/22 Coley Price/Chris Appel Opioid Settlement Funding taskforce created and
began meetings.
2 Create a charter and research current substance
abuse issues in Harnett County.
09/12/22 07/31/23 Coley Price Taskforce meetings are underway to discuss strategic
plan and research avenues.
3 Compile and analyze data to identify most
pressing issues and determine where program
should focus.
07/01/2023 01/26/2024 Coley Price Needs have been identified, and three subcommittees
have been made to address them.
4 Develop program to curb substance abuse and
present to County Manager for approval with
needed resources and budget.
01/26/2024 07/31/24 Coley Price Goals have been established for each subcommittee.
They will begin program development and working
towards implementation.
5 Implement approved program and begin tracking
KPIs.
Est 07/24 12/31/25 Coley Price Not yet started.
Project Sponsor:
Coley Price
Project Team, Stakeholders and Collaborators:
County Manager’s Office, Legal, Health, Sheriff’s Office, Harnett County Schools, Campbell University, Good
Hope Hospital
Key Strategic Action: 3.4.1 Assess most pressing issues surrounding substance abuse and
engage stakeholders to develop plan to curb problems.
Project Manager:
Coley Price
HCBOC 030226 Pg. 299
Key Strategic Action: 3.4.2 Collaborate with Sheriff's Office to eradicate drugs in schools
(opioid offense) ensuring clean and safe schools.
16
Harnett County Strategic Goal
&
Objective Alignment
Project Budget & Resources Type &
Priority
Project Overall Update as
of December 31, 2025
Goal 3: Safe & Healthy
Community
Objective 3.4: Decrease alcohol
and drug abuse.
Budget: Undetermined
Staff Assigned: County Manager’s Office,
Legal, Health, Sheriff’s Office, Harnett
County Schools,
Board KSA
High
Pending
Project Description (Scope Statement):
The objective of this project is to collaborate with the Sheriff's
Office to develop and implement a comprehensive strategy
aimed at eradicating drug-related offenses, particularly opioid
use and distribution, in County schools. The goal is to ensure
safe and drug-free environments for students, staff, and the
community by preventing, identifying, and addressing opioid-
related incidents in schools.
Community Outcomes (Performance Results):
•Collaboration with the Sheriff's Office and School Officials
•Drug prevention and education programs for students, teachers and
parents
•Provide an opioid awareness campaign targeting students and
parents
•Work with the Sheriff's Office to enhance the presence of law
enforcement officers, such as School Resource Officers (SROs), in
schools to monitor for drug-related activity, provide support, and
foster positive relationships between students and law enforcement.
•Reduce drug related incidents in schools
•Improve sense of safety and well being in schools
HCBOC 030226 Pg. 300
17
Action Item or Task Start Date Completion
Date
Person
Responsible
Action Item Update as of December 31,
2025
1 Review concerns Pending
2 Meet with stakeholders Pending
3 Report findings Pending
Project Leader/Manager:Project Team, Stakeholders and Collaborators:
County Administration, Health, Aliance Health partners, Social Services
Key Strategic Action: 3.4.2 Collaborate with Sheriff's Office to eradicate drugs in
schools (opioid offense) ensuring clean and safe schools.
HCBOC 030226 Pg. 301
Key Strategic Action 3.6.1: Meet regularly with local arts organizations to generate and
implement ideas for celebrating arts and culture.
18
Harnett County Strategic Goal &
Objective Alignment
Project Budget &
Resources
Type & Priority Project Overall Update as
of December 31, 2025
Goal 3: Safe & Healthy Community
Objective 3.6: Support, promote, and
celebrate arts and culture.
Budget: NC Arts
Grassroots Grant
Funding
Staff Assigned: County
Admin & Finance
Board KSA County Administration
currently serves as Fiscal
Agent and grantee for
State Arts Council
allocations. Completed.
Project Description (Scope Statement):
Harnett County Administration will collaborate and coordinate
with local arts organizations to secure, manage, and allocate
funding to Harnett County organizations, institutions,
municipalities, schools, and local artists to strengthen the arts in
Harnett County communities and to provide opportunities for
community members to experience the arts, both local cultural
and artistic assets as well as new arts experiences from outside
their home regions.
Community Outcomes (Performance Results):
•Increase the number of arts related programs and activities
offered in Harnett County.
•Increase the number of Harnett County citizens attending or
participating in arts related programs and activities.
HCBOC 030226 Pg. 302
19
Action Item or Task Start
Date
Completion
Date
Person
Responsible
Action Item Update as
of December 31, 2025
1 Identify local arts organizations, artists, and other partners.January 2022 February 28, 2022 County Admin Identified 9 organizations to provide
funding to.
2 Meet with project team, stakeholders, and collaborators to
identify funding sources and develop programming ideas.
February
2022
March 31, 2022 County Admin Completed.
3 Submit State Arts Grant application February
2023
February 28, 2023 County Admin Grant submitted.
4 Award Sub-Grant applicants January,
2023
January, 2023 County Admin Awards were provided: Received
$46,556.00 from State and
$63,997.00 from ARPA
3 Implement arts programs and activities and begin tracking
KPIs.
July 1, 2022 June 30, 2023 County Admin Data has been reviewed and added
to the scorecard.
Project Leader /Manager:
Community Relations
Director
Project Team, Stakeholders and Collaborators:
County Admin, Municipal Administration, Parks & Rec, Library, Cooperative Extension,
NC Arts Council, Harnett County Arts Council, Harnett County Schools Administration.
Key Strategic Action 3.6.1: Meet regularly with local arts organizations to generate and
implement ideas for celebrating arts and culture.
HCBOC 030226 Pg. 303
Key Strategic Action: 3.8.1 Create a northwest convenience site for public use
20
Harnett County Strategic Goal
&
Objective Alignment
Project Budget & Resources Type &
Priority
Project Overall Update as
of December 31, 2025
Goal 3: Safe & Healthy
Community
Objective 3.8: Provide effective
solid waste services for County
residents
Budget: Undetermined
Staff Assigned: Solid Waste staff,
Board KSA
High
In Process
Project Description (Scope Statement):
The objective of this project is to design, develop, and construct
a solid waste convenience site in northwest Harnett County for
public use. The site will provide County residents with a
convenient, safe, and accessible location to dispose of
household waste, recyclable materials, and other accepted
refuse. The goal is to improve waste management services,
reduce illegal dumping, and promote recycling and
environmental sustainability in the community.
Community Outcomes (Performance Results):
•Site selection and design
•Environmental, access, and safety considerations
•Public access and user experience
•Regulatory compliance
•Staffing plan and operational guidelines
HCBOC 030226 Pg. 304
21
Action Item or Task Start Date Completion
Date
Person
Responsible
Action Item Update as of December 31,
2025
1 Site clearing 10/1/2025 11/30/25 Solid Waste
Director
In process
2 Construction activities 11/1/2025 TBD Solid Waste
Director
In process
3 Complete work TBD TBD Solid Waste
Director
Pending
Project Leader/Manager:
Solid Waste Director
Project Team, Stakeholders and Collaborators:
County Administration, Solid Waste staff
Key Strategic Action: 3.8.1 Create a northwest convenience site for public use
HCBOC 030226 Pg. 305
Key Strategic Action 3.8.2: Assess landfill airspace capacity along with assuring appropriate,
adequate coverage and availability of convenient sites for disposal services to meet the
needs of the citizens.
22
Harnett County Strategic Goal &
Objective Alignment
Project Budget & Resources Type &
Priority
Project Overall Update as
of December 31, 2025
Goal 3: Safe & Healthy Community
Objective 3.7: Maintain a balanced solid waste
management system of efficient and economical
refuse collection, recycling and disposal services
which benefits the citizens while following
regulatory requirements.
Budget:
1) $500,000 North West Conv. Site
Staff Assigned: HDR Engineering, Landfill
Equipment Operators and necessary sub -
contractors for electrical, etc…
2) Landfill Equipment Operators and
landfill engineering services (work to be
done “in house” under current operations
budget.
Board KSA
High
Staff has constructed cell
for additional Landfill
capacity and will begin on
NW Conv. Site as soon as
staffing issues are resolved.
Project is in process.
Project Description (Scope Statement):
The proposed projects will provide the following:
1)North West Convenient Site construction will offer a safer
and more user friendly alternative for waste disposal
services for the citizens in that area
2)Cell expansion projects at the landfill assures continued
efficient operations of the landfill so as not to interrupt any
waste collection from our users
Community Outcomes (Performance Results):
•Provide a safer, more efficient and user friendly convenient site
for the citizens of the North West area
•Continued operations at landfill by provided additional area for
disposal and uninterrupted waste collection.
HCBOC 030226 Pg. 306
23
Action Item or Task Start Date Completion
Date
Person
Responsible
Action Item Update as of
December 31, 2025
1 Continue construction of cell
expansion project at Dunn Erwin
landfill
10/01/22 2/1/23 Chad Beane Erosion & Sedimentation Control Plan permit has
been obtained and cell expansion is completed -
Done
2 Plans submitted to NCDEQ for final
approval on cell construction at Dunn
Erwin landfill
2/1/23 3/20/23 North Carolina
Department of
Environmental Quality:
approval process
Permit has been obtained from NCDEQ. Few punch
list items need to be addressed before we utilize the
new cell for Construction and Demolition debris.
3 North West Convenient Site plans in
hand and permit request has been
sent to NCDEQ for ESC permit
11/15/22 3/1/23 North Carolina
Department of
Environmental Quality
Erosion & Sedimentation Control Plan permit has
been obtained. Done
4 North West Convenient Site: landfill
equipment operators can clear the site
as we wait on permit. Equipment
operators will work as availability of
personnel will allow.
1/9/23 12/1/24 Chad Beane In process.
Key Strategic Action 3.8.2: Assess landfill airspace capacity along with assuring appropriate,
adequate coverage and availability of convenient sites for disposal services to meet the
needs of the citizens.
Project Sponsor:
Chad Beane
Project Manager:
Chad Beane
Project Team, Stakeholders and Collaborators:
Landfill Equipment Operators, HDR Engineering, NC State inspectors, Sub -contractors
HCBOC 030226 Pg. 307
Other Strategic Action: Provide education and resources to citizens to promote
conservation of working farmland and stewardship of natural resources.
24
Harnett County Strategic Goal &
Objective Alignment
Project Budget & Resources Type &
Priority
Project Overall Update as
of December 31, 2025
Goal 3: Safe & Healthy Community
Objective 3.2: Protect open spaces and
natural resources
Budget: Undetermined
Staff Assigned: Soil and Water Conservation, Parks and
Recreation, Cooperative Extension
Board KSA
High
The Agricultural Advisory Board has
strengthened VAD enrollment and
conservation program funds are
currently being assigned to Harnett
farmland owners. In process.
Project Description (Scope Statement):
Farmland preservation programming will encourage the conservation of
working farmland while promoting stewardship of natural resources and
diverse agricultural practices. Strengthening agricultural and natural
resource program efforts will in turn secure productive farmland and
empower citizens to implement natural resource best management and
innovative agricultural practices. This will promote stewardship to ensure
productive farmland resulting in reinforcement of our strong agricultural
economic impact, provide long term food security, and protect natural
resources which contribute to active lifestyles and a high quality of life
for citizens.
Community Outcomes (Performance Results):
•Number of acres in conservation easements and farmland
preservation programs.
•Number of acres as working agricultural lands (food and
fiber).
•Best Management Practice Impact Data.
•Number of agriculture and natural resources conservation
educational opportunities conducted.
•Number of residential landowners impacted by installation
of best management practices (special projects)
HCBOC 030226 Pg. 308
25
Action Item or Task Start Date Completion
Date
Person Responsible Action Item Update as of December 31,
2025
1 Set Ag Team meeting dates for
2023.
1/2023 1/31/2023 Lynn Lambert Ag Team meeting set for January 26, 2023
2 Research citizen needs for
educational opportunities and
resources in agriculture and
natural resources.
2/2023 3/31/2023 Lynn Lambert
Tim Mathews
and Extension Agents
Client list and methods of data collection
identified.
3 Analyze data, develop program,
delivery strategy, and budget
needs
3/2023 3/31/2023 Lynn Lambert
Tim Mathews
Will build on current programming and new
education and resource needs will be
identified.
4 Secure budget needs County and
potential stakeholders
4/2023 6/30/2024 Lynn Lambert
Tim Mathews
Not yet started.
5 Implement program and track KPI’s 7/2023 6/30/2024 Soil & Water Staff
Coop Extension Staff
Not yet started.
Project Sponsor:
Barry Blevins
Project Team, Stakeholders and Collaborators:
Soil and Water Conservation, Cooperative Extension, Parks and Recreation, Agricultural Advisory Board, Master Gardeners, Farm
Service Agency, Livestock Association, Sandhills Antique Farm Equipment Club, Harnett County Schools, Farm Bureau, Farm Credi t
Other Strategic Action: Provide education and resources to citizens to promote conservation
of working farmland and stewardship of natural resources.
Project Manager:
Barry Blevins
Tim Mathews
HCBOC 030226 Pg. 309
Other Strategic Action: Build new modern Animal Shelter to replace existing small
capacity shelter to meet growing demand for increased services
Harnett County Strategic Goal &
Objective Alignment
Project Budget &
Resources
Type & Priority Project Overall Update as of
December 31, 2025
Goal 3: Safe and Healthy Community
Objective 3.5: Provide high quality emergency response
and public safety
Budget: TBD
Project submitted to FY25-
31 CIP; BOC approved
project for funding
Staff Assigned: General
Services Director, Animal
Services staff
Board KSA
High Priority - Yes
Completed needs and
Conceptual Design Study in
October 2022; Staff submitted
project to CIP process.
HCBOC 030226 Pg. 310
Other Strategic Action: Build new modern Animal Shelter to replace existing small
capacity shelter to meet growing demand for increased services
Action Item or Task Start Date Completion
Date
Person
Responsible
Action Item Update as
of December 31, 2025
1 Presented potential sites to BOC -
received direction to initiate RFQ for
site selection
March 18, 2024 March 18, 2024 Barry Blevins & Larry
Smith (Animal Svcs Mgr)
Completed
2 RFQ Architect/Engineer Advertising for
site selection
Spring 2024 March 2026 Purchasing, Barry
Blevins
In process. Animal Shelter architect (Moseley) and
construction manager (Edifice) selected.
3 Seek BOC approval for Site selection
and RFQ for design
Summer 2024 Purchasing, Barry
Blevins
Complete
4 Seek BOC approval for potential land
acquisition
Fall 2024 Barry Blevins Complete
Project Sponsor:
Barry Blevins
Project Manager:
Larry Smith
Project Team, Stakeholders and Collaborators:
Animal Shelter staff, County residents, Board of Commissioners,
HCBOC 030226 Pg. 311
Other Strategic Action: Initiate a study to determine feasibility of additional public transportation
alternatives, fixed route connections - Angier-Fuquay, deviated fixed routes within the county.
Harnett County Strategic Goal &
Objective Alignment
Project Budget &
Resources
Type & Priority Project Overall Update as of
December 31, 2025
3: Safe and Healthy Community
3.7: Support and promote transit system that allows
citizen access to health, food and employment
Budget:Funded through
CAMPO annual fees
Staff Assigned:General
Services Director &
Harnett Area Rural Transit
System Transportation
Manager
Board KSA
High Priority - Yes
Capital Area MPO funded two-
year study, consultant
contracted with CAMPO. Study
underway. Complete
Project Description (Scope Statement):
Initial project identified in the 2017 Community Transportation
Plan (CTP); a fixed route to connect to GoRaleigh via Angier area
for Harnett citizens was considered a future growth
project. CAMPO expanded area within the county; project
study area increased to include,Angier, Coats &
Lillington. Project will assess population needs through
outreach and statical analysis. Consultant will build
recommended model for potential changes for Board of
Commissioner consideration.
Community Outcomes (Performance Results):
•Addition of fixed or deviated-fixed routes within the study
area or connections with GoRaleigh via Fuquay -Varina or
Cary.
•Alternatives for reducing traffic and number of vehicles
within the study area.
•Study may lead to additional federal and state funding
opportunities.
Project Sponsor:
Barry Blevins
Project Manager:
Barry Blevins
Project Team, Stakeholders and Collaborators:
General Services staff, Board of Commissioners, CAMPO
HCBOC 030226 Pg. 312
Other Strategic Action: Initiate a study to determine feasibility of additional public
transportation alternatives, i.e., fixed route connections via Angier to Fuquay -Varina or
deviated fixed routes within the county improving access to health & food
Action Item or Task Start Date Completion
Date
Person
Responsible
Action Item Update as
of December 31, 2025
1 Initiate contact with Capital Area
MPO for possible transit study
project
January 2023 April 2023 Barry Blevins Complete
2 Requested Board of
Commissioners approve
application/coordination with
Capital Area MPO
April 2023 April 2023 Barry Blevins Complete
3 Consultant hired and study
underway
October 2023 June 2025 CAMPO Complete
4
HCBOC 030226 Pg. 313
Key Strategic Action 4.1.1 Revise development and incentive policies to support thriving
business and job creation
1
Harnett County Strategic Goal &
Objective Alignment
Project Budget &
Resources
Type & Priority Project Overall Update as
of December 31, 2025
Goal 4: Economic Strength
Objective 4.1: Provide an effective economic
development program
Staff Assigned:
Economic
Development/
Administration
Board KSA In process.
Project Description (Scope Statement):
This project involves an examination of our existing
economic development incentive guidelines to ensure to
legal compliance with the general statues that govern
economic development expenditures, and levels of
investment and jobs created.
Community Outcomes (Performance Results):
An up-to-date and effective incentive policy ensures that
business attraction is prioritized, providing a competitive
environment for the attraction of jobs and investment.
HCBOC 030226 Pg. 314
2
Action Item or Task Start Date Completion
Date
Person
Responsible
Action Item Update as of
December 31, 2025
1 Review and update
existing economic
development incentive
guidelines
Fall 2023 Spring 2025 Economic
Development Di
rector
In process.
2 Outline and streamline
development process
Spring 2024 Summer 2026 Development
Services Director
In process and under review
3
4
Project Leader:
Economic Development Director &
Development Services Director
Project Team, Stakeholders and Collaborators:
Economic Development & Development Services
Key Strategic Action 4.1.1:Revise development and incentive policies to support thriving
business and job creation
HCBOC 030226 Pg. 315
Key Strategic Action 4.1.2 Educate County departments about economic
development priorities and their role in advancing those priorities
3
Harnett County Strategic Goal &
Objective Alignment
Project Budget &
Resources
Type & Priority Project Overall Update as
of December 31, 2025
Goal 4: Economic Strength
Objective 4.1: Provide an effective economic
development program
Staff Assigned:
Economic
Development/
Administration
Board KSA This project is complete.
Website launch February
2023. Quarterly report
started in July 2023.
Project Description (Scope Statement):
Creating a new economic development website offers a
clear and concise look at our strategies and focus areas
to understand priorities of the County. The creation of a
quarterly newsletter allows the Partnership
(department) to share company successes stories, grant
opportunities, and other initiatives and resources that
allow audiences to learn about economic development
priorities.
Community Outcomes (Performance Results):
The new website and quarterly newsletter identifies our
community’s economic development program, focus
areas, target sectors, and resources for better
collaboration and economic outcomes.
HCBOC 030226 Pg. 316
4
Action Item or Task Start Date Completion
Date
Person
Responsible
Action Item Update as of
December 31, 2025
1 Create a new economic
development website
July 2022 February
2023
ED Director &
Staff
Website launch complete and
underway. Complete.
2 Create a new quarterly
economic development
newsletter
December
2022
July 2026 Economic
Development
team
New Quarterly newsletter was
launched successfully. Newsletter is
ongoing, so work is complete.
3
4
Project Leader:
Economic Development
Director
Project Team, Stakeholders and Collaborators:
Economic Development
Key Strategic Action 4.1.2 Educate County departments about economic
development priorities and their role in advancing those priorities
HCBOC 030226 Pg. 317
Key Strategic Action 4.2.1 Implementation and completion of comprehensive growth plan
for the County
Harnett County Strategic Goal &
Objective Alignment
Project Budget &
Resources
Type & Priority Project Overall Update as
of December 31, 2025
Goal 4: Economic Strength
Objective 4.2: Provide well planned communities with
smart and sustainable growth strategies
Objective 4.3: Attract and retain a diverse and viable tax
base with increased industrial commercial and retail
$funding
Staff Assigned: Development
Services, Administration
Board KSA Project
High Priority - Yes
This project is complete.
Project Description (Scope Statement):
The objective of this project is to implement and complete a
comprehensive growth plan for the County. The plan will
address current and future growth in the areas of land use,
infrastructure, housing, economic development, transportation,
environmental sustainability, and public services. The goal is to
create a long-term, sustainable framework that balances
development with the preservation of community values and
natural resources while preparing the County for population
and economic growth.
Community Outcomes (Performance Results):
•Establish clear guidelines for land use, including residential,
commercial, industrial, agricultural, and recreational zoning,
based on current and projected growth patterns.
•Define areas for sustainable development while preserving
key environmental and agricultural resources.
•Plan for the expansion of critical infrastructure, such as
water, sewage, electricity, and broadband internet services,
to meet the needs of growing communities.
HCBOC 030226 Pg. 318
6
Action Item or Task Start Date Completion
Date
Person
Responsible
Action Item Update as of
December 31, 2025
1 Meet with stakeholders Development
Services Director
Complete
2 Revise draft plan Development
Services Director
Complete
3 Submit final plan Development
Services Director
Complete
4 Board of Commissioners
approval
Development
Services Director
Complete. Comprehensive Growth Plan
adopted. Conditional zoning before Board of
Commissioners in March 2026.
Project Leader:
Development Services
Director
Project Team, Stakeholders and Collaborators:
Development Service, Economic Development, Citizens, Stakeholders
Key Strategic Action 4.2.1 Implementation and completion of comprehensive growth
plan for the County
HCBOC 030226 Pg. 319
Key Strategic Action 4.3.1: Expand and diversify tax base with strategic and major retail and commercial
development in key corridors, especially those with high population centers with sales tax leakage in concert
with the comprehensive growth plan for the County
Harnett County Strategic Goal &
Objective Alignment
Project Budget &
Resources
Type & Priority Project Overall Update as
of December 31, 2025
Goal 4: Economic Strength
Objective 4.3: Attract and retain a diverse and viable
tax base with increased industrial commercial and retail
Objective 4.4: Provide strategically placed infrastructure for
business and industry growth and attraction
Funded through Land Use
Plan
Staff Assigned: Economic
Development Director,
Development Services
Director
Board KSA Project
High Priority - Yes
In Process
Project Description (Scope Statement):
The objective of this project is to expand and diversify
the County's tax base by facilitating strategic retail and
commercial development in key corridors, particularly
those with high population centers experiencing sales
tax leakage. This initiative aligns with the County’s
comprehensive growth plan and aims to attract major
retailers, local businesses, and commercial investments
that will boost economic activity, create jobs, and
capture lost sales tax revenue.
Community Outcomes (Performance Results):
•Identify and prioritize key commercial corridors and high-growth
population centers that are currently experiencing significant sales
tax leakage.
•Develop a plan to attract major retailers, restaurants, and
entertainment venues that align with consumer demand.
•Engage with real estate developers, commercial investors, and
industry stakeholders to explore opportunities for large-scale
commercial projects.
•Provide resources and support for local businesses to grow, scale,
and participate in the revitalization of key corridors.
•Conduct an analysis of current sales tax leakage to understand where
residents are spending money outside the County and identify
opportunities to recapture this revenue by providing equivalent or
better options within the County.HCBOC 030226 Pg. 320
8
Action Item or Task Start Date Completion
Date
Person
Responsible
Action Item Update as of
December 31, 2025
1 Engaged Retail Strategies Fall 2023 Fall 2026 Development
Services Director
In process
2 Make connections with
property owners,
developers, and retailers
Winter 2024 On-going Development
Services,
Economic
Development
Developers
In process
3 Master plan key corridors
for major retail and
commercial development
Fall 2023 Winter2025 Development
Services Director
On hold due NC Senate bill 382
4
Key Strategic Action 4.3.1: Expand and diversify tax base with strategic and major retail and
commercial development in key corridors, especially those with high population centers with sales tax
leakage in concert with the comprehensive growth plan for the County
Project Leader:
Economic Development Director &
Development Services Director
Project Team, Stakeholders and Collaborators:
Economic Development, Development Services, Retail Strategies, Property
owners HCBOC 030226 Pg. 321
Key Strategic Action 4.3.2: Diversify the tax base by attracting business and industry to bring higher paying
jobs to the County with key businesses that make substantial development investments in the County
Harnett County Strategic Goal &
Objective Alignment
Project Budget &
Resources
Type & Priority Project Overall Update as
of December 31, 2025
Goal 4: Economic Strength
Objective 4.4: Provide strategically placed infrastructure for
business and industry growth and attraction
$funding
Staff Assigned: Economic
Development Director,
Development Services
Director
Board KSA Project
High Priority - Yes
This project is in process.
Project Description (Scope Statement):
This project will attempt to diversify the County’s tax
base by attracting businesses and industries that will
bring higher-paying jobs and make substantial
development investments. The focus will be on
recruiting key industries that align with the County’s
economic strengths, enhance long-term growth, and
contribute to the local economy through job creation,
capital investment, and tax revenue.
Community Outcomes (Performance Results):
•Identify industries that focus on advanced manufacturing,
AgTech, and other sectors that provide higher wages and long-term
stability.
•Develop competitive incentive packages tailored to attract high-value
businesses and industries to the County. Incentives may
include performance-based grants, workforce development and
training programs, infrastructure improvements, and expedited
permitting processes.
•Identify and prepare key sites and industrial parks that are equipped
to accommodate large-scale business investments. This may involve
upgrading infrastructure (e.g., roads, utilities, broadband) to support
new industrial and commercial activities.
HCBOC 030226 Pg. 322
10
Action Item or Task Start Date Completion
Date
Person
Responsible
Action Item Update as of
December 31, 2025
1 Apply for Golden Leaf Site
Development Grant for site
prep at industrial park.
2/2024 12/2025 Economic
Development Dir
Awarded $547,885 to clear, grade, and
grub 25-acre site.
Complete.
2 Partner with Town of Lillington to
complete due diligence of 200-ac
industrial site.
7/2024 Fall 2024 Economic
Development
Director
Complete.
3 County to purchase land for
industrial park.
Summer 2026 Economic
Development
Director
Purchase 65-acre site for industrial
development. Complete.
4 Develop and market 65 -acre
Harnett 95 industrial park.
9/2024 Winter 2027 Economic
Development
Director
In process. Marketing campaign
underway for project.
Project Leader:
Economic Development
Director, Development
Services Director
Project Team, Stakeholders and Collaborators:
Economic Development, Public Utilities, Development Services,
Admin,Industrial Development Partners, EDPNC, CCCC, various ED
grant partners
Key Strategic Action 4.3.2: Diversify the tax base by attracting business and industry to bring higher
paying jobs to the County with key businesses that make substantial development investments in the County
HCBOC 030226 Pg. 323
Key Strategic Action 4.3.3: Create and maintain business and individual personal property assessment review
programs.
Harnett County Strategic Goal &
Objective Alignment
Project Budget &
Resources
Type & Priority Project Overall Update as
of December 31, 2025
Goal 4: Economic Strength
Objective 4.3: Attract and retain a diverse and viable
tax base with increased industrial commercial and retail
Funded through annual
department budget
Staff Assigned: Tax
Administration
Board KSA In Process
Project Description (Scope Statement):
The purpose of this project is to establish and maintain a
robust personal property tax review program for Harnett
County. This initiative aims to improve the accuracy and
completeness of the county’s personal property tax
records, ensure equitable tax assessments, enhance
taxpayer compliance, and increase overall tax revenue
integrity.
Community Outcomes (Performance Results):
By implementing an organized and well-managed
personal property tax review program, Harnett County
can significantly enhance its revenue base, uphold
fairness, improve data quality, and build stronger public
trust in its tax system. The program will also support
ongoing audit readiness and improve transparency in tax
administration.
HCBOC 030226 Pg. 324
12
Action Item or Task Start Date Completion
Date
Person
Responsible
Action Item Update as of December 31,
2025
1 Enhance outsourced
business audit processes
with Turner Business
Appraisers
Summer 2023 6/30/2025 Asst Tax Admin Complete
2 Create internal business
personal property
compliance review processes
Summer 2024 Fall 2025 /
Winter 2026
Asst Tax Admin In Process
3 Create a canvassing program
with GIS application for
discovering unlisted property
Spring 2025 Fall 2025 /
Winter 2026
Asst Tax Admin In Process
4 Hold public meetings for
local business community
and tax professionals to
educate on the tax listing
and assessment process
Fall 2024 Fall 2026 Tax Administrator In Process – 4 meetings held Nov/Dec
2024 with additional meetings in the
future
Key Strategic Action 4.3.3: Create and maintain business and individual personal property assessment
review programs to ensure strong and equitable tax base.
Project Leader:
Tax Administrator & Assistant Tax
Administrator
Project Team, Stakeholders and Collaborators:
Tax Administration Staff, IT/GIS Staff, Property Owners, NCDOR (oversight)HCBOC 030226 Pg. 325
Key Strategic Action 4.4.1:Increase availability of highspeed broadband throughout County
Harnett County Strategic Goal &
Objective Alignment
Project Budget &
Resources
Type & Priority Project Overall Update as
of December 31, 2025
Goal 2: Economic Strength
Objective 4.2: Provide strategically-placed
infrastructure for business and
industry growth and attraction
$6.5M Direct funding
Staff Assigned: CIO
Board KSA Project
High Priority - Yes
This project is in process.
Project Description (Scope Statement):
Expand access to broadband across the county. % access
Improve broadband and accessibility for residents and
businesses within the county.
Community Outcomes (Performance Results):
Improve broadband and accessibility for residents and
businesses within the county.
HCBOC 030226 Pg. 326
14
Action Item or Task Start Date Completion
Date
Person
Responsible
Action Item Update as of
December 31, 2025
1 RFP 7/1/2020 10/1/2020 CIO Complete
2 Phase 1 Fixed Wireless
Implementation
1/1/2021 9/30/2023 CIO Complete
3 Great Grant Award 2023 9/30/2023 1/1/2025 CIO Complete – Awarded to
Brightspeed
4 Phase 2 Implementation 1/1/2024 1/1/2025 CIO Entered into Phase 2 agreement
with Ripple Fiber – In process
Project Leader:
CIO
Project Team, Stakeholders and Collaborators:
IT Dept., Admin, Ripple Fiber, Brightspeed, Spectrum, Windstream
Key Strategic Action 4.4.1:Increase availability of highspeed Broadband throughout County
HCBOC 030226 Pg. 327
15
Action Item or Task Start Date Completion
Date
Person
Responsible
Action Item Update as of
December 31, 2025
5 GREAT grant 2024 3/1/2024 Spring 2026 IT Director In process – Awarded to
Brightspeed, Spectrum & Ripple
Fiber
6 CAB grant – state funded 7/1/2024 Spring 2026 IT Director In process - Brightspeed
7 CAB Grant stop gap 7/1/2024 Fall 2026 IT Director In process – Spectrum, Windstream
8
Project Leader:
CIO
Project Team, Stakeholders and Collaborators:
IT Dept., Admin, Ripple Fiber,Brightspeed, Spectrum, Windstream
Key Strategic Action 4.4.1:Increase availability of highspeed Broadband throughout County
HCBOC 030226 Pg. 328
Key Strategic Action 4.4.2:Seek to extend natural gas availability along strategic corridors
identified for commercial growth
Harnett County Strategic Goal &
Objective Alignment
Project Budget &
Resources
Type & Priority Project Overall Update as
of December 31, 2025
Goal 1: Economic Strength
Objective 4.4: Provide strategically-placed
infrastructure for business and industry
growth and attraction
Not Funded
Staff Assigned:
Administration /
Economic
Development
Board KSA
High Priority?
This project is in process.
Discussions with Dominion
Gas and Piedmont Natural
Gas.
Project Description (Scope Statement):
This is to enhance the economic development
opportunities for commercial/industrial growth and
spark more activity on the 87 corridor and WHIP
Community Outcomes (Performance Results):
The hope is to increase the number of new businesses or
existing businesses who can expand, due to the
availability of natural gas to the corridor.
HCBOC 030226 Pg. 329
17
Action Item or Task Start Date Completion
Date
Person
Responsible
Action Item Update as of
December 31, 2025
1 Meet with Gas Company
to determine location &
availability.
Spring 2023 On going Admin Staff &
ED Director
Discussed with Dominion and
Piedmont gas. Dominion is
reviewing 87 corridor from Lee
County. In process.
2 Perform feasibility Study
to determine cost &
location
Following
Completion of
task 1
N/A Admin Staff &
ED Director
Pending
3
4
Project Leader:
County Manager Project Team, Stakeholders and Collaborators:
Gas Company, ED, Development Services, & Fort Bragg
Key Strategic Action 4.4.2 Seek to extend natural gas availability along strategic
corridors identified for commercial growth
HCBOC 030226 Pg. 330
Key Strategic Action 4.4.3: Advocate and coordinate with NCDOT and transportation
organizations and pursue enhanced transportation infrastructure to reduce congestion and
increase access throughout the County
Harnett County Strategic Goal &
Objective Alignment
Project Budget &
Resources
Type & Priority Project Overall Update as
of December 31, 2025
Goal 1: Economic Strength
Objective 4.4: Pursue enhanced transportation
infrastructure to reduce congestion and increase
access throughout the county
Funded 100% by CAMPO
Staff
Assigned: Development
Service Department.
MNG Project
High Priority?
In process.
Project Description (Scope Statement):
The County will undertake a strategic initiative to advocate and coordinate
with the North Carolina Department of Transportation (NCDOT) and the
Capital Area Metropolitan Planning Organization (CAMPO) to pursue
improvements in transportation infrastructure. The goal is to reduce
congestion, enhance accessibility, and ensure that transportation solutions
support the County’s growth and development. This project will focus on
identifying key transportation corridors, securing funding, and prioritizing
infrastructure improvements that will benefit residents, businesses, and
commuters.
Community Outcomes (Performance Results):
•Advocate for the inclusion of County transportation projects in
state and regional plans (NCDOT and CAMPO).
•Enhance transportation infrastructure, such as roadways, public
transit, and alternative transportation (e.g., pedestrian, bicycle).
•Reduce traffic congestion in high-density areas and key corridors.
•Improve access to key business, residential, and commercial
centers to support economic development.
•Secure funding and resources to implement critical transportation
projects.
•Ensure long-term planning aligns with the County’s comprehensive
growth plan and future needs.
HCBOC 030226 Pg. 331
19
Action Item or Task Start Date Completion
Date
Person
Responsible
Action Item Update as of
December 31, 2025
1 Phase 1 Existing Conditions
Analysis
1/1/2025 12/1/2026 Development
Services Director
In process
2 Phase 2 Develop Solutions Development
Services Director
Pending
3 Phase 3 Develop Preferred
Alternatives
Development
Services Director
Pending
4 Phase 4 Project Adoption Development
Services Director
Pending
Project Leader:
Development Services
Director
Project Team, Stakeholders and Collaborators: CAMPO, NCDOT, Development
Services Director & Planning Manager,
Key Strategic Action 4.4.3: Advocate and coordinate with NCDOT and transportation
organizations and pursue enhanced transportation infrastructure to reduce congestion and
increase access throughout the County
HCBOC 030226 Pg. 332
Key Strategic Action 4.4.4:Plan water and wastewater infrastructure to direct and attract
residential, commercial and industrial growth toward targeted areas
Harnett County Strategic Goal &
Objective Alignment
Project Budget &
Resources
Type & Priority Project Overall Update as
of December 31, 2025
Goal 1: Economic Strength
Objective 4.4: Provide strategically-placed
infrastructure for business and industry
growth and attraction
$10,500,000 estimate
d cost; HRW Reserved
$10,500,000
Board KSA Pump station portion of
project has been bid twice
but will more than likely be
re-bid in conjunction with
the force main work.
Estimated time of
completion of Dec 2025.
Project Description (Scope Statement):
Consists of construction of approx. 5 miles of 20” force
main along HWY 87 and the renovation of sewer lift
station #57 in Spout Springs.
Community Outcomes (Performance Results):
To provide more wastewater capacity to accommodate
residential, commercial, and industrial growth in the
South West & South Central areas of Harnett County.
KPI=3 of active utility customers.
HCBOC 030226 Pg. 333
Action Item or Task Start Date Completion
Date
Person
Responsible
Action Item Update as of
December 31, 2025
1 Submit plans for NCDEQ Sept 2022 April 30. 2023 HRW Director
MBD Consulting
Complete
2 Rcv. Authorization to
Construct (ATC) permit
Sept 2022 May 3, 2024 HRW Director
MBD Consulting
Complete
3 Advertise & Bid Project May 2024 August 27,
2024
HRW Director
MBD Consulting
Received information that review is still
being conducted by US Army Corps.
Meeting with Garrison Commander,
County Manager and HRW Executive
Director to expedite timeline. Met with
Representative Knott.
4 Construction January 2025 June 30, 2026
Project Leader:
HRW Director
Project Team, Stakeholders and Collaborators:
HRW Mngt, County Admin/Support Staff, HC Board of Commissioners
Key Strategic Action 4.4.4:Plan water and wastewater infrastructure to direct and attract
residential, commercial and industrial growth toward targeted areas
HCBOC 030226 Pg. 334
Key Strategic Action 4.5.1: Complete the Jetport Runway
Harnett County Strategic Goal &
Objective Alignment
Project Budget &
Resources
Type & Priority Project Overall Update as
of December 31, 2025
Goal 2: Economic Strength
Objective 4.5: Enhance Harnett Regional
Jetport's function as economic engine for the
County
Direct funding
Staff Assigned: Jetport
Director
Board KSA Project
High Priority - Yes
This project is in
process. Environmental
Studies are underway.
Project Description (Scope Statement):
The Jetport Runway Project is focused on the expansion
and modernization of the County's jetport runway to
meet current and future aviation needs. This project
involves extending the existing runway, upgrading
lighting and navigational systems, and enhancing the
overall capacity and safety of the facility. The completion
of this project will support increased air traffic,
accommodate larger aircraft, and contribute to regional
economic development by improving the County’s
logistics and transportation infrastructure.
Community Outcomes (Performance Results):
•Extend the jetport runway to accommodate larger
aircraft and increase operational capacity.
•Enhance safety by upgrading runway lighting,
navigational aids, and other safety systems.
•Improve the jetport’s ability to serve business,
commercial, and general aviation needs.
•Position the jetport as a critical transportation hub to
attract businesses, industries, and tourism to the County.
•Support economic growth by enhancing connectivity for
freight, cargo, and passenger services .
HCBOC 030226 Pg. 335
Action Item or Task Start Date Completion
Date
Person
Responsible
Action Item Update as of
December 31, 2025
1 Phase 1 – Land
acquisition
February
2026
HRJ Director In process – awaiting approval from
NCDOT to begin negotiations with
landowner. Received approval from
NCDOT. Land closing ETA Feb 2026.
2 Phase 2 – Pre-NEPA &
NEPA Studies
June 2025 HRJ Director In Process
3 Phase 3 Runway Design Feb 2026 Summer
2026
HRJ Director Pending
4 Phase 4 Construction
Project Leader:
HRJ Director
Project Team, Stakeholders and Collaborators:
Key Strategic Action 4.5.1: Complete the Jetport Runway
HCBOC 030226 Pg. 336
Key Strategic Action 4.5.2: Create strategic growth plan for the Harnett Regional Jetport
Harnett County Strategic Goal &
Objective Alignment
Project Budget &
Resources
Type & Priority Project Overall Update as
of December 31, 2025
Goal 2: Economic Strength
Objective 4.5: Enhance Harnett Regional
Jetport's function as economic engine for the
County
Direct funding
Staff Assigned: Jetport
Director
Board KSA Project
High Priority - Yes
This project is in process.
Project Description (Scope Statement):
The Harnett Regional Jetport Strategic Growth Plan will
serve as a comprehensive roadmap for the long-term
development and expansion of the jetport. The plan will
outline key strategies to maximize the jetport’s potential
as a regional aviation hub, attract business and
commercial investments, increase aviation traffic, and
support economic development in the County. The
initiative will focus on addressing current infrastructure
needs, future growth opportunities, and the role of the
jetport in fostering regional economic connectivity.
Community Outcomes (Performance Results):
•Develop a comprehensive strategic growth plan that guides the
expansion and modernization of the Harnett Regional Jetport
over the next 10-20 years.
•Identify opportunities to attract business, commercial, and
industrial aviation activity to the jetport.
•Enhance the jetport’s infrastructure to accommodate increased
air traffic, larger aircraft, and future aviation technologies.
•Position the jetport as a catalyst for regional economic
development by improving logistics, attracting businesses, and
supporting tourism .
•Ensure the jetport’s development aligns with County, regional,
and state transportation and economic growth plans.HCBOC 030226 Pg. 337
Action Item or Task Start Date Completion
Date
Person
Responsible
Action Item Update as of
December 31, 2025
1 Phase 1 – Rental Car
Agency
HRJ
Director/BoC
Preliminary Discussions with Auto
Choice, insurance review underway
2 Phase 2 – Corporate Area
Development
June 2025 HRJ Director 90% complete for design and
geotechnical studies are
underway. Will apply to Golden
Leaf for grant funding.
3 Phase 3 – Land Clearing March 2026 In process. Work complete March
2026.
4
Project Leader:
HRJ Director
Project Team, Stakeholders and Collaborators:
HRJ Director, NCDOT, County administration
Key Strategic Action 4.5.2: Create a strategic growth plan for the Harnett Regional Jetport
HCBOC 030226 Pg. 338
Key Strategic Action 4.6.1: Educate public on tax relief programs established by the North
Carolina Machinery Act
Harnett County Strategic Goal &
Objective Alignment
Project Budget &
Resources
Type & Priority Project Overall Update as
of December 31, 2025
Goal 4: Economic Strength
Objective 4.6: Foster upward mobility and reduce poverty
Funded through annual
department budget
Staff Assigned: Tax
Administration
Board KSA In Process
Project Description (Scope Statement):
The purpose of this project is to create and sustain a
program that educates Harnett County taxpayers about
available tax relief options, including exemptions,
deferments, and assistance programs. Many eligible
taxpayers—such as seniors, veterans, and low -income
residents—remain unaware of these opportunities.
Community Outcomes (Performance Results):
By ensuring Harnett County citizens are properly
educated on property tax relief programs we hope to
reduce the tax burden for vulnerable populations, help
improve financial stability for low-income residents and
ensure equity in the property tax system. This action
item also strengthens community engagement and
public trust.
HCBOC 030226 Pg. 339
Action Item or Task Start Date Completion
Date
Person
Responsible
Action Item Update as of
December 31, 2025
1 Create tax relief presentation
and visit all senior citizen
centers throughout Harnett
County
Fall 2024 6/3/2025 Tax Administrator Complete
2 Update exemption and
exclusion brochures and
ensure Spanish option
available
Summer 2025 Fall 2025 Tax Administrator Complete
3 Update tax department
webpages, including
exemptions and exclusions
webpage, to ensure ADA
compliance
Summer 2025 Spring 2026 Asst Tax Admin Complete
Project Leader:
Tax Administrator & Assistant Tax
Administrator
Project Team, Stakeholders and Collaborators:
Tax Administration Staff, IT Staff, Property Owners, NCDOR (oversight)
Key Strategic Action 4.6.1: Educate public on tax relief programs established by the North
Carolina Machinery Act.
HCBOC 030226 Pg. 340
Key Strategic Action 5.2.1: Develop an effective resident engagement strategy focused on
creating a positive image for the County and promoting excellent customer service
Harnett County Strategic Goal &
Objective Alignment
Project Budget &
Resources
Type & Priority Project Overall Update as
of December 31, 2025
Goal 5: Informed & Engaged Citizens
Objective 5.1: Provide effective
communication to citizens and businesses
Objective 5.2: Provide opportunities for
citizens to engage meaningfully with
County government
Direct Funding: $0
Staff Assigned: Public
Information, with
support from various
departments
Board KSA This item is an ongoing
process. ETC Institute sent
out surveys and is
gathering results now.
Project Description (Scope Statement):
This project aims to create an effective resident engagement strategy
that fosters a positive image for the County and promotes a culture of
excellent customer service within County departments and services.
The strategy will focus on enhancing communication channels,
increasing transparency, improving responsiveness, and building trust
with County residents. Through proactive outreach, community
involvement, and service improvement initiatives, the County will
strengthen its relationship with residents and showcase its
commitment to meeting their needs.
Community Outcomes (Performance Results):
•Develop a comprehensive resident engagement strategy to
foster a positive image for the County.
•Enhance communication and outreach efforts to keep residents
informed about County services, initiatives, and programs.
•Promote a culture of excellent customer service within County
departments to ensure timely, professional, and efficient service
delivery.
•Build trust and transparency through clear, consistent, and
open communication between the County and its residents.
HCBOC 030226 Pg. 341
2
Action Item or Task Start Date Completion
Date
Person
Responsible
Action Item Update as of
December 31, 2025
1 Phase 1 – Social Media
engagement
7/1/24 6/30/2025 PIO In process
2 Phase 2 – Resident
Opinion Survey
3/1/2025 4/1/2026 Project Team In process. ETC Institute will
present final report on 3/10/2026.
3
4
Project Leader:
PIO
Project Team, Stakeholders and Collaborators:
PIO, County Manager's Office
Key Strategic Action 5.2.1: Develop an effective resident engagement strategy focused on creating a positive
image for the County and promoting excellent customer service
HCBOC 030226 Pg. 342
Key Strategic Action 5.4.1: Create and implement a new program which tracks participation
and engagement levels of the Citizen Advisory Boards
Harnett County Strategic Goal &
Objective Alignment
Project Budget &
Resources
Type & Priority Project Overall Update as
of December 31, 2025
Goal 5: Informed & Engaged Citizens
Objective 5.4: Strengthen Citizen Advisory
Boards and Committees program
Direct Funding: $0
Staff Assigned: Public
Information, Board
Clerk
Board KSA In process
Project Description (Scope Statement):
This project aims to design and implement a comprehensive program
to track and evaluate the participation and engagement levels of
members in the County’s Citizen Advisory Boards. The program will
collect and analyze data on attendance, contributions, feedback, and
overall involvement, providing insights into the effectiveness and
impact of these boards. The initiative will help ensure that the boards
are functioning optimally, that members are actively engaged, and that
their contributions are aligned with the County's strategic goals. It will
also identify areas for improvement in board operations and member
engagement.
Community Outcomes (Performance Results):
•Develop a system for tracking participation and engagement
levels of members in Citizen Advisory Boards.
•Ensure accurate and timely data collection regarding board
member attendance, contributions, and participation in
decision-making processes.
•Evaluate the effectiveness and impact of Citizen Advisory
Boards on County governance and community engagement.
•Identify areas for improving board member involvement and
overall board performance.
•Provide County leadership with actionable insights for
enhancing board engagement and achieving strategic goals.HCBOC 030226 Pg. 343
4
Action Item or Task Start Date Completion
Date
Person
Responsible
Action Item Update as of
December 31, 2025
1 Task 1 – Determine
application website
automation
7/1/24 1/1/2025 Clerk to the
Board, IT
Complete
2 Task 2 – Review agenda
management software for
participation and
engagement
1/1/2025 3/31/2025 Clerk to
the Board, IT
Complete
3 Task 3 – Implementation
of software for FY 26
budget
3/1/2025 3/30/2026 Clerk to
the Board, IT
In process. Training for new
software underway.
Project Leader:
PIO
Project Team, Stakeholders and Collaborators:
Clerk to the Board, IT
Key Strategic Action 5.4.1: Create and implement a new program which tracks
participation and engagement levels of the Citizen Advisory Boards
HCBOC 030226 Pg. 344
Other Strategic Action : Create and distribute bimonthly County newsletter in Harnett
Regional Water bills
5
Harnett County Strategic Goal &
Objective Alignment
Project Budget &
Resources
Type & Priority Project Overall Update as
of December 31, 2025
Goal 5: Informed & Engaged Citizens
Objective 5.1: Provide effective
communication to citizens and businesses
Objective 5.2: Provide opportunities for
citizens to engage meaningfully with
County government
Direct Funding:
$16,800- PIO budget
Staff Assigned: Public
Information, Harnett
Regional Water
Board KSA Project is an ongoing
process. Completed for
current fiscal year.
Project Description (Scope Statement):
The project seeks to expand and improve external
communications to citizens. The Public Information
Office launched the “County Roots” Newsletter in May
2022. This bi-monthly 1 page newsletter is included in
the Harnett Regional water printed water bills and is
sent to nearly 40,000 customers. Information from
several county departments is included in the
newsletter.
Community Outcomes (Performance Results):
This project is in process and effectiveness will be
measured ongoing by the following KPI:
% of citizens satisfied with County communication
efforts
Will help County engage with and provide important
information to more citizens.
HCBOC 030226 Pg. 345
6
Action Item or Task Start Date Completion
Date
Person
Responsible
Action Item Update as of
December 31, 2025
1 Provide bimonthly inserts
to HRW Water bills
July 2023 June 2024 County
Managers
office/ PIO
6inserts over last reporting period:
Completed for current fiscal year.
2 July 2024, September 2024,
November 2024, January 2025,
March 2025, May 2025, July 2025,
November 2025, January 2026
(planned
3
4
Project Leader:
PIO
Project Team, Stakeholders and Collaborators:
PIO, Harnett Regional Water
Other Strategic Action :Create and distribute bimonthly County newsletter in Harnett
Regional Water bills
HCBOC 030226 Pg. 346
Other Strategic Action: Implement use of video and storyboards to promote County events
and educate citizens on County services and initiatives
7
Harnett County Strategic Goal &
Objective Alignment
Project Budget &
Resources
Type & Priority Project Overall Update as
of December 31, 2025
Goal 5: Informed & Engaged Citizens
Objective 5.1: Provide effective
communication to citizens and businesses
Direct Funding: $0
Staff Assigned: Public
Information, IT,
Cooperative Extension,
various departments
Board KSA
Moderate
Complete and operational
Project Description (Scope Statement):
This project seeks to provide resources and direction for
the use of video and storyboards to promote County
services. Currently, the County utilizes videos via its
various social media channels to engage and encourage
participation in County services. Various departments,
such as cooperative extension, county manager’s office,
and library, create storyboards for specific initiatives.
Live streams of the Board of Commissioners regular
meetings and work session are also posted weekly to the
County’s YouTube channel.
Community Outcomes (Performance Results):
This project is complete, and effectiveness will be measured
ongoing by the following KPIs:
Total number of social media engagement for the Harnett
County Government social media platforms
% of citizens satisfied with County communication efforts
Keeps citizens engaged in real time and demonstrates
transparency and integrity resulting in increased trust of
government processes.
HCBOC 030226 Pg. 347
Other Strategic Action : Launch new engagement initiative to inform citizens and County
employees through quarterly update meetings
8
Harnett County Strategic Goal &
Objective Alignment
Project Budget &
Resources
Type & Priority Project Overall Update as
of December 31, 2025
Goal 5: Informed & Engaged Citizens
Objective 5.2: Provide opportunities for citizens to
engage meaningfully with
County government
Objective 5.3: Provide effective internal
communications and engagement
with employees
Direct Funding: $0
Staff Assigned: Public
Information, with
support from various
Department staff
Board KSA Complete and operational
Project Description (Scope Statement):
This project seeks to expand and improve internal and external
communications. The Public Information Office coordinated quarterly
information sessions for citizens and employees beginning in July
2022. Each quarter, an in-person session and a virtual session has
been offered to employees and citizens to learn more about County
initiatives, services, and programs. Each session has allowed for Q&A
session at the end and has included a different Department
Director(s) and/or representative from the County Manager’s office
to provide information.
Community Outcomes (Performance Results):
This project is complete and effectiveness will be
measured ongoing by the following KPIs:
Total attendance for quarterly citizen information
sessions
Total attendance for quarterly employee information
sessions
Gives citizens the opportunity to learn more about
specific topics or issues.HCBOC 030226 Pg. 348
Project Type (KSA or Other)Goal Team Person Responsible Due Date for Completion Action Item Update QTR 1 QTR 2 QTR 3 QTR 4 QTR 1 QTR 2 QTR 3 QTR 4 QTR 1 QTR 2 QTR 3 QTR 4 QTR 1 QTR 2 QTR 3 QTR 4
County Administration and
Harnett County Schools 6/30/2026
Quarterly collaborative meetings with County Manager and
Superintendent
Number of Meetings as of 12/31/25
Harnett County Schools Finance/County Finance & Budget- 2
Public Information Officer 9/30/2026 Elected officials and administration staff survey Developing a customer survey planned and in process
Budget Director 6/30/2026 Engage Central Carolina Community College budget
requests for Harnett Promise for FY25
Information received from CCCC, in process
Davenport 2/10/2026 Consultant updating education debt affordability plan In process
Davenport 2/10/2026 Present current education debt affordability plan to Board of
Commissioners
In process
Harnett County Schools Summer 2026
Quotes submitted by Harnett County Schools to County
Administration for Highland High School
Not started yet
Board of Commissioners TBD Board approved Project Ordinance with next budget Not started yet
Board of Commissioners TBD Funding of Projects Not started yet
1.3.1: Address teacher supplements to
increase competitiveness
Key Strategic
Action
1 Budget Director 6/30/2026 Increase funding for teacher supplement for FY27 Funding request will be considered in FY2027 budget; work in
process
County Manager Spring 2026 Adopted Legislative Priorities for 2026 In process
County Manager Spring 2026
Develop Legislative Priorities for 2026 In process
Human Resources
Director 11/28/2022
RFP issued Complete
Human Resources
Director 4/30/2023
Consultant to complete the study Complete
Human Resources
Director 6/30/2025
HR to study follow up items from report Complete
Human Resources
Director 6/30/2025
Present information during budget cycle Complete
Human Resources
Director/Department
Heads
Review Strategy plan for succession planning and leadership
development
Pending and not yet started
Human Resources
Director/Department
Heads
Meet with Stakeholders for review of plan Pending and not yet started
Human Resources
Director/Department
Heads
Revise draft plan Pending and not yet started
Human Resources
Director/Department
Heads
Submit strategy to County adminstration for approval Pending and not yet started
County Manager's office 11/1/2021
Plan elements Complete
County Manager's office 2/1/2022
Strategic Plan Complete
County Manager's office 6/30/2023
Performance Management Plan Complete
County Manager's office 6/30/2024
Business Plan for Departments 4 sessions with UNC School of Government for business plan
creation for County Departments held. Business plan creation
complete
County Manager's office/
Department Heads
Meet with Stakeholders and review fee schedules Pending and not yet started
Status Update FY 2025
2.1.1: Complete and implement
Compensation Study to assess
competitiveness of employee pay and
salary compression for existing County
employees
Key Strategic
Action
2
2Key Strategic
Action
2.1.2: Review and develop a strategy for
replacing future retiring key leadership
positions in the organizations
1.4.1: Adopt Legislative Priorities for
CY2026 that includes advocacy for
increased funding for schools
Key Strategic
Action
Status Update FY 2024
1
TEAM Harnett RAIL
Status Update FY 2023
1.1.1: Engage school administration
proactively to discuss and coordinate
budget priorities and funding for FY2025
1.2.1: Maintain County involvement in
capital planning and architectural
committee for ongoing and upcoming
projects
Key Strategic
Action
Key Strategic
Action
1
1
1.1.2: Adopt long-term plan for funding
new schools based on education priorities
Key Strategic
Action
1
2.2.1: Develop, and implement a holistic
performance management program
Key Strategic
Action
2
2.2.2: Reduce government redundancy
with process improvement to find
efficiencies and fee schedule
Key Strategic
Action
2
Status Update FY 2026
HCBOC 030226 Pg. 349
County Manager's office/
Department Heads
Draft report for efficiencies Pending and not yet started
County Manager's office/
Department Heads
Meet with Stakeholders for final documentation Pending and not yet started
County Manager's office/
Department Heads
Present findings to Board of Commissioners Pending and not yet started
Human Resources
Director/Department
Heads
12/30/2023
Meet with Department Heads to discuss proposed changes Make proposed changes to the evaluation process
Human Resources
Director/Department
Heads
12/1/2024
Communicate changes to employees Meet with each department and employees via training
Human Resources
Director/Department
Heads
7/1/2026
Implementation Implement new performance evaluation process, Ongoing
County Manager's office 12/31/2024
Outreach to firm for information and conduct research Confirm performance plan and RPI project scope. Form RPI team.
County Manager's office 7/1/2025
Develop scope of work RPI Finalize scope and request quote, work complete
County Manager's office 9/30/2025
Select Vendor Include for FY2026 budget; selected PQS Inc for RPI method
training and reviewing quote, work in process
County Manager's office 1/31/2026
Conduct Survey and Incorporate Results into Performance
and RPI
Implement program and staff training for 2 weeks in January
County Manager's office 1/31/2025
Meet with staff Plan to meet with staff with completion of performance management
plan, Complete
County Manager's office 3/31/2025
Develop scope of work and RFP, out to bid Complete
County Manager's office 4/30/2025
Select Vendor Complete (ETC Institute)
County Manager's office 2/1/2026
Conduct Survey and review findings, present to
Commissioners
In process. Findings tentatively presented at March 10 Board of
Commissioners meeting.
Parks and Recreation
Director 9/29/2023
Submit projects for CIP Projects have been submitted to County administration and Board of
Commisssioners
Parks and Recreation
Director 6/30/2024
Plan for implementation of approved/recommended projects Planning has begun with several projects working on design and
construction contract approvals
Parks and Recreation
Director 6/30/2025
Begin next fiscal year projects: Plan, Design, Construction,
and plan for future CIP process
Following action item completion, prioritizing projects for CIP will
be operational. 2026-2032 CIP has seven new recommended
projects, two under contract, and three slated for future funding
Project Leaders 2/28/2023
Coordinate stakeholder meetings to access current program
offerings
Complete
Project Leaders 2/28/2023
Gather programming wants and needs through the most
recent community and health needs assessments
Complete
Project Team 3/31/2023
Analyze engagement results and plan for future
programming
Complete
Individual departmental
staff and trained
volunteers thorugh
supervision of
department leaders
1/30/2025
Implement programming plan and prioritize replication of
highest need and impact programs
Complete. Requested position in FY25 for this work.
Key Strategic
Action
3
2.4.1: Engage County Employees in
improving internal processes and provide
regular education on adherence
Key Strategic
Action
2
3.1.1 Prioritize parks and greenway
projects for development through CIP
2.5.1: Implement process for obtaining
citizen feedback on County service
provision
Key Strategic
Action
2
2.3.1: Review and revise employee
performance evaluation and training
programs to encourage culture of
empowerment and accountability, to foster
employee development and to provide
enrichment opportunities
Key Strategic
Action
2
improvements to reduce overall
government, where possible and reduce
the financial burden on taxpayers
Key Strategic
Action
33.1.2: Increase provision of County
programs and initiatives aimed at
encouraging healthy lifestyles and outdoor
activity to include a focus on seniors and
other special populations
HCBOC 030226 Pg. 350
Parks and Recreation
Director/ County
Manager's Office
6/30/2025
Negotiate with landowners Complete
Parks and Recreation
Director/ County
Manager's Office
6/30/2025
Review with Board of Commissioners Complete
Parks and Recreation
Director/ County
Manager's Office
6/30/2025
Purchase land at best, fair market price Complete. Owners decided to not sell property at this time. Should
the owners be interested in the future, we would discuss with them.
Social Services Director 12/1/2024
Review state requirements Complete
Social Services Director 3/31/2025
Informational event and training Completed event and training
Social Services Director 6/30/2026
Findings will be added to FY27 budget to support Medicaid
expansion
39,699 (28.9% of population) of Harnett County citizens receiving
Medicaid. In process.
Selena McKoy & Greg
Huneycutt 3/31/2023
Compile a workgroup of local market organizers, local
farmers and County staff
List of local farmers and municipal market organizers started.
Tim Mathews/ Lynn
Lambert 4/30/2023
Develop assessment plan, analyze budget needs, and request
funding
Briefed Board of Commissioners and received direction. Action plan
adjusted per their direction. Research to see whether or not there is
support. Reaching out to local farmers and vendors and planning a
citizen survey.
Tim Mathews/ Lynn
Lambert 12/31/2023
Research local market and producer needs for local foods
system sustainability
Survey results collected (500+ responses). Positive community and
farmers response for farmer's market.
Tim Mathews/ Lynn
Lambert 5/1/2024
Analyze data, develop program, delivery strategy, and
budget needs
Complete
Tim Mathews/ Lynn
Lambert 12/31/2024
Present feedback, program and budget to the Board of
Commissioners
Grant awarded for funding. Board of Commissioners funding
approved. Complete and ongoing.
Tim Mathews/ Lynn
Lambert 12/1/2025
Conduct engineering/survey/site/design work for market
location
In process. Negotiations underway with Planning firm for work.
Tim Mathews/ Lynn
Lambert 2/1/2026
Create scope of work and bid documents Pending
Tim Mathews/ Lynn
Lambert
Project kickoff Pending
Tim Mathews/ Lynn
Lambert
Project construction Pending
Tim Mathews/ Lynn
Lambert
Project completion Pending
Heatlh Department
Director 12/1/2025
Review concerns and create a Community Health
Assessment for Harnett County residents
In process
Heatlh Department
Director 7/1/2025
Meet with project team, stakeholders, partners, to create
assessment
In process
Heatlh Department
Director 12/1/2025
Report findings of assessment Pending
Coley Price/Chris Appel 9/12/2022
Develop a task force of pertinent Harnett County staff and
community stakeholders
Opioid Settlement Funding taskforce created and began meetings.
Coley Price 7/31/2023 Create a charter and research current substance abuse issues
in Harnett County
Taskforce meetings are underway to discuss strategic plan and
research avenues.
Coley Price 4/30/2024
Compile and analyze data to identify most pressing issues
and determine where program should focus.
Needs have been identified, and three subcommittees have been
created to address them.
3.3.2 Provide support for local farmer's
markets and community gardens at
County locations to support healthy food
options for residents
Key Strategic
Action
3
3.2.1: Acquire Johnson Farm for future
generations
Key Strategic
Action
3
3.3.1: Medicaid Expansion Key Strategic
Action
3
3.3.3: Research and discuss strategy to
address mental health concerns for County
residents and bring back to Board for
consideration
Key Strategic
Action
3
3.4.1: Assess most pressing issues
surrounding substance abuse and engage
stakeholders to develop plan to curb
problems
Key Strategic
Action
3
HCBOC 030226 Pg. 351
Coley Price 7/31/2024
Develop program to curb substance abuse and present to
County Manager for approval with needed resources and
budget
Goals have been established for each subcommittee. They will begin
program development and working towards implementation.
Health Department 12/31/2025
Implement approved program and begin tracking KPIs Not yet started.
Social Services Director/
County Manager's
Office/Sheriff's Office
Review concerns Pending
Social Services Director/
County Manager's
Office/Sheriff's Office
Meet with Stakeholders Pending
Social Services Director/
County Manager's
Office/Sheriff's Office
Report findings Pending
County Administration 2/28/2022
Identify local arts organzations, artists, and other partners Identified nine (9) organizations to provide funding.
County Administration 3/31/2022
Meet with project team, stakeholders, and collaborators to
identify funding sources and develop programming ideas.
Completed.
County Administration 2/28/2023
Submit State Arts Grant application Grant application submitted on 2/14/2023.
County Administration 1/1/2023
Award Sub-Grant applicants Awards were provided: Received $46,556.00 from State and
County Administration 6/30/2023
Implement arts programs and activities and begin tracking
KPIs
Data has been reviewed and added to the scorecard.
3.8.1 : Create a northwest convenience site
for public use
Key Strategic
Action
3
/Solid Waste Director 11/30/2025
Site Clearing In process
/Solid Waste Director TBD
Construction activities In process
/Solid Waste Director TBD Complete work Pending
Chad Beane 2/1/2023
Continue construction of cell expansion project at Dunn
Erwin landfill
Erosion & Sedimentation Control Plan permit has been obtained and
cell expansion is completed.
North Carolina
Department of
Environmental Quality:
approval process
4/1/2023
Plans submitted to NCDEQ for final approval on cell
construction at Dunn Erwin landfill
Permit has been obtained from NCDEQ. Few punch list items
need to be addressed before we utilize the new cell for
Construction and Demolition debris.
North Carolina
Department of
Environmental Quality 3/1/2023
North West Convenient Site plans in hand and permit
request has been sent to NCDEQ for ESC permit
Erosion & Sedimentation Control Plan permit paperwork was
submitted to North Carolina Department of Environmental Quality.
Complete.
Chad Beane 12/1/2024
Northwest Convenient Site: landfill equipment operators can
clear the site as we wait on the permit. Equipment operators
will work as availability of personnel will allow.
In process
Lynn Lambert 1/31/2023 Set Ag Team meeting dates for 2023 Ag Team meeting set for January 26, 2023.
Lynn Lambert/Tim
Mathews/Extention
Agents
3/31/2023
Research citizen needs for educational opportunities and
resources in the area of agriculture and natural resources
Client list and methods of data collection identified.
Provide education and resources to
citizens to promote conservation of
working farmland and stewardship of
natural resources
Other Strategic
Action
3
Other Strategic
Action
3
3.6.1 Meet regularly with local arts
organizations to generate and implement
ideas for celebrating arts and culture
Key Strategic
Action
3
3.4.2: Collaborate with Sheriff's Office to
eradicate drugs in schools (opioid offense)
ensuring clean and safe schools
Key Strategic
Action
3
Assess landfill airspace capacity along
with assuring appropriate, adequate
coverage and availability of convenient
sites for disposal services to meet the
needs of the citizens
HCBOC 030226 Pg. 352
Lynn Lambert/Tim
Mathews 3/31/2023
Analyze data, develop program, delivery strategy, and
budget needs
Will build on current programming and new education and resource
needs will be identified.
Lynn Lambert/Tim
Mathews 6/30/2024
Secure budget needs County and potential stakeholders Not yet started.
Soil & Water Staff/Coop
Extension Staff 6/30/2024
Not yet started.
Other Strategic
Action
3
General Services Staff 4/1/2023
Initiate contact with Capital Area MPO for possible transit
study project
Complete
General Services Staff 4/1/2023
Requested Board of Commissioners approve
application/coordination with Capital Area MPO (CAMPO)
Complete
CAMPO 6/30/2025
Consultant hired and study underway Complete
Key Strategic
Action
4 Economic Development
Director Spring 2025
Review and update existing economic development incentive
guidelines
In process
Development Services
Director Summer 2026
Outline and streamline process.In process and under review
Economic Development
Director/ County
Manager's Office
2/28/2023
Create a new economic development website Complete
Economic Development
Director/ County
Manager's Office
6/30/2026
Create a new quarterly economic development newsletter Complete
Development Services
Director
Meet with Stakeholders Complete
Development Services
Director
Revise draft plan Complete
Development Services
Director
Submit final plan Complete
Development Services
Director
Board of Commissioners approval Complete. Comprehensive growth plan adopted. Conditional zoning
before Board of Commissioners in March 2026.
Development Services
Director Fall 2026
Engaged Retail Strategies In process.
Development Services
Director/Economic
Development
On-going
Make connections with property owners, developers, and
retailers
In process.
Development Services
Director Winter 2025
Master plan key corridors for major retail and commercial
development
In process but on hold due to NC Senate Bill 382
Economic Development
Director 9/1/2025
Apply for Golden Leaf site development grant for site prep
at industrial park
Complete
Economic Development
Director Fall 2024 Partner with Town of Lillington to complete due diligence of
200 ac. industrial site
In process.
Economic Development
Director 9/1/2024
County to purchase land for industrial park Complete. Purchase 65 acre site for industrial development.
Economic Development
Director Winter 2027 Develop and market 65 acre Harnett 95 industrial park In process. Marketing campaign underway for project.
Key Strategic
Action
4
4.3.2: Diversify tax base by attracting
business and industry to bring higher
paying jobs to the County with key
businesses that make substantial
development investments in the County
Key Strategic
Action
4
4.1.2: Educate County departments about
economic development priorities and their
role in advancing those priorities
Key Strategic
Action
4
4.2.1: Implementation and completion of
comprehensive growth plan for the County
Key Strategic
Action
4
4.3.1: Expand and diversify tax base with
strategic and major retail and commercial
development in key corridors, especially
those with high population center with
sales tax leakage in concert with the
comprehensive growth plan for the
County.
Initiate a study to determine feasibility of
additional public transportation
alternatives, i.e., fixed route connections
via Angier to Fuquay-Varina or deviated
fixed routes within the county improving
access to health & food
4.1.1: Revise development and incentive
policies to support thriving business and
job creation
HCBOC 030226 Pg. 353
Assistant Tax
Administrator 6/30/2025
Enhance outsourced business audit processes with Turner Complete
Assistant Tax
Administrator Fall 2025/Winter 2026
Create internal business personal property compliance
review processes
In process
Assistant Tax
Administrator Fall 2025/Winter 2026
Create a canvassing program with GIS application In process
Tax Administrator
Fall 2026
Hold public meetings for local business community and tax
professionals to educate on the tax listing and assessment
CIO RFP Complete
CIO 9/30/2023 Fixed Wireless Implementation Complete
CIO 1/1/2025 Great Grant Award Complete. Awarded to Brightspeed.
CIO 1/1/2025 Phase 2 Implementation Entered into Phase 2 agreement with Ripple Fiber - in process
CIO Spring 2026 Great Grant Award 2024 In process - Awarded to Brightspeed, Spectrum, & Ripple Fiber
CIO Spring 2026 CAB grant - state funded In process - Brightspeed
CIO Spring 2026 CAB Grant stop gap In process - Spectrum, Windstream
County Administration
and Economic
Development Director
TBD Meet with Gas Company to determine location &
availability
Discussed with Dominion and Piedmont gas. Dominion is reviewing
County Administration
and Economic
Development Director
TBD Perform feasibility Study to determine cost & location Pending.
Development Services
Director/ County
Manager's Office
12/1/2026
Phase 1 Existing Conditions Analysis In process.
Development Services
Director/ County
Manager's Office
Phase 2 Develop Solutions Pending.
Development Services
Director/ County
Manager's Office
Phase 3 Develop Preferred Alternatives Pending.
Development Services
Director/ County
Manager's Office
Phase 4 Project Adoption Pending.
HRW Executive
Director/MBD
Consulting
4/30/2023
Submit plans for NCDEQ Complete
HRW Executive
Director/MBD
Consulting
5/3/2024
Receive authorization to Construct (ATC) permit Complete
HRW Executive
Director/MBD
Consulting 8/27/2024
Advertise and Bid Project Received information that review is still being conducted by US
Army Corps of Engineers. Met with Garrison Commander, County
Manager, and HRW Executive Director to expedite timeline. Met
with Representative Knott.
HRW Executive
Director/MBD
Consulting 6/30/2026
Construction
Jetport Director Phase 1 - Land acquisition In process - received NCDOT approval for land acquisition. Land
closing ETA February 2026.
Jetport Director Phase 2 In process
Jetport Director Phase 3 Pending.
Jetport Director Phase 1 - Rental Car Agency Preliminary Discussions with Auto Choice, insurance review
underway
Jetport Director 90% complete for design and geotechnical studies are underway.
Will apply to Golden Leaf for grant funding.
4.4.3: Advocate and coordinate with
NCDOT and transportation organizations
and pursue enhanced transportation
infrastructure to reduce congestion and
increase access throughout the County
Key Strategic
Action
4
4.5.2: Create strategic growth plan for the
Harnett Regional Jetport
Key Strategic
Action
4
4.5.1: Complete the Jetport Runway Key Strategic
Action
4
4.4.4 Plan water and wastewater
infrastructure to direct and attract
residential, commercial and industrial
growth toward targeted areas
Key Strategic
Action
4
4.4.1: Increase availability of high speed
Broadband throughout County
Key Strategic
Action
4
4.4.2: Seek to extend natural gas
availability along strategic corridors
identified for commercial growth
Key Strategic
Action
4
4.3.3 Create and maintain business and
individual personal property assessment
review programs
Key Strategic
Action
4
HCBOC 030226 Pg. 354
Jetport Director Phase 3 - Land clearing In process. Work complete March 2026.
Tax Administrator
6/3/2025
Create tax relief presentation and visit all senior Complete
Tax Administrator
Fall 2025
Update exemption and exclusion brochures and ensure Complete
Assistant Tax
Administrator Spring 2026
Update tax department webpages, including exemptions and Complete
PIO 6/30/2025 Phase 1 - Social Media Engagement In process.
Project Team 4/1/2026 Phase 2 - Resident Opinion Survey In process. ETC Institute will present final report on 3/10/2026.
Clerk to the
Board/Information
Technology
1/1/2025 Task 1: Determine application website automation Complete
Clerk to the
Board/Information
Technology
3/31/2025 Task 2: Review board management software for
participation and engagement
Complete
Clerk to the
Board/Information
Technology
3/30/2026 Task 3 - Implementation of software In process. Training for new software underway.
Create and distribute bimonthly County
newsletter in Harnett Regional Water bills
Other Strategic
Action
5
County Manager's
Office/PIO/HRW 6/30/2025
Provide bimonthly inserts to HRW water bills 6 inserts provided over last reporting period, completed for current
fiscal year.
Implement use of video and storyboards to
promote County events and educate
citizens on County services and initiatives
COMPLETE
Other Strategic
Action
5
Public Information, IT,
Cooperative Extension,
various departments
5/1/2022
This project is complete and effectiveness will be measured
ongoing by the following KPIs:
Total number of social media engagement for the Harnett
County Government social media platforms
% of citizens satisfied with County communication efforts
Keeps citizens engaged in real time and demonstrates
transparency and integrity resulting in increased trust of
government processes.
Complete
Launch new engagement initiative to
inform citizens and County employees
through quarterly update meetings
COMPLETE
Other Strategic
Action
5
Public Information and
various other
departments
7/1/2022
This project is complete and effectiveness will be measured
ongoing by the following KPIs:
Total attendance for quarterly citizen information sessions
Total attendance for quarterly employee information
sessions
Gives citizens the opportunity to learn more about specific
topics or issues.
Complete
Blue = Pending/ Not Yet Started
Green = In-Process and On Target
Yellow = Ongoing and Behind Target
Red = Stopped/ Barrier to Completion
Purple = Complete
5.2.1: Develop an effective resident
engagement strategy focused on creating a
positive image for the County and
promoting excellent customer service
Key Strategic
Action
5
5.4.1: Create and implement a new
program which tracks participation and
engagement levels of the Citizen Advisory
Boards
Key Strategic
Action
5
4.6.1: Educate public on tax relief
programs established by the
North Carolina Machinery Act
Key Strategic
Action
4
HCBOC 030226 Pg. 355
Goal Obj. #Strategic Objective KPI ID #Strategic Level KPIs Why is this KPI Important?KPI Type KPI Researcher Data Source Data Definition/Calculation KPI Approver
When will KPI be
measurable? FY20 Actuals FY21 Actuals FY22 Actuals FY23 Actuals FY24 Actuals FY25 Actuals FY26 Actuals Target for FY 2026
1.1.1 # of meetings conducted with County
Manager, Finance Officer, Budget Director
To maintain communication Workload Executive Assistant Calendar Meetings via Teams, in person or
telephone
County Manager 6/30/2026 Not tracked Not tracked Not tracked Not tracked 11 9 8 combined meetings
1.1.2 % of BOC and BOE that are satisfied with
the level of coordination
To maintain communication Effective Public Information Officer Survey Used Survey Monkey County Manager 6/30/2026 Not tracked Not tracked Not tracked Not tracked Not tracked 100%95% satisfaction rating
1.1.3 # enrolled under the Harnett Promise
Program
Collaboration with the County, the Schools
and the College Insures that an educated
and qualified workforce is available for
industry looking to locate in Harnett
County. Encourages graduates to remain
and invest in the County rather than moving
to other areas.
Workload Budget Director Central Carolina
Community College
County Manager 118 122 98
1.1.4 Graduation rate of the Harnett Promise
program
Collaboration with the County, the Schools
and the College Insures that an educated
and qualified workforce is available for
industry looking to locate in Harnett
County. Encourages graduates to remain
and invest in the County rather than moving
to other areas.
Effective Budget Director Central Carolina
Community College
County Manager 80% graduation rate
1.2.1 # of capital projects funded for HCS Allows County/School to maintain a planned
funding schedule of projects; keeps
strategic plan on track for both Boards and
eliminates diversions.
Finance Officer and Budget
Director
Debt Affordability
Analysis/Project Ledger -
Munis
Finance Officer and
Budget Director
1 0 1
4 4
1.2.2 # of schools constructed for HCS To maintain proper school student ratio in
the system; To address overcrowding as the
population in the County grows
Finance Officer Debt Affordability
Analysis
County Manager 0 0 1 Construct one school
every 4 years
1.3.1 Turnover rate for instructional staff Provides indication of staffing levels and if
funding meets or has positive impact on
teacher retention
Budget Director Department of Public
Instruction website
County Manager 10.00% 11.20%No greater than the
state average rate
(8.2%)
1.3.2 % vacancies on first day of school for
instructional staff
Provides indication of staffing levels and if
funding meets or has positive impact on
teacher retention
Budget Director Department of Public
Instruction website
County Manager 2.50% 2.40%No greater than the
state average rate
(4.0%)
1.3.3 % of instructional staff that transfers to
another county
Provides indication of staffing levels and if
funding meets or has positive impact on
teacher retention
Budget Director Department of Public
Instruction website
County Manager 6.70% 4.50%No greater than the
state average rate
(2.96%)
1.3.4 Student/teacher ratio for Harnett County
Schools Met (Yes or No)
Provides indication of staffing levels and if
funding meets or has positive impact on
teacher retention.
Budget Director School Human Resources
Department/NC School
Report Cards Website
County Manager Unknown -
Pandemic
Y Y 1:18-K; 1:16-1; 1:17 2-
3 (Y or N); 1:24 - 4-12
(Y or N)
1.4.1 % increase in state funding for Harnett
County Schools (Operating)
Need to ensure proper state funding for
education purposes to relieve burden on HC
tax payers.
Harnett County Schools
Finance Officer
Harnett County Schools
Finance Officer
Calculate the percent change
annually
County Manager 3% increase in state
funding
1.4.2 Adoption of state advocacy agenda To have proper policies and regulation to
govern the school district's operations
County Manager, Dept
Heads
County Manager, Dept
Heads
County Manager Yes
1.1 Maintain effective collaboration
with Harnett County Schools to
coordinate budget process,
capital projects, and other
initiatives
Attract, support, and retain
highly qualified and experienced
public school teachers and staff
1.3
1.2 Maintain a long-term funding
plan for capital needs
1.4 Advocate for appropriate
allocation of school funding from
federal and state sourcesGoal 1: Superior EducationFY 2025 Harnett County Strategic Performance Scorecard
HCBOC 030226 Pg. 356
Goal Obj. #Strategic Objective KPI ID #Strategic Level KPIs Why is this KPI Important?KPI Type KPI Researcher Data Source Data Definition/Calculation KPI Approver
When will KPI be
measurable? FY20 Actuals FY21 Actuals FY22 Actuals FY23 Actuals FY24 Actuals FY25 Actuals FY26 Actuals Target for FY 2026
FY 2025 Harnett County Strategic Performance Scorecard
2.1.1 # of days to fill a vacant position Working to reduce the time it takes to fill a
position will assist in tracking the efficiency
of the hiring process and how our hiring
resources are being used in the situations of
unforeseen vacancies.
Efficiency Recruiting Specialist/ HR
Director
Neogov Calculate the staff time for hiring
process
HR Director 12/31/2023
2.1.2 Countywide overall turnover rate Loss of employees is a revenue loss to the
County (resources, training, time)
Effective HR Director Tyler ERP Resignations/Terminations
against total employee population
HR Director Ongoing 11.35% 17.58% 15.37%
Overall employee satisfaction Improve employee retention, morale, and
to know the climate of the employee
population
Effective HR Director Employee Survey last
conducted 2019
Repeat previous questions to
gauge employee feedback and
interest
HR Director 12/31/2023
2.1.3 % of supervisors trained Employees moving up to a supervisory role
from a peer role needs the tools and KSAs
to be successful in the role. Investment in
Effective HR Director Neogov
Learn/CCCC/Consultant
Supervisors trained against total
supervisors
HR Director 12/31/2023
2.2.1 Harnett County received a clean audit To meet fiduciary responsibilities to citizens Finance Officer, Budget
Officer, HR Manager
GFOA, ICMA County Manager
2.2.2 % of Undesignated Fund Balance Board policy. Bond Ratings Finance Officer, Budget
Officer, HR Manager
GFOA, ICMA County Manager
2.2.3 County Bond Rating Finance Officer, Budget
Officer, HR Manager
GFOA, ICMA County Manager
2.2.4 % variance actual annual expenditure to
budget
To meet fiduciary responsibilities to citizens Finance Officer, Budget
Officer, HR Manager
GFOA, ICMA County Manager
2.3.1 % of Key Performance Indicators meeting
established targets
Validate the performance metrics of depts
in coordination with the strategic plan
Efficiency County Manager, Dept
Heads
Harnett County Annual
Scorecard
KPIs in development. Targets will
be established in FY 25.
County Manager 6/30/2024
2.3.2 % of Key Strategic Actions completed on
time
Validate schedules of projects and task
associated with milestones
Efficiency County Manager, Dept
Heads
Harnett County Key
Strategic Action Report
KPIs in development. Targets will
be established in FY 25.
County Manager 6/30/2024
2.3.3 % departments with Policies/ Standard
Operating Procedures reviewed annually
Internal review of processes affords
accountability to the organization
Efficiency County Manager, Dept
Heads
Individual departments
conduct annual reviews.
KPIs in development. Targets will
be established in FY 25.
County Manager 6/30/2024
2.3.4 % of Harnett employees acknowledging
updated Policies/ Standard Operating
Procedures
Internal information on expectations for
County staff
Efficiency County Manager, Dept
Heads
Individual departments
conduct annual reviews.
KPIs in development. Targets will
be established in FY 25.
County Manager 6/30/2024
2.3.5 % of employees meeting or exceeding
performance standards
Management practices and HR assistance to
lead and coach staff on work performance
in organization
Efficiency County Manager, Dept
Heads
Individual departments
conduct annual reviews.
KPIs in development. Targets will
be established in FY 25.
County Manager 6/30/2024
2.4.1 % of technology requests completed
within a 4 day period.
Provide excellent services to the internal
and external customers
Efficiency CIO Request Tracking
software
CIO 1/1/2024 90% within assigned
SLA based on priority
rating of requests
2.4.2 % of uptime for Core technology systems Application and technology must be
available to provide efficient and timely
services to our customers
Effective CIO Network monitoring
software
CIO 1/1/2024 99% uptime of
systems outside of
normal maintenance
2.5.1 # of continuous improvement projects
implemented by the County
Improvement Effective County Assistant Manager Rapid Process
Improvement project
charters
Total number of projects closed in
the FY.
Assistant County
Manager
6/30/2026 NA NA NA NA NA NA
2.5.2 # of cyber security incidents Determine our core data and network
security stance year over year
IT Dept SEIM/SOC system along
with actual incidents
CIO
2.5.3 % of customers or citizens satisfied with
overall county services
Measures and provides a process for
resident feedback for County services and
provide levels of satisfaction and opinions.
Community Relations Annual Citizens Survey County Manager,
Department Heads
Foster culture of accountability
through performance
management and adherence to
internal processes
2.3
2.2
Seek new and best practice
technology to improve processes
in all operational areasGoal 2: Organizational ExcellenceLead the organization with best
finance and budget practices
2.1 Attract, retain and grow high
performing employees
2.5 Improve resident and customer
experiences through efficient,
high quality service delivery and
continuous improvement
2.4
HCBOC 030226 Pg. 357
Goal Obj. #Strategic Objective KPI ID #Strategic Level KPIs Why is this KPI Important?KPI Type KPI Researcher Data Source Data Definition/Calculation KPI Approver
When will KPI be
measurable? FY20 Actuals FY21 Actuals FY22 Actuals FY23 Actuals FY24 Actuals FY25 Actuals FY26 Actuals Target for FY 2026
FY 2025 Harnett County Strategic Performance Scorecard
3.1.1 # of acreage of Park Land To provide quality of life, health, and
recreation of all citizens in all areas of the
county.
Workload Parks and Recreation
Admin
GIS Data in a excel
spreadsheet
Totals the acreage of all parcels Parks and Recreation
Director
6/30/2023 1222 1426 1426
1426 1426
3.1.2 # of annual visitors to Harnett County
Parks
To provide accurate data in park usage rates
to assist in determining park traffic and
future planning.
Workload Parks and Recreation
Admin
trafffic counters at each
park- Departmental
Reports- excel
spreadsheet
Adds total per park (with
multipliers per park)
Parks and Recreation
Director
6/30/2023 193517 235016 240767
267869 316705
3.1.3 % of satisfied Parks and Recreation
customers
Effective citizen survey
3.1.4 # of miles of Greenway/Connector Trails To provide quality of life, health, and
recreation for all citizens connecting all
areas of the county and beyond.
Workload Parks and Recreation
Admin
GIS Data Parks and Recreation
Director
6/30/2024 9.65 17.02 17.02
17.62 18.02
3.2.1 # of tons of soil saved from erosion Indicator of protection of water quality and
soil health.
Effective Natural Resource
Conservationist
CS2 Report out of system Soil and Water Director 6/30/2024 809 1858 1331
2139 29,970
3.2.2 # of acreage of conservation easement Indicator of conservation of natural
resources and bolstering of agricultural
economy and impacts on food supply and
health and human safety.
Effective Soil and Water Director VAD Enrollment/GIS
Data/Deeds/ Farm
Service Agency Field
Maps
Spreadsheet report and GIS Soil and Water Director 6/30/2024 23930 - VAD
333 - Cost Share
24219 - VAD
789 - Cost Share
25094 - VAD
702 - Cost Share 25311- VAD
1413 - Cost
Share
26,400 - VAD
1,826 - Cost
Share
# of families utilizing the Women's Infants
and Children program
Providing access to food and nutrition. Workload Public Health
Administrator: Debra
Hawkins
Case loads Health Director 32,007
participants,
total $2,578,303
annually
40,224
participants,
total $2,426,928
annually
41,537
participants,
total $2,770,377
annually
42,937
participants,
total $3,087.540
annually
38,131
participants,
total $3,093,726
annually
Base case load
projected at 3,327
monthly
# of Health and Nutrition programs taught
to adults
Providing education on how to increase
access to healthy food and nutrition.
Workload Family and Consumer
Sciences Agent: Greg
Huneycutt
Extension Reporting
System
Cooperative Extension
Director
# of Health and Nutrition programs taught
to youth
Providing education on how to increase
access to healthy food and nutrition.
Workload 4-H Agent: Jackie Helton Extension Reporting
System/4-H Online
Cooperative Extension
Director
# of new beginning farmers Indicator of growing local food resources +
economic viability of farming
Workload Horticulture Agent: Selena
McKoy; Agriculture Agent:
Brian Parrish
Extension Reporting
System
Cooperative Extension
Director
# of individuals who begin home food
production by utilizing Cooperative
Extension resources
Providing education on growing your own
food
Workload Horticulture Agent: Selena
McKoy
Extension Reporting
System
Cooperative Extension
Director
# of individuals gaining knowledge of fruit
and vegetable gardening
Providing education on growing your own
food
Workload Horticulture Agent: Selena
McKoy
Extension Reporting
System
Cooperative Extension
Director
# of pounds of locally grown food donated
to the local food pantries
Access to healthy local foods is important to
underserved audiences
Workload Family and Consumer
Sciences Agent, Agriculture
Agent, 4-H Agent
Extension Reporting
System
Cooperative Extension
Director
# of seniors utilizing the Elderly Nutrition
Program
Providing access to food and nutrition. Workload Public Health
Administrator: Aging
State reports Health Director 183 426 481 433 405 445
# of electronic Food and Nutrition Service
applications
Provide easy access to apply for the Food
and Nutrition Service Program through E-
pass.
Workload DSS Program Administrator NC FAST system DSS Director
# of residents suffering from opiod abuse
who receive service created from the
Opiod Taskforce programs
The more substance abuse patients we are
able to provide support and resources to,
the higher likelihood these patients will
seek help and decrease abuse across the
County.
Workload Program Coordinator Future Program Records County Opioid/Substance
Abuse Committee
30-Jun-24
# of opiod abuse education opportunities
conducted
Increased substance abuse education in the
community will help residents not suffering
from abuse assist their friends and loved
Workload Program Coordinator Future Program Records County Opioid/Substance
Abuse Committee
30-Jun-24
% of opiod recidivism (repeat calls to
Opiod Taskfoce)
This percentage will tell the effectiveness of
the program and allow program operations
to assess and revise as needed to provide
the most beneficial service.
Effective Program Coordinator Future Program Records County Opioid/Substance
Abuse Committee
n/a n/a n/a
Number of in-home Narcan kits provided
to patients treated for overdose
symptoms.
The more Narcan distributed to the
population will help reduce the overall
overdose mortality rate in Harnett County.
Workload Community Paramedics Community Paramedic
Program
EMS Chief 7/31/2023 n/a n/a n/a
% of emergency and public safety vehicles
in preventive maintenance compliance
Fiscal responsibility and safety of
employees and citizens. Emergency
vehicles need to be operational for instant
response. All fleet vehicles, emergency and
non-emergency, need to be serviced every
5,000 miles.
Effective Fleet Maintenance
Supervisor
TEAM Software System Reporting- EMS,
Emergency Services, Sheriff,
Animal Services
Fleet Director 30-Jun-23 Data
Unavailable (old
software)
Data
Unavailable (old
software)
Data
Unavailable
(migrating
vehicles to Tyler
EAM)
100% - 233
vehicles from 4
divisions in
compliance.
Number of rabies shots conducted per
calendar year
Rabies control is a pillar function of Animal
Services - bite animals are a primary vector
for potential rabies exposure
Animal Services Manager PetPoint Software -
Percentage of 'bite
animals' compared to
total # of calls
Total # of rabies shots conducted
per calendar year. Shorts are
tracked on calendar year based
tags
General Services Director 853 709 1057
1432
2600
Number of Animal Adoptions Public shelters measure scuccess by lower
number of euthanasia rates
Animal Services Manager PetPoint Software -
Percentage of LE request
& reported
aggressive/dangerous
dog call to total calls
General Services Director N/A N/A N/a N//a 30%
3.4 Decrease alcohol and drug abuse
3.5 Provide high quality emergency
response and public safety
3.3 Improve access to healthy food
3.2
Goal 3: Safe & Healthy CommunityProtect open space and natural
resources
3.1 Preserve and enhance County
residents' quality of life through
open space, parks, recreation
resources and greenways
HCBOC 030226 Pg. 358
Goal Obj. #Strategic Objective KPI ID #Strategic Level KPIs Why is this KPI Important?KPI Type KPI Researcher Data Source Data Definition/Calculation KPI Approver
When will KPI be
measurable? FY20 Actuals FY21 Actuals FY22 Actuals FY23 Actuals FY24 Actuals FY25 Actuals FY26 Actuals Target for FY 2026
FY 2025 Harnett County Strategic Performance Scorecard
Average EMS reponse time to calls from
dispatch to on scene.
The quicker EMS units and providers can
arrive to the scene of calls, the quicker life-
saving care can be administered to patients.
Reducing these times by mere seconds can
mean the difference between life and death
for the residents of Harnett County.
EMS Compliance Division ESO Sum of all response times / total
number of calls
EMS Chief Ongoing
11:10 11:42 11:08 10:24
Percentage of "alive at discharge"
rescuccitation patients.
"Alive at dishcarge" percentages allow us to
know if our protocols and procudures are
effective. This allows us to track trends and
assess and adjust our training as needed to
ensure the best possible care is being
provided to Harnett County.
EMS Compliance Division ESO EMS Chief Ongoing
6.11%
% of successful completion of Teen Court
to total referred youth offenders
To ensure Teen Court program provides an
alternative sentencing method for
misdemeandor youth offenders ages 10-18
to reduce the number of juvenile justice
cases
Program Manager NC Dept of PUblic Safety -
NC ALLIES Clent Tracking
software
Successful termination = 'Clients
will complete restitution or
community service within the
timeframe permitted by JCPC
policy.
General Services Director Ongoing n/a n/a n/a N/A N/A 95%
% of successful completion to total
referred youth offenders
Youth offender crime unchecked has a
propensity to lead to adult crimes at higher
increasing levels. Holding offenders
accountable earlier, providing mentorship &
counseling helps mitigate potential negative
future impact.
Effectiveness Youth Restitution /
Community Service / Teen
Court Program Manager
NC Dept of Public Safety -
NC ALLIES Client Tracking
software
Successful termination = "Clients
will complete restitution or
community services within the
timeframe permitted by JCPC
policy". - goals set annually
General Services Director-
Program Manager
98.53% 100%100% 89.6%95%
# of art programs offered by or in
partnership with Harnett County
Government
These activities enhance the quality of life,
bring about personal enjoyment, enriching
perspectives, intellectual stimulation, and
opportunities for public involvement.
Program Providers in
County Departments
Community Relations
Director
4 27 49 53
# of participants attending or participating
in arts related programs offered by or in
partnership with Harnett County
Government
These activities enhance the quality of life,
bring about personal enjoyment, enriching
perspectives, intellectual stimulation, and
opportunities for public involvement.
Program Providers in
County Departments
Departmental Reports Community Relations
Coordinator
2294 16981 11318 25,005
Average cost per mile Transit systems rely upon sufficient number
of driver/operators to ensure demand does
not overtake responsiveness. Reducing
turnover rate is a primary concern.
Efficency HARTS Transportation
Manager
Munis % of retained operators vs % of
operator resignations
General Services Director Dec-24 N/A N/A N/A N/A N/A 0.05$
% of trip denials Trip denials are largely due to resource
shortage. Our target is to fulfill all customer
requests for service on a timely basis.
Workload HARTS Transportation
Manager
CTS software / Required
NCDOT Reporting
Operation Stats &
Manager Monthly
Tracking
General Services Director N/A N/A N/A 1818 2303 150
% of satisfied customers Satisfied customers percentile indicates
how well staff are meeting passenger
expectations and the 'pulse' of the system
Effectiveness HARTS Transportation
Manager
SURVEY General Services Director Dec-23 N/A N/A N/A 92.2%95%
# of tonnage received To track future needs of solid waste site and
available landfill space and to meet
regulation requirements.
Admin Asst (Solid Waste)Material Analysis Report
and inspections, annual
landfill capacity study
reports
Solid Waste Director 36407 tons C&D 47942 tons C&D 46458 tons C&D 46313 tons C&D
# of landfill users identifying # of users is critical in making
sure we can continue to accomodate and
provide adequate space and resources to
make sure citizens can utilize the facility
Traffic counters were
ordered & received but
haven't been installed at
all sites
Solid Waste Director
# of pounds of pesticide containers
recycled
Agriculture
Agent
Extension Reporting
System
Cooperative Extension Director
# of pounds of pesticide collected Farmers and agricultural businesses need a
place to safely dispose of materials
Agriculture
Agent
Extension Reporting
System
Cooperative Extension Director
3.8 Maintain a balanced solid waste
management system of efficient
and economical refuse
collection, recycling and disposal
services which benefits the
citizens while following
regulatory requirements.
3.7 Support and promote transit
system that allows citizen access
to health, food and employment
3.6 Support, promote and celebrate
arts and culture
HCBOC 030226 Pg. 359
Goal Obj. #Strategic Objective KPI ID #Strategic Level KPIs Why is this KPI Important?KPI Type KPI Researcher Data Source Data Definition/Calculation KPI Approver
When will KPI be
measurable? FY20 Actuals FY21 Actuals FY22 Actuals FY23 Actuals FY24 Actuals FY25 Actuals FY26 Actuals Target for FY 2026
FY 2025 Harnett County Strategic Performance Scorecard
4.1.1 #Buildings Allows the County to compete for new and
expanding company projects
Workload Director/Sr. Economic
Developer
ED Staff tracking ED Director 6/30/2024 8 24 12
4.1.2 # market ready sites Allows the County to compete for new and
expanding company requests
Workload Director/Sr. Economic
Developer
ED Staff tracking ED Director
4.1.3 # pipeline properties Prepare future industrial ready buildings and
sites inventory
Workload Director/Sr. Economic
Developer
ED Staff tracking ED Director 06/30/24 118
# of permits issued for residential
development
Shows community is growing Workload Manager of Building
Services
Trakit Software Development Services
Director
667 1,181 1,267 3,652 1,473
# of new preliminary major subdivisions shows number of planned developments Workload Manager of Planning
Services
Trakit Software Development Services
Director
24 25 35 19 28
#Leads Demonstrates reach and RFI submittals Workload Director/ Communications
and Marketing Director
ED Staff tracking
#Site Visits Quantify potential manufacturing interest Workload
Director/Sr. Economic
Developer
ED Staff tracking
#Existing manufacturer engagement Identify opportunities to support existing
companies
Workload Sr. Economic Developer ED Staff tracking
# of commercial permits issued Shows number of businesses coming to the
area
Workload Manager of Building
Services
ED Team staff tracking Development Services
Director
346 77
# planned (re)development Shows pending investment Worklad Director/Sr. Economic
Developer
ED Team staff tracking ED Director
#investor/developer visits Quantify potential (non-manufacturing)
business
Workload Director/Sr. Economic
Developer
ED Team staff tracking ED Director 29
Amount of money allocated for CIP Shows commitment towards new
infrastructure
Effective HRW Admin/Staff HRWCIP HRW Director June 30, 2023 $7,948,752 $13,925,108.00 $16,254,205.00 $17,078,580.00 $41,724,918.00
# of active commercial water and sewer
(utility accounts)
Show business and industry growth Workload HRW Customer Svc Mgr. AUS Monthly Report HRW Director 621 618 633 674 730
# of take offs and landings Show usage of airfield which also helps with
grant requests from the Division of Aviation
Workload HRJ Director 1200 Aero HRJ Director 19,424 25,166 32,167
Track number of based aircraft at HRJ More aircraft equal more tax revenue and
fuel sales
Workload HRJ Director National Based Aircraft
Registry
HRJ Director 38 40
Measure the amount of affordable
housing
Helps community members achieve
affordable homes.
Effective General Services TBD General Svcs Director
Track average home value vs. median
income
Shows if community members economic
status is improving
Effective HUD TBD HUD
# partner engagement activities Connects employers and support
organizations
ED Team ED staff tracking ED Director 55
# of grants sought for funding
opportunities
Increase funding opportunities for Harnett
County
ED Team `1
4.1 Provide an effective economic
development program
Goal 4: Economic Strength4.2 Provide well-planned
communities with smart and
sustainable growth strategies
4.3
4.2.1 Recruit, retain, and expand
manufacturing companies
Attract and retain a diverse and
viable tax base with increased
commercial and retail
4.4 Provide strategically-placed
infrastructure for business and
industry growth and attraction
4.5 Enhance Harnett Regional
Jetport's function as an
economic engine for the county
4.6 Foster upward mobility and
reduce poverty
4.7 Leverage partners and
stakeholders to enhance
economic development capacity
HCBOC 030226 Pg. 360
Goal Obj. #Strategic Objective KPI ID #Strategic Level KPIs Why is this KPI Important?KPI Type KPI Researcher Data Source Data Definition/Calculation KPI Approver
When will KPI be
measurable? FY20 Actuals FY21 Actuals FY22 Actuals FY23 Actuals FY24 Actuals FY25 Actuals FY26 Actuals Target for FY 2026
FY 2025 Harnett County Strategic Performance Scorecard
5.1.1 # of opens for monthly citizen newsletter
Informed citizens will be more engaged in
community events and programs. Demonstrates
how many citizens are engaged with County
Government.
Workload Community Relations Director
with help from departments
Mailchimp Analytics On June 30 (Yr. End) ALL open
rates for each email sent to get
the total for the FY. June 30, 2023
9646 7471 6622 6512 7996
5.1.2 Open Rate for citizen newsletter Informed citizens will be more engaged in
community events and programs.
Demonstrates how many citizens are
engaged with County Government.
Effective
Community Relations
Director
Mailchimp Analytics
On June 30 (Yr. End) Calculate the
total # of opens divided by total
recipeients X 100
37.22% 30.17% 27.27% 41.70% 497.57%
5.1.3 Total number of social media engagements for
the Harnett County Government social media
platforms
Keeps citizens updated on emergent and time
sensitive information. Shows real-time
engagement. Helps conveny information in a
controlled and encourages public participation.
Effective Community Relations Director Hootsuite Analytics- data
pulls from the Harnett
County Government
Facebook, Twitter, and
Instagram social media
platforms
Twitter: 3.85%
Instagram: 4.3k
& 0.81%
Facebook: 5.03%
& 109k
Twitter: 2.72%
Instagram: 2.2k
& 1.36%
Facebook: 3.30%
and 57k
Twitter: 6.04%
Instagra: 1.7k &
1.65% Facebook:
10.54% & 32k
Twitter: 3.55%
Instagram: 1.7k
& 1.28%
Facebook: 4.75%
& 33k
Instagram: 2k &
2.98% Facebook:
3.74% & 80k
5.1.4 Total number of unique website views Keeps citizens updated on emergent and time
sensitive information. Shows real-time
engagement.
Workload IT Department Google Analytics Hootsuite Analytics- data pulls
metric from the Harnett County
Government Facebook, Twitter,
and Instagram social media
platforms 948,743 945,740 1,098,575
746,779 696,949
5.1.5 % of citizens satisfied with County
communication efforts (Ratings 3-5)
Keeps citizens updated on emergent and time
sensitive information. Shows real-time
engagement. Helps County know
Workload Community Relations Director
with help from departments
(working on pulling actuals f
Citzen Communication
Survey on Google Forms
How many users visited a specific
page where as pageviews display
the total number of times any
pages were visited, including
multiple views from the same
user.
73.8
5.1.6 % of eligible veterans receiving benefits This measure helps us to understand the
effectiveness of our outreach efforts
Effective Director of Veteran
Services
Dept. of Veteran Affairs % taken from a state report Director of Veteran
Services June 30, 2023
5.1.7 % of citizens satisfied with County
communication efforts (Ratings 3-5)
Keeps citizens updated on emergent and
time sensitive information. Shows real-time
engagement. Helps County know
Workload Community Relations
Director with help from
departments (working on
pulling actuals f
Citizen Communication
Survey on Google Forms
Citizens are asked to rate on a
scale of 1 to 5 (1 being bad and 5
being excellent) the County's
communication with its citizens.
Google forms then runs analytics
to give a percentage on each scale
rating based on all survey
responses
3= 74, 4=45,
5=5: 3= 44%, 4=
27%, 5= 3%=
total: 74%
N/A N/A N/A N/A
5.2.1 # of county events publicized on the
community calendar and social media
platforms
Allows citizens to interact face-to-face or
virtually with county staff in smaller group
settings to discuss specific county
initiatives. Allows departments to target
specific program participants.
Workload Community Relations
Director
Harnett County Event
tracker maintained by
Community Relations.
Survey Monkey---
Hootsuite tracks this
information as well 'how
many post'
Total the number of events
tracked annually.
Community Relations
Director
30-Jun-23 N/A N/A N/A 669 436
5.2.2 # of participants in citizen information
sessions
Shows the number of citizens that want to
engage and learn more about County
government.
Workload Community Relations
Director
Harnett County Event
tracker maintained by
Community Relations.
Survey Monkey
System will calculate the total # of
individuals that attended both the
in person session and virtual
session.
Community Relations
Director
Beginning FY 2024 N/A N/A N/A
27 registered: 22
in-person, 3
online
October event:
24 Registered: 6
attended in
person ||
February event:
18 registered:
5.2.3 % of Harnett County population that are
registered voters
Measures civic engagement Effective Board of Elections staff State Board of Elections
Website, US Census
Registered voters from State
Board Data divided by HC
Population from Census.
Board of Elections Director30-Jun-23 57%58%59%59%61%
5.2.4 % of voter turnout for Harnett County
registered voters
Measures civic engagement Effective Board of Elections staff State Board of Elections
Website, US Census
# of voter turnout divided by # of
registered voters for that election -
calculate percentage for the FY.
Board of Elections Director30-Jun-23 24.61% 71.02% 15.45% 44.16% 20.81%
5.2.5 % of Harnett County citizens with active
Library cards
Citizens participating and engaging with
library resources
Effective Library Director Evergreen Software # of active library accounts
divided by # of citizens from
Census
Library Director 30-Jun-23 67.91% 71.27% 75.14% 79.84%86.62%
5.2.6 % of citizens satisfied with County
engagement efforts
The County distributes a communication
survey which tracks satisfaction with
communication efforts. Allows citizens to
provide feedback so the County can make
changes to increase citizen satisfaction.
Effective Community Relations
Director
Google Analytics- Google
Form Survey. Citizens are
asked to rate on a scale
of 1 to 5 (1 being bad and
5 being excellent) the
County's level of
engagement with its
citizens.
Google forms runs analytics to
give a percentage on each scale
rating based on all survey
responses.
"Satisfied"= 3 or above
Community Relations
Director
30-Jun-23 3= 41, 4=20,
5=8. 3=42%,
4=12%, 5=4.7%=
TOTAL 64.7%
N/A N/A N/A N/A
5.3.1 # of opens for monthly employee
newsletter.
Shows the number of employees who are
engaged with and knowledgably about
County Government.
Workload IT Department Microsoft Outlook Total number of opens Community Relations
Director
5.3.2 Open Rate for employee newsletter Effective IT Department Microsoft Outlook Community Relations
Director
5.2 Provide opportunities for
citizens to engage meaningfully
with County government
5.3 Provide effective internal
communications and
engagement with employeesGoal 5: Informed & Engaged Citizens5.1 Provide effective communication
to citizens and businesses
HCBOC 030226 Pg. 361
Goal Obj. #Strategic Objective KPI ID #Strategic Level KPIs Why is this KPI Important?KPI Type KPI Researcher Data Source Data Definition/Calculation KPI Approver
When will KPI be
measurable? FY20 Actuals FY21 Actuals FY22 Actuals FY23 Actuals FY24 Actuals FY25 Actuals FY26 Actuals Target for FY 2026
FY 2025 Harnett County Strategic Performance Scorecard
5.3.3 % of employees satisfied with internal
county communications efforts with
employees
Shows the number of employees who are
satisfied with county community efforts
Allows employees to provide anonymous
feedback and input for added programs and
services. Allows County to make needed
changes to increase employee satisfaction.
Effective Community Relations
Director with help from
departments
Microsoft Outlook
Google Forms.
Employees are asked to
rate on a scale of 1 to 5
(1 being bad and 5 being
excellent) the County's
internal communication
with its employees.
Google forms runs analytics to
give a % on each scale rating
based on survey responses. Add
3 or greater together
Community Relations
Director with help from
departments
30-Jun-23 87.50%Will recevie data
after August 9
survey ends for
employees
5.3.4 # of participants in employee information
sessions
Shows the number of employees that want
to engage and learn more about County
Government and policies
Workload Community Relations
Director with help from
departments
Employee
Communications Survey
via Google forms
Number of individuals that
attended both the in person
session and virtual session for
each quarter. Calculated by
adding up total number of
attendees throughout the year.
N/A N/A N/A No event was
held
No event was
held
5.4.1 # of Citizens serving on Appointed Boards
and Committees Annually
Shows citizens commitment to public
service and support for operational decision
making
Workload Legal Department Master tracking list Add total Clerk to the Board 30-Jun-23 57.00 162
5.4.2 # of Applications to serve on County
Boards or committee received.
Shows the level of interest among the
public.
Workload Legal Department Excel tracker / Review of
BOC Agenda form for
Previous Actuals
Add total Clerk to the Board 30-Jun-23 45
5.4.3 # of citizens appointed to County Boards
or committees.
Shows citizens commitment to public
service and support for operational decision
making
Workload Legal Department Excel Tracker Add total Clerk to the Board 30-Jun-23 14 73 75 38 56
Software program
managed by Clerk to the
Board and Legal
5.4 Strengthen Citizen Advisory
Boards and Committees program
HCBOC 030226 Pg. 362
TEAM Harnett Performance Management -KSA/OSA At A Glance Information
TEAM QTR 3 2023 QTR 4 2023 QTR 1 2024 QTR 2 2024 QTR 3 2024 QTR 4 2024 QTR 1 2025 QTR 2 2025 QTR 3 2025 QTR 4 2025 QTR 1 2026 QTR 2 2026 QTR 3 2026 QTR 4 2026
TEAM 1
Pending 0 0 0 0 0 0 0 0 0 0 0 1
In-Process 2 1 4 4 2 0 5 3 2 0 4 4
Completed 4 5 1 1 3 5 0 2 3 5 1 0
TOTALS 6 6 5 5 5 5 5 5 5 5 5 5
TEAM 2
Pending 4 4 2 2 2 2 3 3 2 2 2 2
In-Process 4 2 6 6 5 4 3 3 4 3 3 3
Completed 4 6 0 0 1 2 1 1 1 2 2 2
TOTALS 12 12 8 8 8 8 7 7 7 7 7 7
TEAM 3
Pending 6 5 1 1 1 0 3 3 1 1 1 1
In-Process 1 1 5 5 5 6 10 10 12 8 7 7
Completed 1 2 1 1 1 1 1 1 1 5 5 5
TOTALS 8 8 7 7 7 7 14 14 14 14 13
TEAM 4
Pending 5 4 2 1 1 0 3 3 1 1 0 0
In-Process 1 2 4 5 4 4 7 7 9 8 11 11
Completed 0 0 0 0 1 2 1 1 1 2 2 2
TOTALS 6 6 6 6 6 6 11 11 11 11 13 13
TEAM 5
Pending 0 0 0 0 0 0 1 0 0 0 0 0
In-Process 1 1 2 2 2 0 2 3 3 3 2 2
Completed 4 4 3 3 3 5 2 2 2 2 3 3
TOTALS 5 5 5 5 5 5 5 5 5 5 5 5
TEAM TOTALS
Pending 15 13 5 4 4 2 10 9 4 4 3 4
In-Process 9 7 21 22 18 14 27 26 30 22 27 27
Completed 13 17 5 5 9 15 5 7 8 16 13 12
TOTALS 37 37 31 31 31 31 42 42 42 42 43 43
PERCENTAGES
Pending 41%35%16%13%13%6%24%21%10%10%7%9%
In-Process 24%19%68%71%58%46%64%62%71%52%63%63%
Completed 35%46%16%16%29%48%12%17%19%38%30%28%
TOTALS 100%100%100%100%100%100%100%100%100%100%100%100%
HCBOC 030226 Pg. 363
Item 10D
HCBOC 030226 Pg. 364
HCBOC 030226 Pg. 365
HCBOC 030226 Pg. 366
HCBOC 030226 Pg. 367
HCBOC 030226 Pg. 368
HCBOC 030226 Pg. 369
Item 10E
1077BHCBOC 030226 Pg. 370
HCBOC 030226 Pg. 371
HCBOC 030226 Pg. 372
HCBOC 030226 Pg. 373
HCBOC 030226 Pg. 374
HCBOC 030226 Pg. 375
HCBOC 030226 Pg. 376
HCBOC 030226 Pg. 377
HCBOC 030226 Pg. 378
HCBOC 030226 Pg. 379
HCBOC 030226 Pg. 380
HCBOC 030226 Pg. 381
HCBOC 030226 Pg. 382
HCBOC 030226 Pg. 383
HCBOC 030226 Pg. 384
HCBOC 030226 Pg. 385
HCBOC 030226 Pg. 386
HCBOC 030226 Pg. 387
HCBOC 030226 Pg. 388
HCBOC 030226 Pg. 389
HCBOC 030226 Pg. 390
HCBOC 030226 Pg. 391
HCBOC 030226 Pg. 392
STATE OF NORTH CAROLINA
DEPARTMENT OF TRANSPORTATION
JOSH STEIN DANIEL H. JOHNSON
GOVERNOR SECRETARY
Mailing Address:
NC DEPARTMENT OF TRANSPORTATION
DIVISION SIX / DISTRICT TWO
POST OFFICE BOX 1150
FAYETTEVILLE, NC 28302
Telephone: (910) 364-0601
Fax: (910) 437-2529
Customer Service: 1-877-368-4968
Website: www.ncdot.gov
Location:
600 SOUTHERN AVENUE
FAYETTEVILLE, NC 28306
February 5, 2026
Mrs. Melissa Capps
Clerk
Harnett County Board of Commissioners
Post Office Box 759
Lillington, North Carolina 27546
Subject: Secondary Road Addition
To Whom It May Concern:
This is in reference to a petition submitted to this office requesting street(s) in Harnett
County be placed on the State’s Secondary Road System. Please be advised that these
street(s) have been investigated, and our findings are that the below listed street(s) are
eligible for addition to the State System.
Overhills Creek Section 8
Caldwell Street
Onslow Court
It is our recommendation that the above-named street(s) be placed on the State’s Secondary
Road System. If you and your Board concur with our recommendation, please submit a
resolution to this office.
Sincerely,
Logan B. Whitaker
Engineering Technician I
Item 10F
HCBOC 030226 Pg. 393
0.07 0.09
HCBOC 030226 Pg. 394
strong roots • new growth
HARNETT COUNTY
NORTH CAROLINA
RESOLUTION
BE IT RESOLVED that Harnett County Board of Commissioners does hereby, by proper execution of this document,
request that the North Carolina Department of Transportation add to the State’s Secondary Road System the below
listed streets.
Overhills Creek Subdivision Section 8
• Caldwell Street
• Onslow Court
Duly adopted this 2nd day of March, 2026.
HARNETT COUNTY BOARD OF COMMISSIONERS
_______________________________
Duncan E. Jaggers, Chairman
ATTEST:
_________________________________
Melissa D. Capps, Clerk
HCBOC 030226 Pg. 395
STATE OF NORTH CAROLINA
DEPARTMENT OF TRANSPORTATION
JOSH STEIN DANIEL H. JOHNSON
GOVERNOR SECRETARY
Mailing Address:
NC DEPARTMENT OF TRANSPORTATION
DIVISION SIX / DISTRICT TWO
POST OFFICE BOX 1150
FAYETTEVILLE, NC 28302
Telephone: (910) 364-0601
Fax: (910) 437-2529
Customer Service: 1-877-368-4968
Website: www.ncdot.gov
Location:
600 SOUTHERN AVENUE
FAYETTEVILLE, NC 28306
February 18, 2026
Mrs. Melissa Capps
Clerk
Harnett County Board of Commissioners
Post Office Box 759
Lillington, North Carolina 27546
Subject: Secondary Road Addition
To Whom It May Concern:
This is in reference to a petition submitted to this office requesting street(s) in Harnett County be
placed on the State’s Secondary Road System. Please be advised that these street(s) have been
investigated, and our findings are that the below listed street(s) are eligible for addition to the State
System.
Duncans Crossing Subdivision
Double Barrel Street
Bonnie Girl Court
Clyde Dog Court
Dive Bomb Street
Decoy Spread Place
It is our recommendation that the above-named street(s) be placed on the State’s Secondary Road
System. If you and your Board concur with our recommendation, please submit a resolution to this
office.
Sincerely,
Logan B. Whitaker
Engineering Technician I
Item 10G
HCBOC 030226 Pg. 396
HCBOC 030226 Pg. 397
strong roots • new growth
HARNETT COUNTY
NORTH CAROLINA
RESOLUTION
BE IT RESOLVED that Harnett County Board of Commissioners does hereby, by proper execution of this document,
request that the North Carolina Department of Transportation add to the State’s Secondary Road System the below
listed streets.
Duncans Crossing Subdivision
•Double Barrel Street
•Bonnie Girl Court
•Clyde Dog Court
•Dive Bomb Street
•Decoy Spread Place
Duly adopted this 2nd day of March, 2026.
HARNETT COUNTY BOARD OF COMMISSIONERS
_______________________________
Duncan E. Jaggers, Chairman
ATTEST:
_________________________________
Melissa D. Capps, Clerk
HCBOC 030226 Pg. 398