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HomeMy WebLinkAbout082923 ws packetWORK SESSION AGENDA Date: Tuesday, August 29, 2023 Time: 9:00 a.m. Location: Commissioners Meeting Room Harnett County Resource Center & Library 455 McKinney Parkway, Lillington Harnett County Board of Commissioners Page | 1 1.Call to order – Chairman Matt Nicol 2.Pledge of Allegiance and Invocation – Commissioner Lewis Weatherspoon 3.Update on Comprehensive Land Use Plan; Coley Price, Deputy County Manager and Stewart Engineering, Inc. 4.Discuss a request for approval of 620 ARPA COVID-19 School Health Team Workforce funding from NC Department of Health and Human Services; John Rouse, Health Director 5.Discuss a request for approval of the updated Library Service Policy; Angela McCauley, Library Director 6.Discuss a ground lease with Harnett Air, LLC for a hangar at Harnett Regional Jetport; Christopher Appel, Senior Staff Attorney 7.Discuss the Mid-Carolina Local Workforce Development Area Chief Elected Official Board (CEOB) Agreement; Brent Trout, County Manager 8.Review applications to serve on Boards and Committees. 9.County Manager’s Report – Brent Trout, County Manager •September 5, 2023 Regular Meeting Agenda Review •Upcoming meetings and invitations 10.Closed Session 11.Adjourn CONDUCT OF THE AUGUST 29, 2023 MEETING Live audio of the meeting will be streamed on the Harnett County Government’s YouTube Channel at https://www.youtube.com/channel/UCU7mTF6HTD65x_98EhAMeMg/featured. HCBOC 082923 ws Pg. 1 Board Meeting Agenda Item MEETING DATE: September 5, 2023 TO: HARNETT COUNTY BOARD OF COMMISSIONERS SUBJECT: 620 COVID-19ARPA1SCHOOL HEALT EAM WORKFORCE FUNDING REQUESTED BY: J REQUEST: Harnett County Health Department requests approval of 620 ARPA COVID-19 School Health Team Workforce funding from NC DHHS. These funds will be used to provide COVID support and response in schools and to sustain a public health workforce which includes school nurses and other school health professionals. Funding in the amount of $120,328 was approved in FY 22-23, and the Health Department expended $76,458 leaving a balance of $43,870. Additional funding above the $43,870 became available in the amount of $33,642 bringing the FY 23-24 total to $77,512. The Health Department requests approval of the additional $33,642. FINANCE OFFICER'S RECOMMENDATION: COUNTY MANAGER'S RECOMMENDATION: S:\adrnin\Fileshare\1-Excel\BOH PAT FEE INC-NEW FEES-BOC Requests\BOC Forrns\2023 AGENDA ITEMS\ I agendaforrn2023.docx Page I of2 Item 4 HCBOC 082923 ws Pg. 2 HCBOC 082923 ws Pg. 3 HCBOC 082923 ws Pg. 4 HCBOC 082923 ws Pg. 5 HCBOC 082923 ws Pg. 6 HCBOC 082923 ws Pg. 7 HCBOC 082923 ws Pg. 8 HCBOC 082923 ws Pg. 9 HCBOC 082923 ws Pg. 10 HCBOC 082923 ws Pg. 11 HCBOC 082923 ws Pg. 12 Board Meeting Agenda Item MEETING DATE: September 4, 2023 TO: HARNETT COUNTY BOARD OF COMMISIONERS SUBJECT: Harnett County Library System - Service Policy Revision REQUESTED BY: Angela McCauley, Library Director REQUEST: FINANCE OFFICERS RECOMMENDATION: COUNTY MANAGERS RECOMMENDATION: The Harnett County Public Library respectfully requests consideration of approval of the recently updated Library Service Policy. The library plays a pivotal role in providing access to information, promoting literacy, and fostering a sense of belonging for all residents. The existing policy has served the library well, but given the evolving landscape of technology, community needs, best practices, and the recent consolidation of our library system, we have undertaken a comprehensive review and revision process to ensure that library policies remain current, relevant, and inclusive. The proposed revision aligns with the values of our community and the strategic goals of the county. Your approval of this revised library policy will enable us to better serve our constituents, adapt to evolving needs, and continue fostering a vibrant and informed community. Insert text here. Item 5 HCBOC 082923 ws Pg. 13 1 SERVICE POLICY OF THE HARNETT COUNTY PUBLIC LIBRARY SYSTEM Adopted by the Harnett County Library Board of Trustees January 28, 2004 Amended by Board vote November 21, 2016 Vision Statement Supporting the love of reading, the joy of learning, and the search for information. Mission Statement In order to achieve its vision, the Harnett County Library System provides its users with the means to meet their recreational reading interests; to continue to learn throughout their lives; to find, evaluate, and use information in a variety of formats; to get answers to their questions; and to enhance their formal education from preschool through high school. This document sets forth the principles on which the Harnett County Public Library has been constructed and the policies of operation that result from these principles. Goal 1. Adults who use the library will have access to current and popular materials that stimulate their thinking, satisfy their curiosities, expand their knowledge of contemporary culture and society, and make their leisure time more productive and enjoyable. Goal 2. Children who use the library will have access to a current and aesthetically pleasing collection of books that satisfy their personal reading interests. Goal 3. Adults who use the library will have the information, resources, and assistance they need for personal independent learning. Goal 4. Children who use the library will develop a lifelong love of reading and learning. Goal 5. Library users will have access to space that facilitates a variety of activities that meet the needs of our community. HCBOC 082923 ws Pg. 14 2 Goal 6. Library users will have access to programs and materials on a wide variety of topics to address their need for ongoing educational opportunities and their desire for personal growth. Goal 7. Adults who use the library will have access to instruction and resources to develop the skills needed to find, evaluate, and use information effectively in meeting their daily needs. Goal 8. Children who use the library will have access to instruction and resources to develop the skills needed to find, evaluate, and use information effectively in meeting their school-related needs. Goal 9. Library users will be able to get answers to their questions on a broad array of topics. Goal 10. Children who use the library will have the information, resources, and assistance they need to achieve success in their schooling. Goal 11. Children who use the library will be supported in the development of the skills, interests, and passions necessary to succeed in school and other learning activities. HCBOC 082923 ws Pg. 15 3 I. GENERAL LIBRARY OBJECTIVES In order to achieve these goals, the general objectives of the Harnett County Public Library shall be as follows: A. To assemble, preserve and make accessible, in organized collections, books and related educational and recreational materials in order, through guidance and stimulation in the communication of ideas, to enlighten citizens and enrich their personal lives. B. To serve the community and county as a center of reliable information. C. To provide local government officials with information and to perform research as needed. D. To serve as a center for local history and the preservation of local archives in a variety of forms. E. To provide a place where inquiring minds may find opposing views on controversial subjects. The library does not promote any particular belief or view, but it should provide a resource where the individual can freely examine both sides on controversial issues or ideas and make his or her own decisions. F. To support educational, civic and cultural activities of groups and organizations. G. To provide opportunity and encouragement for all to continually educate themselves. H. To seek continually to identify community needs, to provide programs of service to meet such needs, and to cooperate with other organizations, agencies and institutions which can provide programs or services to meet community needs. I. To provide opportunity for recreation and cultural entertainment through the use of literature, music, films and other art forms. II. WHO MAY USE THE LIBRARY The library will provide its services to all residents of Harnett County in the main library in Lillington and the municipal libraries and the Outreach Services van. Membership will not be denied or abridged because of religious, racial, social, economic or political status. Library materials may be borrowed by any resident of Harnett County. Persons residing outside the county but owning property, employed, or attending an educational institution in the county shall have the same status as residents. Persons residing in contiguous counties may also have membership privileges at the library. Specifications concerning library use are included in the Harnett County Public Library Procedures Manual. HCBOC 082923 ws Pg. 16 4 III. SERVICE STANDARDS FOR THE HARNETT COUNTY LIBRARY The library will attempt to provide enough materials to make it a reliable and dependable source of information and recreation for the people of Harnett County. Books and non-book materials such as periodicals, documents, etc. shall be provided in adequate supply and be of high quality. The library will keep informed of other available resources of books and other materials in the area in order to avoid unnecessary duplications. The library will not attempt to furnish materials needed for formal courses of study offered by elementary and secondary schools and by institutions of higher learning. The public library has materials for individual programs of study but is not equipped to furnish research and professional journals required for most academic study. All library materials will circulate except for the reference collection, local history materials reserved for library use only, and certain audio visual equipment. In accordance with its sincerely held objective of providing equal service to all, this library subscribes to the Library Bill of Rights (http://www.ala.org/advocacy/intfreedom/librarybill) of the American Library Association and to the Freedom to Read ((http://www.ala.org/advocacy/intfreedom/statementspols/freedomreadstatement) statement adopted by the American Library Association. IV. SELECTION POLICIES The Harnett County Public Library selects, without bias or limitation on the right to know, a comprehensive collection of print, non-print and electronically accessed materials to meet the informational, educational, recreational, and cultural needs of all citizens of Harnett County. The Library offers wide-ranging collections to meet the various ages, interests, educational and reading levels, and cultural backgrounds of its citizens. The Library provides collections through which an individual may explore all points of view and issues of interest. Patron use is the most powerful influence on the Library’s collection. Circulation, patron purchase requests and holds levels are all closely monitored and may result in the purchase of new items and additional copies of high demand items. Selection of books and all non-book library materials is the culmination of a process that begins with suggestions from staff and patrons and with recommendations made in the HCBOC 082923 ws Pg. 17 5 professional literature. While the ultimate responsibility for selecting materials for the Library rests with the Director, selection responsibilities may be delegated to appropriate professional staff members. Suggestions from the general public are encouraged and are evaluated by the staff based on the Library’s criteria for selection. There is no single standard that can be used to evaluate all the types of materials included in the Library’s collections. Each type of material will be evaluated in terms of its own qualities and merit for the collections. All works by an individual author may not be considered for purchase. Collection Development staff use their training, knowledge, and expertise along with the following general criteria to select materials for the collection: • Relevance to interests and needs of the community • Authority or significance of the author/producer/publisher of the work with preference given to titles vetted in the edited and publishing industry (training, competence, reputation, other contributions) • Content of the work (objectivity, accuracy, and timeliness of information and data) • Value (permanent, current, temporary, educational, recreational) • Suitability of format for Library use (size, paper type, print, binding) • Extent of publicity, critical review, and current or anticipated public demand and its nature • Local significance of the author or subject • Price, availability, and Library materials budget • Relative importance in comparison with existing materials in the collection on the same subject • Suitability of subject, style, and level for the intended audience • Availability and suitability of format • Favorable reviews in professionally recognized sources • Date of publication All criteria need not be met for purchase consideration. Professional and specialized materials, such as legal, medical, and religious works are purchased if they are shown to be of general interest. The Library does not purchase textbooks or educational curriculums. Textbooks may be added to the collection if they provide the best or only source of information on a subject, or to complement an existing area with another perspective. HCBOC 082923 ws Pg. 18 6 A. Self-Published Works Self-published books are considered on a case-by-case basis, when they fit the scope of the Library’s collection and meet our selection criteria as outlined above. A positive review in one or more of the major review journals, such as Library Journal, School Library Journal, Kirkus Reviews, Booklist, and/or Publisher’s Weekly is the best way to bring a title to the Library’s attention. Library staff is more likely to consider the addition of a self-published book if it has been reviewed in a major journal. B. Periodicals Periodicals are added to the collection on the basis of relevance and community interest. C. Technology Technology is selected upon usefulness, interest, permanence, and the broadness of its implications and performance. D. Audiovisual Material Audiovisual material is added to the Library’s collection with consideration to patron demand and budget constraints. The Library acquires this material primarily in the most popular format. V. BOOK CENSORSHIP POLICY The Library Director and staff attempt to choose the best materials available. The Harnett County Public Library subscribes to the Freedom to Read Statement prepared by the American Library Association and the American Book Publishers’ Council. All library patrons shall have full access to the library collection. Library personnel may attempt to dissuade a young patron who has chosen a book obviously beyond his or her comprehension, but if that young patron insists upon checking out that specific book, the library staff member cannot be held responsible in any way. Library materials are not marked or identified to show approval or disapproval of the contents, and no materials will be sequestered except for the express purpose of protecting that material from mutilation or theft. Responsibility for the reading material of minors rests solely with their parents or legal guardians. Selection of adult materials will not be limited by the possibility that they may come into the possession of minors. HCBOC 082923 ws Pg. 19 7 VI. GIFTS TO THE LIBRARY Gift material will be accepted with the understanding that the books or materials may be added to the collection, sold, exchanged, given to other libraries, or discarded. The Library will not discriminate among its citizens on the basis of race, sex, or religion in the acceptance or administering of gifts. Gift items will be added to the collection in normal sequence because separate collections limit use by the public and complicate the location of materials. Gift items will be acknowledged and may be designated by a bookplate if so desired. • RESTRICTED GIFTS are those to which the donor has attached terms, conditions, and purposes. These may be quite specific, such as in the case of funds “for the purchase of the 1900 Census for North Carolina” or very general, as “for books on CD”. • NONRESTRICTED GIFTS are those to which the donor has not attached terms, conditions, or purposes. It is the prerogative of the library to accept or reject any gift. Gifted cash may be spent without budgeting or appropriation. If restricted, a check or cash must be spent according to the donor’s conditions. If not restricted, gifted cash may be spent on authorization of the Library Board of Trustees within the scope of its statutory authority for any library need, in accordance with Harnett County’s policy regarding gifts. VII. COLLECTION MAINTENANCE Harnett County Public Library recognizes the need for continuous evaluation of its collections in response to the changing nature and needs of the community it serves. This necessary collection maintenance is accomplished through the deaccessioning, replacement, and duplication of its titles. For more details, see the Procedures Manual. VIII. POLICIES ON AUDIOVISUAL MATERIALS The Harnett County Public Library attempts to maintain a balanced supply of audiovisual materials. Audiovisual material is added to the Library’s collection with consideration to patron demand and budget constraints. The Library acquires this material primarily in the most popular format. The Harnett County Public Library System subscribes to the American Library Association’s Freedom to View policy statement. This includes videos, audiobooks, DVDs, and all other formats. HCBOC 082923 ws Pg. 20 8 APPENDIX I PHYSICAL FACILITIES A. To achieve the goal of good library service, the Board of Trustees accepts the responsibility to strive for public library building facilities that adequately meet the physical requirements of modern, aggressive library service: such facilities offer the community a compelling invitation to enter, read, look, listen, and learn. Each building or outreach vehicle must fit an expanding program of library services. B. The Board of Trustees will recommend acquisition of sites and/or new facilities only after: 1. they have adopted a service program AND 2. the Library Director has written an outline of the community's library building needs. C. The Board of Trustees accepts the responsibility to see that funds are obtained for needed facilities. D. The Library Director, the architect, the Board of Trustees, and county commissioners--as a planning team with the assistance of consultants--will endeavor to plan facilities to meet recognized standards and needs of the community. E. Meeting rooms in the library may be reserved for use by educational, civic, cultural, business, and government groups. Neither admission fee nor any sales recruitment is allowed. The specific rules regarding the meeting room are set forth in the Harnett County Public Library Procedures Manual. HCBOC 082923 ws Pg. 21 9 APPENDIX II LIBRARY PERSONNEL The personnel policies that appear in the Personnel Ordinance apply to all employees of Harnett County. See the staff handbook training manual for detailed up-to-date job descriptions, classifications, recommendations, and details of library routine, as well as job pay range guidelines. STAFF AND BOARD RELATIONSHIPS The library Board of Trustees has official authority to supervise and formulate policies for the library. The Board delegates to the Library Director the administrative responsibility of the library and all its services. The Library Director serves as the liaison between the county manager, county commissioners and county library Board of Trustees and the library staff. The Library Director is responsible for determining the needs of the library public by regularly undertaking a planning process to set goals and objectives. The Library Director serves as secretary for the county library Board of Trustees, which meets quarterly, or as needed. The Board, consisting of nine members plus the representative from the county commissioners, actively assists in the preparation of the budget. The Board periodically reviews and adopts library policies and makes recommendations regarding staff. The Library Director assumes full responsibility for the staff of the library. With advisement from the county manager, the Library Director has authority to hire and dismiss personnel. No important library business shall be transacted between any individual member of the staff and the county library Board or the county commissioners without the knowledge of the Library Director. RELATION TO GOVERNMENT OFFICIALS AND FINANCIAL SUPPORT The library Board of Trustees recognizes that adequate financial support is basic for good library services; and as the legally appointed governing board, it accepts the responsibility for securing this support. The library Board of Trustees also acknowledges its responsibility to make periodic reports to the governing officials. These reports will cover services rendered and will include new services for which need is recognized. The Library Director monitors the budget using the county automated finance system. Authority delegated by the government unit to the library Board will not be relinquished because of political or financial pressure; nor will it be used in a high-handed and arbitrary manner by the library Board. HCBOC 082923 ws Pg. 22 10 The following authorities have been officially delegated to the library Board of Trustees: 1. to formulate and adopt programs, policies, and regulations for the government of the library; 2. to make recommendations to the governing body concerning the construction and improvement of buildings and other structures for the library system; 3. to supervise and care for the facilities of the library system; 4. to advise the county personnel committee in the appointment of a chief librarian or director of the library system. If some other body or official is to appoint the chief librarian or Director of library services, to advise that official body concerning that appointment; 5. to establish a schedule of fines and charges for late return of, failure to return, damage to, and loss of library materials, and to take other measures to protect and regulate the use of such materials; 6. to participate in preparing the annual budget of the library system; 7. to extend the privileges and use of the library system to nonresidents of the county on any of the conditions the board may prescribe; 8. to otherwise advise the board of commissioners on library matters. The Board of Trustees shall make an annual report on the operations of the library to the Harnett County Commissioners and shall make an annual report to the North Carolina State Library as required by G.S. 125-5. If the Board of Trustees is abolished, the County Commissioners shall make the annual report to the State Library. HCBOC 082923 ws Pg. 23 11 APPENDIX III POLICY ON THE DISPLAY OF POSTERS, PAMPHLETS, AND FLYERS The library is a public forum for ideas and information. Because access to information is fundamental to our social, political and cultural heritage, the library holds the position that posters, pamphlets and flyers should be permitted whenever possible, in the designated display areas. Regulations regarding the posting of information are set forth in the Harnett County Public Library Procedures Manual. HCBOC 082923 ws Pg. 24 12 APPENDIX IV POLICY ON UNATTENDED CHILDREN AT CLOSING TIME Library Staff will exercise appropriate procedures when the library is closing to ensure the safety of unattended children fifteen years and younger. (See the Harnett County Public Library Procedures Manual). See also the SAFE CHILD POLICY in Appendix VIII of this document. HCBOC 082923 ws Pg. 25 13 APPENDIX V ACCESS TO CIRCULATION RECORDS The library will protect, as far as possible, the privacy of any patron who uses the library and not make any inquiry into the purposes for which a patron requests information or books. Records which may be required in lending books or answering reference questions are for the sole purpose of protecting public property. Under no circumstances shall the staff of the library ever answer to a third party about what a patron of the library is reading or calling for from the library's collection. Furthermore, it is the policy of the library not to yield any information about its patrons or their reading to any agency of government, whether local, state, or federal, without an order from a court of competent jurisdiction. HCBOC 082923 ws Pg. 26 14 APPENDIX VI DISRUPTIVE BEHAVIOR POLICY It is the policy of the Harnett County Public Library to offer the full range of library service to all residents of the community, regardless of age, sex, racial or ethnic origin, religion, economic status, etc. It is the intent of the library to provide its services with a minimum of regulations and restrictions, adopting only those which are absolutely essential to the library's operation. The library recognizes that the users of the library are in fact the owners of the library. As user/owners, the public has certain expectations of the library. These include an outstanding collection of library materials; pleasant, attractive surroundings; and courteous, efficient, and effective service from the staff. Library users have a right to assume that visits to the library will be free from harassment; free from physical discomfort and danger; free from psychological and emotional stress. The library staff has the same rights. Each member of the staff should be able to do his/her work free of harassment, abuse, discomfort, and undue psychological stress. The rights of both the public and the staff are sometimes violated by the attitudes and behavior of a very small minority of persons. THEREFORE, it is the policy of the Library Board of Trustees to support the library staff in their efforts to maintain in the library system a quiet, pleasant environment conducive to serious study as well as casual use. To ensure the successful implementation of this policy, the board holds that the following are examples of unacceptable behavior: 1. Harassment of patrons or staff, whether physical, sexual, verbal, or otherwise. 2. Engaging in disorderly conduct, committing a nuisance, panhandling in the library or on library property, or unreasonably disturbing library users. 3. Obscene or abusive language. 4. Following staff or users around the building, or other harassing behavior such as staring or other intimidating acts. 5. Carrying unauthorized weapons of any sort. 6. Use of laptops, CD-players, mobile phones, etc., if not using headphones. 7. Willful destruction of or damage to any library property. 8. Blocking or in any way interfering with the free movement of any person or persons. 9. Bringing animals other than service dogs into the building. HCBOC 082923 ws Pg. 27 15 10. Consumption of food or drink in any public-access area unless the Director has specifically authorized it. 11. Removal of any library property from the building without authorization through established lending procedures. 12. Soliciting or sales of any kind. 13. Distribution of leaflets or posting of notices in areas not authorized for this purpose. 14. Use of library telephones not authorized by library personnel. 15. Unauthorized rearranging of any library furniture or equipment from one location to another. 16. Loud conversation, laughter, or other disturbances (for example: crying babies), which is disturbing to other users. 17. Engaging in disorderly conduct, committing a nuisance, or unreasonably disturbing and offending library users. 18. Smoking anywhere in or within 50 feet of the building. 19. Violation of Internet Policies and Procedures. 20. Failure of patron to wear proper attire at all times in the library building. Shirts and shoes are required. The following violations of the Disruptive Behavior Policy will result in law enforcement being called and the immediate banning from the library: • Any situation that poses a threat to staff or library patrons • Assaulting or threatening staff or patrons • Willful destruction or theft of library property • Improper interference with library employee performance of duties or other harassing behavior that constitutes an actual or imminent disruption or disturbance to either library employees or patrons • Fighting (all parties) • Dispensing chemical or noxious substance, including but not limited to: o pepper spray o stink bombs o fireworks o mace o tear gas • Selling legal or illegal drugs • Solicitation of sexual acts • Posing chronic behavior problems • Illegal drugs use • Any illegal acts or conduct in violation of a federal, state, or local law, ordinance, or regulation HCBOC 082923 ws Pg. 28 16 Incidents of unacceptable behavior may result in one or more of the following actions: • Oral warning • Written warning • Immediate dismissal or banning from the library in which the behavior occurred The penalty will be decided by the management of the individual library. Disruptive behavior meeting the criteria of immediate banning will be enforced at all Harnett County Public Libraries and Affiliate Libraries. The management of the Branch will: • Send the patron a form letter • Change the account information to indicate that the patron is banned • Notify each Affiliate Library HCBOC 082923 ws Pg. 29 17 APPENDIX VII OUTREACH SERVICE POLICY The purpose of the outreach program is to provide basic public library services to individuals confined to their homes, nursing facilities and day care centers and who are unable to come to the county library or municipal libraries in the county. OUTREACH SERVICES Services include programming for preschool children in childcare centers, registering library users, lending materials, readers advisory service, very general reference service, and reserves. ADMINISTRATION The Outreach Service operates as a part of the Harnett County Public Library System under the direct supervision of the Director of the Harnett County Library. Recipients of the outreach service may include: o childcare centers o nutrition sites o nursing homes o homebound citizens Outreach Services are provided by the Harnett County Public Library to the homes of persons who meet the criteria for homebound service as established by the Harnett County Public Library Board of Trustees. These criteria are similar to those of other counties, as well as to the Medicare Home Health restrictions and the Meals on Wheels guidelines. A recipient of this service must meet one of the following conditions: 1. He/she must have a condition resulting from an injury or illness restricting his ability to leave the residence except with the aid of supporting devices or the assistance of another person, or he/she has a condition which is such that it is medically contraindicated. 2. He/she must be a senior citizen (age 60 or older) who has no other means of getting to a library facility. HCBOC 082923 ws Pg. 30 18 3. He/she may need temporary homebound service; such will be provided to persons who are suffering from extreme weakness after surgery or illness. These persons must be incapacitated for at least six weeks. Exceptions to these conditions will be considered on a case-by-case basis by the Outreach Library Assistant and the county Library Director. HCBOC 082923 ws Pg. 31 19 APPENDIX VIII SAFE CHILD POLICY STATEMENT OF POLICY During his entire visit to the library, a child seven years of age or younger must be accompanied by a parent, legal guardian, or adult of at least 16 years of age who acknowledges responsibility for the child. These parents and/or adults are responsible for their children's behavior while in the building. PHILOSOPHY BEHIND THE SAFE CHILD POLICY The Harnett County Public Library welcomes children of all ages. It is a doorway through which life-long learning takes place. The public library is however, a public building. As such, anybody can come into it--law abiding or otherwise. Library staff have many duties to perform in order to serve all citizens of Harnett County. They cannot monitor the behavior or whereabouts of any patron, including children. Staff does not take over parental responsibilities for children who come into the library. A child could be tempted to go off with a stranger. A child could become ill. A child could get lost. Any of these or other emergencies could take place in a public building. It is for the safety of each child that the Harnett County Library has adopted this Safe Child Policy. The safety of children left alone in the Library is of serious concern to Library staff. Parents and guardians, not Library staff, are responsible for the care, behavior and supervision of their children while using the Library and on its property. Library staff cannot be responsible for children who are unattended or demonstrating inappropriate behavior. Children in the Library should always be accompanied by a parent, legal guardian, or assigned caregiver of at least 16 years of age who acknowledges responsibility for the child, according to the guidelines listed below. 1. Children ages 7 and under must be supervised by a parent/caregiver who must remain in the immediate vicinity of the child(ren) at all times. 2. Children ages 8-12 must have a parent/caregiver in the Library building with them at all times, though the assigned caregiver does not have to be in the immediate vicinity of the child(ren). 3. Children ages 13 and older may use the Library on their own, provided they comply with all Library rules and policies. All children should have the telephone number of a parent/caregiver who could assist them in an emergency. HCBOC 082923 ws Pg. 32 20 4. Children 12 years or younger who are attending a Library program need not be accompanied into the program by a parent/caretaker, unless otherwise indicated. Parents/caretakers must, however, be present in the building during the Library program in case an emergency should arise. 5. Parents are advised that, even in their absence, they are legally responsible for their child’s behavior while using the Library and on its property. The Library is not responsible for an unattended child while that child is in the building, on the premises, or if they leave the Library property. VIOLATION OF THE SAFE CHILD POLICY CONSTITUTES GROUNDS FOR SUSPENSION OF LIBRARY PRIVILIGES FOR THE ENTIRE FAMILY. HCBOC 082923 ws Pg. 33 21 APPENDIX X HOLIDAY WEEKEND CLOSING POLICY Because, unlike most other departments of county government, the library is open on weekends and the county-declared holidays do not account for weekend days, the following closing policy shall apply. Weekend Days Closed: The Library will observe the same holidays as other county offices. In addition, if a holiday falls on Friday or Monday, and it is observed on Friday or Monday, the library will also be closed on Saturday; the only exception is Thanksgiving Saturday when the library will be open. Closing Time: The Library will close at 5:30 p.m. on the following days: o Thanksgiving Eve o Christmas Week (if Christmas falls on Sunday, it will be the week before Christmas) o New Year’s Eve (if it falls on a week day) (This policy will only apply to the County Headquarters Library. Hours at branch libraries will vary depending upon external factors and staffing.) Main Branch (Lillington) Monday – Thursday 9AM – 8PM Friday 9AM – 5PM Saturday 9AM – 1PM Anderson Creek School Year Hours Tuesday & Thursday 4PM – 8PM Saturday 10AM – 2PM Anderson Creek Summer Hours (subject to change) Monday & Tuesday 3PM – 7PM Wednesday, Thursday, Saturday 10AM – 2PM HCBOC 082923 ws Pg. 34 2 OTHER LIBRARY POLICIES All persons are subject to the POLICIES AND PROCEDURES of the library that are posted in the library. HCBOC 082923 ws Pg. 35 1 SERVICE POLICY OF THE HARNETT COUNTY PUBLIC LIBRARY SYSTEM Adopted by the Harnett County Library Board of Trustees January 28, 2004 July 26, 2023 Amended Adopted by Board vote November 21, 2016 TBD Contents I. Summary of Goals and Objectives II. Borrowing Policy a. Library Cards b. Circulation 1. Renewals 2. Fines and Fees III. Library Services a. Reference Services b. Printing, Copying, Scanning, and Faxing c. Outreach Services 1. Homebound Outreach Criteria d. Interlibrary Loan (ILL) e. Hours of Operation 1. Holiday Hours IV. Collection Development a. Support for Intellectual Freedom b. Selection Criteria c. General Criteria d. Content Criteria e. Special Considerations 1. Electronic Information 2. Textbooks 3. Self-Published Works f. Selection of Materials on Controversial Topics g. Collection Maintenance and Deselection h. Reconsideration i. Scope of Collection V. Gifts and Donations VI. Internet Use & Library Devices a. Public Computer Access b. Wireless Internet Access c. Content Filtering HCBOC 082923 ws Pg. 36 2 d. Patron Responsibilities e. Parent and Guardian Responsibilities f. Privacy g. Limitation of Liability VII. Library Staff and Board of Trustees a. Staff and Board Relationships b. Relation to Government Officials and Financial Support VIII. Code of Conduct IX. Safe Child Policy a. Unattended Child b. Emergencies X. Meeting Spaces a. Allowed Types of Use b. Prohibited Types of Use c. Guidelines for Meeting Space Use XI. Community Information XII. Privacy Policy a. What Information Does the Library Collect? b. Who Has Access to Data? c. Library Materials and Borrowing History d. Public Computers and Wireless Network e. Surveillance Cameras f. Library Website 1. HTTPS 2. Cookies 3. Non-Library Websites g. Data and Network Security h. Children’s Privacy i. Third-Party Vendors Appendix I: Request for Consideration of Library Material Form Appendix II: Request for Consideration of Material Not Held Form Appendix III: Memorial/Honor Donation Form HCBOC 082923 ws Pg. 37 3 Vision Statement Supporting the love of reading, the joy of learning, and the search for information, ideas, and knowledge. Mission Statement In order to achieve its vision, tThe Harnett County Library System’s (the “Library”) provides its users with the means to meet their recreational reading interests; to continue to learn throughout their lives; to find, evaluate, and use information in a variety of formats; to get answers to their questions; and to enhance their formal education from preschool through high school. Mission is to cultivate lifelong learning, empower individuals, and strengthen our community. This document sets forth the principles on which the Harnett County Public Library has been constructed and the policies of operation that result from these principles. I. Summary of Goals and Objectives The following are the library’s goals and objectives as established in the 2018-2023 Harnett County Public Library Master Plan: Goal 1. Adults who use the library will have access to current and popular materials that stimulate their thinking, satisfy their curiosities, expand their knowledge of contemporary culture and society, and make their leisure time more productive and enjoyable. Empower the economic development, student success, and personal growth of our communities. a. Strengthen support for our entrepreneurs, workforce, and job seekers b. Partner with local schools to enhance young people’s 21st-century literacy and life skills c. Fuel our county’s passion for reading, personal growth, and learning Goal 2. Children who use the library will have access to a current and aesthetically pleasing collection of books that satisfy their personal reading interests. Create consistently exemplary patron experiences a. Consolidate the county’s branches into a unified library system b. Provide more hours of library access across the county c. Develop county-wide programming for children, teens, and adults d. Bring library resources to where people are Goal 3. Adults who use the library will have the information, resources, and assistance they need for personal independent learning. Create library spaces that are welcoming to all Commented [JRC1]: Will need to be updated when 2024- 2029 MP is complete HCBOC 082923 ws Pg. 38 4 a. Enhance the library grounds, buildings, and interiors b. Grow collections of materials of cultural relevance and significance c. Configure spaces to provide flexible learning environments equipped with cutting-edge technology d. Develop a Western Harnett Library branch Goal 4. Children who use the library will develop a lifelong love of reading and learning. Develop and build strategic collaborations to strengthen the library and our communities a. Partner with county government and organizations to develop a “one- stop shop” for patrons b. Identify additional outreach venues through partnerships c. Seek collaborative opportunities to showcase the best of our community Goal 5. Library users will have access to space that facilitates a variety of activities that meet the needs of our community. Build a collaborative and supportive work environment that encourages innovation a. Build library staff and institutional capacity to innovate b. Challenge employees to respond creatively to library opportunities and challenges c. Utilize rigorous analysis of user data to provide a positive patron experience Goal 6. Library users will have access to programs and materials on a wide variety of topics to address their need for ongoing educational opportunities and their desire for personal growth. Goal 7. Adults who use the library will have access to instruction and resources to develop the skills needed to find, evaluate, and use information effectively in meeting their daily needs. Goal 8. Children who use the library will have access to instruction and resources to develop the skills needed to find, evaluate, and use information effectively in meeting their school-related needs. Goal 9. Library users will be able to get answers to their questions on a broad array of topics. HCBOC 082923 ws Pg. 39 5 Goal 10. Children who use the library will have the information, resources, and assistance they need to achieve success in their schooling. Goal 11. Children who use the library will be supported in the development of the skills, interests, and passions necessary to succeed in school and other learning activities. VIII. GENERAL LIBRARY OBJECTIVES In order to achieve these goals, the general objectives of the Harnett County Public Library shall be as follows: A. To assemble, preserve and make accessible, in organized collections, books and related educational and recreational materials in order, through guidance and stimulation in the communication of ideas, to enlighten citizens and enrich their personal lives. B. To serve the community and county as a center of reliable information. C. To provide local government officials with information and to perform research as needed. D. To serve as a center for local history and the preservation of local archives in a variety of forms. E. To provide a place where inquiring minds may find opposing views on controversial subjects. The library does not promote any particular belief or view, but it should provide a resource where the individual can freely examine both sides on controversial issues or ideas and make his or her own decisions. F. To support educational, civic and cultural activities of groups and organizations. G. To provide opportunity and encouragement for all to continually educate themselves. H. To seek continually to identify community needs, to provide programs of service to meet such needs, and to cooperate with other organizations, agencies and institutions which can provide programs or services to meet community needs. I. To provide opportunity for recreation and cultural entertainment through the use of literature, music, films and other art forms. II. Borrowing Policy a. Library Cards HCBOC 082923 ws Pg. 40 6 IX. WHO MAY USE THE LIBRARY The library Harnett County Public Library will provides its services to all residents of Harnett County. in the main library in Lillington and the municipal libraries and the Outreach Services van. Membership will not be denied or abridged because of religious, racial, social, economic or political status age, sex, ethnicity, religion, race, identity, or economic status. Library materials may be borrowed by any resident of Harnett County. Persons residing outside the county but owning property, employed, or attending an educational institution in the county shall have the same status as residents. Persons residing in contiguous counties may also have membership privileges at the library. Any person meeting any of the following qualifications may obtain a free library card by visiting a Harnett County Public Library location: ● Resident of Harnett, Chatham, Wake, Johnston, Sampson, Cumberland, Moore or Lee counties ● Owner of property in Harnett County ● Person employed in Harnett County ● Student attending school in Harnett County Current proof of residency is required, typically in the form of federal, state, local government or school photo ID. If the photo ID does not show a current address, a second document showing proof of residency must be provided. Acceptable proof of residency documents may include a utility bill, a signed lease agreement, a checkbook, or any postmarked piece of mail showing the individual’s name and address. Children under the age of 16 must be accompanied by a parent or guardian in order to obtain a library card. Parents and guardians assume responsibility for the borrowing activities of the children they register. The initial library card issued to a patron is free. Any replacement card is $1.00. b. Specifications concerning library use are included in the Harnett County Public Library Procedures Manual. Circulation The following outlines loan periods for materials: Type of Material Loan Period Renewals Books and Audiobooks 21 days 2 renewals DVDs, BlueRay disks and periodicals 7 days Not renewable Additional material types may be available for lending, including technology, kits, and equipment. These materials may have varying loan periods and policies that are specific to the HCBOC 082923 ws Pg. 41 7 owning library branch. Patrons are encouraged to contact their local library for details and restrictions. Technology hardware such as hotspots and laptops may be disabled when overdue. 1. Renewals Renewals will not be processed for materials that are: ● On hold for another patron ● Checked out to an account with outstanding fines and/or lost items 2. Fines and Fees Harnett County Public Library does not charge fines for materials that are returned after their due date. However, borrowed materials are considered lost when they are more than 30 days overdue. The charge for any lost library material is the cost of the material. Lost item charges are removed if the lost item is returned in usable condition. Payments for lost items that are later returned are not refunded. The charge for damage to library material is determined as fairly as possible, usually after some research. X. SERVICE STANDARDS FOR THE HARNETT COUNTY LIBRARY Library Services III. The library Harnett County Public Library will attempt to provides enough materials to make it a reliable and dependable source of information and recreation for the people of Harnett County. Books and non-book materials such as periodicals, documents, etc. shall be provided in adequate supply and be of high quality. materials, services, and programs that support the library’s mission to cultivate lifelong learning, empower individuals, and strengthen our community. The library will keep informed of other available resources of books and other materials in the area in order to avoid unnecessary duplications. The library will not attempt to furnish materials needed for formal courses of study offered by elementary and secondary schools and by institutions of higher learning. The public library has materials for individual programs of study but is not equipped to furnish research and professional journals required for most academic study. HCBOC 082923 ws Pg. 42 8 All library materials will circulate except for the reference collection, local history materials reserved for library use only, and certain audio visual equipment. In accordance with its sincerely held objective of providing equal service to all, this library subscribes to the Library Bill of Rights (http://www.ala.org/advocacy/intfreedom/librarybill) of the American Library Association and to the Freedom to Read ((http://www.ala.org/advocacy/intfreedom/statementspols/freedomreadstatement) statement adopted by the American Library Association. a. Reference Services Reference services are intended to provide assistance on a specific topic such as job searching, reading recommendations, research, and technology. Any library patron may access these services, regardless of whether they disclose their reason for requesting them. There is no fee for reference services. Patrons requiring extended assistance with a topic are encouraged to arrange a one-on-one “Book-A-Librarian” appointment with a member of the library’s reference staff. Book-A-Librarian sessions may not exceed one hour unless otherwise arranged with staff. Sessions must be scheduled at least 24 hours in advance and are dependent upon staff availability. Patrons are expected to arrive on time for their scheduled sessions. Consistent tardiness and/or cancellations without advance notice may result in Book-a-Librarian privileges being revoked. Staff may not always be able to provide assistance on a particular topic. Staff does not provide medical, legal, financial, advanced technical, or business advice or opinions. b. Printing, Copying, Scanning, and Faxing Printing, photocopying, flat-bed scanning, and faxing services are available for public use. Fees for services are as follows: Printing and Copying 8.5x11” and 8.5x14” black and white $0.10 per side 8.5x11” and 8.5x14” color $1.00 per side 11x17” black and white $0.20 per side 11x17” color $2.00 per side ● Scanning ○ Free ● Faxing ○ Local and long distance: $0.25 per page b. APPENDIX VII OUTREACH SERVICE POLICY Outreach Services HCBOC 082923 ws Pg. 43 9 The purpose of the outreach program is to provide basic public library services to individuals confined to their homes, nursing facilities, and daychild care centers, and those who are unable to come to the county library or municipal libraries in the county due to injury, disability, or illness. . OUTREACH SERVICES Outreach sServices include programming for preschool children in childcare centers,: registering library users, lending materials, readers advisory service, very general reference service, and reserves. material requests, and programming for preschool children in childcare centers. ADMINISTRATION The Outreach Service operates as a part of the Harnett County Public Library System under the direct supervision of the Director of the Harnett County Library. Recipients of the outreach service may include: childcare centers nutrition sites o nursing homes homebound citizens Outreach Services are provided by the Harnett County Public Library to the homes of persons who meet the criteria for homebound service as established by the Harnett County Public Library Board of Trustees. These criteria are similar to those of other counties, as well as to the Medicare Home Health restrictions and the Meals on Wheels guidelines. A recipient of this homebound outreach services must meet one of the following conditions: • He/she must haveHas a condition resulting from an injury or illness restricting his/her ability to leave the residence except with the aid of supporting devices or the assistance of another person, or he/she has a condition which is such that it is medically contraindicated. HCBOC 082923 ws Pg. 44 10 • He/she must be a senior citizen (age 60 or older) whoIs 60 years of age or older and has no other means of getting to a library facility. He/she mMay need temporary homebound services,; such will be provided to persons who areas someone who is suffering from extreme weakness after surgery or illness. These persons mus, and will bet be incapacitated for at least six weeks. • Exceptions to these conditions will be considered on a case-by-case basis by the Outreach Library Assistant and the county Library Director. d. Interlibrary Loan (ILL) The Harnett County Public Library accepts responsibility for securing information beyond its collections and those of the NC Cardinal consortium by borrowing for patrons materials that the library cannot acquire. The library will adhere to the policies and procedures outlined in the Interlibrary Loan Code for the United States1 as set forth by the Reference and User Services Association of the American Library Association. The Harnett County Public Library does not charge for Interlibrary Loan. However, there may be late, damaged, or lost fees charged to patrons from the lending library should an ILL item not be returned on time, is returned damaged, or is never returned, which can bar patrons from using ILL or other Harnett County Public Library services until the charges are reconciled. e. Hours of Operation Library services are provided during the hours which best meet the needs of the citizens of the county and can be reasonably provided by the available staff. Those hours are as follows: Harnett County Main Library Located at 455 McKinney Parkway, Lillington, NC 27546 ● Monday - Thursday: 9:00 AM - 7:00 PM ● Friday: 9:00 AM - 5:00 PM ● Saturday: 9:00 AM - 1:00 PM Anderson Creek Public Library Located at 914 Anderson Creek School Road, Bunnlevel, NC 28323 The Harnett County Public Library facilitates a small collection of adult, teen and juvenile items inside the Anderson Creek Primary School Media Center. Access to the public library collection is subject to school schedules and closures. When Harnett County Public Schools are in session: ● Tuesday and Thursday: 4:00 PM - 7:00 PM ● Saturday: 10:00 - 2:00 Summer hours: ● Monday and Tuesday: 3:00 PM - 7:00 PM 1 "Interlibrary Loan Code for the United States", American Library Association, September 29, 2008. http://www.ala.org/rusa/guidelines/interlibrary (Accessed February 7, 2023) Document ID: 10a585e3- de13-2484-5dc5-d1665a306a91 Commented [JRC2]: Will be updated to include Benhaven Library when those hours are established HCBOC 082923 ws Pg. 45 11 ● Wednesday, Thursday, and Saturday: 10:00 AM - 2:00 PM Angier Public Library Located at 28 N. Raleigh Street, Angier, NC 27501 ● Monday, Wednesday, and Friday: 9:00 AM - 5:00 PM ● Tuesday and Thursday: 9:00 AM - 6:30 PM ● Saturday: 9:00 AM - 2:00 PM Boone Trail Community Center and Library Located at 8500 Old US Highway 421, Lillington, NC 27546 ● Monday and Tuesday: 2:00 PM - 8:00 PM ● Tuesday, Wednesday, and Friday: 2:00 PM - 6:00 PM Coats Public Library Located at 29 E. Main Street, Coats, NC 27521 ● Monday - Friday: 9:00 AM - 5:00 PM ● Monday, Wednesday, and Friday: 9:00 AM - 5:00 PM ● Tuesday and Thursday: 9:00 AM - 6:30 PM ● Second Saturday of the month: 9:00 AM - 1:00 PM Dunn Public Library Located at 100 E. Divine Street, Dunn, NC 28334 ● Monday - Wednesday: 9:00 AM - 6:00 PM ● Thursday: 11:00 AM - 6:00 PM ● Friday: 9:00 AM - 5:00 PM ● Saturday: 9:00 AM - 1:00 PM Erwin Public Library Located at 110 W. F Street, Erwin, NC 28339 ● Monday, Wednesday, and Friday: 9:00 AM - 5:00 PM ● Tuesday and Thursday: 9:00 AM - 7:00 PM ● First Saturday of the month: 9:00 AM - 1:00 PMAPPENDIX X HOLIDAY WEEKEND CLOSING POLICY 1. Holiday Hours Because, unlike most other departments of county government, the library is open on weekends and the county-declared holidays do not account for weekend days, the following closing policy shall apply. Weekend Days Closed: The Llibrary will observes the same holidays as other Harnett Ccounty offices. In addition, if a holiday falls is observed on Friday ora Monday, and it is observed on Friday or Monday, the library will also be closed on the preceding Saturday;. If a holiday is observed on a Friday, the library will be closed on the following Saturday; the only HCBOC 082923 ws Pg. 46 12 exception is Thanksgiving Saturday, during which the library will operate under standard Saturday hours. when the library will be open. Closing Time: The Library will close at 5:30 p.m. on the following days: o Thanksgiving Eve o Christmas Week (if Christmas falls on Sunday, it will be the week before Christmas) o New Year’s Eve (if it falls on a week day) (This policy will only apply to the County Headquarters Library. Hours at branch libraries will vary depending upon external factors and staffing.) Main Branch (Lillington) Monday – Thursday 9AM – 8PM Friday 9AM – 5PM Saturday 9AM – 1PM HCBOC 082923 ws Pg. 47 13 Anderson Creek School Year Hours Tuesday & Thursday 4PM – 8PM Saturday 10AM – 2PM Anderson Creek Summer Hours (subject to change) Monday & Tuesday 3PM – 7PM Wednesday, Thursday, Saturday 10AM – 2PM The library will close at 5:30 PM (if it is typically open after 5:00 PM) on the following days: ● The Wednesday before Thanksgiving ● The week of Christmas (if Christmas falls on Sunday, it will be the week before Christmas) ● New Year’s Eve (if it falls on a weekday) HCBOC 082923 ws Pg. 48 14 XI. SELECTION POLICIESCollection Development The Harnett County Public Library selects, without bias or limitation on the right to know, a comprehensive collection of print, non-print and electronically accessed materials to meet the informational, educational, recreational, and cultural needs of all citizens of Harnett County. The Library offers wide-ranging collections to meet the various ages, interests, educational and reading levels, and cultural backgrounds of its citizens. The Library provides collections through which an individual may explore all points of view and issues of interest. Patron use is the most powerful influence on the Library’s collection. Circulation, patron purchase requests and holds levels are all closely monitored and may result in the purchase of new items and additional copies of high demand items. Selection of books and all non-book library materials is the culmination of a process that begins with suggestions from staff and patrons and with recommendations made in the professional literature. While the ultimate responsibility for selecting materials for the Library rests with the Director, selection responsibilities may be delegated to appropriate professional staff members. Suggestions from the general public are encouraged and are evaluated by the staff based on the Library’s criteria for selection. IV. There is no single standard that can be used to evaluate all the types of materials included in the Library’s collections. Each type of material will be evaluated in terms of its own qualities and merit for the collections. All works by an individual author may not be considered for purchase. The Harnett County Public Library’s materials collection is developed and managed to meet the majority of the cultural, informational, educational, and recreational needs of the citizens of Harnett County. The library builds and maintains a patron-oriented collection by anticipating and responding to needs and expectations. Collection decisions are made in conjunction with strategic initiatives, including: ● Positioning the library as the preferred partner for lifelong learning ● Embracing diversity ● Developing library services that incorporate both physical and electronic collections ● Committing to excellence in service to improve effectiveness and remove barriers Library staff contributes to the development of patron-oriented collections by: HCBOC 082923 ws Pg. 49 15 ● Engaging in open, continuous two-way communication with library patrons and recognizing that individuals have different ways of expressing their needs based on age, language, economic status, culture, and other characteristics ● Interacting with patrons with understanding, respect, and responsiveness ● Handling all requests equitably ● Working in partnership with one another to understand and respond to community needs ● Understanding and responding to rapidly changing demographics, as well as societal and technological changes ● Recognizing that materials of varying complexities and formats are necessary to satisfy diverse needs of library users ● Balancing individual needs and broader community needs in determining the best allocation of collection budget for acquiring or providing access to materials and information ● Seeking continuous improvement through ongoing measurement ● Reviewing the collection on a regular basis to identify areas of community interest that may need to be strengthened a. Support for Intellectual Freedom The library provides an impartial environment in which individuals and their interests are brought together with the universe of ideas and information spanning the spectrum of knowledge and opinions. The Library Board of Trustees affirms the American Library Association’s Library Bill of Rights2, Freedom to View3, and Freedom to Read4 policy statements in support of acquiring and managing collections. b. Selection Criteria Collection Development staff use their training, knowledge, and expertise along with the following general criteria to select materials for the collection:Harnett County Public Library represents a broad demographic, with a patron base that can include infants to the elderly. Selection criteria for library collections take into account the various interests and needs of the patrons the library serves and supports the library’s mission to cultivate lifelong learning, empower individuals, and strengthen our community. In selecting materials and developing collections for adults, as well as children and teens, library staff includes materials that represent the broad range of human experience, reflecting the diversity not only of Harnett County but also the larger global perspective. Library collections will provide a broad range of opinions on current issues and will be available in a variety of formats, including print, audio- visual, and electronic. 2 "Library Bill of Rights", American Library Association, June 30, 2006. http://www.ala.org/advocacy/intfreedom/librarybill (Accessed February 7, 2023) Document ID: 669fd6a3- 8939-3e54-7577-996a0a3f8952 3 "Freedom to View Statement", American Library Association, May 29, 2007. http://www.ala.org/advocacy/intfreedom/freedomviewstatement (Accessed February 7, 2023) Document ID: 95444382-9c6c-e904-0962-be3aa96cdb5a 4 "The Freedom to Read Statement", American Library Association, July 26, 2006. http://www.ala.org/advocacy/intfreedom/freedomreadstatement (Accessed February 7, 2023) Document ID: aaac95d4-2988-0024-6573-10a5ce6b21b2 HCBOC 082923 ws Pg. 50 16 Collections contain popular works, classic works that have withstood the test of time, and other materials of general interest. Works are not excluded or included in the collection based solely on subject matter or on political, religious, or ideological grounds. In building collections, library staff is guided by the principle of selection, rather than censorship. Furthermore, the selection of a given item for the library’s collections should not be interpreted as an endorsement of a particular viewpoint. To build a collection of merit, materials are evaluated according to one or more of the following standards by staff who are qualified to do so because of education, training, experience, or job classification. An item need not meet all of these criteria to be acceptable: • Relevance to interests and needs of the community • Authority or significance of the author/producer/publisher of the work with preference given to titles vetted in the edited and publishing industry (training, competence, reputation, other contributions) • Content of the work (objectivity, accuracy, and timeliness of information and data) • Value (permanent, current, temporary, educational, recreational) • Suitability of format for Library use (size, paper type, print, binding) • Extent of publicity, critical review, and current or anticipated public demand and its nature • Local significance of the author or subject • Price, availability, and Library materials budget • Relative importance in comparison with existing materials in the collection on the same subject • Suitability of subject, style, and level for the intended audience • Availability and suitability of format • Favorable reviews in professionally recognized sources • Date of publication All criteria need not be met for purchase consideration. c. General Criteria ● Present and potential relevance to community needs ● Suitability of physical form for library use ● Suitability of subject and style for intended audience ● Cost HCBOC 082923 ws Pg. 51 17 ● Importance as a document of the times ● Relation to the existing collection and to other materials on the subject ● Attention by critics, reviewers, and media ● Potential user appeal ● Requests by library patrons d. Content Criteria ● Authority ● Comprehensiveness and depth of treatment ● Skill, competence, and purpose of the author ● Reputation and significance of the author ● Objectivity ● Consideration of the work as a whole ● Clarity ● Currency ● Technical quality ● Representation of diverse points of view ● Representation of important movements, genres, or trends ● Vitality and originality ● Artistic presentation and/or experimentation ● Sustained interest ● Relevance and use of the information ● Effective characterization e. Special Considerations 1. Electronic Information Sources Electronic resources are evaluated according to one or more of the following standards: ● Ease of use of the product ● Availability of the information to multiple simultaneous users ● Equipment needed to provide access to the information ● Technical support and training ● Availability of the physical or virtual space needed to house and store the information or equipment ● Availability in full text 2. Textbooks Professional and specialized materials, such as legal, medical, and religious works are purchased if they are shown to be of general interest. The Library library does not purchase textbooks or educational curriculums other materials for formal courses of academic study unless. Textbooks may be added to the collection if they provide the best or only source of information on a subject, or to complement an existing area with another perspective. HCBOC 082923 ws Pg. 52 18 A. 3. Self-Published Works Self-published books are considered on a case-by-case basis, when they fit the scope of the Library’s library’s collection and meet our selection criteria as outlined above. A positive review in one or more of the major review journals, such as Library Journal, School Library Journal, Kirkus Reviews, Booklist, and/or Publisher’s Weekly is the best way to bring a title to the Library’s library’s attention. Library staff is more likely to consider the addition of a self- published book if it has been reviewed in a major journal. B. Periodicals Periodicals are added to the collection on the basis of relevance and community interest. C. Technology Technology is selected upon usefulness, interest, permanence, and the broadness of its implications and performance. D. Audiovisual Material Audiovisual material is added to the Library’s collection with consideration to patron demand and budget constraints. The Library acquires this material primarily in the most popular format. XII. BOOK CENSORSHIP POLICY f. Selection of Materials on Controversial Topics The Library Director and staff attempt to choose the best materials available. The Harnett County Public Library subscribes to the Freedom to Read Statement prepared by the American Library Association and the American Book Publishers’ Council. All library patrons shall have full access to the library collection. Library personnel may attempt to dissuade a young patron who has chosen a book obviously beyond his or her comprehension, but if that young patron insists upon checking out that specific book, the library staff member cannot be held responsible in any way. HCBOC 082923 ws Pg. 53 19 Library materials are not marked or identified to show approval or disapproval of the contents, and no materials will be sequestered except for the express purpose of protecting that material from mutilation or theft. Responsibility for the reading material of minors rests solely with their parents or legal guardians. Selection of adult materials will not be limited by the possibility that they may come into the possession of minors. A balanced collection attempts to represent all sides of controversial issues as far as the availability of materials, space, and budget allow. Selection is based upon criteria stated in this policy. The ethnicity, religion, race, identity, or political views of an author or creator; offensive language; depictions or descriptions of violence or sexually explicit activity; controversial content of an item; or endorsement or disapproval by an individual or group in the community does not cause an item to be included or excluded from the library’s collection. The Harnett County Public Library contains materials that some patrons may find objectionable. The library may also omit from the collection materials that some patrons feel are important. In either case, the library has procedures that patrons may use in requesting the consideration or reconsideration of materials (see Appendix I). COLLECTION MAINTENANCE g. Collection Maintenance and Deselection Harnett County Public Library recognizes the need for continuous evaluation of its collections in response to the changing nature and needs of the community it serves. This necessary collection maintenance is accomplished through the deaccessioning, replacement, and duplication of its titles. For more details, see the Procedures Manual. The library continually withdraws items from the collection, basing its decisions on a number of factors, including publishing date, frequency of circulation, physical condition, community interest, availability of newer or more valid materials, and space. Items dealing with local history are an exception, as are certain classics and award-winning books. Fiction that was once popular but no longer in demand and non-fiction books that are no longer useful are withdrawn from the collection. Withdrawn books are donated to the Friends of the Library for book sales. The proceeds from such sales are used for the benefit of the library. Books that are not sold will be recycled at the discretion of the Friends of the Library. h. Reconsideration The library fully endorses the principles documented in the Library Bill of Rights and the Freedom to Read Statement of the American Library Association. Materials available in the library present a diversity of viewpoints, enabling citizens to make informed choices necessary in a democracy. The library also selects a wide variety of library materials that satisfy the diverse interests of our community. The library upholds the right of the individual to secure HCBOC 082923 ws Pg. 54 20 these resources, even though the content may be controversial, unorthodox, or unacceptable to some. The library’s varied collection is available to all; however, it is not expected that all of the collection will appeal to everyone. Patrons who wish to request the withdrawal or reclassification of materials currently owned by the library are encouraged to discuss their concerns with a library manager or the Library Director. If the patron is not satisfied with the response to their request, the manager or Director will provide the patron with information and a form to request formal reconsideration of the library resource (see Appendix I). Withdrawn books are donated to the Friends of the Library for book sales. The proceeds from such sales are used for the benefit of the library. Books that are not sold will be recycled at the discretion of the Friends of the Library. i. Scope of Collection The scope of library collections varies by location. The Harnett County Public Library System has locations that range in size from small neighborhood libraries to large, more centrally located sites within Harnett County. Due to size and space limitations, the variety of materials available at each location differs. The Harnett County Public Library System has high-interest materials in various formats supporting all areas of the collection as a whole. While some materials may not be held in every library's collection, all materials are available to all library card holders. ● Smaller locations have collections that consist primarily of high-interest materials. ● Medium-sized locations have collections that consist primarily of high-interest materials, as well as more mid-range authors, titles, and subject areas. Larger-sized locations have collections that consist of high-interest materials, as well as a wider range of unique authors, titles, and subject areas, including older titles with lasting value. XIII.V. GIFTS TO THE LIBRARY Gifts and Donations Gift material will be accepted with the understanding that the books or materials may be added to the collection, sold, exchanged, given to other libraries, or discarded. The Library will not discriminate among its citizens on the basis of race, sex, or religion in the acceptance or administering of gifts. Gift items will be added to the collection in normal sequence because separate collections limit use by the public and complicate the location of materials. Gift items will be acknowledged and may be designated by a bookplate if so desired. • RESTRICTED GIFTS are those to which the donor has attached terms, conditions, and purposes. These may be quite specific, such as in the case of funds “for the purchase of the 1900 Census for North Carolina” or very general, as “for books on CD”. • NONRESTRICTED GIFTS are those to which the donor has not attached terms, conditions, or purposes. HCBOC 082923 ws Pg. 55 21 It is the prerogative of the library to accept or reject any gift. Gifted cash may be spent without budgeting or appropriation. If restricted, a check or cash must be spent according to the donor’s conditions. If not restricted, gifted cash may be spent on authorization of the Library Board of Trustees within the scope of its statutory authority for any library need, in accordance with Harnett County’s policy regarding gifts.Gifts and donations of materials are reviewed using the same selection criteria as purchases (see Section IV). The library reserves the right to dispose of any gifts that are given to the library. The library will determine how to best incorporate such materials into the existing collections. Materials not added to library collections may be used for programs or given to other local organizations such as schools, senior centers, or Friends of the Library groups. Gifts received by the library that are not added to the library’s collection will be forwarded to the appropriate Friends of the Library group for their disposition at a future sale. The proceeds from this sale will accrue directly to the benefit of the library, in a fashion consistent with accepted library policies and services as determined by the Board of Trustees. Any items unsold by the Friends of the Library may then be donated to another organization or recycled. Patrons may request a receipt indicating the monetary value of gifted material they have voluntarily presented to the library. Donors are responsible for reporting the value of their material. Funds may be given to acquire materials recommended by library staff as prescribed in this policy, or for purchase of specific items suggested by the donor. When the library receives a cash gift for the purchase of materials, the library must make the selection with the general selection principles outlined in this policy (see Section IV). XIV.VIII. COLLECTION MAINTENANCE Harnett County Public Library recognizes the need for continuous evaluation of its collections in response to the changing nature and needs of the community it serves. This necessary collection maintenance is accomplished through the deaccessioning, replacement, and duplication of its titles. For more details, see the Procedures Manual. XV. POLICIES ON AUDIOVISUAL MATERIALS The Harnett County Public Library attempts to maintain a balanced supply of audiovisual materials. Audiovisual material is added to the Library’s collection with consideration to patron demand and budget constraints. The Library acquires this material primarily in the most popular format. The Harnett County Public Library System subscribes to the American Library Association’s Freedom to View policy statement. This includes videos, audiobooks, DVDs, and all other formats. Commented [JRC3]: Revised to include recommendations outlined in the latest American Library Association “Selection & Reconsideration Policy Toolkit.” HCBOC 082923 ws Pg. 56 22 VI. Internet Use & Library Devices Essential to the mission of the Harnett County Public Library is ensuring that the people of Harnett County have the right and means to free and open access to ideas and information which are fundamental to a democracy. The library will protect intellectual freedom, promote literacy, encourage lifelong learning, and provide library materials and information services to the public. Use of the Internet and Internet-connected devices is managed in a manner consistent with the library's policies on public behavior and child safety (see Sections VIII-IX). To ensure that the use of the Internet and Internet-connected devices is consistent with the mission of the Harnett County Public Library, the following regulations apply: a. Public Computer Access The library offers access to Internet-connected public computers so that users can connect with informational, educational, recreational, and cultural resources beyond the scope of the library’s physical collection. These are the guidelines for public computer access: ● Patrons may sign in to public computer terminals with a Harnett County Public Library card or a guest pass. ● Guest passes are available to non-library members. Guests must present a valid photo ID to request a guest pass. ● Users are given 60 minutes of computer use per day. ● Computers automatically log off after 10 minutes of inactivity, and 10 minutes before the library is scheduled to close. ● Library staff may limit computer use as time and demand necessitate. ● Users are responsible for all printing costs (see Section III.b.). ● Use of personal storage media, such as a USB drive, is permitted under the guidelines included in the “Patron Responsibilities” listed below. b. Wireless Internet Access Wireless Internet (WiFi) service is free of charge and is accessible during the library’s normal hours of operation. As with our public access computers, the wireless network is filtered in compliance with state and federal regulations. Library users may also be able to access non- library wireless networks within the library. Use of these networks within library facilities is also subject to state and federal regulations as well as this policy. Like most public wireless “hotspots,” the library's wireless network is not secure. Information sent to or from your laptop can be intercepted by anyone with a wireless device and the appropriate software. We strongly encourage users to observe standard security practices with their passwords and credit cards. Users should also make sure their devices have the latest virus protection software and system patches installed. Users should also note: ● There is no guarantee that all wireless devices will work with the network. ● Use of the wireless network is entirely at the risk of the user. HCBOC 082923 ws Pg. 57 23 ● The library assumes no responsibility for the safety or security of a patron’s equipment resulting from the connection to the wireless network. ● The library is not responsible for any losses incurred from using the wireless network. ● Staff can provide general information or handouts for connecting to the wireless network but cannot troubleshoot problems with your network equipment or make changes to the configuration or settings of your equipment. c. Content Filtering Use of library Internet and Internet-connected devices is made possible through facilities, equipment, and communications technology purchased with public funds. The Children’s Internet Protection Act (CIPA)5 requires libraries receiving such funding to install filters (software that blocks access to Internet material containing obscene visual depictions, contain child pornography, or are harmful to minors) on its Internet and Internet-connected devices. In compliance with the Children's Internet Protection Act, the library has installed filters on all public Internet terminals and devices. This filter will attempt to impede access to those graphic images and materials defined as harmful to minors in the North Carolina General Statutes § 14- 190.1–14-190.15. Filtered content includes, but is not limited to, material that is: ● Obscene ● Child pornography ● Harmful to minors ● Malware ● Malicious software and actions ● Phishing ● Spyware Filtering is imperfect and may restrict access to legitimate research sites. Also, filtering does not guarantee that all proxy sites, obscene materials, and sites that pose security risks will be blocked. Patrons may request that a website be reviewed to be blocked or unblocked by contacting the library. The library has no control over the content on the Internet and is not responsible for information that is inaccurate, incomplete, or illegal. The library is not responsible for any material transmitted electronically by users of its public Internet terminals or devices. d. Patron Responsibilities The library prohibits any unlawful use of the Internet by staff or users. The following actions will not be allowed: ● Users may not engage in activities that violate state or Federal laws regarding public display of pornography, cyberstalking, identity theft, fraud, etc. ● Users may not attempt unauthorized access (including hacking) to any computer system. 5 “Children’s Internet Protection Act (CIPA)”, Federal Communications Commission, December 30, 2019. https://www.fcc.gov/consumers/guides/childrens-internet-protection-act (Accessed February 7, 2023). HCBOC 082923 ws Pg. 58 24 ● Users may not violate copyright laws or software license restrictions. ● Users may not make unauthorized disclosure of, use of, or dissemination of a minor’s personal information by means of the Internet, e-mail or any other electronic technology. e. Parent and Guardian Responsibilities As with other library materials, restriction and monitoring of a child’s access to the Internet is the responsibility of the parent/legal guardian. Parents of minor children are responsible for the child’s use of library Internet and Internet-connected devices. f. Privacy The library intends that all library staff and patrons benefit from the above resources while remaining within the bounds of safe, legal, and responsible use. Patrons, staff, and other users have no expectation of privacy in anything they create, store, send, delete, receive, or display when using the library’s network, devices, Internet access, or other technological resources owned or issued by the library, whether the resources are used at the library or elsewhere, and even if the use is for personal purposes. Users should not assume that files or communications created, transmitted, or displayed using library technological resources will be private. The library may, without notice, monitor, track, and/or log network access, communications, and use. Such purposes may include but are not limited to, maintaining system integrity, security, or functionality, ensuring compliance with library policy and applicable laws and regulations, protecting the library and Harnett County from liability, and complying with public records requests. g. Limitation of Liability Harnett County Public Library makes no guarantee that the functions or the services provided by or through the library networks will be error-free or without defects. The library will not be responsible for any damage you as a user may suffer, including, but not limited to, loss of data or interruptions of service. The library is not responsible for the accuracy or quality of the information obtained through or stored on the system. The library will not be responsible for financial obligations arising through the unauthorized use of library terminals, devices, or services. The use of the wireless network indicates agreement with these terms and conditions. Violations of these rules may result in loss of access as well as appropriate legal action. Providing access to information on the Internet does not necessarily constitute an endorsement of the content of any of that information by the Harnett County Public Library system. HCBOC 082923 ws Pg. 59 25 APPENDIX II LIBRARY PERSONNEL Library Staff and Board of Trustees VII. The personnel policies that appear in the Personnel Ordinance apply to all employees of Harnett County. See the staff handbook training manual for detailed up-to-date job descriptions, classifications, recommendations, and details of library routine, as well as job pay range guidelines. a. STAFF AND BOARD RELATIONSHIPS taff and Board Relationships The lLibrary Board of Trustees has official authority to supervise and formulate policies for the library. The Board delegates to the Library Director the administrative responsibility of the library and all its services. The Library Director serves as the liaison between the cCounty mManager, cCounty cCommissioners, the and county Llibrary Board of Trustees, and the library staff. The Library Director is responsible for determining the needs of the library public by regularly undertaking a planning process to set goals and objectives. The Library Director serves as secretary for the county library Board of Trustees, which meets quarterly, or as needed. The Board, consisting consists of nine eleven members. The municipalities Lillington, Angier, Coats, Erwin, and Dunn, which have entered into library contracts with Harnett County, are each represented by one person. The Anderson Creek Public Library and Boone Trail Community Center and Library are each represented by one person. plus tThe five remaining members are at-large seats representing each of Harnett County’s five voting districts and as many ex-officio Harnett County Board of Commissioners seats as deemed appropriate by the Commissioners. representative from the county commissioners, actively assists in the preparation of the budget. The Board periodically reviews and adopts library policies and makes recommendations regarding staff.The Board assists in the development and sustainment of the Harnett County Library System and library service throughout Harnett County and periodically reviews and adopts library policies. The Library Director assumes full responsibility for the staff of the library. With advisement from the cCounty mManager, the Library Director has authority to hire and dismiss personnel. No important library business shall be transacted between any individual member of the staff and the county lLibrary Board or the cCounty cCommissioners without the knowledge of the Library Director. Commented [JRC4]: Will need to be updated to include representation for Benhaven Library when established HCBOC 082923 ws Pg. 60 26 RELATIONelation TOto GOVERNMENTovernment OFFICIALSfficials ANDand FINANCIALinancial SUPPORTupport b. The lLibrary Board of Trustees recognizes that adequate financial support is basic for good library services; and as the legally appointed governing board, it accepts the responsibility for securing this support. The lLibrary Board of Trustees also acknowledges its responsibility to make periodic reports to the governing officials. These reports will cover services rendered and will include new services for which need is recognized. The Library Director monitors the budget using the county automated finance system. The aAuthority delegated by the government unit to the lLibrary Board will not be relinquished because of political or financial pressure; nor will it be used in a high-handed and arbitrary manner by the lLibrary Board. The following authorities have been officially delegated to the library Board of Trustees: • tTo formulate and adopt programs, policies, and regulations for the government of the library; • tTo make recommendations to the governing body concerning the construction and improvement of buildings and other structures for the library system; • tTo supervise and care for the facilities of the library system; to advise the county personnel committee in the appointment of a chief librarian or director of the library system. If some other body or official is to appoint the chief librarian or Director of library services, to advise that official body concerning that appointment; • tTo establish a schedule of fines and charges for late return of, failure to return, damage to, and loss of library materials, and to take other measures to protect and regulate the use of such materials; to participate in preparing the annual budget of the library system; • tTo extend the privileges and use of the library system to nonresidents of the county on any of the conditions the board may prescribe; tTo otherwise advise the board of commissioners on library matters. HCBOC 082923 ws Pg. 61 27 • The Board of Trustees shall make an annual report on the operations of the library to the Harnett County Commissioners and shall make an annual report to the North Carolina State Library as required by North Carolina General Statutes § 125-5G.S. 125-5. If the Board of Trustees is abolished, the County Commissioners shall make the annual report to the State Library. APPENDIX VI DISRUPTIVE BEHAVIOR POLICYCode of Conduct VIII. It is the policy of the Harnett County Public Library to offer the full range of library service to all residents of the community, regardless of age, sex, ethnicity, racial or ethnic origin, religion, race, identity, or economic status, etc. It is the intent of the library The library intends to provide its services with a minimum of regulations and restrictions, adopting only those which are absolutely essential to the library's operation. Library users are expected to conduct themselves in a manner respectful of themselves, staff, other library users, and library resources and facilities. The library recognizes that the users of the library are in fact the owners of the library. As user/owners, the public has certain expectations of the library. These include an outstanding collection of library materials; pleasant, attractive surroundings; and courteous, efficient, and effective service from the staff. Library users have a right to assume that visits to the library will be free from harassment; free from physical discomfort and danger; free from psychological and emotional stress. The library staff has the same rights. Each member of the staff should be able to do his/her work free of harassment, abuse, discomfort, and undue psychological stress. The rights of both the public and the staff are sometimes violated by the attitudes and behavior of a very small minority of persons. THEREFORETherefore, it is the policy of the Library Board of Trustees to support the library staff in their efforts to maintain in the library system a safe, quiet, pleasant environment conducive to serious study as well as casual use. that is free from disorderly conduct, nuisances, and unnecessary disturbances. To ensure the successful implementation of this policy, the bBoard holds that the following are examples of unacceptable behavior: HCBOC 082923 ws Pg. 62 28 • Harassment of patrons or staff, whether physical, sexual, verbal, or otherwise., assault, or threatening of patrons or staff, whether physical, sexual, verbal, or otherwise, including fighting • Engaging in disorderly conduct, committing a nuisance, panhandling in the library or on library property, or unreasonably disturbing library users. Any illegal acts or conduct in violation of a federal, state, or local law, ordinance, or regulation, including drug use and distribution, and solicitation of sexual acts • Engaging in disorderly conduct or committing a nuisance in the library or on library property, or unreasonably disturbing library users • Obscene or, abusive or derogatory language. • Following staff or users around the building, or other harassing or intimidating behavior such as staring or other intimidating acts. Carrying unauthorized weapons of any sortkind. • Use of laptops, CD-players, mobile phones, etc., if not using headphones. • Willful destruction or theft of, or damage to any library property. • Blocking or in any way interfering with the free movement of any person or persons. • Bringing animals other than service dogs into the building. • Consumption of food or drink in any public-access area unless the Director has specifically authorized it. in any unauthorized place • Removal of any library property from the building without authorization through established lending procedures. • Soliciting or sales of any kind. • Distribution of leaflets or posting of notices in areas not authorized for this purpose (see Section XI). • Use of library telephones not authorized by library personnel. • Unauthorized rearranging of any library furniture or equipment from one location to anotherr. • Loud conversation, laughter, or other disturbances (for example: crying babies), which is disturbing to other users. Noisy behavior that is disruptive to others such as loud talking, horseplay, and use of sound on laptops, mobile phones and other mobile devices without headphones • Engaging in disorderly conduct, committing a nuisance, or unreasonably disturbing and offending library users. Dispensing of chemical or noxious substances, including pepper spray, stink bombs, fireworks, mace and tear gas • Smoking anywhere in or within 50 feet of thea building. • Violation of Internet Policies and Procedures Use & Library Devices policy (see Section VI). Failure of patron to wear proper attire at all times in the library building. Sshirts and shoes are required. in the library at all times • HCBOC 082923 ws Pg. 63 29 The following violations of the Disruptive Behavior Policy will result in law enforcement being called and the immediate banning from the library: Any situation that poses a threat to staff or library patrons Assaulting or threatening staff or patrons Willful destruction or theft of library property Improper interference with library employee performance of duties or other harassing behavior that constitutes an actual or imminent disruption or disturbance to either library employees or patrons Fighting (all parties) Dispensing chemical or noxious substance, including but not limited to: pepper spray o stink bombs fireworks mace tear gas Selling legal or illegal drugs Solicitation of sexual acts Posing chronic behavior problems Illegal drugs use Any illegal acts or conduct in violation of a federal, state, or local law, ordinance, or regulation Incidents of unacceptable behavior may result in one or more of the following actions: Oral warning Written warning Immediate dismissal or banning from the library in which the behavior occurred The penalty will be decided by the management of the individual library. Disruptive behavior meeting the criteria of immediate banning will be enforced at all Harnett County Public Libraries and Affiliate Libraries. The management of the Branch will: Send the patron a form letter Change the account information to indicate that the patron is banned Notify each Affiliate Library Incidents of unacceptable behavior may result in an oral or written warning. An individual may be asked to leave immediately and may be permanently banned Immediate dismissal and banning from library properties may be exercised at the library’s discretion in cases of a failure to comply with a warning, recurring violations, illegal acts or conduct, or behavior that is extreme or recurring threatens the health, safety, or well-being of library staff and guests. Violations of law will be referred to local law enforcement when necessary and criminal behavior will be prosecuted under the law. HCBOC 082923 ws Pg. 64 30 APPENDIX VIII IX. SAFE CHILD POLICYSafe Child Policy STATEMENT OF POLICY During his entire visit to the library, a child seven years of age or younger must be accompanied by a parent, legal guardian, or adult of at least 16 years of age who acknowledges responsibility for the child. These parents and/or adults are responsible for their children's behavior while in the building. PHILOSOPHY BEHIND THE SAFE CHILD POLICY The Harnett County Public Library welcomes children of all ages. It is a doorway through which life-long learning takes place. The public library is however, a public building. As such, anybody can come into it--law abiding or otherwise. Library staff have many duties to perform in order to serve all citizens of Harnett County. They cannot monitor the behavior or whereabouts of any patron, including children. Staff does not take over parental responsibilities for children who come into the library. A child could be tempted to go off with a stranger. A child could become ill. A child could get lost. Any of these or other emergencies could take place in a public building. It is for the safety of each child that the Harnett County Library has adopted this Safe Child Policy. The safety of children left alone in the Library is of serious concern to Library staff. Parents and guardians, not Library staff, are responsible for the care, behavior and supervision of their children while using the Library and on its property. Library staff cannot be responsible for children who are unattended or demonstrating inappropriate behavior. Children in the Library should always be accompanied by a parent, legal guardian, or assigned caregiver of at least 16 years of age who acknowledges responsibility for the child, according to the guidelines listed below.The Harnett County Public Library is dedicated to providing a safe and welcoming environment for families and children. To support the library’s mission to cultivate lifelong learning, the library offers designated spaces, programs, services, and resources for children. The library neither supervises children nor acts in loco parentis, therefore the following Safe Child Policy guidelines help staff navigate occasions in which children in the library lack supervision. a. Unattended Child The safety of children left alone at the library is one of serious concern to library staff. At all times the legal responsibility for the supervision, care, and behavior of children lies with the parent, guardian, or designated caregiver. Library staff cannot be responsible for children who are unattended, and/or demonstrating inappropriate behavior. Children in the library should always be accompanied by a parent, legal guardian, or assigned caregiver that is at least 16 years of age, and who acknowledges responsibility for the child according to these guidelines: HCBOC 082923 ws Pg. 65 31 • All children should have a means by which to contact a parent, guardian, or designated caregiver in case of an emergency. • All cChildren agess 7 and under must be supervised by a parent/caregiver, guardian, or designated caregiver who must remain in the immediate vicinity of the child(ren) at all times. Children ages 8-12 must have a parent/caregiver, guardian, or designated caregiver in the Library building with them at all times, though the assigned caregiver does not have it is not necessary for the parent, guardian, or designated caregiver to be in the immediate vicinity of the child(ren). • Children ages 13 and older may use the Library on their own, provided they comply with all Library rules and policies. All children should have the telephone number of a parent/caregiver who could assist them in an emergency. • Children 12 years or younger who are attending a Library program need not be accompanied into the program by a parent/caretaker, unless otherwise indicated. Parents/caretakers must, however, be present in the building during the Library program in case an emergency should arise. It is not necessary for children over the age of 8 to be accompanied into a library program by a parent, guardian, or designated caregiver unless otherwise indicated. However, a parent, guardian, or designated caregiver must be present in the library building during the entirety of the program. Children ages 13 and older may use the library on their own, provided they comply with all Library rules and policies. • Parents are advised that, even in their absence, they are legally responsible for their child’s behavior while using the Library and on its property. The Library is not responsible for an unattended child while that child is in the building, on the premises, or if they leave the Library property. VIOLATION OF THE SAFE CHILD POLICY CONSTITUTES GROUNDS FOR SUSPENSION OF LIBRARY PRIVILIGES FOR THE ENTIRE FAMILY. X. Meeting Spaces As a service to the community, the Harnett County Public Library offers a variety of meeting and study spaces for use by the public. Meeting spaces vary by library branch; users are encouraged to contact their local library for details and restrictions. Permission to use a meeting space does not imply the library’s endorsement of the goals, policies, or activities of any individual group or organization. The library does not endorse the viewpoints of meeting space users and may not appear to do so in publicity for meetings. Meeting spaces may be reserved free of charge on a first-come, first-served basis as resources allow. Reservation procedures vary by library branch; users are encouraged to contact their local library for booking information. Reservations for meeting spaces located at the Harnett County Main Library in Lillington can be made on the library’s website. a. Allowed Types of Use ● Events that are educational in focus, including study groups, seminars, and workshops ● Business meetings HCBOC 082923 ws Pg. 66 32 ● Civic meetings ● Cultural events ● Public-information events b. Prohibited Types of Use ● Regular meetings of a club or group unless authorized ● Private social functions, including parties and showers ● Musical performances unless authorized ● For-profit promotional, commercial, or sales events ● Activities that would tend to incite or produce imminent lawless action, are obscene, defamatory, or are promoting false and misleading information c. Guidelines for Meeting Space Use ● Meetings may not disrupt the use of the facility by others, and persons attending the meeting are subject to all library regulations and policies, including the Code of Conduct (see Section VIII). The library is authorized to deny further use of the meeting spaces to individuals or groups that violate the library’s policies and procedures. ● Meeting spaces may be used during normal operating hours, up to 30 minutes before closing. Meetings may not be held outside of normal operating hours unless authorized. ● Reservations for meeting spaces can be made up to 90 days in advance. ● Reservations that are not claimed within 30 minutes of the reservation start time will be released for use by other users. ● All meetings must be open to the public but may require pre-registration. ● No fees, dues, or donations may be charged or solicited from persons attending meetings in library meeting spaces unless authorized. ● Equipment, supplies, or personal effects cannot be stored in the library’s meeting spaces before or after use. ● Meeting spaces must be left in clean and orderly condition. ● Signs, banners, or flyers may not be attached to any wall, ceiling, or library property without authorization. ● Light refreshments are allowed in meeting spaces so long as the space is left in clean and orderly condition.APPENDIX III POLICY ON THE DISPLAY OF POSTERS, PAMPHLETS, AND FLYERS XI. Community Information The public library is a public forum for ideas and information. Because access to information is fundamental to our social, political and cultural heritage, the library holds the position that posters, pamphlets and flyers should be permitted whenever possible, in the designated display areas. Therefore, the display of posters, pamphlets, and flyers by the public is permissible in designated areas. The permission to use the designated spaces does not constitute an endorsement by library staff, the Library Board of Trustees, or the Board of Commissioners. The following guidelines apply: HCBOC 082923 ws Pg. 67 33 • Public posters, pamphlets, and flyers can be displayed on a first-come, first-served basis as space permits on designated library bulletin boards, or spaces set aside for this purpose. • Materials other than posters, pamphlets, and flyers must be delivered to library staff for permission to post. • Materials should not exceed 8½ x 14” in size unless authorized. • One item is permitted per event or function. Items are normally posted for 2 weeks depending on the volume of requests. Notices of events must be removed after the date of the event. • As space is available, some limited advertising for local enterprises such as babysitting, lawn care, etc. may be posted with prior authorization. o Materials will not be posted if they are defamatory, harassing, contain threatening messages or graphics, or may reasonably be construed as obscene as defined by law. Any questions regarding this policy should be referred to the Library Director. Final authority rests with the Director. Regulations regarding the posting of information are set forth in the Harnett County Public Library Procedures Manual. APPENDIX V XII. ACCESS TO CIRCULATION RECORDS Privacy Policy The library will protect, as far as possible, the privacy of any patron who uses the library and not make any inquiry into the purposes for which a patron requests information or books. Records which may be required in lending books or answering reference questions are for the sole purpose of protecting public property. Under no circumstances shall the staff of the library ever answer to a third party about what a patron of the library is reading or calling for from the library's collection. Furthermore, it is the policy of the library not to yield any information about its patrons or their reading to any agency of government, whether local, state, or federal, without an order from a court of competent jurisdiction. The Harnett County Public Library is committed to protecting users’ privacy. The library strives to collect the least amount of personally identifiable information as possible and avoids creating unnecessary records. We do not share personally identifiable information with third parties unless served with a valid subpoena, by court order, or where otherwise required by law. The library follows North Carolina General Statutes § 125 Article 3: Library Records, which requires all public libraries in North Carolina to guarantee the privacy of user records. HCBOC 082923 ws Pg. 68 34 a. What Information Does the Library Collect? The library collects both personally identifiable information (PII) and anonymous information in order to provide library services to users. Personally identifiable information is any information that could potentially identify a specific individual. The library strives to collect the least amount of personally identifiable information possible in order to provide services. We avoid creating unnecessary records. The personally identifiable information collected by the library may include: • Name • ID number (such as a driver’s license) • Street/mailing address • Home/cell phone number • Cell phone carrier • Email address • Date of Birth • Library barcode number • Items currently checked-out, requested, canceled holds, and interlibrary loans • Overdue items (until returned) • Fine history • Sign-up information for library classes, events, and services Anonymous information is information that does not specifically identify an individual. The anonymous information collected by the library for statistical and website optimization purposes may include: • URL (uniform resource locator) of the website you visited previous to the library’s website (i.e., referral website) • Domain names and/or IP addresses (numbers automatically assigned to your computer whenever you are connected to the Internet) • The browser version you are using to access the website • Hardware and software type and language • Cookie data • Date and time of requests • Demographic data • Interaction data • Page views, click data, and navigation flow b. Who Has Access to Data? All library user records are confidential. Library records may only be disclosed to: • Library staff performing job duties • Cardholders upon proof of identity • Anyone with the library card number (Patrons should only share their card number with people they trust. Lost or stolen cards should be reported immediately.) • Law enforcement with a valid subpoena, national security letter, or warrant HCBOC 082923 ws Pg. 69 35 c. Library Materials and Borrowing History The library does not keep a record of users’ borrowing history beyond operational requirements. Once a patron returns an item, it is removed from their account. Items with lost or damaged fees will remain on users’ accounts until they are resolved. Under no circumstances will library staff answer a third-party inquiry into the circulation or request history of a patron. Furthermore, it is the policy of the library not to yield any information about its patrons or their reading history to any agency of government, whether local, state, or federal, without a valid subpoena, national security letter, or warrant. Radio Frequency Identification (RFID) technology is used to check out library materials, keep a record of the library collection, and secure the collection from theft. RFID tags attached to items only contain the barcode number of the item. No personal library user or transaction information is stored on the RFID tag. d. Public Computers and Wireless Network The library does not keep a record of your activities on any public computer or on our wireless network. Any record of browsing history and activities on our public computers or wireless network is removed when you log out or disconnect. Information about your public computer reservation (library card number, computer number, reservation time, and session duration) is purged within 24 hours. e. Surveillance Cameras Several libraries have security cameras outside and/or inside the library building. Video is only available to view by supervisory staff and Harnett County IT. Surveillance footage is governed by public records law and all or some of the footage may be subject to disclosure. All such requests must be in writing and submitted to the Harnett County Legal Department for review. f. Library Website 1. HTTPS The library’s website is encrypted with HTTPS. All communications between a user’s browser and the library’s website are private. User account and catalog searching are also encrypted. 2. Cookies Some library applications use what are called “cookies.” A cookie is a small file created by a website and saved by the browser each time a website is visited. Cookies are stored on the user’s computer and can transmit personal information. Cookies are used to remember information about preferences and customization on the pages a user visits. Users can refuse to accept cookies, disable cookies, and remove cookies from their hard drive by following the instructions provided by the browser. Some third-party services may not work if cookies are disabled. HCBOC 082923 ws Pg. 70 36 3. Non-library Websites Non-library websites may be linked through the library’s website and may not follow the same privacy policies as the library. Non-library websites include some of the links from our Electronic Resources, Local Info & History, and Job Help pages, and others dispersed throughout the library website. Visitors to such sites are advised to check the privacy statements of the sites and to be cautious about providing personally identifiable information without a clear understanding of how the information will be used. g. Data and Network Security The library is committed to data security and keeping personally identifiable information that is collected by the library’s systems safe. The library monitors network activity to identify unauthorized attempts to upload or change information or otherwise cause damage. The library operates using secure data networks protected by industry-standard firewalls and password protection systems. Only authorized individuals have access to the information provided by our users. h. Children’s Privacy The safety and privacy of children are very important to the library. As with all other patrons, personal information collected from children by the library is not shared with any non-contracted agency or vendor. The library encourages parents to take an active role in their children’s Internet use and to teach them about the importance of not revealing personal information online. i. Third-Party Vendors The library works with third-party vendors to provide online learning, digital collections, streaming media content, analytics, and more. These third-party vendors include providers like Overdrive/Libby, NewsBank, Facebook, Instagram, NC Live databases, and more. When a user leaves the library website, their interaction with these systems will be governed by their privacy policies. Some of these vendors may collect and share information users provide to them or require users to create a personal account to use their services. Check the vendor’s policy statement and terms of service to learn more about how your data is tracked, stored, and used. HCBOC 082923 ws Pg. 71 37 APPENDIX I PHYSICAL FACILITIES A. To achieve the goal of good library service, the Board of Trustees accepts the responsibility to strive for public library building facilities that adequately meet the physical requirements of modern, aggressive library service: such facilities offer the community a compelling invitation to enter, read, look, listen, and learn. Each building or outreach vehicle must fit an expanding program of library services. B. The Board of Trustees will recommend acquisition of sites and/or new facilities only after: 1. they have adopted a service program AND 2. the Library Director has written an outline of the community's library building needs. C. The Board of Trustees accepts the responsibility to see that funds are obtained for needed facilities. D. The Library Director, the architect, the Board of Trustees, and county commissioners--as a planning team with the assistance of consultants--will endeavor to plan facilities to meet recognized standards and needs of the community. E. Meeting rooms in the library may be reserved for use by educational, civic, cultural, business, and government groups. Neither admission fee nor any sales recruitment is allowed. The specific rules regarding the meeting room are set forth in the Harnett County Public Library Procedures Manual. APPENDIX II LIBRARY PERSONNEL The personnel policies that appear in the Personnel Ordinance apply to all employees of Harnett County. See the staff handbook training manual for detailed up- to-date job descriptions, classifications, recommendations, and details of library routine, as well as job pay range guidelines. STAFF AND BOARD RELATIONSHIPS The library Board of Trustees has official authority to supervise and formulate policies for the library. The Board delegates to the Library Director the administrative responsibility of the library and all its services. The Library Director serves as the liaison HCBOC 082923 ws Pg. 72 38 between the county manager, county commissioners and county library Board of Trustees and the library staff. The Library Director is responsible for determining the needs of the library public by regularly undertaking a planning process to set goals and objectives. The Library Director serves as secretary for the county library Board of Trustees, which meets quarterly, or as needed. The Board, consisting of nine members plus the representative from the county commissioners, actively assists in the preparation of the budget. The Board periodically reviews and adopts library policies and makes recommendations regarding staff. The Library Director assumes full responsibility for the staff of the library. With advisement from the county manager, the Library Director has authority to hire and dismiss personnel. No important library business shall be transacted between any individual member of the staff and the county library Board or the county commissioners without the knowledge of the Library Director. RELATION TO GOVERNMENT OFFICIALS AND FINANCIAL SUPPORT The library Board of Trustees recognizes that adequate financial support is basic for good library services; and as the legally appointed governing board, it accepts the responsibility for securing this support. The library Board of Trustees also acknowledges its responsibility to make periodic reports to the governing officials. These reports will cover services rendered and will include new services for which need is recognized. The Library Director monitors the budget using the county automated finance system. Authority delegated by the government unit to the library Board will not be relinquished because of political or financial pressure; nor will it be used in a high- handed and arbitrary manner by the library Board. The following authorities have been officially delegated to the library Board of Trustees: 1. to formulate and adopt programs, policies, and regulations for the government of the library; 2. to make recommendations to the governing body concerning the construction and improvement of buildings and other structures for the library system; 3. to supervise and care for the facilities of the library system; 4. to advise the county personnel committee in the appointment of a chief librarian or director of the library system. If some other body or official is to appoint the chief librarian or Director of library services, to advise that official body concerning that appointment; HCBOC 082923 ws Pg. 73 39 5. to establish a schedule of fines and charges for late return of, failure to return, damage to, and loss of library materials, and to take other measures to protect and regulate the use of such materials; 6. to participate in preparing the annual budget of the library system; 7. to extend the privileges and use of the library system to nonresidents of the county on any of the conditions the board may prescribe; 8. to otherwise advise the board of commissioners on library matters. The Board of Trustees shall make an annual report on the operations of the library to the Harnett County Commissioners and shall make an annual report to the North Carolina State Library as required by G.S. 125-5. If the Board of Trustees is abolished, the County Commissioners shall make the annual report to the State Library. APPENDIX III POLICY ON THE DISPLAY OF POSTERS, PAMPHLETS, AND FLYERS The library is a public forum for ideas and information. Because access to information is fundamental to our social, political and cultural heritage, the library holds the position that posters, pamphlets and flyers should be permitted whenever possible, in the designated display areas. Regulations regarding the posting of information are set forth in the Harnett County Public Library Procedures Manual. HCBOC 082923 ws Pg. 74 40 APPENDIX IV POLICY ON UNATTENDED CHILDREN AT CLOSING TIME Library Staff will exercise appropriate procedures when the library is closing to ensure the safety of unattended children fifteen years and younger. (See the Harnett County Public Library Procedures Manual). See also the SAFE CHILD POLICY in Appendix VIII of this document. HCBOC 082923 ws Pg. 75 41 APPENDIX V ACCESS TO CIRCULATION RECORDS The library will protect, as far as possible, the privacy of any patron who uses the library and not make any inquiry into the purposes for which a patron requests information or books. Records which may be required in lending books or answering reference questions are for the sole purpose of protecting public property. Under no circumstances shall the staff of the library ever answer to a third party about what a patron of the library is reading or calling for from the library's collection. Furthermore, it is the policy of the library not to yield any information about its patrons or their reading to any agency of government, whether local, state, or federal, without an order from a court of competent jurisdiction. HCBOC 082923 ws Pg. 76 42 APPENDIX VI DISRUPTIVE BEHAVIOR POLICY It is the policy of the Harnett County Public Library to offer the full range of library service to all residents of the community, regardless of age, sex, racial or ethnic origin, religion, economic status, etc. It is the intent of the library to provide its services with a minimum of regulations and restrictions, adopting only those which are absolutely essential to the library's operation. The library recognizes that the users of the library are in fact the owners of the library. As user/owners, the public has certain expectations of the library. These include an outstanding collection of library materials; pleasant, attractive surroundings; and courteous, efficient, and effective service from the staff. Library users have a right to assume that visits to the library will be free from harassment; free from physical discomfort and danger; free from psychological and emotional stress. The library staff has the same rights. Each member of the staff should be able to do his/her work free of harassment, abuse, discomfort, and undue psychological stress. The rights of both the public and the staff are sometimes violated by the attitudes and behavior of a very small minority of persons. THEREFORE, it is the policy of the Library Board of Trustees to support the library staff in their efforts to maintain in the library system a quiet, pleasant environment conducive to serious study as well as casual use. To ensure the successful implementation of this policy, the board holds that the following are examples of unacceptable behavior: 1. Harassment of patrons or staff, whether physical, sexual, verbal, or otherwise. 2. Engaging in disorderly conduct, committing a nuisance, panhandling in the library or on library property, or unreasonably disturbing library users. 3. Obscene or abusive language. 4. Following staff or users around the building, or other harassing behavior such as staring or other intimidating acts. 5. Carrying unauthorized weapons of any sort. 6. Use of laptops, CD-players, mobile phones, etc., if not using headphones. 7. Willful destruction of or damage to any library property. 8. Blocking or in any way interfering with the free movement of any person or persons. 9. Bringing animals other than service dogs into the building. HCBOC 082923 ws Pg. 77 43 10. Consumption of food or drink in any public-access area unless the Director has specifically authorized it. 11. Removal of any library property from the building without authorization through established lending procedures. 12. Soliciting or sales of any kind. 13. Distribution of leaflets or posting of notices in areas not authorized for this purpose. 14. Use of library telephones not authorized by library personnel. 15. Unauthorized rearranging of any library furniture or equipment from one location to another. 16. Loud conversation, laughter, or other disturbances (for example: crying babies), which is disturbing to other users. 17. Engaging in disorderly conduct, committing a nuisance, or unreasonably disturbing and offending library users. 18. Smoking anywhere in or within 50 feet of the building. 19. Violation of Internet Policies and Procedures. 20. Failure of patron to wear proper attire at all times in the library building. Shirts and shoes are required. The following violations of the Disruptive Behavior Policy will result in law enforcement being called and the immediate banning from the library: • Any situation that poses a threat to staff or library patrons • Assaulting or threatening staff or patrons • Willful destruction or theft of library property • Improper interference with library employee performance of duties or other harassing behavior that constitutes an actual or imminent disruption or disturbance to either library employees or patrons • Fighting (all parties) • Dispensing chemical or noxious substance, including but not limited to: o pepper spray o stink bombs o fireworks o mace o tear gas • Selling legal or illegal drugs • Solicitation of sexual acts • Posing chronic behavior problems • Illegal drugs use HCBOC 082923 ws Pg. 78 44 • Any illegal acts or conduct in violation of a federal, state, or local law, ordinance, or regulation Incidents of unacceptable behavior may result in one or more of the following actions: • Oral warning • Written warning • Immediate dismissal or banning from the library in which the behavior occurred The penalty will be decided by the management of the individual library. Disruptive behavior meeting the criteria of immediate banning will be enforced at all Harnett County Public Libraries and Affiliate Libraries. The management of the Branch will: • Send the patron a form letter • Change the account information to indicate that the patron is banned • Notify each Affiliate Library HCBOC 082923 ws Pg. 79 45 APPENDIX VII OUTREACH SERVICE POLICY The purpose of the outreach program is to provide basic public library services to individuals confined to their homes, nursing facilities and day care centers and who are unable to come to the county library or municipal libraries in the county. OUTREACH SERVICES Services include programming for preschool children in childcare centers, registering library users, lending materials, readers advisory service, very general reference service, and reserves. ADMINISTRATION The Outreach Service operates as a part of the Harnett County Public Library System under the direct supervision of the Director of the Harnett County Library. Recipients of the outreach service may include: o childcare centers o nutrition sites o nursing homes o homebound citizens Outreach Services are provided by the Harnett County Public Library to the homes of persons who meet the criteria for homebound service as established by the Harnett County Public Library Board of Trustees. These criteria are similar to those of other counties, as well as to the Medicare Home Health restrictions and the Meals on Wheels guidelines. A recipient of this service must meet one of the following conditions: 1. He/she must have a condition resulting from an injury or illness restricting his ability to leave the residence except with the aid of supporting devices or the assistance of another person, or he/she has a condition which is such that it is medically contraindicated. 2. He/she must be a senior citizen (age 60 or older) who has no other means of getting to a library facility. 3. He/she may need temporary homebound service; such will be provided to persons who are suffering from extreme weakness after surgery or illness. These persons must be incapacitated for at least six weeks. HCBOC 082923 ws Pg. 80 46 Exceptions to these conditions will be considered on a case-by-case basis by the Outreach Library Assistant and the county Library Director. HCBOC 082923 ws Pg. 81 47 APPENDIX VIII SAFE CHILD POLICY STATEMENT OF POLICY During his entire visit to the library, a child seven years of age or younger must be accompanied by a parent, legal guardian, or adult of at least 16 years of age who acknowledges responsibility for the child. These parents and/or adults are responsible for their children's behavior while in the building. PHILOSOPHY BEHIND THE SAFE CHILD POLICY The Harnett County Public Library welcomes children of all ages. It is a doorway through which life-long learning takes place. The public library is however, a public building. As such, anybody can come into it--law abiding or otherwise. Library staff have many duties to perform in order to serve all citizens of Harnett County. They cannot monitor the behavior or whereabouts of any patron, including children. Staff does not take over parental responsibilities for children who come into the library. A child could be tempted to go off with a stranger. A child could become ill. A child could get lost. Any of these or other emergencies could take place in a public building. It is for the safety of each child that the Harnett County Library has adopted this Safe Child Policy. The safety of children left alone in the Library is of serious concern to Library staff. Parents and guardians, not Library staff, are responsible for the care, behavior and supervision of their children while using the Library and on its property. Library staff cannot be responsible for children who are unattended or demonstrating inappropriate behavior. Children in the Library should always be accompanied by a parent, legal guardian, or assigned caregiver of at least 16 years of age who acknowledges responsibility for the child, according to the guidelines listed below. 1. Children ages 7 and under must be supervised by a parent/caregiver who must remain in the immediate vicinity of the child(ren) at all times. 2. Children ages 8-12 must have a parent/caregiver in the Library building with them at all times, though the assigned caregiver does not have to be in the immediate vicinity of the child(ren). 3. Children ages 13 and older may use the Library on their own, provided they comply with all Library rules and policies. All children should have the telephone number of a parent/caregiver who could assist them in an emergency. HCBOC 082923 ws Pg. 82 48 4. Children 12 years or younger who are attending a Library program need not be accompanied into the program by a parent/caretaker, unless otherwise indicated. Parents/caretakers must, however, be present in the building during the Library program in case an emergency should arise. 5. Parents are advised that, even in their absence, they are legally responsible for their child’s behavior while using the Library and on its property. The Library is not responsible for an unattended child while that child is in the building, on the premises, or if they leave the Library property. VIOLATION OF THE SAFE CHILD POLICY CONSTITUTES GROUNDS FOR SUSPENSION OF LIBRARY PRIVILIGES FOR THE ENTIRE FAMILY. HCBOC 082923 ws Pg. 83 49 APPENDIX X HOLIDAY WEEKEND CLOSING POLICY Because, unlike most other departments of county government, the library is open on weekends and the county-declared holidays do not account for weekend days, the following closing policy shall apply. Weekend Days Closed: The Library will observe the same holidays as other county offices. In addition, if a holiday falls on Friday or Monday, and it is observed on Friday or Monday, the library will also be closed on Saturday; the only exception is Thanksgiving Saturday when the library will be open. Closing Time: The Library will close at 5:30 p.m. on the following days: o Thanksgiving Eve o Christmas Week (if Christmas falls on Sunday, it will be the week before Christmas) o New Year’s Eve (if it falls on a week day) (This policy will only apply to the County Headquarters Library. Hours at branch libraries will vary depending upon external factors and staffing.) Main Branch (Lillington) Monday – Thursday 9AM – 8PM Friday 9AM – 5PM Saturday 9AM – 1PM Anderson Creek School Year Hours Tuesday & Thursday 4PM – 8PM Saturday 10AM – 2PM Anderson Creek Summer Hours (subject to change) Monday & Tuesday 3PM – 7PM Wednesday, Thursday, Saturday 10AM – 2PM HCBOC 082923 ws Pg. 84 50 OTHER LIBRARY POLICIES All persons are subject to the POLICIES AND PROCEDURES of the library that are posted in the library. HCBOC 082923 ws Pg. 85 51 Appendix I - Request for Reconsideration of Library Material Form Request for Reconsideration of Library Material The Board of Trustees of the Harnett County Public Library has established a materials selection policy (see Service Policy of the Harnett County Public Library System, Section IV.b) and a procedure for gathering input about particular items. Completion of this form is the first step in that procedure. If you wish to request reconsideration of a resource, please return the completed form to the Library Director. Date Name Street Address City State/Zip Phone Email Who do you represent? ▢ Self ▢ Organization ____________________________ 1. Resource on which you are commenting: ▢ Book/eBook ▢ Movie ▢ Magazine ▢ Audio Recording ▢ Digital Resource ▢ Game ▢ Newspaper ▢ Display/exhibit ▢ Other (explain) Title Author 2. What brought this resource to your attention? HCBOC 082923 ws Pg. 86 52 3. Have you examined the entire resource? If not, what section(s) did you review? 4. What concerns you about the resource? Cite pages or scenes. (Use other side or additional pages if necessary) 5. Are there resource(s) you suggest to provide additional information and/or other viewpoints on this topic? 6. What action are you requesting the committee consider? HCBOC 082923 ws Pg. 87 53 Appendix II - Request for Consideration of Material Not Held Form 2 Commented [JRC5]: Logo will need to be updated when finalized. HCBOC 082923 ws Pg. 88 1 SERVICE POLICY OF THE HARNETT COUNTY PUBLIC LIBRARY SYSTEM Adopted by the Harnett County Library Board of Trustees July 26, 2023 Adopted by Board vote TBD Contents I. Summary of Goals and Objectives II. Borrowing Policy a. Library Cards b. Circulation 1. Renewals 2. Fines and Fees III. Library Services a. Reference Services b. Printing, Copying, Scanning, and Faxing c. Outreach Services 1. Homebound Outreach Criteria d. Interlibrary Loan (ILL) e. Hours of Operation 1. Holiday Hours IV. Collection Development a. Support for Intellectual Freedom b. Selection Criteria c. General Criteria d. Content Criteria e. Special Considerations 1. Electronic Information 2. Textbooks 3. Self-Published Works f. Selection of Materials on Controversial Topics g. Collection Maintenance and Deselection h. Reconsideration i. Scope of Collection V. Gifts and Donations VI. Internet Use & Library Devices a. Public Computer Access HCBOC 082923 ws Pg. 89 2 b. Wireless Internet Access c. Content Filtering d. Patron Responsibilities e. Parent and Guardian Responsibilities f. Privacy g. Limitation of Liability VII. Library Staff and Board of Trustees a. Staff and Board Relationships b. Relation to Government Officials and Financial Support VIII. Code of Conduct IX. Safe Child Policy a. Unattended Child b. Emergencies X. Meeting Spaces a. Allowed Types of Use b. Prohibited Types of Use c. Guidelines for Meeting Space Use XI. Community Information XII. Privacy Policy a. What Information Does the Library Collect? b. Who Has Access to Data? c. Library Materials and Borrowing History d. Public Computers and Wireless Network e. Surveillance Cameras f. Library Website 1. HTTPS 2. Cookies 3. Non-Library Websites g. Data and Network Security h. Children’s Privacy i. Third-Party Vendors Appendix I: Request for Consideration of Library Material Form Appendix II: Request for Consideration of Material Not Held Form Appendix III: Memorial/Honor Donation Form HCBOC 082923 ws Pg. 90 3 Vision Statement Supporting the love of reading, the joy of learning, and the search for information, ideas, and knowledge. Mission Statement The Harnett County Library System’s (the “Library”) Mission is to cultivate lifelong learning, empower individuals, and strengthen our community. I. Summary of Goals and Objectives The following are the library’s goals and objectives as established in the 2018-2023 Harnett County Public Library Master Plan: Goal 1. Empower the economic development, student success, and personal growth of our communities. a. Strengthen support for our entrepreneurs, workforce, and job seekers b. Partner with local schools to enhance young people’s 21st-century literacy and life skills c. Fuel our county’s passion for reading, personal growth, and learning Goal 2. Create consistently exemplary patron experiences a. Consolidate the county’s branches into a unified library system b. Provide more hours of library access across the county c. Develop county-wide programming for children, teens, and adults d. Bring library resources to where people are Goal 3. Create library spaces that are welcoming to all a. Enhance the library grounds, buildings, and interiors b. Grow collections of materials of cultural relevance and significance c. Configure spaces to provide flexible learning environments equipped with cutting-edge technology d. Develop a Western Harnett Library branch Goal 4. Develop and build strategic collaborations to strengthen the library and our communities a. Partner with county government and organizations to develop a “one- stop shop” for patrons b. Identify additional outreach venues through partnerships HCBOC 082923 ws Pg. 91 4 c. Seek collaborative opportunities to showcase the best of our community Goal 5. Build a collaborative and supportive work environment that encourages innovation a. Build library staff and institutional capacity to innovate b. Challenge employees to respond creatively to library opportunities and challenges c. Utilize rigorous analysis of user data to provide a positive patron experience II. Borrowing Policy a. Library Cards The Harnett County Public Library provides its services to all residents of Harnett County. Membership will not be denied or abridged because of age, sex, ethnicity, religion, race, identity, or economic status. Any person meeting any of the following qualifications may obtain a free library card by visiting a Harnett County Public Library location: ● Resident of Harnett, Chatham, Wake, Johnston, Sampson, Cumberland, Moore or Lee counties ● Owner of property in Harnett County ● Person employed in Harnett County ● Student attending school in Harnett County Current proof of residency is required, typically in the form of federal, state, local government or school photo ID. If the photo ID does not show a current address, a second document showing proof of residency must be provided. Acceptable proof of residency documents may include a utility bill, a signed lease agreement, a checkbook, or any postmarked piece of mail showing the individual’s name and address. Children under the age of 16 must be accompanied by a parent or guardian in order to obtain a library card. Parents and guardians assume responsibility for the borrowing activities of the children they register. The initial library card issued to a patron is free. Any replacement card is $1.00. b. Circulation The following outlines loan periods for materials: HCBOC 082923 ws Pg. 92 5 Type of Material Loan Period Renewals Books and Audiobooks 21 days 2 renewals DVDs, BlueRay disks and periodicals 7 days Not renewable Additional material types may be available for lending, including technology, kits, and equipment. These materials may have varying loan periods and policies that are specific to the owning library branch. Patrons are encouraged to contact their local library for details and restrictions. Technology hardware such as hotspots and laptops may be disabled when overdue. 1. Renewals Renewals will not be processed for materials that are: ● On hold for another patron ● Checked out to an account with outstanding fines and/or lost items 2. Fines and Fees Harnett County Public Library does not charge fines for materials that are returned after their due date. However, borrowed materials are considered lost when they are more than 30 days overdue. The charge for any lost library material is the cost of the material. Lost item charges are removed if the lost item is returned in usable condition. Payments for lost items that are later returned are not refunded. The charge for damage to library material is determined as fairly as possible, usually after some research. III. Library Services The Harnett County Public Library provides materials, services, and programs that support the library’s mission to cultivate lifelong learning, empower individuals, and strengthen our community. a. Reference Services Reference services are intended to provide assistance on a specific topic such as job searching, reading recommendations, research, and technology. Any library patron may access these services, regardless of whether they disclose their reason for requesting them. There is no fee for reference services. Patrons requiring extended assistance with a topic are encouraged to arrange a one-on-one “Book-A-Librarian” appointment with a member of the library’s reference staff. Book-A- Librarian sessions may not exceed one hour unless otherwise arranged with staff. Sessions HCBOC 082923 ws Pg. 93 6 must be scheduled at least 24 hours in advance and are dependent upon staff availability. Patrons are expected to arrive on time for their scheduled sessions. Consistent tardiness and/or cancellations without advance notice may result in Book-a-Librarian privileges being revoked. Staff may not always be able to provide assistance on a particular topic. Staff does not provide medical, legal, financial, advanced technical, or business advice or opinions. b. Printing, Copying, Scanning, and Faxing Printing, photocopying, flat-bed scanning, and faxing services are available for public use. Fees for services are as follows: Printing and Copying 8.5x11” and 8.5x14” black and white $0.10 per side 8.5x11” and 8.5x14” color $1.00 per side 11x17” black and white $0.20 per side 11x17” color $2.00 per side ● Scanning ○ Free ● Faxing ○ Local and long distance: $0.25 per page b. Outreach Services The purpose of the outreach program is to provide basic public library services to nursing facilities, child care centers, and those who are unable to come to the county library due to injury, disability, or illness. Outreach services include: registering library users, lending materials, readers advisory service, general reference, material requests, and programming for preschool children in childcare centers. Outreach Services are provided by the Harnett County Public Library to the homes of persons who meet the criteria for homebound service as established by the Harnett County Public Library Board of Trustees. A recipient of homebound outreach services must meet one of the following conditions: • Has a condition resulting from an injury or illness restricting his/her ability to leave the residence except with the aid of supporting devices or the assistance of another person, or he/she has a condition which is such that it is medically contraindicated • Is 60 years of age or older and has no other means of getting to a library facility • May need temporary homebound services, such as someone who is suffering from extreme weakness after surgery or illness, and will be incapacitated for at least six weeks HCBOC 082923 ws Pg. 94 7 Exceptions to these conditions will be considered on a case-by-case basis by the Outreach Library Assistant and the Library Director. d. Interlibrary Loan (ILL) The Harnett County Public Library accepts responsibility for securing information beyond its collections and those of the NC Cardinal consortium by borrowing for patrons materials that the library cannot acquire. The library will adhere to the policies and procedures outlined in the Interlibrary Loan Code for the United States1 as set forth by the Reference and User Services Association of the American Library Association. The Harnett County Public Library does not charge for Interlibrary Loan. However, there may be late, damaged, or lost fees charged to patrons from the lending library should an ILL item not be returned on time, is returned damaged, or is never returned, which can bar patrons from using ILL or other Harnett County Public Library services until the charges are reconciled. e. Hours of Operation Library services are provided during the hours which best meet the needs of the citizens of the county and can be reasonably provided by the available staff. Those hours are as follows: Harnett County Main Library Located at 455 McKinney Parkway, Lillington, NC 27546 ● Monday - Thursday: 9:00 AM - 7:00 PM ● Friday: 9:00 AM - 5:00 PM ● Saturday: 9:00 AM - 1:00 PM Anderson Creek Public Library Located at 914 Anderson Creek School Road, Bunnlevel, NC 28323 The Harnett County Public Library facilitates a small collection of adult, teen and juvenile items inside the Anderson Creek Primary School Media Center. Access to the public library collection is subject to school schedules and closures. When Harnett County Public Schools are in session: ● Tuesday and Thursday: 4:00 PM - 7:00 PM ● Saturday: 10:00 - 2:00 Summer hours: ● Monday and Tuesday: 3:00 PM - 7:00 PM ● Wednesday, Thursday, and Saturday: 10:00 AM - 2:00 PM Angier Public Library Located at 28 N. Raleigh Street, Angier, NC 27501 ● Monday, Wednesday, and Friday: 9:00 AM - 5:00 PM ● Tuesday and Thursday: 9:00 AM - 6:30 PM 1 "Interlibrary Loan Code for the United States", American Library Association, September 29, 2008. http://www.ala.org/rusa/guidelines/interlibrary (Accessed February 7, 2023) Document ID: 10a585e3- de13-2484-5dc5-d1665a306a91 HCBOC 082923 ws Pg. 95 8 ● Saturday: 9:00 AM - 2:00 PM Boone Trail Community Center and Library Located at 8500 Old US Highway 421, Lillington, NC 27546 ● Monday and Tuesday: 2:00 PM - 8:00 PM ● Tuesday, Wednesday, and Friday: 2:00 PM - 6:00 PM Coats Public Library Located at 29 E. Main Street, Coats, NC 27521 ● Monday - Friday: 9:00 AM - 5:00 PM ● Monday, Wednesday, and Friday: 9:00 AM - 5:00 PM ● Tuesday and Thursday: 9:00 AM - 6:30 PM ● Second Saturday of the month: 9:00 AM - 1:00 PM Dunn Public Library Located at 100 E. Divine Street, Dunn, NC 28334 ● Monday - Wednesday: 9:00 AM - 6:00 PM ● Thursday: 11:00 AM - 6:00 PM ● Friday: 9:00 AM - 5:00 PM ● Saturday: 9:00 AM - 1:00 PM Erwin Public Library Located at 110 W. F Street, Erwin, NC 28339 ● Monday, Wednesday, and Friday: 9:00 AM - 5:00 PM ● Tuesday and Thursday: 9:00 AM - 7:00 PM ● First Saturday of the month: 9:00 AM - 1:00 PM 1. Holiday Hours The library observes the same holidays as other Harnett County offices. In addition, if a holiday is observed on a Monday, the library will be closed on the preceding Saturday. If a holiday is observed on a Friday, the library will be closed on the following Saturday; the only exception is Thanksgiving Saturday, during which the library will operate under standard Saturday hours. The library will close at 5:30 PM (if it is typically open after 5:00 PM) on the following days: ● The Wednesday before Thanksgiving ● The week of Christmas (if Christmas falls on Sunday, it will be the week before Christmas) ● New Year’s Eve (if it falls on a weekday) IV. Collection Development The Harnett County Public Library’s materials collection is developed and managed to meet the majority of the cultural, informational, educational, and recreational needs of the citizens of HCBOC 082923 ws Pg. 96 9 Harnett County. The library builds and maintains a patron-oriented collection by anticipating and responding to needs and expectations. Collection decisions are made in conjunction with strategic initiatives, including: ● Positioning the library as the preferred partner for lifelong learning ● Embracing diversity ● Developing library services that incorporate both physical and electronic collections ● Committing to excellence in service to improve effectiveness and remove barriers Library staff contributes to the development of patron-oriented collections by: ● Engaging in open, continuous two-way communication with library patrons and recognizing that individuals have different ways of expressing their needs based on age, language, economic status, culture, and other characteristics ● Interacting with patrons with understanding, respect, and responsiveness ● Handling all requests equitably ● Working in partnership with one another to understand and respond to community needs ● Understanding and responding to rapidly changing demographics, as well as societal and technological changes ● Recognizing that materials of varying complexities and formats are necessary to satisfy diverse needs of library users ● Balancing individual needs and broader community needs in determining the best allocation of collection budget for acquiring or providing access to materials and information ● Seeking continuous improvement through ongoing measurement ● Reviewing the collection on a regular basis to identify areas of community interest that may need to be strengthened a. Support for Intellectual Freedom The library provides an impartial environment in which individuals and their interests are brought together with the universe of ideas and information spanning the spectrum of knowledge and opinions. The Library Board of Trustees affirms the American Library Association’s Library Bill of Rights2, Freedom to View3, and Freedom to Read4 policy statements in support of acquiring and managing collections. 2 "Library Bill of Rights", American Library Association, June 30, 2006. http://www.ala.org/advocacy/intfreedom/librarybill (Accessed February 7, 2023) Document ID: 669fd6a3-8939-3e54-7577-996a0a3f8952 3 "Freedom to View Statement", American Library Association, May 29, 2007. http://www.ala.org/advocacy/intfreedom/freedomviewstatement (Accessed February 7, 2023) Document ID: 95444382-9c6c-e904-0962-be3aa96cdb5a 4 "The Freedom to Read Statement", American Library Association, July 26, 2006. http://www.ala.org/advocacy/intfreedom/freedomreadstatement (Accessed February 7, 2023) Document ID: aaac95d4-2988-0024-6573-10a5ce6b21b2 HCBOC 082923 ws Pg. 97 10 b. Selection Criteria Harnett County Public Library represents a broad demographic, with a patron base that can include infants to the elderly. Selection criteria for library collections take into account the various interests and needs of the patrons the library serves and supports the library’s mission to cultivate lifelong learning, empower individuals, and strengthen our community. In selecting materials and developing collections for adults, as well as children and teens, library staff includes materials that represent the broad range of human experience, reflecting the diversity not only of Harnett County but also the larger global perspective. Library collections will provide a broad range of opinions on current issues and will be available in a variety of formats, including print, audio-visual, and electronic. Collections contain popular works, classic works that have withstood the test of time, and other materials of general interest. Works are not excluded or included in the collection based solely on subject matter or on political, religious, or ideological grounds. In building collections, library staff is guided by the principle of selection, rather than censorship. Furthermore, the selection of a given item for the library’s collections should not be interpreted as an endorsement of a particular viewpoint. To build a collection of merit, materials are evaluated according to one or more of the following standards by staff who are qualified to do so because of education, training, experience, or job classification. An item need not meet all of these criteria to be acceptable: c. General Criteria ● Present and potential relevance to community needs ● Suitability of physical form for library use ● Suitability of subject and style for intended audience ● Cost ● Importance as a document of the times ● Relation to the existing collection and to other materials on the subject ● Attention by critics, reviewers, and media ● Potential user appeal ● Requests by library patrons d. Content Criteria ● Authority ● Comprehensiveness and depth of treatment ● Skill, competence, and purpose of the author ● Reputation and significance of the author ● Objectivity ● Consideration of the work as a whole ● Clarity ● Currency ● Technical quality ● Representation of diverse points of view HCBOC 082923 ws Pg. 98 11 ● Representation of important movements, genres, or trends ● Vitality and originality ● Artistic presentation and/or experimentation ● Sustained interest ● Relevance and use of the information ● Effective characterization e. Special Considerations 1. Electronic Information Sources Electronic resources are evaluated according to one or more of the following standards: ● Ease of use of the product ● Availability of the information to multiple simultaneous users ● Equipment needed to provide access to the information ● Technical support and training ● Availability of the physical or virtual space needed to house and store the information or equipment ● Availability in full text 2. Textbooks Professional and specialized materials, such as legal, medical, and religious works are purchased if they are shown to be of general interest. The library does not purchase textbooks or other materials for formal courses of academic study unless they provide the best or only source of information on a subject, or to complement an existing area with another perspective. 3. Self-Published Works Self-published books are considered on a case-by-case basis, when they fit the scope of the library’s collection and meet our selection criteria as outlined above. A positive review in one or more major review journals, such as Library Journal, School Library Journal, Kirkus Reviews, Booklist, and/or Publisher’s Weekly is the best way to bring a title to the library’s attention. f. Selection of Materials on Controversial Topics A balanced collection attempts to represent all sides of controversial issues as far as the availability of materials, space, and budget allow. Selection is based upon criteria stated in this policy. The ethnicity, religion, race, identity, or political views of an author or creator; offensive language; depictions or descriptions of violence or sexually explicit activity; controversial content of an item; or endorsement or disapproval by an individual or group in the community does not cause an item to be included or excluded from the library’s collection. The Harnett County Public Library contains materials that some patrons may find objectionable. The library may also omit from the collection materials that some patrons feel HCBOC 082923 ws Pg. 99 12 are important. In either case, the library has procedures that patrons may use in requesting the consideration or reconsideration of materials (see Appendix I). g. Collection Maintenance and Deselection The library continually withdraws items from the collection, basing its decisions on a number of factors, including publishing date, frequency of circulation, physical condition, community interest, availability of newer or more valid materials, and space. Items dealing with local history are an exception, as are certain classics and award-winning books. Fiction that was once popular but no longer in demand and non-fiction books that are no longer useful are withdrawn from the collection. Withdrawn books are donated to the Friends of the Library for book sales. The proceeds from such sales are used for the benefit of the library. Books that are not sold will be recycled at the discretion of the Friends of the Library. h. Reconsideration The library fully endorses the principles documented in the Library Bill of Rights and the Freedom to Read Statement of the American Library Association. Materials available in the library present a diversity of viewpoints, enabling citizens to make informed choices necessary in a democracy. The library also selects a wide variety of library materials that satisfy the diverse interests of our community. The library upholds the right of the individual to secure these resources, even though the content may be controversial, unorthodox, or unacceptable to some. The library’s varied collection is available to all; however, it is not expected that all of the collection will appeal to everyone. Patrons who wish to request the withdrawal or reclassification of materials currently owned by the library are encouraged to discuss their concerns with a library manager or the Library Director. If the patron is not satisfied with the response to their request, the manager or Director will provide the patron with information and a form to request formal reconsideration of the library resource (see Appendix I). Withdrawn books are donated to the Friends of the Library for book sales. The proceeds from such sales are used for the benefit of the library. Books that are not sold will be recycled at the discretion of the Friends of the Library. i. Scope of Collection The scope of library collections varies by location. The Harnett County Public Library System has locations that range in size from small neighborhood libraries to large, more centrally located sites within Harnett County. Due to size and space limitations, the variety of materials available at each location differs. The Harnett County Public Library System has high-interest materials in various formats supporting all areas of the collection as a whole. While some materials may not be held in every library's collection, all materials are available to all library card holders. ● Smaller locations have collections that consist primarily of high-interest materials. ● Medium-sized locations have collections that consist primarily of high-interest materials, as well as more mid-range authors, titles, and subject areas. HCBOC 082923 ws Pg. 100 13 Larger-sized locations have collections that consist of high-interest materials, as well as a wider range of unique authors, titles, and subject areas, including older titles with lasting value. V. Gifts and Donations Gifts and donations of materials are reviewed using the same selection criteria as purchases (see Section IV). The library reserves the right to dispose of any gifts that are given to the library. The library will determine how to best incorporate such materials into the existing collections. Materials not added to library collections may be used for programs or given to other local organizations such as schools, senior centers, or Friends of the Library groups. Gifts received by the library that are not added to the library’s collection will be forwarded to the appropriate Friends of the Library group for their disposition at a future sale. The proceeds from this sale will accrue directly to the benefit of the library, in a fashion consistent with accepted library policies and services as determined by the Board of Trustees. Any items unsold by the Friends of the Library may then be donated to another organization or recycled. Patrons may request a receipt indicating the monetary value of gifted material they have voluntarily presented to the library. Donors are responsible for reporting the value of their material. Funds may be given to acquire materials recommended by library staff as prescribed in this policy, or for purchase of specific items suggested by the donor. When the library receives a cash gift for the purchase of materials, the library must make the selection with the general selection principles outlined in this policy (see Section IV). VI. Internet Use & Library Devices Essential to the mission of the Harnett County Public Library is ensuring that the people of Harnett County have the right and means to free and open access to ideas and information which are fundamental to a democracy. The library will protect intellectual freedom, promote literacy, encourage lifelong learning, and provide library materials and information services to the public. Use of the Internet and Internet-connected devices is managed in a manner consistent with the library's policies on public behavior and child safety (see Sections VIII-IX). To ensure that the use of the Internet and Internet-connected devices is consistent with the mission of the Harnett County Public Library, the following regulations apply: a. Public Computer Access The library offers access to Internet-connected public computers so that users can connect with informational, educational, recreational, and cultural resources beyond the scope of the library’s physical collection. These are the guidelines for public computer access: ● Patrons may sign in to public computer terminals with a Harnett County Public Library card or a guest pass. HCBOC 082923 ws Pg. 101 14 ● Guest passes are available to non-library members. Guests must present a valid photo ID to request a guest pass. ● Users are given 60 minutes of computer use per day. ● Computers automatically log off after 10 minutes of inactivity, and 10 minutes before the library is scheduled to close. ● Library staff may limit computer use as time and demand necessitate. ● Users are responsible for all printing costs (see Section III.b.). ● Use of personal storage media, such as a USB drive, is permitted under the guidelines included in the “Patron Responsibilities” listed below. b. Wireless Internet Access Wireless Internet (WiFi) service is free of charge and is accessible during the library’s normal hours of operation. As with our public access computers, the wireless network is filtered in compliance with state and federal regulations. Library users may also be able to access non- library wireless networks within the library. Use of these networks within library facilities is also subject to state and federal regulations as well as this policy. Like most public wireless “hotspots,” the library's wireless network is not secure. Information sent to or from your laptop can be intercepted by anyone with a wireless device and the appropriate software. We strongly encourage users to observe standard security practices with their passwords and credit cards. Users should also make sure their devices have the latest virus protection software and system patches installed. Users should also note: ● There is no guarantee that all wireless devices will work with the network. ● Use of the wireless network is entirely at the risk of the user. ● The library assumes no responsibility for the safety or security of a patron’s equipment resulting from the connection to the wireless network. ● The library is not responsible for any losses incurred from using the wireless network. ● Staff can provide general information or handouts for connecting to the wireless network but cannot troubleshoot problems with your network equipment or make changes to the configuration or settings of your equipment. c. Content Filtering Use of library Internet and Internet-connected devices is made possible through facilities, equipment, and communications technology purchased with public funds. The Children’s Internet Protection Act (CIPA)5 requires libraries receiving such funding to install filters (software that blocks access to Internet material containing obscene visual depictions, contain child pornography, or are harmful to minors) on its Internet and Internet-connected devices. In compliance with the Children's Internet Protection Act, the library has installed filters on all 5 “Children’s Internet Protection Act (CIPA)”, Federal Communications Commission, December 30, 2019. https://www.fcc.gov/consumers/guides/childrens-internet-protection-act (Accessed February 7, 2023). HCBOC 082923 ws Pg. 102 15 public Internet terminals and devices. This filter will attempt to impede access to those graphic images and materials defined as harmful to minors in the North Carolina General Statutes § 14-190.1–14-190.15. Filtered content includes, but is not limited to, material that is: ● Obscene ● Child pornography ● Harmful to minors ● Malware ● Malicious software and actions ● Phishing ● Spyware Filtering is imperfect and may restrict access to legitimate research sites. Also, filtering does not guarantee that all proxy sites, obscene materials, and sites that pose security risks will be blocked. Patrons may request that a website be reviewed to be blocked or unblocked by contacting the library. The library has no control over the content on the Internet and is not responsible for information that is inaccurate, incomplete, or illegal. The library is not responsible for any material transmitted electronically by users of its public Internet terminals or devices. d. Patron Responsibilities The library prohibits any unlawful use of the Internet by staff or users. The following actions will not be allowed: ● Users may not engage in activities that violate state or Federal laws regarding public display of pornography, cyberstalking, identity theft, fraud, etc. ● Users may not attempt unauthorized access (including hacking) to any computer system. ● Users may not violate copyright laws or software license restrictions. ● Users may not make unauthorized disclosure of, use of, or dissemination of a minor’s personal information by means of the Internet, e-mail or any other electronic technology. e. Parent and Guardian Responsibilities As with other library materials, restriction and monitoring of a child’s access to the Internet is the responsibility of the parent/legal guardian. Parents of minor children are responsible for the child’s use of library Internet and Internet-connected devices. f. Privacy The library intends that all library staff and patrons benefit from the above resources while remaining within the bounds of safe, legal, and responsible use. Patrons, staff, and other users have no expectation of privacy in anything they create, store, send, delete, receive, or display HCBOC 082923 ws Pg. 103 16 when using the library’s network, devices, Internet access, or other technological resources owned or issued by the library, whether the resources are used at the library or elsewhere, and even if the use is for personal purposes. Users should not assume that files or communications created, transmitted, or displayed using library technological resources will be private. The library may, without notice, monitor, track, and/or log network access, communications, and use. Such purposes may include but are not limited to, maintaining system integrity, security, or functionality, ensuring compliance with library policy and applicable laws and regulations, protecting the library and Harnett County from liability, and complying with public records requests. g. Limitation of Liability Harnett County Public Library makes no guarantee that the functions or the services provided by or through the library networks will be error-free or without defects. The library will not be responsible for any damage you as a user may suffer, including, but not limited to, loss of data or interruptions of service. The library is not responsible for the accuracy or quality of the information obtained through or stored on the system. The library will not be responsible for financial obligations arising through the unauthorized use of library terminals, devices, or services. The use of the wireless network indicates agreement with these terms and conditions. Violations of these rules may result in loss of access as well as appropriate legal action. Providing access to information on the Internet does not necessarily constitute an endorsement of the content of any of that information by the Harnett County Public Library system. VII. Library Staff and Board of Trustees a. Staff and Board Relationships The Library Board of Trustees has official authority to supervise and formulate policies for the library. The Board delegates to the Library Director the administrative responsibility of the library and all its services. The Library Director serves as the liaison between the County Manager, County Commissioners, the Library Board of Trustees, and library staff. The Library Director is responsible for determining the needs of the library public by regularly undertaking a planning process to set goals and objectives. The Library Director serves as secretary for the county library Board of Trustees, which meets quarterly, or as needed. The Board consists of eleven members. The municipalities Lillington, Angier, Coats, Erwin, and Dunn, which have entered into library contracts with Harnett County, are each represented by one person. The Anderson Creek Public Library and Boone Trail Community Center and Library are each represented by one person. The five remaining members are at- HCBOC 082923 ws Pg. 104 17 large seats representing each of Harnett County’s five voting districts and as many ex-officio Harnett County Board of Commissioners seats as deemed appropriate by the Commissioners. The Board assists in the development and sustainment of the Harnett County Library System and library service throughout Harnett County and periodically reviews and adopts library policies. The Library Director assumes full responsibility for the staff of the library. With advisement from the County Manager, the Library Director has authority to hire and dismiss personnel. No important library business shall be transacted between any individual member of the staff and the Library Board or the County Commissioners without the knowledge of the Library Director. b. Relation to Government Officials and Financial Support The Library Board of Trustees recognizes that adequate financial support is basic for good library services; and as the legally appointed governing board, it accepts the responsibility for securing this support. The Library Board of Trustees also acknowledges its responsibility to make periodic reports to the governing officials. These reports will cover services rendered and will include new services for which need is recognized. The Library Director monitors the budget using the county automated finance system. The authority delegated by the government unit to the Library Board will not be relinquished because of political or financial pressure; nor will it be used in a high-handed and arbitrary manner by the Library Board. The following authorities have been officially delegated to the library Board of Trustees: • To formulate and adopt programs, policies, and regulations for the government of the library • To make recommendations to the governing body concerning the construction and improvement of buildings and other structures for the library system • To supervise and care for the facilities of the library system • To establish a schedule of fines and charges for late return of, failure to return, damage to, and loss of library materials, and to take other measures to protect and regulate the use of such materials • To extend the privileges and use of the library system to nonresidents of the county on any of the conditions the board may prescribe • To otherwise advise the board of commissioners on library matters The Board of Trustees shall make an annual report on the operations of the library to the Harnett County Commissioners and shall make an annual report to the North Carolina State Library as required by North Carolina General Statutes § 125-5. If the Board of Trustees is abolished, the County Commissioners shall make the annual report to the State Library. HCBOC 082923 ws Pg. 105 18 VIII. Code of Conduct It is the policy of the Harnett County Public Library to offer the full range of library service to all residents of the community, regardless of age, sex, ethnicity, religion, race, identity, or economic status, etc. The library intends to provide its services with a minimum of regulations and restrictions, adopting only those which are absolutely essential to the library's operation. Library users are expected to conduct themselves in a manner respectful of themselves, staff, other library users, and library resources and facilities. Therefore, it is the policy of the Library Board of Trustees to support the library staff in their efforts to maintain in the library system a safe, quiet, pleasant environment that is free from disorderly conduct, nuisances, and unnecessary disturbances. To ensure the successful implementation of this policy, the Board holds that the following are examples of unacceptable behavior: • Harassment, assault, or threatening of patrons or staff, whether physical, sexual, verbal, or otherwise, including fighting • Any illegal acts or conduct in violation of a federal, state, or local law, ordinance, or regulation, including drug use and distribution, and solicitation of sexual acts • Engaging in disorderly conduct or committing a nuisance in the library or on library property, or unreasonably disturbing library users • Obscene, abusive or derogatory language • Following staff or users around the building, or other harassing or intimidating behavior • Carrying weapons of any kind • Willful destruction or theft of, or damage to any library property • Blocking or in any way interfering with the free movement of any person or persons • Bringing animals other than service dogs into the building • Consumption of food or drink in any unauthorized place • Removal of any library property from the building without authorization through established lending procedures • Soliciting or sales of any kind • Distribution of leaflets or posting of notices in areas not authorized for this purpose (see Section XI) • Use of library telephones not authorized by library personnel • Unauthorized rearranging of any library furniture or equipment from one location to another • Noisy behavior that is disruptive to others such as loud talking, horseplay, and use of sound on laptops, mobile phones and other mobile devices without headphones • Dispensing of chemical or noxious substances, including pepper spray, stink bombs, fireworks, mace and tear gas HCBOC 082923 ws Pg. 106 19 • Smoking anywhere in or within 50 feet of a building • Violation of Internet Use & Library Devices policy (see Section VI) • Failure to wear shirts and shoes in the library at all times Incidents of unacceptable behavior may result in an oral or written warning. An individual may be asked to leave immediately and may be permanently banned from library properties at the library’s discretion in cases of a failure to comply with a warning, recurring violations, illegal acts or conduct, or behavior that threatens the health, safety, or well-being of library staff and guests. Violations of law will be referred to local law enforcement when necessary and criminal behavior will be prosecuted under the law. IX. Safe Child Policy The Harnett County Public Library is dedicated to providing a safe and welcoming environment for families and children. To support the library’s mission to cultivate lifelong learning, the library offers designated spaces, programs, services, and resources for children. The library neither supervises children nor acts in loco parentis, therefore the following Safe Child Policy guidelines help staff navigate occasions in which children in the library lack supervision. a. Unattended Child The safety of children left alone at the library is one of serious concern to library staff. At all times the legal responsibility for the supervision, care, and behavior of children lies with the parent, guardian, or designated caregiver. Library staff cannot be responsible for children who are unattended, and/or demonstrating inappropriate behavior. Children in the library should always be accompanied by a parent, legal guardian, or assigned caregiver that is at least 16 years of age, and who acknowledges responsibility for the child according to these guidelines: • All children should have a means by which to contact a parent, guardian, or designated caregiver in case of an emergency. • All children ages 7 and under must be supervised by a parent, guardian, or designated caregiver who must remain in the immediate vicinity of the child(ren) at all times. • Children ages 8-12 must have a parent, guardian, or designated caregiver in the Library building with them at all times, though it is not necessary for the parent, guardian, or designated caregiver to be in the immediate vicinity of the child(ren). • It is not necessary for children over the age of 8 to be accompanied into a library program by a parent, guardian, or designated caregiver unless otherwise indicated. However, a parent, guardian, or designated caregiver must be present in the library building during the entirety of the program. • Children ages 13 and older may use the library on their own, provided they comply with all Library rules and policies. HCBOC 082923 ws Pg. 107 20 X. Meeting Spaces As a service to the community, the Harnett County Public Library offers a variety of meeting and study spaces for use by the public. Meeting spaces vary by library branch; users are encouraged to contact their local library for details and restrictions. Permission to use a meeting space does not imply the library’s endorsement of the goals, policies, or activities of any individual group or organization. The library does not endorse the viewpoints of meeting space users and may not appear to do so in publicity for meetings. Meeting spaces may be reserved free of charge on a first-come, first-served basis as resources allow. Reservation procedures vary by library branch; users are encouraged to contact their local library for booking information. Reservations for meeting spaces located at the Harnett County Main Library in Lillington can be made on the library’s website. a. Allowed Types of Use ● Events that are educational in focus, including study groups, seminars, and workshops ● Business meetings ● Civic meetings ● Cultural events ● Public-information events b. Prohibited Types of Use ● Regular meetings of a club or group unless authorized ● Private social functions, including parties and showers ● Musical performances unless authorized ● For-profit promotional, commercial, or sales events ● Activities that would tend to incite or produce imminent lawless action, are obscene, defamatory, or are promoting false and misleading information c. Guidelines for Meeting Space Use ● Meetings may not disrupt the use of the facility by others, and persons attending the meeting are subject to all library regulations and policies, including the Code of Conduct (see Section VIII). The library is authorized to deny further use of the meeting spaces to individuals or groups that violate the library’s policies and procedures. ● Meeting spaces may be used during normal operating hours, up to 30 minutes before closing. Meetings may not be held outside of normal operating hours unless authorized. ● Reservations for meeting spaces can be made up to 90 days in advance. ● Reservations that are not claimed within 30 minutes of the reservation start time will be released for use by other users. ● All meetings must be open to the public but may require pre-registration. HCBOC 082923 ws Pg. 108 21 ● No fees, dues, or donations may be charged or solicited from persons attending meetings in library meeting spaces unless authorized. ● Equipment, supplies, or personal effects cannot be stored in the library’s meeting spaces before or after use. ● Meeting spaces must be left in clean and orderly condition. ● Signs, banners, or flyers may not be attached to any wall, ceiling, or library property without authorization. ● Light refreshments are allowed in meeting spaces so long as the space is left in clean and orderly condition. XI. Community Information The public library is a public forum for ideas and information. Therefore, the display of posters, pamphlets, and flyers by the public is permissible in designated areas. The permission to use the designated spaces does not constitute an endorsement by library staff, the Library Board of Trustees, or the Board of Commissioners. The following guidelines apply: • Public posters, pamphlets, and flyers can be displayed on a first-come, first-served basis as space permits on designated library bulletin boards, or spaces set aside for this purpose. • Materials other than posters, pamphlets, and flyers must be delivered to library staff for permission to post. • Materials should not exceed 8½ x 14” in size unless authorized. • One item is permitted per event or function. Items are normally posted for 2 weeks depending on the volume of requests. Notices of events must be removed after the date of the event. • As space is available, some limited advertising for local enterprises such as babysitting, lawn care, etc. may be posted with prior authorization. o Materials will not be posted if they are defamatory, harassing, contain threatening messages or graphics, or may reasonably be construed as obscene as defined by law. Any questions regarding this policy should be referred to the Library Director. Final authority rests with the Director. XII. Privacy Policy The Harnett County Public Library is committed to protecting users’ privacy. The library strives to collect the least amount of personally identifiable information as possible and avoids creating unnecessary records. We do not share personally identifiable information with third parties unless served with a valid subpoena, by court order, or where otherwise required by law. The library follows North Carolina General Statutes § 125 Article 3: Library Records, which requires all public libraries in North Carolina to guarantee the privacy of user records. HCBOC 082923 ws Pg. 109 22 a. What Information Does the Library Collect? The library collects both personally identifiable information (PII) and anonymous information in order to provide library services to users. Personally identifiable information is any information that could potentially identify a specific individual. The library strives to collect the least amount of personally identifiable information possible in order to provide services. We avoid creating unnecessary records. The personally identifiable information collected by the library may include: • Name • ID number (such as a driver’s license) • Street/mailing address • Home/cell phone number • Cell phone carrier • Email address • Date of Birth • Library barcode number • Items currently checked-out, requested, canceled holds, and interlibrary loans • Overdue items (until returned) • Fine history • Sign-up information for library classes, events, and services Anonymous information is information that does not specifically identify an individual. The anonymous information collected by the library for statistical and website optimization purposes may include: • URL (uniform resource locator) of the website you visited previous to the library’s website (i.e., referral website) • Domain names and/or IP addresses (numbers automatically assigned to your computer whenever you are connected to the Internet) • The browser version you are using to access the website • Hardware and software type and language • Cookie data • Date and time of requests • Demographic data • Interaction data • Page views, click data, and navigation flow b. Who Has Access to Data? All library user records are confidential. Library records may only be disclosed to: • Library staff performing job duties • Cardholders upon proof of identity • Anyone with the library card number (Patrons should only share their card number with people they trust. Lost or stolen cards should be reported immediately.) • Law enforcement with a valid subpoena, national security letter, or warrant HCBOC 082923 ws Pg. 110 23 c. Library Materials and Borrowing History The library does not keep a record of users’ borrowing history beyond operational requirements. Once a patron returns an item, it is removed from their account. Items with lost or damaged fees will remain on users’ accounts until they are resolved. Under no circumstances will library staff answer a third-party inquiry into the circulation or request history of a patron. Furthermore, it is the policy of the library not to yield any information about its patrons or their reading history to any agency of government, whether local, state, or federal, without a valid subpoena, national security letter, or warrant. Radio Frequency Identification (RFID) technology is used to check out library materials, keep a record of the library collection, and secure the collection from theft. RFID tags attached to items only contain the barcode number of the item. No personal library user or transaction information is stored on the RFID tag. d. Public Computers and Wireless Network The library does not keep a record of your activities on any public computer or on our wireless network. Any record of browsing history and activities on our public computers or wireless network is removed when you log out or disconnect. Information about your public computer reservation (library card number, computer number, reservation time, and session duration) is purged within 24 hours. e. Surveillance Cameras Several libraries have security cameras outside and/or inside the library building. Video is only available to view by supervisory staff and Harnett County IT. Surveillance footage is governed by public records law and all or some of the footage may be subject to disclosure. All such requests must be in writing and submitted to the Harnett County Legal Department for review. f. Library Website 1. HTTPS The library’s website is encrypted with HTTPS. All communications between a user’s browser and the library’s website are private. User account and catalog searching are also encrypted. 2. Cookies Some library applications use what are called “cookies.” A cookie is a small file created by a website and saved by the browser each time a website is visited. Cookies are stored on the user’s computer and can transmit personal information. Cookies are used to remember information about preferences and customization on the pages a user visits. Users can refuse to accept cookies, disable cookies, and remove cookies from their hard drive by following the instructions provided by the browser. Some third-party services may not work if cookies are disabled. HCBOC 082923 ws Pg. 111 24 3. Non-library Websites Non-library websites may be linked through the library’s website and may not follow the same privacy policies as the library. Non-library websites include some of the links from our Electronic Resources, Local Info & History, and Job Help pages, and others dispersed throughout the library website. Visitors to such sites are advised to check the privacy statements of the sites and to be cautious about providing personally identifiable information without a clear understanding of how the information will be used. g. Data and Network Security The library is committed to data security and keeping personally identifiable information that is collected by the library’s systems safe. The library monitors network activity to identify unauthorized attempts to upload or change information or otherwise cause damage. The library operates using secure data networks protected by industry-standard firewalls and password protection systems. Only authorized individuals have access to the information provided by our users. h. Children’s Privacy The safety and privacy of children are very important to the library. As with all other patrons, personal information collected from children by the library is not shared with any non- contracted agency or vendor. The library encourages parents to take an active role in their children’s Internet use and to teach them about the importance of not revealing personal information online. i. Third-Party Vendors The library works with third-party vendors to provide online learning, digital collections, streaming media content, analytics, and more. These third-party vendors include providers like Overdrive/Libby, NewsBank, Facebook, Instagram, NC Live databases, and more. When a user leaves the library website, their interaction with these systems will be governed by their privacy policies. Some of these vendors may collect and share information users provide to them or require users to create a personal account to use their services. Check the vendor’s policy statement and terms of service to learn more about how your data is tracked, stored, and used. HCBOC 082923 ws Pg. 112 25 Appendix I - Request for Reconsideration of Library Material Form Request for Reconsideration of Library Material The Board of Trustees of the Harnett County Public Library has established a materials selection policy (see Service Policy of the Harnett County Public Library System, Section IV.b) and a procedure for gathering input about particular items. Completion of this form is the first step in that procedure. If you wish to request reconsideration of a resource, please return the completed form to the Library Director. Date Name Street Address City State/Zip Phone Email Who do you represent? ▢ Self ▢ Organization ____________________________ 1. Resource on which you are commenting: ▢ Book/eBook ▢ Movie ▢ Magazine ▢ Audio Recording ▢ Digital Resource ▢ Game ▢ Newspaper ▢ Display/exhibit ▢ Other (explain) Title Author 2. What brought this resource to your attention? HCBOC 082923 ws Pg. 113 26 3. Have you examined the entire resource? If not, what section(s) did you review? 4. What concerns you about the resource? Cite pages or scenes. (Use other side or additional pages if necessary) 5. Are there resource(s) you suggest to provide additional information and/or other viewpoints on this topic? 6. What action are you requesting the committee consider? HCBOC 082923 ws Pg. 114 27 Appendix II - Request for Consideration of Material Not Held Form HCBOC 082923 ws Pg. 115 Page 1 of 7 Mid-Carolina Local Workforce Development Area Chief Elected Official Board (CEOB) Agreement This Chief Elected Officials Agreement hereina�er called AGREEMENT is entered into by and among the North Carolina Coun�es of Cumberland, Harnet, Montgomery, Moore, and Sampson, each of which is designated as a Local Government, to define the rights and du�es of the Local Governments in their coopera�ve oversight of the workforce development programs authorized by the Federal Workforce Innova�on and Opportunity Act (WIOA), Public Law 113- 128. This AGREEMENT is intended to comply with WIOA Sec�on 107(c)(I)(B)(i) providing that, where there exist mul�ple units of local government within a designated Local Workforce Area, the Chief Elected Officials of those governments are to enter into an AGREEMENT which defines their general rights, roles, and responsibili�es. A.Designa�on of Local Workforce Area There is hereby established a Chief Elected Officials Board, hereina�er referred to as the CEOB, to provide for the effec�ve planning, coordina�on, and implementa�on of the employment and training system within the Mid-Carolina Local Workforce Area, pursuant to the provisions of WIOA and applicable federal and state regula�ons. The above-listed local governments have together been designed by the State of North Carolina as a Local Workforce Area for purposes of receiving WIOA funds from the State, establishing local service delivery systems and overseeing customer services authorized under WIOA. Should any other unit of general local government (defined as a poli�cal subdivision of the State that has the power to levy taxes and spend funds and has general corporate and police powers) pe��on for inclusion in this Local Area and receive approval therefore from the State of North Carolina, this AGREEMENT shall be amended. Upon no�fica�on to the CEOB that such local government shall be iden�fied and included as a member of the Local Area shall be adjusted accordingly. Local government exclusion process in iden�fied in WIOA Sec. 106 and 20 CFR 679.220 – 679.250. B.Establishment of the Chief Elected Officials Board There is hereby established a Chief Elected Officials Board, which shall perform the du�es of the Chief Elected Officials described in WIOA, as further described herein. Records of CEOB no�ces, ac�ons, mee�ngs, or commitee mee�ngs or related documenta�on shall be retained at the Local Workforce Area administra�ve office. C.Chief Elected Officials Rights and Responsibili�es 1.CEOB Representa�on Each Chief Elected Official may appoint a member of the county board to represent the interests on the Chief Elected Officials Board. Appointments to the CEOB must be made in wri�ng to the CEOB Chair. Item 7 HCBOC 082923 ws Pg. 116 Page 2 of 7 2. Fiscal Responsibility The Local Government shall be liable to the State or Federal governments from non- WIOA funds any amounts determined to have been a misappropria�on of funds as provided in WIOA Sec�on 184(d), upon a determina�on by the Secretary, United States Department of Labor, that the misappropria�on is due to a) willful disregard of the Act and accompanying rules and regula�ons, b) gross negligence, or c) failure to observe accepted standards of administra�on (referred to as an audit exception or an administrative finding which determina�on is required by WIOA to be preceded by no�ce and opportunity for hearing. In the event WIOA expenditures are disallowed and Chief Elected Officials are unsuccessful at obtaining repayment from the Mid-Carolina Workforce Development Board, each county shall be responsible for a por�on of any such liability. To manage any such required repayment of misappropria�on(s), all of the coun�es represented hereby assume responsibility to make the required payment(s) required under WIOA. Reimbursement shall be made from each Local Government in propor�on to the total popula�on of each such Local Government in comparison to the total popula�on of the Local Area at the �me the misappropria�on(s) occurred. D. Chief Elected Officials Board Designa�on and General Responsibili�es 1. There is hereby established a Chief Elected Officials Board (CEOB) to provide for the effec�ve planning, coordina�on and implementa�on of the employment and training system within the Mid-Carolina Workforce Development Area, pursuant to the provisions of WIOA and applicable federal and state regula�ons. 2. CEOB shall establish by-laws to include how they will conduct business on behalf of the Chief Elected Officials of the Mid-Carolina Local Workforce Area. By-laws must include term limits, vacancies, conflict of interest, mee�ng schedule and quorum establishment. (By-laws atached) 3. To fulfill their oversight responsibili�es under WIOA, the CEOB shall receive from its designated Subrecipient the following informa�on: a. Reports and other documents that summarize the current financial condi�ons of all WIOA grants awarded to the Mid-Carolina Local Workforce Development Area. b. Reports and other documents that summarize current program performance in Mid-Carolina Local Workforce Development Area against the nego�ated performance standards required under WIOA, including whether the Local Area is mee�ng, exceeding, or failing to meet each performance standard. c. Reports and other documents that summarize known compliance issues or concerns along with an explana�on of any out-of-compliance no�ces received for any program for which the Chief Elected Officials retain ul�mate financial HCBOC 082923 ws Pg. 117 Page 3 of 7 liability. E. Designa�on of Grant Subrecipient and Fiscal Agent The Paymaster, Fiscal Agent, and Grant Subrecipient is the Mid-Carolina Regional Council. The Workforce Execu�ve Director for Mid-Carolina Local Workforce Development Area is employed by the Mid-Carolina Regional Council with CEOB approval. F. CEOB Responsibili�es 1. The responsibili�es of the CEOB under WIOA include, but are not limited to, the following: a. Appoint members to the Local Board in accordance with WIOA Membership requirements. In the event that a board member resigns prior to the comple�on of the appointed term, the CEOB Chair will send leters to economic development, labor organiza�ons, industry associa�ons and other business organiza�ons seeking nomina�ons to fill the vacancy with an individual with similar creden�als. Upon receipt of a nomina�on the full CEOB will consider the nomina�on. The CEOB will forward all Mid-Carolina Local Workforce Development Board appointments to the State of North Carolina within 30 days of the appointment. b. Serve as Grant Recipient and assume fiscal liability for grant funds for WIOA Title I Adult, Dislocated Worker, and Youth programs; as well as other such federal or state workforce funds as may be awarded. c. Approve Board expense budget for carrying out the responsibili�es of the Mid- Carolina Local Workforce Development Board. d. Provide comprehensive oversight of the ac�vi�es of the Mid-Carolina Local Workforce Development Board. e. Ensure that local area partnerships are func�oning effectively. 2. In partnership with the Mid-Carolina Local Workforce Development Board: a. Par�cipate in the development of the Mid-Carolina Local and Regional Workforce Plan. b. Conduct oversight of One-Stop delivery system, youth ac�vi�es, and employment and training ac�vi�es. c. Select One-Stop Operators and eligible service providers and oversee compliance and con�nuance improvement and may subsequently terminate these for cause. d. Approve the Agreement between the Local Workforce Development Board and the HCBOC 082923 ws Pg. 118 Page 4 of 7 One-Stop Operator(s). e. Par�cipate with the performance standards negotiations between the Local Workforce Area and the State of North Carolina. 3. In partnership with the Governor of North Carolina: a. Agree on whether the Workforce Development Board may provide WIOA Title I Adult and Dislocated Worker Career Services, Youth Services, or serve as One- Stop Operator in accordance with WIOA guidelines and the State of North Carolina laws, policies, and procedures. b. Nego�ate waiver requests as needed. G. Appointments to the Mid-Carolina Local Workforce Development Board The Chief Elected Officials have the exclusive responsibility to appoint members to the Mid- Carolina Local Workforce Development Board from individuals recommended or nominated by each class of membership. 1. The Chief Elected Officials shall insure that private sector Mid-Carolina Local Workforce Development Board Members are nominated �mely to expedite approval of these nominees by the State of North Carolina. 2. The Chief Elected Officials shall nominate members to ensure that at all �mes a majority of Mid-Carolina Local Workforce Development Board membership (minimum 51%) are business representa�ves which represent business owners, chief execu�ve officers, and other execu�ves with op�mum policy making or hiring authority. At least two of the business representa�ves must represent small businesses as defined by the Small Business Administra�on. Chief Elected Officials shall seek business nomina�ons from local business organiza�ons and trade associa�ons. 3. The Chief Elected Officials shall nominate members to ensure that at all �mes not less than 20% of the Mid-Carolina Local Workforce Development Board membership are workforce representa�ves which represent labor organiza�ons, joint labor-management or union affiliated registered appren�ceship programs, community-based organiza�ons that have demonstrated experience and exper�se addressing the employment, training or educa�on needs of individuals with barriers to employment, and representa�ves of organiza�ons that have demonstrated experience and exper�se in addressing the employment, training and educa�on needs of eligible youth, including out-of-school youth. 4. The Chief Elected Officials will determine if any addi�onal members shall be appointed beyond those minimally required by WIOA or the State of North Carolina. If any such appointments are made, the 51% business representa�ve membership and 20% labor representa�ve membership requirement shall be maintained. HCBOC 082923 ws Pg. 119 Page 5 of 7 5. Any Chief Elected Official serving on the Mid-Carolina Local Workforce Development Board as a private sector member will be counted as an appointment from the serving Chief Elected Official’s county. 6. The Chief Elected Officials shall agree on the public sector appointments to the Mid- Carolina Local Workforce Development Board. These appointments shall be made to assure geographical balance through the Mid-Carolina Local Workforce Development Area. 7. Appointments shall be in accordance with the Mid-Carolina Workforce Development Board By-Laws that are atached hereto. 8. Members may con�nue to serve on the Mid-Carolina Workforce Development Board un�l: a. Their term of office expires; however, the member may con�nue to serve un�l the replacement nominees’ required documents are approved and confirmed in wri�ng by the State of North Carolina. b. The classifica�on under which they were appointed changes. c. The appointment is revoked by the appoin�ng Chief Elected Official. d. The member becomes incapacitated or otherwise unable to complete their term of office. e. The member is no longer eligible based on atendance requirements outlined in the Mid-Carolina Local Workforce Development Board By-Laws. f. The member resigns. 9. Vacancies shall be filled in a �mely manner and in accordance with WIOA requirements and the State of North Carolina policies and/or procedures. 10. The Chief Elected Officials shall perform an annual assessment of the Mid-Carolina Local Workforce Development Board’s membership and performance to ensure that the Board is performing adequately and in accordance with the direc�on and guidance provided by the Chief Elected Officials. H. Amendment This AGREEMENT may be amended only upon compliance with the following procedure: 1. The text of the proposed amendment shall be presented to the CEOB for review at a properly no�ced mee�ng thereof, and shall therea�er be provided to each Local Government, at least thirty (30) days before the mee�ng of the CEOB at which the amendment is to be acted upon. 2. The amendment shall be discussed and acted upon at a properly no�ced HCBOC 082923 ws Pg. 120 Page 6 of 7 mee�ng of the CEOB with approval requiring the vote in person, electronically, or by writen ballot of no fewer than two-thirds (2/3) of the then-current CEOB membership. I. Term of Chief Elected Official AGREEMENT The term of this agreement shall commence on the date of signature and shall remain effective until termination of the Workforce Innovation and Opportunity Act, dissolution of the Mid-Carolina Local Workforce Development Board, or future action taken by the Chief Elected Officials or CEOB to establish a new AGREEMENT. This AGREEMENT may be executed in any number of counterparts, each of which when executed and delivered shall cons�tute a duplicate original, but all counterparts together shall cons�tute a single agreement. HCBOC 082923 ws Pg. 121 Page 7 of 7 J. Signatures By signing this AGREEMENT, all Chief Elected Officials understand that this AGREEMENT supersedes all prior writen or oral agreements rela�ng to the responsibili�es of the Chief Elected Officials in Mid-Carolina Local Workforce Development Area. CUMBERLAND COUNTY BOARD OF COMMISSIONERS Dr. Toni Stewart, Chair Date HARNETT COUNTY BOARD OF COMMISSIONERS Mathew Nicol, Chair Date MONTGOMERY COUNTY BOARD OF COMMISSIONERS Dana Dawson, Chair Date MOORE COUNTY BOARD OF COMMISSIONERS Nick Picerno, Chair Date SAMPSON COUNTY BOARD OF COMMISSIONERS Jerol Kivet, Chair Date HCBOC 082923 ws Pg. 122 Page 1 of 6 BY-LAWS of the CHIEF ELECTED OFFICIALS BOARD MID-CAROLINA LOCAL WORKFORCE DEVLEOPMENT AREA ARTICLE I Name of the Organiza�on This organiza�on is named the Chief Elected Officials Board (CEOB) of Mid-Carolina Local Workforce Development Area, comprised of representa�ves of one or more of the North Carolina Coun�es of Cumberland, Harnet, Montgomery, Moore, and Sampson which have been designated as Mid-Carolina Local Workforce Development Area, as representa�ves of each may be appointed pursuant to the Chief Elected Officials’ Agreement (AGREEMENT) and subject to change as provided in the AGREEMENT. The area encompassed by these governmental en��es is defined herein as the “Local Area” ARTICLE II Purpose Sec�on 1 The purpose of the CEOB shall be consistent with those purposes which are identified under the Workforce Innovation & Opportunity Act ("WIOA'') of 2014 and any amendments thereto and other purposes which in accordance with public law may be bestowed upon the CEOB by the Governor of the State of North Carolina or other legal authority. Sec�on 2 It is the purpose of the CEOB, in partnership with the Mid-Carolina Local Workforce Development Board to oversee workforce development programs within the Local Area which are funded under WIOA and to perform the duties described in the law. ARTICLE III Du�es Sec�on 1 The authority of the CEOB shall be consistent with that authority which is identified for "Chief Elected Officials" under WIOA, and other authority which in accordance with public law may be bestowed upon the CEOB by the Governor of the State of North Carolina or other legal authority. Sec�on 2 In partnership with the Mid-Carolina Local Workforce Development Board, the CEOB will establish policy through the joint submission of a four-year Workforce Development Plan and mid two-year Plan modifications to the Governor of the State of North Carolina. HCBOC 082923 ws Pg. 123 Page 2 of 6 Sec�on 3 The responsibilities of the CEOB under WIOA include, but are not limited to, the following: 1. The Chief Elected Officials Board (CEOB) of Mid-Carolina shall make all Mid-Carolina Workforce Development Board appointments in accordance with WIOA Section 107(c)(1)(A), WIOA Section 107 (b)(2), TEGL 27-14 and in accordance with the Mid-Carolina Local Workforce Development Area Nomination Process. 2. Serve as Grant Recipient and assume fiscal liability for grant funds for WIOA Title I Adult, Dislocated Worker, and Youth Programs; as well as other such federal or state workforce funds as may be awarded. 3. Approve budgets for carrying out the responsibilities of the Mid-Carolina Workforce Development Board. 4. Provide comprehensive oversight of the activities of the Mid-Carolina Workforce Development Board. 5. Ensure that local area partnerships are functioning effectively. In partnership with the Mid-Carolina Local Workforce Development Board: 1. Participate in the development of the Local and Regional Area Workforce Plan. 2. Conduct oversight of One-Stop delivery system, youth activities, and employment and training activities. 3. Competitively select One-Stop operators and eligible service providers and oversee compliance and continuance improvement and may subsequently terminate these for cause. 4. Approve the Agreement between the Local Workforce Development Board and the One- Stop Operator(s). 5. Par�cipate with the performance standards negotiations between the Local Workforce Area and the State of North Carolina. In partnership with the Governor of North Carolina: 1. Agree on whether the Workforce Development Board may provide WIOA Title I Adult and Dislocated Worker Career Services, Youth Services, or serve as One-Stop Operator in accordance with WIOA guidelines and the State of North Carolina laws, policies, and procedures. 2. Nego�ate waiver requests as needed. ARTICLE IV Membership Sec�on 1 CEOB Members shall be selected by members of the Boards of County Commissioners from among their members. HCBOC 082923 ws Pg. 124 Page 3 of 6 Sec�on 2 The CEOB shall be comprised of five (5) members. Sec�on 3 The term of membership on the CEOB will extend for the dura�on of the appoin�ng authority’s appointment. Sec�on 4 Vacancies on the CEOB caused by elec�ons, resigna�ons, or other reasons during the term of membership shall be filled in the same manner as the original posi�on. ARTICLE V Mee�ngs Sec�on 1 Meetings of the CEOB shall be held in conjunction with the Mid-Carolina Local Workforce Development Board meetings, generally quarterly. Written notice of all regular meetings will be provided to all CEOB Members reasonably in advance and will include a copy of a tentative agenda. Sec�on 2 Special meetings of the CEOB may be called upon request of the Chair or by a majority of the CEOB. The Mid-Carolina Local Workforce Development Board Chair and the Workforce Executive Director will be notified of any special meetings of the CEOB in advance of the meeting. Sec�on 3 All meetings of the CEOB are open to the public, except as a portion of a meeting may be properly closed as permitted by applicable State law. Sec�on 4 A quorum of any meeting of the CEOB shall be a majority of its then-current membership. The CEOB shall act as provided in the AGREEMENT. Sec�on 5 In all matters of parliamentary procedures not specifically covered by these By-Laws, Roberts Rules of Order, Revised, shall be observed. HCBOC 082923 ws Pg. 125 Page 4 of 6 Sec�on 6 CEOB Members shall be required to announce a "conflict of interest" and abstain from voting on any item of business which might reasonably be expected to benefit any person or immediate family member or organization in which the Member has any financial or other personal interest distinguishable from the interests of the general public. Each member of the CEOB shall sign a Code of Conduct and Conflict of Interest Disclaimer form on an annual basis to be kept on file at the Mid-Carolina Local Workforce Development Board administrative office. ARTICLE VI Officers Sec�on 1 The Officers of the CEOB shall consist of a Chair and a Vice-Chair. Sec�on 2 The CEOB shall elect Officers from among its Members. Sec�on 3 The term of office for each Officer shall be two (2) years. Officers may serve consecutive terms without limitation. Sec�on 4 The Chair shall be the spokesperson for the CEOB and shall preside at all meetings of the CEOB. The Vice-Chair will act in the absence of the Chair. In the absence or inability of the Chair and the Vice- Chair to perform all of the duties as prescribed, the Chair shall appoint a member of the CEOB to perform these duties, or the Members shall elect a temporary Chair. ARTICLE VII Commitees Sec�on 1 Standing committees and other committees and/or task forces may be established in order to carry out the functions of the CEOB. The Chair shall appoint Members to all committees and task forces. Sec�on 2 When established, such committees and/or task forces will, after careful consideration, forward recommendations to the CEOB for appropriate action. HCBOC 082923 ws Pg. 126 Page 5 of 6 ARTICLE VIII Mid-Carolina Local Workforce Development Board Membership Nomina�on Process The Mid-Carolina Local Workforce Development Area Chief Elected Official Board (CEOB) shall make all appointments in accordance with WIOA Section 107(c)(1)(A), WIOA Section 107 (b)(2), TEGL 27-14. All representatives of organizations, agencies or other entities serving on the Mid- Carolina Local Workforce Development Board shall be individuals with optimum policy making authority within the organizations, agencies, or entities they represent, and should represent the diverse geographic areas within the Local Workforce Area. The CEOB Chair will solicit and accept nominations in the form of a letter in the following manner for each category of Mid-Carolina Local Workforce Development Board Membership: • Business representatives are appointed from the heads of organizations or associations representing business, trade associations, industry associations and other business organizations. • Workforce / Labor representatives are to be nominated by local labor federations. • Representatives of local educational entities providing adult education and literacy activities and institutions of higher education (including representatives of community colleges) are to be nominated by each respective group providing services in the Mid- Carolina Workforce Development Area. • Governmental, Community Development and Economic Development representatives are to be nominated by a person of authority within the agency and / or organization. Upon receipt of a nomination the full CEOB will consider the nomination. The CEOB will forward all appointment notices to the State of North Carolina within 5 days of the appointment. The Mid-Carolina Local Workforce Development Board Staff will be responsible for maintaining all nomination and membership records on behalf of the CEOB. ARTICLE IX Amendment of By-Laws Any proposed amendment to these By-Laws shall be communicated to each CEOB Member at least two (2) weeks prior to the meeting at which it is to be voted upon. A minimum of three (3) Members must be in attendance to amend the By-Laws. A two-thirds (2/3) vote of the Members present shall be required to adopt any amendments to these By-Laws. ARTICLE X Effec�ve Date These By-Laws and any amendments thereto shall become effective immediately upon adoption and shall remain in continuous effect from that date until otherwise amended. HCBOC 082923 ws Pg. 127 Page 6 of 6 This document was approved by the CEOB and included in official meeting minutes on _________________. HCBOC 082923 ws Pg. 128 Page 1 AUGUST 29, 2023 APPOINTMENTS NEEDED TRIANGLE SOUTH WORKFORCE DEVELOPMENT BOARD Harnett County needs to replace one (1) non-participatory member on this Board for a Joint Labor- Management, or union affiliated, registered apprenticeship program representative. HARNETT COUNTY COMMISSION FOR WOMEN AND YOUTH There are two (2) vacancies on this Board, District 2 and District 3. HARNETT COUNTY BOARD OF EQUALIZATION AND REVIEW There is one (1) vacancy on this Board, an at-large member. DANGEROUS DOG COMMITTEE There is one (1) vacancy for an alternate on this Board. The vacancy is not district sensitive. HOME & COMMUNITY BLOCK GRANT COMMITTEE There is one (1) vacancy for an older consumer on this Board. JUVENILE CRIME PREVENTION COUNCIL There are three (3) vacancies on this Board. The vacancies are not district sensitive but are position specific, as County Commissioner Appointee. HISTORIC PROPERTIES COMMISSION There are five (5) vacancies on this Board. The vacancies are for District 1, 2, 3, 5 and two alternates. The qualification of members pursuant to Section 2.2 of the Historic Properties Commission Ordinance state, “A majority of the member of the HPC shall have demonstrated special interest, experience or education in history, architecture, archaeology, or related fields.” (Excerpt from Ordinance attached). HARNETT COUNTY DISTRICT H TOURISM AUTHORITY BOARD John Privette would like to be considered for reappointment. His term expires 6/30/23. He currently serves as the Business/Tourism Related voting member. If appointed his term would expire June 30, 2026. (Application attached). BOARD OF ADJUSTMENT Andrew Ruhland would like to be considered for reappointment. His term expires 9/30/23. He currently serves as the District 2 representative. If appointed his term would expire September 30, 2026. (Application attached). Item 8 HCBOC 082923 ws Pg. 129 HCBOC 082923 ws Pg. 130 HCBOC 082923 ws Pg. 131